Always wanted to create or increase your customer loyalty? Take a look at this infographic and start with these 4 steps!

1. 4 WAYS TO CREATE
CUSTOMER LOYALTY
Leaders in their respective markets have successfully cultivated brand love
spawning new customers through word of mouth and driving up customer
lifetime value through repeat purchases.
Here's how you can do the same!
BUILD ORGANIC COMMUNITIES
Instead of sponsoring a handful of established brand ambassadors,
consider empowering satisfied customers to become your advocates.
SOCIAL MEDIA POST
Ask for social media posts. Create an
exclusive brand ambassador
program and invite your repeat
customers to partake.
SOCIAL MEDIA FANS
You’ll create an entire community
of fans supporting your brand
overtime, offer them exclusive
discounts in return.
SCORE WITH REWARD PROGRAMS
LOYALTY PROGRAM
Loyalty programs have
become as important as
having a company website.
SEAMLESS
Your loyalty program
should be easy to use, with
exclusive benefits.
REFERRALS
Offer rewards for referrals
to encourage your
advocates.
WE NEED TO TALK
1 2 3
Communication is key. Fuel your brand devotion through
meaningful interactions with your customers.
survey form..
!
1
2
3
SPEAK TO YOUR CUSTOMERS
Speak directly to your guests
if there’s a way.
FEEDBACK AND SURVEYS
Ensure that you ask your customers for
feedback at moments that matter.
GET THEM INVOLVED
Share relevant company updates and
incorporate customer suggestions so
they feel involved.
4
IMPRESS FOR SUCESS
1
PERSONAL EXPERIENCES
Create personal experiences your
customers will remember.
2
SEND GIFTS
Consider sending them handwritten
thank-you cards or small gifts found locally.
Unique and genuine gestures will create a lasting emotional
connection with your customers!