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Product Development and Product Management at Intel PUBLIC DOCUMENT Kurt Shuler September 11, 2008
The purpose of this presentation is to describe how Intel defines products and relates them to strategy. ,[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Planning Production Development Exploration
How is this presentation organized? 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Production Development Planning 3-5 yr ~1 yr
Contents ,[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products Product Development and Product Management Defined IPLC and the Strategy Process Balance Strategy and Tactics with ZBB
What is Product Development and Product Management? ,[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
The Intel Product Life Cycle (a.k.a. the “IPLC”) has milestones with clear and measurable entrance and exit criteria… PRODUCT  DOCUMENTS & REVIEWS Ship Release Approval (SRA)  Product Discontinuance Approval (PDA) ROADMAPS Market Segment Analysis (MSA) Product Strategy Document (PSD) Source: Intel Quality Systems Handbook, Dec 2003, p. 5-3. Public document.  BUSINESS INPUTS MILESTONES/ APPROVAL MEETINGS Internal Product Roadmap External Product Roadmap Product Overview Proposal  (POP) / “MRD” Product Requirements Document (PRD) Design Specs and SoW Program Implementation Plan (PIP) Technical Product Specification (TPS) Product Readiness Review (PRR) Product ion Qualification (PDQ) PDT Postmortem Full Qualification (FLQ) Implementation Plan Approval (IPA) Development Investment Approval (DIA)  Concept Approval (CA) 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Planning Production Development Exploration 3-5 yr ~1 yr Linking Strategy and Products
… but it is only a part of the complete strategy-to-product picture. Source: Intel Quality Systems Handbook, Dec 2003, p. 1-8. Public document.  06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr 3-5 yr ~1 yr Linking Strategy and Products
The PLC is easy to adapt to iterative development techniques like Extreme Programming and other methods of Agile development. Source: Erik Simmons, Intel Corp., Presentation, “Lessons Learned in Large Scale Process Improvement”, . Page 27. Public document.  06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
Defining products is a part of the continuous strategic planning process.  Source: Intel Quality Systems Handbook, Aug 2006, p. 11. Public document.  SLRP =  Documented Strategy and Market Segment Analysis (MSA) PLBP =  Product Strategy Documents (PSD) and Roadmaps 06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
Strategy, markets and business requirements tightly link to products. Sources:  Intel presentation by Rudy Hacker, “Quality as an Information Systems Enabler.” Public document. Intel Quality Systems Handbook, Aug 2006, p. 11. Public document.  Strategic Planning Product Development Business Strategic Objectives Market Segment Analysis (MSA) Product Strategy Document (PSD) Product Line and Technology Feedback With SLRP: With PLBP: POPs (“MRDs”) PRDs 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Planning Production Development Exploration Planning Production Development Single Product Life Cycle 3-5 yr ~1 yr Linking Strategy and Products
Intel balances Strategic and Tactical Decisions using the IPLC and Zero-Based Budgeting (ZBB). Market Strategy Product Life Cycle MSA From SLRP: From PLBP:     PSD Roadmaps Zero-Based Budgeting (ZBB) Strategic Decisions Tactical Decisions 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Planning Production Development Exploration Planning Production Development Single Product Life Cycle 3-5 yr ~1 yr Linking Strategy and Products
The Market Segment Analysis (“MSA”) describes Intel’s beliefs and vision regarding a market segment. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
Product Strategy Documents (“PSD”) derive from the Market Segment Analysis (MSA) and describe Product Lines. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
Internal and External Roadmaps graphically depict the product lines required to meet the business requirements in the PSD. 06/06/09 , Page  PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
The Exploration Phase is the first phase in defining an individual product. ,[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase Process & Deliverables People and Roles DIA Milestone Approval
The goal of the Exploration Phase is to get to DIA (Development Investment Approval). ,[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase PRODUCT  DOCUMENTS & REVIEWS Ship Release Approval (SRA)  Product Discontinuance Approval (PDA) Exploration Planning Production Development Planning Production Development Exploration ROADMAPS Market Segment Analysis (MSA) Product Strategy Document (PSD) BUSINESS INPUTS MILESTONES/ APPROVAL MEETINGS Internal Product Roadmap External Product Roadmap Design Specs and SoW Program Implementation Plan (PIP) Technical Product Specification (TPS) Product Readiness Review (PRR) Product ion Qualification (PDQ) PDT Postmortem Full Qualification (FLQ) Implementation Plan Approval (IPA) Development Investment Approval (DIA)  Product Overview Proposal  (POP) / “MRD” Product Requirements Document (PRD) Concept Approval (CA)
The Product Overview Proposal (“POP”, a.k.a. “MRD”) describes an individual product. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
Concept Approval is required prior to starting a POP / MRD. An MRD is required prior to DIA. 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase PRODUCT  DOCUMENTS & REVIEWS Ship Release Approval (SRA)  Product Discontinuance Approval (PDA) Exploration Planning Production Development Planning Production Development Exploration ROADMAPS Market Segment Analysis (MSA) Product Strategy Document (PSD) BUSINESS INPUTS MILESTONES/ APPROVAL MEETINGS Internal Product Roadmap External Product Roadmap Design Specs and SoW Program Implementation Plan (PIP) Technical Product Specification (TPS) Product Readiness Review (PRR) Product ion Qualification (PDQ) PDT Postmortem Full Qualification (FLQ) Implementation Plan Approval (IPA) Development Investment Approval (DIA)  Product Overview Proposal  (POP) / “MRD” Product Requirements Document (PRD) Concept Approval (CA)
Many people perform many activities to create the POP / MRD and get to DIA. Success requires constant negotiation! * At a minimum, the Requirements Team consists of Product Management / Marketing, Engineering and Finance 06/06/09 , Page  PUBLIC DOCUMENT What is Happening? Who is Doing it? Research Marketing, Engineering Prototyping Engineering Planning Program Manager Feasibility Analysis Engineering Understand Intel Channels, SLRP, PLBP and initiatives Requirements Team* Develop Business Plan, product vision, market window, etc. Marketing, Finance Define customers, users and usage models Marketing Create Revenue Forecast and ROI Marketing, Finance Create the POP (MRD) document Requirements Team Perform a Technical Review on the POP Requirements Team and others Communicate POP contents to broader team Requirements Team Conduct DIA meeting Requirements Team, Marketing, Engineering, etc. Baseline the POP (i.e. put under change control) Program Manager Exploration Planning Production Development Exploration Phase
The Requirements Team can be segmented into three separate parts. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
The requirements  core team  is created at CA and its members have these duties. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
The requirements team  active  and  information contributors  have these duties. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Active Contributors Information Contributors 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
The POP (MRD) has an Introduction, Business Case, and Product Overview. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction Business Case Product Overview 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
The requirements team uses many data sources to create the POP (MRD). ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SLRP and PLBP MSA, PSD and Roadmaps Current Market Data Financial Data Customer Elicitation and Research Internal Sources of Features (CRs and support data) 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
Here is sample POP (MRD) content. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
The objective of the DIA milestone is to seek further funding for the program. There are three possible outcomes. ,[object Object],[object Object],Program Terminated     Go back to the drawing board Re-do / reschedule     Get more info to support a decision Approved     Begin the Planning phase (the PRD) 06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
The team uses the DIA checklist to review and discuss these items. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase
DIA approved?  Start the Planning Phase, create the PRD and go for Implementation Plan Approval (IPA)! ,[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Exploration Production Development Planning Exploration Phase Process & Deliverables People and Roles DIA Milestone Approval
After Development Investment Approval, the next step is the Planning Phase. Planning 06/06/09 , Page  PUBLIC DOCUMENT PRODUCT  DOCUMENTS & REVIEWS Ship Release Approval (SRA)  Product Discontinuance Approval (PDA) Exploration Planning Production Development Planning Production Development Exploration ROADMAPS Market Segment Analysis (MSA) Product Strategy Document (PSD) BUSINESS INPUTS MILESTONES/ APPROVAL MEETINGS Internal Product Roadmap External Product Roadmap Design Specs and SoW Program Implementation Plan (PIP) Technical Product Specification (TPS) Product Readiness Review (PRR) Product ion Qualification (PDQ) PDT Postmortem Full Qualification (FLQ) Implementation Plan Approval (IPA) Development Investment Approval (DIA)  Product Overview Proposal  (POP) / “MRD” Product Requirements Document (PRD) Concept Approval (CA) Planning Phase
There are six major steps required to complete the Planning Phase and get to Implementation Plan Approval (IPA). ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Planning Phase
Many people work together on the PRD to get to IPA. Engineering is the author of the PRD. * At a minimum, the Requirements Team consists of Product Management / Marketing, Engineering and Finance Success requires constant negotiation! 06/06/09 , Page  PUBLIC DOCUMENT What is Happening? Who is Doing it? Continued Prototyping Engineering Detailed Requirements Specification Requirements Team* Update information in POP / MRD as required Requirements Team* Write the PRD Engineering (author assigned at DIA) Establish requirements baseline Requirements Team* Perform a Formal Technical Review on the PRD Requirements Team and others (Engineering leads this) Detailed Project Planning All, with guidance from Program Manager Conduct IPA meeting Requirements Team, Marketing, Engineering, etc. Baseline the PRD (i.e. put under change control) Program Manager Planning Phase
Doing detailed requirements and planning creates predictable results. ,[object Object],Ensure Feasibility Commit Predictable Results Commit Try to Make it Work Unpredictable Results 06/06/09 , Page  PUBLIC DOCUMENT Planning Phase
The Product Requirements Document (PRD) describes an individual product in more detail than the POP / MRD. Engineering leads PRD creation. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Planning Phase
The PRD can evolve from the POP / MRD as a single document or as a separate document. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Planning Phase
This is what the single document POP + PRD solution looks like. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction Business Case Product Overview Product Requirements 06/06/09 , Page  PUBLIC DOCUMENT Planning Phase
How much detail is enough? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Planning Phase
Be sure to cover the following during the PRD approval process. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT Planning Phase
Keys to Success ,[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
1. Plan the requirements engineering effort. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
2. Save time by making sure you know the right things early. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],If you can’t find a customer or end user, try to find people who can accurately represent them. 06/06/09 , Page  PUBLIC DOCUMENT
3. Be sure that strategic planning information is accurate and available. ,[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
4. Capture written Use Cases to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
5. Involve the customer early and often via: ,[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
6. Write a requirements document that: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Explicitly identify the owner of the PRD who is responsible for seeing that it gets completed 06/06/09 , Page  PUBLIC DOCUMENT
7. Be certain the requirements are written well. ,[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
8. Actively involve the team to: ,[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
9. Manage requirements changes to be sure that: ,[object Object],[object Object],[object Object],[object Object],Requirements changes are managed as changes to the product’s Plan of Record (POR). 06/06/09 , Page  PUBLIC DOCUMENT
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT
Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],06/06/09 , Page  PUBLIC DOCUMENT

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Product Development At Intel 2008 09 30

  • 1. Product Development and Product Management at Intel PUBLIC DOCUMENT Kurt Shuler September 11, 2008
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  • 3. How is this presentation organized? 06/06/09 , Page PUBLIC DOCUMENT Exploration Planning Production Development Exploration Production Development Planning 3-5 yr ~1 yr
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  • 6. The Intel Product Life Cycle (a.k.a. the “IPLC”) has milestones with clear and measurable entrance and exit criteria… PRODUCT DOCUMENTS & REVIEWS Ship Release Approval (SRA) Product Discontinuance Approval (PDA) ROADMAPS Market Segment Analysis (MSA) Product Strategy Document (PSD) Source: Intel Quality Systems Handbook, Dec 2003, p. 5-3. Public document. BUSINESS INPUTS MILESTONES/ APPROVAL MEETINGS Internal Product Roadmap External Product Roadmap Product Overview Proposal (POP) / “MRD” Product Requirements Document (PRD) Design Specs and SoW Program Implementation Plan (PIP) Technical Product Specification (TPS) Product Readiness Review (PRR) Product ion Qualification (PDQ) PDT Postmortem Full Qualification (FLQ) Implementation Plan Approval (IPA) Development Investment Approval (DIA) Concept Approval (CA) 06/06/09 , Page PUBLIC DOCUMENT Exploration Planning Production Development Planning Production Development Exploration 3-5 yr ~1 yr Linking Strategy and Products
  • 7. … but it is only a part of the complete strategy-to-product picture. Source: Intel Quality Systems Handbook, Dec 2003, p. 1-8. Public document. 06/06/09 , Page PUBLIC DOCUMENT 3-5 yr ~1 yr 3-5 yr ~1 yr Linking Strategy and Products
  • 8. The PLC is easy to adapt to iterative development techniques like Extreme Programming and other methods of Agile development. Source: Erik Simmons, Intel Corp., Presentation, “Lessons Learned in Large Scale Process Improvement”, . Page 27. Public document. 06/06/09 , Page PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
  • 9. Defining products is a part of the continuous strategic planning process. Source: Intel Quality Systems Handbook, Aug 2006, p. 11. Public document. SLRP = Documented Strategy and Market Segment Analysis (MSA) PLBP = Product Strategy Documents (PSD) and Roadmaps 06/06/09 , Page PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
  • 10. Strategy, markets and business requirements tightly link to products. Sources: Intel presentation by Rudy Hacker, “Quality as an Information Systems Enabler.” Public document. Intel Quality Systems Handbook, Aug 2006, p. 11. Public document. Strategic Planning Product Development Business Strategic Objectives Market Segment Analysis (MSA) Product Strategy Document (PSD) Product Line and Technology Feedback With SLRP: With PLBP: POPs (“MRDs”) PRDs 06/06/09 , Page PUBLIC DOCUMENT Exploration Planning Production Development Exploration Planning Production Development Exploration Planning Production Development Single Product Life Cycle 3-5 yr ~1 yr Linking Strategy and Products
  • 11. Intel balances Strategic and Tactical Decisions using the IPLC and Zero-Based Budgeting (ZBB). Market Strategy Product Life Cycle MSA From SLRP: From PLBP:     PSD Roadmaps Zero-Based Budgeting (ZBB) Strategic Decisions Tactical Decisions 06/06/09 , Page PUBLIC DOCUMENT Exploration Planning Production Development Exploration Planning Production Development Exploration Planning Production Development Single Product Life Cycle 3-5 yr ~1 yr Linking Strategy and Products
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  • 14. Internal and External Roadmaps graphically depict the product lines required to meet the business requirements in the PSD. 06/06/09 , Page PUBLIC DOCUMENT 3-5 yr ~1 yr Linking Strategy and Products
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  • 18. Concept Approval is required prior to starting a POP / MRD. An MRD is required prior to DIA. 06/06/09 , Page PUBLIC DOCUMENT Exploration Planning Production Development Exploration Phase PRODUCT DOCUMENTS & REVIEWS Ship Release Approval (SRA) Product Discontinuance Approval (PDA) Exploration Planning Production Development Planning Production Development Exploration ROADMAPS Market Segment Analysis (MSA) Product Strategy Document (PSD) BUSINESS INPUTS MILESTONES/ APPROVAL MEETINGS Internal Product Roadmap External Product Roadmap Design Specs and SoW Program Implementation Plan (PIP) Technical Product Specification (TPS) Product Readiness Review (PRR) Product ion Qualification (PDQ) PDT Postmortem Full Qualification (FLQ) Implementation Plan Approval (IPA) Development Investment Approval (DIA) Product Overview Proposal (POP) / “MRD” Product Requirements Document (PRD) Concept Approval (CA)
  • 19. Many people perform many activities to create the POP / MRD and get to DIA. Success requires constant negotiation! * At a minimum, the Requirements Team consists of Product Management / Marketing, Engineering and Finance 06/06/09 , Page PUBLIC DOCUMENT What is Happening? Who is Doing it? Research Marketing, Engineering Prototyping Engineering Planning Program Manager Feasibility Analysis Engineering Understand Intel Channels, SLRP, PLBP and initiatives Requirements Team* Develop Business Plan, product vision, market window, etc. Marketing, Finance Define customers, users and usage models Marketing Create Revenue Forecast and ROI Marketing, Finance Create the POP (MRD) document Requirements Team Perform a Technical Review on the POP Requirements Team and others Communicate POP contents to broader team Requirements Team Conduct DIA meeting Requirements Team, Marketing, Engineering, etc. Baseline the POP (i.e. put under change control) Program Manager Exploration Planning Production Development Exploration Phase
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  • 29. After Development Investment Approval, the next step is the Planning Phase. Planning 06/06/09 , Page PUBLIC DOCUMENT PRODUCT DOCUMENTS & REVIEWS Ship Release Approval (SRA) Product Discontinuance Approval (PDA) Exploration Planning Production Development Planning Production Development Exploration ROADMAPS Market Segment Analysis (MSA) Product Strategy Document (PSD) BUSINESS INPUTS MILESTONES/ APPROVAL MEETINGS Internal Product Roadmap External Product Roadmap Design Specs and SoW Program Implementation Plan (PIP) Technical Product Specification (TPS) Product Readiness Review (PRR) Product ion Qualification (PDQ) PDT Postmortem Full Qualification (FLQ) Implementation Plan Approval (IPA) Development Investment Approval (DIA) Product Overview Proposal (POP) / “MRD” Product Requirements Document (PRD) Concept Approval (CA) Planning Phase
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  • 31. Many people work together on the PRD to get to IPA. Engineering is the author of the PRD. * At a minimum, the Requirements Team consists of Product Management / Marketing, Engineering and Finance Success requires constant negotiation! 06/06/09 , Page PUBLIC DOCUMENT What is Happening? Who is Doing it? Continued Prototyping Engineering Detailed Requirements Specification Requirements Team* Update information in POP / MRD as required Requirements Team* Write the PRD Engineering (author assigned at DIA) Establish requirements baseline Requirements Team* Perform a Formal Technical Review on the PRD Requirements Team and others (Engineering leads this) Detailed Project Planning All, with guidance from Program Manager Conduct IPA meeting Requirements Team, Marketing, Engineering, etc. Baseline the PRD (i.e. put under change control) Program Manager Planning Phase
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Notas del editor

  1. Product Development and Product Management at Intel