1. 142 Highland Lakes Rd. Highland Lakes, New Jersey, 07422 862-266-5175 kurtklein@hotmail.com
KURTIS KLEIN
142 Highland Lakes Rd.
Highland Lakes, New Jersey, 07422
862-266-5175
kurtklein@hotmail.com
WORK
EXPERIENCE
WIRELESS NETWORK GROUP, POMPTON PLAINS, NJ
HVAC Operations Manager, Jan 2013 – Dec. 2015
 Oversee activities directly related to making products or providing services.
 Direct and coordinate activities of businesses ordepartments concerned with the production,
pricing, sales, or distribution of products.
 Review financial statements,sales and activity reports, and otherperformance data to measure
productivity and goal achievement and to determine areas needing cost reduction and program
improvement.
 Manage staff, preparing work schedules and assigning specific duties.
 Direct and coordinate organization's financial and budget activities to fund operations,
maximize investments,and increase efficiency.
 Determine staffing requirements, and interview, hire and train new employees, or oversee
those personnelprocesses.
KING GEORGE PLUMBING, HEATING & AIR, WARREN,NJ
Sales/Service Manager, May 2010- Jan. 2013
 Create schedules for all Sales/Technicians based on abilities and work descriptions
 Conduct weekly In Home sales training meetings for all Sales/Technicians
 Perform ride along to help with closure rates
 Increased In Home closure rates from 37% to 56%
 Increase efficiencies and profit margins of all Sales/Technicians
 Comply with all applicable standards
 Ordering of materials and supplies
 Maintain good customer relations
 Ensure quality control
AMERICAN SPECIALTY, CLARK, NJ
Field Supervisor, Oct 2008 – May 2010
 Conduct weekly In Home sales training meetings for all Sales/Technicians
 Increase efficiencies and profit margins of all Sales/Technicians
 Comply with all applicable standards,policies, and procedures,including safety procedures
and the maintenance of a clean work area.
 Inspect and test systems to verify systemcompliance with plans and specifications or to detect
and locate malfunctions.
 Obtain and maintain required certifications.
 Record and report all faults, deficiencies, and otherunusualoccurrences, as well as the time
and materials expended on work orders.
 Discuss heating-cooling systemmalfunctions with users to isolate problems or to verify that
malfunctions have been corrected.
EUROPA CAFE, MIDDLETOWN, NY
Owner/President, Mar 1998 – Sep 2007
 Procured a 300k/year deli and developed to full scale restaurant grossing over 1million within
5 years
 Established full inside/outside catering operations
 Creating and designing high quality at low cost menu items
 Hiring of Personnel
 Creating and implementing marketing plan

2. 142 Highland Lakes Rd. Highland Lakes, New Jersey, 07422 862-266-5175 kurtklein@hotmail.com
 Maintaining food costs
 Purchasing
 Establishing Profit/Loss Statements
FAVINO MECHANICAL CONSTRUCTION, NEWBURGH, NY
Project Manager/Estimator, Sep 1988 – Jan 1998
 Schedule the project in logical steps and budget time required to meet deadlines.
 Confer with supervisory personnel, owners, contractors,or design professionals to discuss and
resolve matters, such as work procedures,complaints, or construction problems.
 Prepare and submit budget estimates, progress reports, or cost tracking reports.
 Plan, organize, or direct activities concerned with the construction or maintenance of
structures,facilities, or systems.
 Direct and supervise workers.
 Develop or implement quality control programs.
 Determine labor requirements for dispatching workers to construction sites.
 Requisition supplies or materials to complete construction projects.
EDUCATION UNIVERSITY OF MASSACHUSSETS, BOSTON, MA
B.A. Business Management, May 1988
ADDITIONAL
SKILLS
 EPA Universal Certified
 R-410a Certified
 Gas Tite Certified
 Commercial Pilots License