Collaborating with your community is more important now than it ever has been before. Get together with your employees and customers virtually to find innovative ways to work and solve issues.
2. About Us
At K2OHSolutions we are passionate about
helping our clients and their organizations
achieve the transformation they can only
imagine.
• Insights and skills fully applicable in scope to any
company’s needs and requirements.
• Client focused, holistic approach to successfully coach
people and organizations to unsurpassed results.
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3. • How to form networks
• Document a common vision
• Identify success indicators
• Establish immediate goals and activities
• Commitment to evidence-based decision making and
implementation
Program Content
Understand the steps to successfully organize, manage, and
implement engagement within a “community” - a team,
location, or group with shared interests.
4. FORM NETWORKS AROUND A COMMON NEED OR ISSUE
Types of Reasons ‘Why’
• A sudden change in the community
environment or its culture
• Sudden changes in the products or
services of the organization
• A national emergency
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Clearly create and document ‘why’ there is a need to collaborate
5. WHO SHOULD BE INVITED TO THE NETWORK
AND HOW WILL WE GET TOGETHER?
LogisticsWho To Invited?
• Is the meeting virtual?
• Will presentations or documents be
shared? And, how will participants
provide comments?
• Are there time zone issues?
• If in person, reserve a meeting room
and provide food for meetings longer
than 2 hours, if needed.
• Consider those groups who use or
could use your products or services
in your community
• Which groups are in a position to
collaborate and pay it forward?
• Think about:
o Who can you support?
o Who can you partner with to
make a difference in the
community?
o Key stakeholders
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6. A COMMON VISION
Jointly create, document and share a ‘vision for transformation’ that indicates a common
understanding of the problem and a joint approach to solving it with agreed upon actions
Why a Vision
The vision inspires and focuses
people’s energies and the
community’s attention. It is
motivating, doable, and
observable.
What it looks like
• Begin by asking each team member to write
down a keyword that indicates what the
future would look like if this problem/issue
were solved. No Judgement. No one has to
explain themselves.
• Collect these words, combine, and synthesize
to collaboratively create a vision statement.
• Create and communicate the vision to expand
the network’s direction and excite other
community energy and assets.
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7. IDENTIFY INDICATORS OF SUCCESS
Ask the group ‘what would success look like’? Develop a short list of indicators at the
community level and across participating organizations that guide data collection.
Balanced Score Card
• Customers: What would their value proposition
look like, currently, for our community and their
customers?
• Learning and Growth: How do we align our
intangible assets---people, systems, and
culture—to maximize our results?
• Internal Processes: What key processes must
we excel at to best support our community?
• Financial: What are our joint expectations for
resource sharing?
Document Short Term Measures
(Examples)
• Each Network group has a channel where they can
voice their preferences.
• Each Network group supplies at least one asset in
people and product/process/service.
• Each Network group identifies one process to
improve the collaboration and how they will
implement it.
• Each Network group shares specific resources.
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8. ESTABLISH GOALS AND ACTIVITIES FOR EACH GROUP
Encourage each participant group to undertake a specific set of activities for their group,
aligned with the actions of others and creating a mutually reinforcing plan of activity.
Create Group Goals to Achieve
Identified Ends
• Define goals in terms of results that must be achieved
to advance the Network toward its vision.
• Create Goals by Group, written as follows:
o First person
o Present tense
o Positively stated
o Short!
o Emotionally meaningful
EXAMPLE: City Public Works delivers flyers and posts
online volunteer opportunities in the community.
Move to Action
• Record actions specific people volunteer to perform
from each Group and for each Goal.
• Use an Action Plan to capture:
o What activity will be done
o By whom
o By when
• Distribute the Action Plan ASAP after each meeting
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Activity/Action Who When
9. COMMITMENT TO EVIDENCE-BASED
DECISION MAKING AND IMPLEMENTATION
Review Goals and Actions and determine short term, mid-term and long term actions
Implementing our Community Goals
• Intentionally align the vision, goals
and actions and assure that the
planning is completed from the
‘big picture’ to the ‘grassroots’
and vice versa.
• Acknowledge contributions of
Group members throughout each
meeting.
Communicate the Vision, Goals & Actions
• Continuously communicate the results of
meetings.
• Communication Plans help avoid people making
up stories. Proactive communication is important.
• Communication Plans are charts that document:
o What needs to be said
o Who needs to hear it
o Who needs to say it
o How to say it (medium)
o When to say it
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10. Thank You
Kristyn Davis
+2088708310
kristyn.davis@k2ohsolutions.com
www.k2ohsolutions.com
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We hope this short course on
Keys to Community
Collaboration helps you tap into
gathering the power of people.
The K2OHSolutions team are
seasoned professionals able to
assist developing groups,
organizations and leaders.
Contact us today to learn more
about our services and training
solutions. Let’s Work Together.