The presentation is on the operational management of the APSRTC

1. Operations at APSRTC
By:-
Kunal chaudhary
Santhosh naidu
Bhavneet singh
Ketaki dingre
Sonam singh

2. OPERATIONS AT MAHATMA GANDHI BUS STATION-OPERATIONS AT MAHATMA GANDHI BUS STATION-
APSRTCAPSRTC
• It was started with 27 buses and 166 employees.
• past 81 years, it has registered a steady growth from 27 to 22,507
buses with 778 bus stations, 213 Depots and 1, 881 bus shelters spread
across Six states.
• buses cover over 80.77 lakhs KMs. and carry 154.63 lakhs people.
• They connect 22,507 villages to all major towns and cities in A.P.
• Its major operations and bus services are carried from Mahatma
Gandhi Bus Station Hyderabad.

3. ABOUT MAHATMA GANDHI BUS STATIONABOUT MAHATMA GANDHI BUS STATION
• considered as largest Bus terminal in Asia.
• covers an area 30 acres (120,000 m2
) and built-up area in eight-hectare
complex.
• 74 platforms for incoming and outgoing buses.
• a waiting hall of 7,380 square meters and a shopping complex of 3,455
square meters besides a 5,000 square meters area for private parking.

4. Operational efficiency at M.G.B.SOperational efficiency at M.G.B.S
• Every day 3600 bus departures takes place.
• No of passengers travelling per day are 1,20,000
• GPS implementation.
• Digital display systems throughout Bus station.
• APSRTC covers approximately 7 million kms, and carry about 126
million passengers to their destinations every day of which M.G.B.S
carries holds a major share.

5. VARIOUS OPERATIONAL TERMSVARIOUS OPERATIONAL TERMS
• Utilization
• Waiting Time
• Efficiency
• Bottle necks:
• Platforms management.
• Heavy traffic on Indian roads.
• Route-planning.
• Competitors.
• Quality of roads

6. • Queuing System
• Buffering
• Blocking
• Starving
• Capacity flexibility
• Volatility of demand
• Service Operational Fit
• Operational Fit
• Financial Impact

7. Service Triangle
Transportation
service
Company
Internal
Operations
External
Operations
Integrated OperationsEmployees Customers

8. Characteristics
• Operating focus
• User- friendly
• Robust
• Cost – Effective
• High quality service
• effective link
• Consistency

9. LOAD FACTOR
LOAD FACTOR: is the ratio of seat kilometers occupied to seat kilometers offered during a period by an
undertaking. Alternatively it is the ratio of actual earnings to the expected earnings, at full load including
standees allowed
The load factor = Seat kilometers occupied
Seat kilometers offered
BOTTLENECKS:
•Week days
•Traffic jams
•Competitors
•Local Trains
•Quality of Roads

10. OCCUPANCY RATIO
Occupancy Ratio:
= (Passenger kilometers per day) / (Total vehicle kilometers)
= (154.63) / (224.84)
= 68.77%

11. EARNING PER KILOMETER
EPK
= (Total Earnings) / (Total Effective Kilometers)
= (5973.05) / (272.82)
= 2189.37 ps.

12. Fuel efficiency can be termed as the relationship between the distances travelled by the vehicle
upon the fuel consumed by the vehicle (kmpl) (kilometers per liters of fuel)
Fuel efficiency = Distance travelled in kilometers
Fuel consumed in liters.
The fuel efficiency at APSRTC is 5.15 kmpl (2012-2013 till July)
FUEL EFFICIENCY

13. FUEL CONSERVATION METHODS
• APSRTC is spending about Rupees 3,000cr annually towards procurement of 70cr LTRs of High Speed Diesel and 1.5Cr
KGs. of CNG. This constitutes 34% of the total expenditure of APSRTC.
• By introducing, the use of Biodiesel with B10 blend (mixture of 90% diesel and 10% bio-diesel) in 1646 vehicles in 11
depots of Hyderabad and Secunderabad regions, Hyderabad-II depot of the Ranga Reddy region and all the depots of
East Godavari region in view for reducing 10 % Hydro carbons, 6% carbon monoxide and 6% particulate matter.
• The performance of the fuel usage and its efficiency is reviewed depot wise, region wise and zone wise from time to
time and can also be accessed by every employee of the corporation.
• Fuel saving awareness programs are launched every month of January, highlighting the need for saving and conserving
• The fuel performance is analyzed on the basis of classification of different categories of vehicles. Also on the driver
wise kilometers per litre (KMPL).

14. STEPS TAKEN TO IMPROVISE
Counseling of the low kmpl drivers
Kmpl pocket book
Training by safety driving instructor
Training by Regional Driver Trainer
Identical buses being used
Emission certificate

15. OUR SUGGESTIONS
Periodic maintenance of vehicles
Maintaining the quality of buses
Reducing the number of buses pulled for repair
Benchmarking
Planning of routes
Reduce unnecessary Idling
Accelerating and braking gently:

16. MASS AWARENESS ABOUT EXISTING SERVICES

17. Continued…

18. CUSTOMER SATISFACTION LEVEL

19. FUTURE PLANS OF APSRTC
Wide Area Networks for Online Passengers Information System
E-Procurement
E-Auction
Integration of IT projects to new technologies
GPS IN TIMS
RFID Readers in TIMs