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stjoseph.com
2018SOCIAL MEDIA TREND REPORT
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SOCIAL MEDIA:
TREND REPORT 2018
stjoseph.com
2018SOCIAL MEDIA TREND REPORT
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SOCIAL MEDIA: WARS 2018
2018willseecontinuedgrowthandcomplexityinsocialmediaplatforms,withmoreusers,advancesintechnology,andnewways
toconnect,interact,andengageconsumers.Keepingabreastofthesechangesiscriticalforbusinessestoforgedeeperandmore
dynamicconnectionswiththeiraudience.
2017 was another big year for social media growth and it shows no signs of stopping. In Canada, more than 20 million people
are forecasted to have a social networking account by 2018, spending a daily average of over 100 minutes across platforms.
Advertising spend continues to be on pace with social media’s growing reach. Social media is becoming an increasingly
powerful tool with more immersive technology, increased targeting capabilities, and sophisticated analytics tools.
In the U.S., social media advertising spend is forecasted to grow rapidly in 2018. It’s already up 40% this year, predicted to
reach $8.5 billion by year’s end, and will grow to nearly $14 billion by 2018.2
In Canada, brands spend a proportionality larger
percentage of their advertising dollars on social media, expected to reach over $560 million in 2017, with the largest share of
this revenue generated through mobile ads.1
2017 saw the evolution of many social media platforms, and 2018 will be no different. Staying on top of the latest trends in
social media is key for businesses to stay ahead of the competition and continue reaching and resonating with their target
audience. With that in mind, here is a rundown of our 2018 social media predictions.
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2018SOCIAL MEDIA TREND REPORT
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SOCIAL MEDIA 2018 TRENDS
CONTENTS
FACEBOOK PINTEREST SNAPCHAT LINKEDININSTAGRAM TWITTER
•	 Virtual Reality
•	 Augmented
Reality
•	 Facebook
Messenger
•	 Multiple
Newsfeeds
•	 Instagram
Stories
•	 Shopping
Tags
•	 Explore
•	 360 Video
•	 Character
Explansion
•	 Explore
•	 Live Content
•	 Image
Recognition
•	 Buyable Pins
•	 Video
•	 Pinterest
Lens
•	 Taste Graph
•	 Spectacles
•	 Augmented
Reality
•	 Discover &
Explore
•	 Animojis
•	 Business
Insights
•	 Video Content
•	 Linkedin
Learning
•	 Links to
Microsoft
Family
04 09 13 16 20 24
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FACEBOOK
Facebook is the number one social networking site in most major markets, including
Canada, with over 2 billion monthly active users worldwide3
. While achieving steady
growth, it has also had some challenges in 2017. Facebook has come under fire for
the proliferation of fake news on their platform and its influence on the U.S. election
last November. 2018 will see Facebook further addressing this issue, while continuing
to experiment with new ways to enhance the Facebook user’s experience.
VIRTUAL
REALITY
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MULTIPLE
NEWSFEEDS
AUGMENTED
REALITY
FACEBOOK
MESSENGER
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Although we’ve seen considerable chatter regarding Virtual Reality, costs and
accessibility have kept the technology, and its uses, from going mainstream.
Facebook has continued to show an interest in VR and how it can specifically be
utilized for social purposes.
Recently Facebook has allocated additional resources into their digital video
offerings, launching Facebook 360 earlier this year. With 360, Facebook users
can see panoramic views directly on their newsfeed, while compatibility with VR
means that videos can be brought to life on VR headsets.
Facebook recently announced they would also be testing their VR experience in
partnership with Oculus, presenting users with a virtual scavenger hunt on their
newsfeed, to promote the upcoming Jumanji film.4
Brands can expect an increase in virtual reality adoption rates as this it evolves
and gains more commitment from social media platforms. Expect Facebook to
encourage companies to create and share their own 3D content to further blow
out this technology. While Virtual Reality is still in its infancy, it’s also worthwhile
for brands to develop 360 digital videos to maintain relevancy over the course of
this tech revolution.
VIRTUAL REALITY
FACEBOOK
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At their F8 conference this year, Facebook confirmed their focus on Augmented
Reality, with the hope that it will allow users to share richer experiences. Facebook
recently dabbled in this area through their location based virtual art installation.
By viewing the Facebook headquarters through Facebook camera, users were
able to see Heather Day’s abstract paintings come to life.
Facebook will likely continue investigating methods of blending the online and
offline worlds, and the best ways to monetize this technology. Look for Facebook
to extend their art project model to branded programs by offering location-based
promotions that can only be viewed through Facebook camera. As the cost of
creating AR content becomes less restrictive, it is worthwhile for brands to develop
marketing plans that incorporate this breakthrough technology.
AUGMENTED REALITY
This new platform for
augmenting the world and
information around us will
explode now that both
Google and Apple have it
natively integrated into
their mobile products.”
Michael Chase, CMO
St. Joseph Communications
FACEBOOK
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Instant messaging caters to consumers’ demand for immediate, real-time connections.
In fact, 62% of Millennials are more loyal to brands that engage with them via instant
messaging channels.5
While the commercialization of FB Messenger has fallen short of
expectations, Facebook will likely continue pushing Messenger to become the go-to,
must-have communication service in 2018.
Facebook is currently testing their customer chat plugins on various brand websites,
allowing users to chat with businesses directly through the Messenger framework.
Users will never lose their conversation history and will be able to seamlessly extend the
conversation across mobile, web, or tablet, making communications easy and convenient.
With the newest upgrade of FB Messenger, Facebook recently introduced Bots into
Messenger to create a more effective customer service solution for brands. Following in the
footsteps of Asia’s WeChat, Facebook has also announced they will be investigating ways to
incorporate a peer-to-peer payment process through their Messenger platform.
As Facebook pushes Messenger to become the be-all and end-all for customer service,
brands could benefit from moving their customer service communications to
online platforms.
MESSENGER
ARTIFICIAL
INTELLIGENCE &
CHATBOTS
As Mark Zuckerberg predicted
when launching Messenger’s
next iteration and their bots:
“People prefer to order things
from bots. People don’t like
speaking to people.”
More personal and contextual
storytelling will appear as AI
algorithms begin to decode
who each consumer is and
what each consumer wants.
Knowing this we will see real-
time engagement expand, not
knowing if we are speaking to
humans or bots with platform
outsourcing their customer
service to bots.”
Michael Chase, CMO
St. Joseph Communications
$
FACEBOOK
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Facebook announced in March that it would be testing two separate newsfeed streams
in Bolivia, Cambodia, Guatemala, Serbia, Slovakia, and Sri Lanka. This test will see a
dedicated newsfeed for friends and family and a separate newsfeed with content from
liked pages, businesses, artists, and other news outlets.
Businesses have speculated that this might be the end of free, organic Facebook reach
and that going forward, publishers will have to pay a fee to get back into the personal feed.
Facebook, however, denies that this is a play for more ad revenue and says it has no plans
to roll this out on a global level. Having said that, expect Facebook to gage the results of
this test to see if is worthwhile expanding the format to wider markets.
MULTIPLE NEWSFEEDS
FACEBOOK
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INSTAGRAM
As of September 2017, the mainly mobile photo-sharing network reached 800 million monthly
active users, up from 600 million in December 2016.6
Since it’s inception, Instagram has found
favour specifically with teens and young Millennials. In the U.S., more than 50% of users are
between 18 and 29 years of age.9
In Canada, specifically, Instagram has 8.5 million monthly users who are uploading an average
of 2 million photos per day.6
Instagram has experienced fantastic growth in 2017, and will
likely continue pushing the envelope to shut out competition from Snapchat. Look for greater
monetization of the platform through driving in-advertising purchase.
INSTAGRAM
STORIES
360
VIDEO
SHOPPING
TAGS
EXPLORE
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Instagram Stories, modelled after Snapchat’s core offering, allows users to post photos
and videos that disappear after 24 hours. It has already achieved 200 million daily active
users, surpassing Snapchat’s user base by 40 million7
, and now includes live-streaming,
augmented reality video masks, and searchable location tags.
Instagram will likely continue to invest in this space to further edge out its closest
contender. Expect this platform to investigate ways of generating new advertising
revenue through exploiting Stories’ continued growth. Instagram’s particular focus on
image and video based content makes it a great platform for engaging consumers with
Augmented Reality communications.
INSTAGRAM STORIES
EPHEMERAL
CONTENT
This content is any material
that is impermanent or short-
lived, for example, Instagram
stories or SnapChats. As
Instagram has begun
replicating this content native
to SnapChat we can expect
to see this as a big trend,
especially within GenZers.”
Michael Chase, CMO
St. Joseph Communications
INSTAGRAM
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Instagram launched their Shopping Tags function just over a year ago, enabling brands
to tag pictures of their products with relevant information. When users click on a tagged
image, they can view product availability or pricing information directly on top of the
post. Multiple brands have found success with this feature, notably BigCommerce brand
Natori saw a 1,416% increase in Instagram traffic to their website and Magnolia Boutique
saw a 20% increase in revenue20
. Instagram recently partnered with Shopify to advance
the Shopping Tags mechanism, and has plans to roll it out to a greater number of
businesses in 2018.
Given its unobtrusive nature, and the fact that users must actively choose to click on
the products in order to view the tags, it’s a great way to discretely incorporate product
information without interrupting the user experience.
2017 saw Instagram further developing their Explore section, encouraging consumers to
spend more time on the platform to discover relevant posts and videos. With Pinterests’
success in visual search, Instagram will likely incorporate image recognition and search
into their Explore functionality.
These searches can help brands connect with a more engaged user base that are actively
seeking their products or services, laying the foundation for greater brand advocacy.
EXPLORE
SHOPPING TAGS
INSTAGRAM
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On the heels of its parent company, Instagram will potentially incorporate the
360-degree feature in their photo and video options, creating a more immersive
experience for its users.
Brands could benefit from developing 360 video content for this platform, with
research showing that 41% of consumers prefer 360 videos because it allows them
to demo a product before buying it.8
90% of consumers believe that content will be
better in 360 video versus traditional video and 360 video is also 8x more likely to result
in click-throughs versus traditional video.11
While 360 content can be a promotional
powerhouse, its effectiveness on Instagram hinges on developing communications that
are specifically targeted to its younger audience.
MOBILE FIRST
CONTENT
Mobile will surpass desktop as
the device of choice for viewing
content which continues to
grow at quantum leaps as the
flourishing world comes online,
expect to see outstanding
mobile content making a leap
this year.”
Michael Chase, CMO
St. Joseph Communications
360 VIDEO
INSTAGRAM
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TWITTER
Despite a steady revenue growth – $2.5 billion in 2016, an increase of $2.2 billion from the previous year, Twitter
has yet to report a positive net income. In 2016, its annual net loss amounted to almost 457 million, and 2017 is not
looking much better.9
Its user growth is also stagnating at an average of 330 million monthly active users.
To complicate matters further, Twitter’s integrity has come into question following the 2016 elections. Investigations
have uncovered a wide proliferation of bots, tweeting and re-tweeting misinformation from hundred of thousands
of fake accounts throughout the microblogging platform. From a business standpoint, these fake accounts inflate
user data, making it difficult for businesses to measure the effectiveness of their ad dollars.
Twitter has introduced new measure to better detect and remove inauthentic accounts10
, and continues to explore
ways to increase transparency and grow their platform. 2018 will be a pivotal year for Twitter to show it can retain its
user base and create new opportunities for revenue streams.
EXPLORE IMAGE
RECOGNITION
CHARACTER
EXPANSION
LIVE CONTENT
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To reinvigorate their core business, Twitter has doubled their character limit from 140
to 280 for a select market. For longer messages, Twitter recently confirmed that it is
also investigating a Tweetstorm option where users will be able to link their tweets
together so that they can be read in succession11
.
While it may offset Twitter’s core brand value of quick, punchy brevity, in the end,
the usage data will confirm whether this beta phase is a success. Expect a wider roll out
of this experiment if Twitter finds an increase in user numbers or user activity.
Earlier this year, Twitter replaced Moments with the new Explore tab, making it easier
for users to find content that corresponds with their interests. It’s a combination of
searches, Moments, live video, and trending hashtags.
The Explore tab can give marketers insight into real-time, relevant topics so that
communications can be customized accordingly. Expect Twitter to continue developing
this space to ensure users are being served with the most meaningful content.
EXPLORE
CHARACTER EXPANSION
TWITTER
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Twitter recently announced it has raised enough funding to launch 16 live video shows.
While this is a departure from their core text based service, it is also evidence that they
are actively pursuing innovative ways to refresh their platform.
If Twitter can successfully promote these videos, and achieve user engagement, it
could open the door to a variety of video content, giving businesses an opportunity to
connect with consumers in a real-time format. The exclusivity of live content can raise
considerable hype for a brand or special event.
Image recognition, or computer vision, while fairly new, is gaining traction across
various social media platforms. Twitter also has some skin in the game, recently using
image recognition to give brands the opportunity to reward its consumers for tweeting a
picture of a brand’s advertising.
Expect Twitter to extend this promotional tool across industries in 2018, creating an
opportunity to generate additional ad revenue and increase user engagement. While
brands can obtain higher awareness levels through these tweets, they can also gain
insight into the reach of their offline advertising.
IMAGE RECOGNITION
LIVE STREAMING
When done correctly and used
properly, live streaming will
enhance the booming video
market allowing brands and
industry influencers to talk
directly to their market.”
Michael Chase, CMO
St. Joseph Communications
LIVE CONTENT
TWITTER
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BUYABLE
PINS
TASTE
GRAPH
PINTEREST
Pinterest started as an online bookmarking tool, where users could discover and save links
related to their interests. Now, having procured 150 million monthly active users, and over
50 billion pins15
, it has become a community where consumers generate ideas, compare
options, and hunt for product information. Pinterest has also progressively evolved into
an ecommerce site, where product views can lead to sales. While the site skews heavily
female, it has a growing male base, who make up 40% of their new sign ups.15
VIDEO PINTEREST
LENS
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Pinterest has an undeniable influence over purchase intent. Research shows that
87% of Pinners have bought a product because they saw it on Pinterest, and 72% of
Pinners use the site to help them make purchase decisions12
, making it an influential
platform for brands to engage their target audience.
Capitalizing on this strength, Pinterest has focused on its in-stream buying options
to allow consumers to purchase products directly from their Pinterest feed. Look for
Pinterest to further develop this side of their business, exploring advertising options
and customizing Pins to user’s preferences and purchase history.
SHOPPABLE
CONTENT
We will see content becoming
more “shoppable” in 2018
making it easier for consumers
to purchase what they are
viewing, clicking and
watching online.”
Michael Chase, CMO
St. Joseph Communications
BUYABLE PINS
PINTEREST
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Brands would do well to incorporate video content into any Pinterest plans, with nearly
70% of Pinners saying that video inspires them to follow a call to action.13
Pinterest has
recently executed an auto-play function, where promoted videos automatically play as
the user scrolls down their Pinterest feed.
If their Halloween promotion is any indication, Pinterest may look to incorporate greater
interactivity within their videos.14
Users were able to virtually tour a Haunted House
while clicking on items to view Halloween ideas. Pinterest may roll this out for corporate
use so that brands will be able to create an immersive experience for their consumers
while promoting a range of different products.
VIDEO
Video will take center stage
across all devices and
platforms in 2018 being the
top content we digest on our
mobile devices.”
Michael Chase, CMO
St. Joseph Communications
VIDEO
PINTEREST
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Pinterest recently launched Pinterest Lens, one of their more innovative developments.
Through image-recognition technology, users can take pictures of an item with their
Pinterest camera and be served with Pins related to that item. Therefore, taking a
picture of a particular ingredient, may lead to recipe ideas or cooking tutorials.
Look for Pinterest to convert this space into a revenue stream, giving businesses the
opportunity to deliver branded content to consumers.
In line with their more business-centric model, Pinterest introduced their Taste Graph in
September, an amalgamation of data regarding their users’ evolving tastes, preferences,
and interests. The Pinterest Taste Graph is built on over 100 billion Pins, and the trillions
of interactions people have with them every week. When a user searches or saves a Pin,
Pinterest obtains vital consumer insight15
, and this information is available to brands.
Pinterest will likely continue pushing the benefits of Taste Graph, using their analytics
to bring more focus to their business partners, allowing them to develop more targeted
communications geared towards their core consumer’s interests and lifestyle.
TASTE GRAPH
PINTEREST LENS
PINTEREST
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AUGMENTED
REALITY
SNAPCHAT
Snapchat has had a tough year, failing to meet investor expectations after their recent IPO.
Now with rival Instagram outpacing its user base, Snapchat will need to make some big
moves to retain its share of the social media world.
As a less established platform, Snapchat is in a unique position to take risks, something that
we saw with their Spectacle offering.
ANIMOJISSPECTACLES DISCOVER
AND EXPLOREPage 21
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Sales of Snapchat’s Spectacles, their much-anticipated video recording enabled glasses,
fell well below expectations. The launch came 5 months after the campaign. There was
lack of content, almost no celebrity influencers, and a slew of inventory issues at the
beginning of roll out. Further adding to its issues, videos taken with Spectacle were not
compatible with a smartphone’s camera roll or any other social media platform, limiting
its use to Snapchat.
Recently, Snap Inc. doubled down on Specs, registering plans for an AR enabled
version.16
If Snapchat is able to work out the kinks from the first launch and even
incorporate immersive technology via mixed reality, it may successfully breathe
new life into Spectacles.
Similar to its competition, Snapchat is dabbling in image recognition and AR technology. Last month, they launched a visual art
installation across North American to inspire creativity and engage their young users. There are two installations in Canada, in
Toronto’s Entertainment District and hip Queen West neighbourhood, solidly focused on a younger demographic.
Using Snapchat’s camera, users can view the virtual art of Jeff Coons through an interactive experience. This clearly isn’t a one-off
for Snapchat, as it is actively seeking more artists on their website, a sign that they will likely have more installations in the future.
If this experiment successfully captures user attention and increases their engagement, expect to see this program rolled out to
businesses seeking to specifically target Snapchat’s younger audience.
With more tech companies and big brands investing in Augmented Reality, it’s only a matter of time before it gets to critical mass.
Developing Augmented Reality content can allow brands to tap into what will inevitably be a popular space.
SPECTACLES
AUGMENTED REALITY
SNAPCHAT
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To increase user engagement and the time consumers spend on their app, Snapchat will
likely incorporate an Explore or Discover space similar to that of its social media rivals.
While Snapchat has found some success in maintaining a close-knit, community feel,
opening up its users to a breadth of curated content may result in additional revenue
streams and give brands more opportunities to connect specifically with
the 18 – 24 year old market.
DISCOVER AND EXPLORE
TOP
SECRET
MESSAGING
(“DARK SOCIAL”)
We will begin to see the
emergence of messaging
platforms showing up on brand
websites as a new way of
engaging consumers - expect
to see WhatsApp, Messenger,
WeChat, QQ and SnapChat
popping up to “help” you on
your path to purchase.”
Michael Chase, CMO
St. Joseph Communications
SNAPCHAT
Discover & Explore with Snapchat
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GENERATION Z
We can expect to see this
new cohort take center
stage in 2018 as a wealth of
information is coming forward
re Gen Z (1995 - 2012)”
Michael Chase, CMO
St. Joseph Communications
Snapchat kicked off a global trend with its lenses, where consumers can align virtual
animation on top of their face when viewed through the app. Most recently, Snap Inc.
worked with Apple to create Animojis for their iPhone X. Camera filters will be able to
track facial movements and incorporate them into an animated character that uses the
user’s voice and mirrors their facial expressions.17
Given its history and success with lenses, and its involvement with the Animoji,
look for Snapchat to incorporate this technology into their platform.
ANIMOJIS
SNAPCHAT
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LINKEDIN
With over 530 million active monthly users and 100,000 articles published weekly21
,
LinkedIn has done an incredible job of carving out a unique space for itself within
the social media world. It has become the destination for networking and job
searches, and has recently expanded its offerings to include better tools for training
and career advice.
VIDEO
CONTENT
LINKS TO
MICROSOFT FAMILY
BUSINESS
INSIGHTS
LINKEDIN
LEARNING
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LinkedIn is in possession of a wealth of knowledge pertaining to job seekers and job providers,
which users can tap into for career guidance and keeping up with the latest job trends.
In 2018, LinkedIn will likely offer businesses access to their in-depth data, providing them with
key information pertaining to recruitment, retention, and training. Brands will have the potential
to gain vast amounts of insight across regions and industries.
Following in the footsteps of many of its competitors, look for LinkedIn to start
incorporating more video content into its platform
As newcomers to providing video content, they still have some catching up to do.
However, it can create a niche for itself through offering video content tailored
specifically to the professional market.
To cement its position as the Human Resources platform, LinkedIn has launched
LinkedIn Learning, offering over 1,000 online business courses and providing a variety of
content written by successful business professionals from around the world.
Leaning into this space will allow LinkedIn to give users a reason to spend additional
time on the platform while brands and executives who can incorporate their messaging
into these learning tools will be regarded as experts in their field.
BUSINESS INSIGHTS
VIDEO CONTENT
LINKEDIN LEARNING
LINKEDIN
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With its acquisition by Microsoft, expect LinkedIn to be further integrated into existing
Microsoft offerings, and vice versa. Microsoft has a wealth of services and solutions for
business growth, most recently turning its focus to digital transformation.
Microsoft can leverage LinkedIn’s strengths through uncovering ways for businesses to
better engage their consumers and empower their workforce. Likewise, LinkedIn content
like tips, or course schedules, can pop up across a Microsoft user’s enterprise offerings.
LINKS TO MICROSOFT FAMILY
LINKEDIN
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IN CONCLUSION
With the growing popularity of social media, marketers are finding more innovative and
meaningful ways to connect with their consumers across platforms. With the myriad
of new offerings coming in 2018, social media marketing can be the best way to target
or re-target key demographics, acquire new users, increase awareness, and ultimately,
convert interest to sales.
Of course, a brand’s social media strategy is only as good at the content that supports it.
Content must consistently resonate with consumers to elicit a reaction. To that end, it’s
important to create distinct content that caters to each particular social media channel,
remembering to ensure compatibility with mobile devices. The majority of consumers
access social media sites through their smartphones18
with market leader Facebook
accounting for over 75% of all mobile social media site visits.19
Brands must also say agile to refresh content in line with the constant developments
in social media. Innovative technology and new business models in social have
resulted in richer forms of content, more interactivity through a focus on video, and
more immersion through augmented, virtual, and mixed reality. And with a growing
emphasis on back-end data analysis and transparency, brands will be able to better
measure the effectiveness of their social media marketing dollars.
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SOURCES
IMAGES
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https://www.statista.com/topics/2729/social-networking-in-canada/
2
http://www.businessinsider.com/social-media-advertising-spending-growth-2014-9
3
https://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
4
https://www.oculus.com/blog/introducing-the-jumanji-welcome-to-the-jungle-interactive-360-video-scavenger-hunt-from-sony-pictures/
5
https://www.bangdigital.com.au/2017/08/4-social-media-marketing-trends-watch-2018/
6
https://www.statista.com/statistics/253577/number-of-monthly-active-instagram-users/
7
https://techcrunch.com/2017/04/13/instagram-stories-bigger-than-snapchat/
8
http://advrtas.com/360-video-ads-better/
9
https://www.statista.com/statistics/274563/annual-net-income-of-twitter/
10
https://www.socialmediatoday.com/news/7-predictions-for-social-media-marketing-on-twitter-in-2018/507945/
11
http://mashable.com/2017/11/16/twitter-testing-tweetstorm-feature/#t4ohtlSZisqB
12
https://www.omnicoreagency.com/pinterest-statistics/
13
https://www.forbes.com/sites/kathleenchaykowski/2016/08/17/pinterest-debuts-video-ads/#285911d7393b
14
https://www.socialmediatoday.com/news/4-predictions-for-social-media-marketing-on-pinterest-in-2018/507952/
15
https://business.pinterest.com/en/blog/introducing-the-pinterest-taste-graph-and-enhanced-targeting
16
https://www.socialmediatoday.com/news/5-predictions-for-social-media-marketing-on-snapchat-in-2018/507949/
17
https://support.apple.com/en-ca/HT208190
18
https://www.statista.com/statistics/686919/canada-social-media-access-by-device/
19
https://www.statista.com/statistics/696537/canada-share-social-mobile/
20
https://www.bigcommerce.com/blog/instagram-shopping/
21
https://expandedramblings.com/index.php/by-the-numbers-a-few-important-linkedin-stats/
https://freddiesilveria.com/2015/10/13/iphone-social-media-life-hack-addiction/
https://www.pinterest.ca/pin/31243791147810872/
https://fr.linkedin.com/pulse/last-news-les-5-nouvelles-fonctionnalit%C3%A9s-de-mohamed-achahbar
http://blog.instagram.com/post/148348940287/160802-stories
https://techcrunch.com/2016/11/01/instagram-shoppable-photos/
https://newsroom.fb.com/news/2017/03/more-ways-to-share-with-the-facebook-camera/
https://newsroom.fb.com/news/2017/03/introducing-live-location-in-messenger/
http://www.navinmanaswi.com/2017/06/cognitive-services-what-is-it/
http://mashable.com/2016/12/12/facebook-live-360-video-streaming/
https://www.theverge.com/2017/9/26/16363912/twitter-character-limit-increase-280-test
https://about.pinterest.com/en/lens
https://business.pinterest.com/en/blog/introducing-the-pinterest-taste-graph-and-enhanced-targeting
https://www.shopify.ca/blog/33341508-everything-you-need-to-know-about-pinterest-s-new-buyable-pins
https://www.imore.com/awesome-app-lets-you-record-animoji-videos-outside-imessage

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Social media Trend Report: 2018

  • 1. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 1 SOCIAL MEDIA: TREND REPORT 2018
  • 2. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 2 SOCIAL MEDIA: WARS 2018 2018willseecontinuedgrowthandcomplexityinsocialmediaplatforms,withmoreusers,advancesintechnology,andnewways toconnect,interact,andengageconsumers.Keepingabreastofthesechangesiscriticalforbusinessestoforgedeeperandmore dynamicconnectionswiththeiraudience. 2017 was another big year for social media growth and it shows no signs of stopping. In Canada, more than 20 million people are forecasted to have a social networking account by 2018, spending a daily average of over 100 minutes across platforms. Advertising spend continues to be on pace with social media’s growing reach. Social media is becoming an increasingly powerful tool with more immersive technology, increased targeting capabilities, and sophisticated analytics tools. In the U.S., social media advertising spend is forecasted to grow rapidly in 2018. It’s already up 40% this year, predicted to reach $8.5 billion by year’s end, and will grow to nearly $14 billion by 2018.2 In Canada, brands spend a proportionality larger percentage of their advertising dollars on social media, expected to reach over $560 million in 2017, with the largest share of this revenue generated through mobile ads.1 2017 saw the evolution of many social media platforms, and 2018 will be no different. Staying on top of the latest trends in social media is key for businesses to stay ahead of the competition and continue reaching and resonating with their target audience. With that in mind, here is a rundown of our 2018 social media predictions.
  • 3. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 3 SOCIAL MEDIA 2018 TRENDS CONTENTS FACEBOOK PINTEREST SNAPCHAT LINKEDININSTAGRAM TWITTER • Virtual Reality • Augmented Reality • Facebook Messenger • Multiple Newsfeeds • Instagram Stories • Shopping Tags • Explore • 360 Video • Character Explansion • Explore • Live Content • Image Recognition • Buyable Pins • Video • Pinterest Lens • Taste Graph • Spectacles • Augmented Reality • Discover & Explore • Animojis • Business Insights • Video Content • Linkedin Learning • Links to Microsoft Family 04 09 13 16 20 24
  • 4. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 4 FACEBOOK Facebook is the number one social networking site in most major markets, including Canada, with over 2 billion monthly active users worldwide3 . While achieving steady growth, it has also had some challenges in 2017. Facebook has come under fire for the proliferation of fake news on their platform and its influence on the U.S. election last November. 2018 will see Facebook further addressing this issue, while continuing to experiment with new ways to enhance the Facebook user’s experience. VIRTUAL REALITY Page 5 Page 6 Page 7 Page 8 MULTIPLE NEWSFEEDS AUGMENTED REALITY FACEBOOK MESSENGER
  • 5. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 5 Although we’ve seen considerable chatter regarding Virtual Reality, costs and accessibility have kept the technology, and its uses, from going mainstream. Facebook has continued to show an interest in VR and how it can specifically be utilized for social purposes. Recently Facebook has allocated additional resources into their digital video offerings, launching Facebook 360 earlier this year. With 360, Facebook users can see panoramic views directly on their newsfeed, while compatibility with VR means that videos can be brought to life on VR headsets. Facebook recently announced they would also be testing their VR experience in partnership with Oculus, presenting users with a virtual scavenger hunt on their newsfeed, to promote the upcoming Jumanji film.4 Brands can expect an increase in virtual reality adoption rates as this it evolves and gains more commitment from social media platforms. Expect Facebook to encourage companies to create and share their own 3D content to further blow out this technology. While Virtual Reality is still in its infancy, it’s also worthwhile for brands to develop 360 digital videos to maintain relevancy over the course of this tech revolution. VIRTUAL REALITY FACEBOOK
  • 6. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 6 At their F8 conference this year, Facebook confirmed their focus on Augmented Reality, with the hope that it will allow users to share richer experiences. Facebook recently dabbled in this area through their location based virtual art installation. By viewing the Facebook headquarters through Facebook camera, users were able to see Heather Day’s abstract paintings come to life. Facebook will likely continue investigating methods of blending the online and offline worlds, and the best ways to monetize this technology. Look for Facebook to extend their art project model to branded programs by offering location-based promotions that can only be viewed through Facebook camera. As the cost of creating AR content becomes less restrictive, it is worthwhile for brands to develop marketing plans that incorporate this breakthrough technology. AUGMENTED REALITY This new platform for augmenting the world and information around us will explode now that both Google and Apple have it natively integrated into their mobile products.” Michael Chase, CMO St. Joseph Communications FACEBOOK
  • 7. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 7 Instant messaging caters to consumers’ demand for immediate, real-time connections. In fact, 62% of Millennials are more loyal to brands that engage with them via instant messaging channels.5 While the commercialization of FB Messenger has fallen short of expectations, Facebook will likely continue pushing Messenger to become the go-to, must-have communication service in 2018. Facebook is currently testing their customer chat plugins on various brand websites, allowing users to chat with businesses directly through the Messenger framework. Users will never lose their conversation history and will be able to seamlessly extend the conversation across mobile, web, or tablet, making communications easy and convenient. With the newest upgrade of FB Messenger, Facebook recently introduced Bots into Messenger to create a more effective customer service solution for brands. Following in the footsteps of Asia’s WeChat, Facebook has also announced they will be investigating ways to incorporate a peer-to-peer payment process through their Messenger platform. As Facebook pushes Messenger to become the be-all and end-all for customer service, brands could benefit from moving their customer service communications to online platforms. MESSENGER ARTIFICIAL INTELLIGENCE & CHATBOTS As Mark Zuckerberg predicted when launching Messenger’s next iteration and their bots: “People prefer to order things from bots. People don’t like speaking to people.” More personal and contextual storytelling will appear as AI algorithms begin to decode who each consumer is and what each consumer wants. Knowing this we will see real- time engagement expand, not knowing if we are speaking to humans or bots with platform outsourcing their customer service to bots.” Michael Chase, CMO St. Joseph Communications $ FACEBOOK
  • 8. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 8 Facebook announced in March that it would be testing two separate newsfeed streams in Bolivia, Cambodia, Guatemala, Serbia, Slovakia, and Sri Lanka. This test will see a dedicated newsfeed for friends and family and a separate newsfeed with content from liked pages, businesses, artists, and other news outlets. Businesses have speculated that this might be the end of free, organic Facebook reach and that going forward, publishers will have to pay a fee to get back into the personal feed. Facebook, however, denies that this is a play for more ad revenue and says it has no plans to roll this out on a global level. Having said that, expect Facebook to gage the results of this test to see if is worthwhile expanding the format to wider markets. MULTIPLE NEWSFEEDS FACEBOOK
  • 9. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 9 INSTAGRAM As of September 2017, the mainly mobile photo-sharing network reached 800 million monthly active users, up from 600 million in December 2016.6 Since it’s inception, Instagram has found favour specifically with teens and young Millennials. In the U.S., more than 50% of users are between 18 and 29 years of age.9 In Canada, specifically, Instagram has 8.5 million monthly users who are uploading an average of 2 million photos per day.6 Instagram has experienced fantastic growth in 2017, and will likely continue pushing the envelope to shut out competition from Snapchat. Look for greater monetization of the platform through driving in-advertising purchase. INSTAGRAM STORIES 360 VIDEO SHOPPING TAGS EXPLORE Page 10 Page 11 Page 11 Page 12
  • 10. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 10 Instagram Stories, modelled after Snapchat’s core offering, allows users to post photos and videos that disappear after 24 hours. It has already achieved 200 million daily active users, surpassing Snapchat’s user base by 40 million7 , and now includes live-streaming, augmented reality video masks, and searchable location tags. Instagram will likely continue to invest in this space to further edge out its closest contender. Expect this platform to investigate ways of generating new advertising revenue through exploiting Stories’ continued growth. Instagram’s particular focus on image and video based content makes it a great platform for engaging consumers with Augmented Reality communications. INSTAGRAM STORIES EPHEMERAL CONTENT This content is any material that is impermanent or short- lived, for example, Instagram stories or SnapChats. As Instagram has begun replicating this content native to SnapChat we can expect to see this as a big trend, especially within GenZers.” Michael Chase, CMO St. Joseph Communications INSTAGRAM
  • 11. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 11 Instagram launched their Shopping Tags function just over a year ago, enabling brands to tag pictures of their products with relevant information. When users click on a tagged image, they can view product availability or pricing information directly on top of the post. Multiple brands have found success with this feature, notably BigCommerce brand Natori saw a 1,416% increase in Instagram traffic to their website and Magnolia Boutique saw a 20% increase in revenue20 . Instagram recently partnered with Shopify to advance the Shopping Tags mechanism, and has plans to roll it out to a greater number of businesses in 2018. Given its unobtrusive nature, and the fact that users must actively choose to click on the products in order to view the tags, it’s a great way to discretely incorporate product information without interrupting the user experience. 2017 saw Instagram further developing their Explore section, encouraging consumers to spend more time on the platform to discover relevant posts and videos. With Pinterests’ success in visual search, Instagram will likely incorporate image recognition and search into their Explore functionality. These searches can help brands connect with a more engaged user base that are actively seeking their products or services, laying the foundation for greater brand advocacy. EXPLORE SHOPPING TAGS INSTAGRAM
  • 12. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 12 On the heels of its parent company, Instagram will potentially incorporate the 360-degree feature in their photo and video options, creating a more immersive experience for its users. Brands could benefit from developing 360 video content for this platform, with research showing that 41% of consumers prefer 360 videos because it allows them to demo a product before buying it.8 90% of consumers believe that content will be better in 360 video versus traditional video and 360 video is also 8x more likely to result in click-throughs versus traditional video.11 While 360 content can be a promotional powerhouse, its effectiveness on Instagram hinges on developing communications that are specifically targeted to its younger audience. MOBILE FIRST CONTENT Mobile will surpass desktop as the device of choice for viewing content which continues to grow at quantum leaps as the flourishing world comes online, expect to see outstanding mobile content making a leap this year.” Michael Chase, CMO St. Joseph Communications 360 VIDEO INSTAGRAM
  • 13. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 13 TWITTER Despite a steady revenue growth – $2.5 billion in 2016, an increase of $2.2 billion from the previous year, Twitter has yet to report a positive net income. In 2016, its annual net loss amounted to almost 457 million, and 2017 is not looking much better.9 Its user growth is also stagnating at an average of 330 million monthly active users. To complicate matters further, Twitter’s integrity has come into question following the 2016 elections. Investigations have uncovered a wide proliferation of bots, tweeting and re-tweeting misinformation from hundred of thousands of fake accounts throughout the microblogging platform. From a business standpoint, these fake accounts inflate user data, making it difficult for businesses to measure the effectiveness of their ad dollars. Twitter has introduced new measure to better detect and remove inauthentic accounts10 , and continues to explore ways to increase transparency and grow their platform. 2018 will be a pivotal year for Twitter to show it can retain its user base and create new opportunities for revenue streams. EXPLORE IMAGE RECOGNITION CHARACTER EXPANSION LIVE CONTENT Page 14 Page 14 Page 15 Page 15
  • 14. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 14 To reinvigorate their core business, Twitter has doubled their character limit from 140 to 280 for a select market. For longer messages, Twitter recently confirmed that it is also investigating a Tweetstorm option where users will be able to link their tweets together so that they can be read in succession11 . While it may offset Twitter’s core brand value of quick, punchy brevity, in the end, the usage data will confirm whether this beta phase is a success. Expect a wider roll out of this experiment if Twitter finds an increase in user numbers or user activity. Earlier this year, Twitter replaced Moments with the new Explore tab, making it easier for users to find content that corresponds with their interests. It’s a combination of searches, Moments, live video, and trending hashtags. The Explore tab can give marketers insight into real-time, relevant topics so that communications can be customized accordingly. Expect Twitter to continue developing this space to ensure users are being served with the most meaningful content. EXPLORE CHARACTER EXPANSION TWITTER
  • 15. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 15 Twitter recently announced it has raised enough funding to launch 16 live video shows. While this is a departure from their core text based service, it is also evidence that they are actively pursuing innovative ways to refresh their platform. If Twitter can successfully promote these videos, and achieve user engagement, it could open the door to a variety of video content, giving businesses an opportunity to connect with consumers in a real-time format. The exclusivity of live content can raise considerable hype for a brand or special event. Image recognition, or computer vision, while fairly new, is gaining traction across various social media platforms. Twitter also has some skin in the game, recently using image recognition to give brands the opportunity to reward its consumers for tweeting a picture of a brand’s advertising. Expect Twitter to extend this promotional tool across industries in 2018, creating an opportunity to generate additional ad revenue and increase user engagement. While brands can obtain higher awareness levels through these tweets, they can also gain insight into the reach of their offline advertising. IMAGE RECOGNITION LIVE STREAMING When done correctly and used properly, live streaming will enhance the booming video market allowing brands and industry influencers to talk directly to their market.” Michael Chase, CMO St. Joseph Communications LIVE CONTENT TWITTER
  • 16. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 16 BUYABLE PINS TASTE GRAPH PINTEREST Pinterest started as an online bookmarking tool, where users could discover and save links related to their interests. Now, having procured 150 million monthly active users, and over 50 billion pins15 , it has become a community where consumers generate ideas, compare options, and hunt for product information. Pinterest has also progressively evolved into an ecommerce site, where product views can lead to sales. While the site skews heavily female, it has a growing male base, who make up 40% of their new sign ups.15 VIDEO PINTEREST LENS Page 17 Page 18 Page 19 Page 19
  • 17. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 17 Pinterest has an undeniable influence over purchase intent. Research shows that 87% of Pinners have bought a product because they saw it on Pinterest, and 72% of Pinners use the site to help them make purchase decisions12 , making it an influential platform for brands to engage their target audience. Capitalizing on this strength, Pinterest has focused on its in-stream buying options to allow consumers to purchase products directly from their Pinterest feed. Look for Pinterest to further develop this side of their business, exploring advertising options and customizing Pins to user’s preferences and purchase history. SHOPPABLE CONTENT We will see content becoming more “shoppable” in 2018 making it easier for consumers to purchase what they are viewing, clicking and watching online.” Michael Chase, CMO St. Joseph Communications BUYABLE PINS PINTEREST
  • 18. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 18 Brands would do well to incorporate video content into any Pinterest plans, with nearly 70% of Pinners saying that video inspires them to follow a call to action.13 Pinterest has recently executed an auto-play function, where promoted videos automatically play as the user scrolls down their Pinterest feed. If their Halloween promotion is any indication, Pinterest may look to incorporate greater interactivity within their videos.14 Users were able to virtually tour a Haunted House while clicking on items to view Halloween ideas. Pinterest may roll this out for corporate use so that brands will be able to create an immersive experience for their consumers while promoting a range of different products. VIDEO Video will take center stage across all devices and platforms in 2018 being the top content we digest on our mobile devices.” Michael Chase, CMO St. Joseph Communications VIDEO PINTEREST
  • 19. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 19 Pinterest recently launched Pinterest Lens, one of their more innovative developments. Through image-recognition technology, users can take pictures of an item with their Pinterest camera and be served with Pins related to that item. Therefore, taking a picture of a particular ingredient, may lead to recipe ideas or cooking tutorials. Look for Pinterest to convert this space into a revenue stream, giving businesses the opportunity to deliver branded content to consumers. In line with their more business-centric model, Pinterest introduced their Taste Graph in September, an amalgamation of data regarding their users’ evolving tastes, preferences, and interests. The Pinterest Taste Graph is built on over 100 billion Pins, and the trillions of interactions people have with them every week. When a user searches or saves a Pin, Pinterest obtains vital consumer insight15 , and this information is available to brands. Pinterest will likely continue pushing the benefits of Taste Graph, using their analytics to bring more focus to their business partners, allowing them to develop more targeted communications geared towards their core consumer’s interests and lifestyle. TASTE GRAPH PINTEREST LENS PINTEREST
  • 20. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 20 AUGMENTED REALITY SNAPCHAT Snapchat has had a tough year, failing to meet investor expectations after their recent IPO. Now with rival Instagram outpacing its user base, Snapchat will need to make some big moves to retain its share of the social media world. As a less established platform, Snapchat is in a unique position to take risks, something that we saw with their Spectacle offering. ANIMOJISSPECTACLES DISCOVER AND EXPLOREPage 21 Page 21 Page 22 Page 23
  • 21. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 21 Sales of Snapchat’s Spectacles, their much-anticipated video recording enabled glasses, fell well below expectations. The launch came 5 months after the campaign. There was lack of content, almost no celebrity influencers, and a slew of inventory issues at the beginning of roll out. Further adding to its issues, videos taken with Spectacle were not compatible with a smartphone’s camera roll or any other social media platform, limiting its use to Snapchat. Recently, Snap Inc. doubled down on Specs, registering plans for an AR enabled version.16 If Snapchat is able to work out the kinks from the first launch and even incorporate immersive technology via mixed reality, it may successfully breathe new life into Spectacles. Similar to its competition, Snapchat is dabbling in image recognition and AR technology. Last month, they launched a visual art installation across North American to inspire creativity and engage their young users. There are two installations in Canada, in Toronto’s Entertainment District and hip Queen West neighbourhood, solidly focused on a younger demographic. Using Snapchat’s camera, users can view the virtual art of Jeff Coons through an interactive experience. This clearly isn’t a one-off for Snapchat, as it is actively seeking more artists on their website, a sign that they will likely have more installations in the future. If this experiment successfully captures user attention and increases their engagement, expect to see this program rolled out to businesses seeking to specifically target Snapchat’s younger audience. With more tech companies and big brands investing in Augmented Reality, it’s only a matter of time before it gets to critical mass. Developing Augmented Reality content can allow brands to tap into what will inevitably be a popular space. SPECTACLES AUGMENTED REALITY SNAPCHAT
  • 22. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 22 To increase user engagement and the time consumers spend on their app, Snapchat will likely incorporate an Explore or Discover space similar to that of its social media rivals. While Snapchat has found some success in maintaining a close-knit, community feel, opening up its users to a breadth of curated content may result in additional revenue streams and give brands more opportunities to connect specifically with the 18 – 24 year old market. DISCOVER AND EXPLORE TOP SECRET MESSAGING (“DARK SOCIAL”) We will begin to see the emergence of messaging platforms showing up on brand websites as a new way of engaging consumers - expect to see WhatsApp, Messenger, WeChat, QQ and SnapChat popping up to “help” you on your path to purchase.” Michael Chase, CMO St. Joseph Communications SNAPCHAT Discover & Explore with Snapchat
  • 23. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 23 GENERATION Z We can expect to see this new cohort take center stage in 2018 as a wealth of information is coming forward re Gen Z (1995 - 2012)” Michael Chase, CMO St. Joseph Communications Snapchat kicked off a global trend with its lenses, where consumers can align virtual animation on top of their face when viewed through the app. Most recently, Snap Inc. worked with Apple to create Animojis for their iPhone X. Camera filters will be able to track facial movements and incorporate them into an animated character that uses the user’s voice and mirrors their facial expressions.17 Given its history and success with lenses, and its involvement with the Animoji, look for Snapchat to incorporate this technology into their platform. ANIMOJIS SNAPCHAT
  • 24. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 24 LINKEDIN With over 530 million active monthly users and 100,000 articles published weekly21 , LinkedIn has done an incredible job of carving out a unique space for itself within the social media world. It has become the destination for networking and job searches, and has recently expanded its offerings to include better tools for training and career advice. VIDEO CONTENT LINKS TO MICROSOFT FAMILY BUSINESS INSIGHTS LINKEDIN LEARNING Page 25 Page 25 Page 25 Page 26
  • 25. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 25 LinkedIn is in possession of a wealth of knowledge pertaining to job seekers and job providers, which users can tap into for career guidance and keeping up with the latest job trends. In 2018, LinkedIn will likely offer businesses access to their in-depth data, providing them with key information pertaining to recruitment, retention, and training. Brands will have the potential to gain vast amounts of insight across regions and industries. Following in the footsteps of many of its competitors, look for LinkedIn to start incorporating more video content into its platform As newcomers to providing video content, they still have some catching up to do. However, it can create a niche for itself through offering video content tailored specifically to the professional market. To cement its position as the Human Resources platform, LinkedIn has launched LinkedIn Learning, offering over 1,000 online business courses and providing a variety of content written by successful business professionals from around the world. Leaning into this space will allow LinkedIn to give users a reason to spend additional time on the platform while brands and executives who can incorporate their messaging into these learning tools will be regarded as experts in their field. BUSINESS INSIGHTS VIDEO CONTENT LINKEDIN LEARNING LINKEDIN
  • 26. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 26 With its acquisition by Microsoft, expect LinkedIn to be further integrated into existing Microsoft offerings, and vice versa. Microsoft has a wealth of services and solutions for business growth, most recently turning its focus to digital transformation. Microsoft can leverage LinkedIn’s strengths through uncovering ways for businesses to better engage their consumers and empower their workforce. Likewise, LinkedIn content like tips, or course schedules, can pop up across a Microsoft user’s enterprise offerings. LINKS TO MICROSOFT FAMILY LINKEDIN
  • 27. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 27 IN CONCLUSION With the growing popularity of social media, marketers are finding more innovative and meaningful ways to connect with their consumers across platforms. With the myriad of new offerings coming in 2018, social media marketing can be the best way to target or re-target key demographics, acquire new users, increase awareness, and ultimately, convert interest to sales. Of course, a brand’s social media strategy is only as good at the content that supports it. Content must consistently resonate with consumers to elicit a reaction. To that end, it’s important to create distinct content that caters to each particular social media channel, remembering to ensure compatibility with mobile devices. The majority of consumers access social media sites through their smartphones18 with market leader Facebook accounting for over 75% of all mobile social media site visits.19 Brands must also say agile to refresh content in line with the constant developments in social media. Innovative technology and new business models in social have resulted in richer forms of content, more interactivity through a focus on video, and more immersion through augmented, virtual, and mixed reality. And with a growing emphasis on back-end data analysis and transparency, brands will be able to better measure the effectiveness of their social media marketing dollars.
  • 28. stjoseph.com 2018SOCIAL MEDIA TREND REPORT 28 SOURCES IMAGES 1 https://www.statista.com/topics/2729/social-networking-in-canada/ 2 http://www.businessinsider.com/social-media-advertising-spending-growth-2014-9 3 https://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ 4 https://www.oculus.com/blog/introducing-the-jumanji-welcome-to-the-jungle-interactive-360-video-scavenger-hunt-from-sony-pictures/ 5 https://www.bangdigital.com.au/2017/08/4-social-media-marketing-trends-watch-2018/ 6 https://www.statista.com/statistics/253577/number-of-monthly-active-instagram-users/ 7 https://techcrunch.com/2017/04/13/instagram-stories-bigger-than-snapchat/ 8 http://advrtas.com/360-video-ads-better/ 9 https://www.statista.com/statistics/274563/annual-net-income-of-twitter/ 10 https://www.socialmediatoday.com/news/7-predictions-for-social-media-marketing-on-twitter-in-2018/507945/ 11 http://mashable.com/2017/11/16/twitter-testing-tweetstorm-feature/#t4ohtlSZisqB 12 https://www.omnicoreagency.com/pinterest-statistics/ 13 https://www.forbes.com/sites/kathleenchaykowski/2016/08/17/pinterest-debuts-video-ads/#285911d7393b 14 https://www.socialmediatoday.com/news/4-predictions-for-social-media-marketing-on-pinterest-in-2018/507952/ 15 https://business.pinterest.com/en/blog/introducing-the-pinterest-taste-graph-and-enhanced-targeting 16 https://www.socialmediatoday.com/news/5-predictions-for-social-media-marketing-on-snapchat-in-2018/507949/ 17 https://support.apple.com/en-ca/HT208190 18 https://www.statista.com/statistics/686919/canada-social-media-access-by-device/ 19 https://www.statista.com/statistics/696537/canada-share-social-mobile/ 20 https://www.bigcommerce.com/blog/instagram-shopping/ 21 https://expandedramblings.com/index.php/by-the-numbers-a-few-important-linkedin-stats/ https://freddiesilveria.com/2015/10/13/iphone-social-media-life-hack-addiction/ https://www.pinterest.ca/pin/31243791147810872/ https://fr.linkedin.com/pulse/last-news-les-5-nouvelles-fonctionnalit%C3%A9s-de-mohamed-achahbar http://blog.instagram.com/post/148348940287/160802-stories https://techcrunch.com/2016/11/01/instagram-shoppable-photos/ https://newsroom.fb.com/news/2017/03/more-ways-to-share-with-the-facebook-camera/ https://newsroom.fb.com/news/2017/03/introducing-live-location-in-messenger/ http://www.navinmanaswi.com/2017/06/cognitive-services-what-is-it/ http://mashable.com/2016/12/12/facebook-live-360-video-streaming/ https://www.theverge.com/2017/9/26/16363912/twitter-character-limit-increase-280-test https://about.pinterest.com/en/lens https://business.pinterest.com/en/blog/introducing-the-pinterest-taste-graph-and-enhanced-targeting https://www.shopify.ca/blog/33341508-everything-you-need-to-know-about-pinterest-s-new-buyable-pins https://www.imore.com/awesome-app-lets-you-record-animoji-videos-outside-imessage