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Clinical Audit
NICE Definition
“A quality improvement process
that seeks to
improve patient care & outcomes
through systematic review of care
against explicit criteria and
the implementation of change”
Clinical Audit- Definitions
- A tool to find out what you are doing,
compare it to expected conditions and
recognize what you should ideally be doing
- Taking note of what we do, learning from it,
changing (if necessary) and re-evaluating the
change
History
 Florence Nightingale
 Crimean war, 1854
 Unsanitary condition was the reason for
the high mortality rates
 Strict sanitary routines and hygiene
standards and kept records of the
changes done and the mortality rates.
 Mortality rates fell from 40% to 2%
Classification
Auditor- Types
 First party auditor - Internal
 Second party auditor - User
 Third party auditor - Independent
entity
(Accreditation)
Clinical audit and medical audit
‘Clinical audit’ is used as an umbrella
term for any audit conducted by any
professionals in hospitals and the audits
conducted exclusively by doctors is
referred to as medical audits, although
the term ‘clinical audits’ could also be
used.
Benefits
 Identifies and promotes good practice and can
lead to improvements in service delivery and
outcomes for users.
 Can provide the information you need to show
others that your service is effective (and cost-
effective) and thus ensure its development.
 Provides opportunities for training and
education.
 Helps to ensure better use of resources and,
therefore, increased efficiency.
 Develops openness to change.
 Provides assurance: meeting evidence-based
best practice.
 Helps in listening to patients, understanding
their expectations.
 Helps in the development of local guidelines or
protocols.
 Minimizes error or harm to patients.
 Reduce incidents/complaints/claims.
Types of Audit
 Standards based audit - guidelines, literature
 Critical incident reviews - death, serious side effects
 Peer review - ask other groups to evaluate you:
interesting cases, critical events etc
 Random case note audit - to keep a tab
 Patient surveys/Focus groups - user driven
Clinical Audit
Is not research
BUT
makes use of research methodology - to
assess practice
Clinical Audits Research
Determines whether the right
thing is being done
Discovers the right thing to do
Never involves experiments on
healthy volunteers/ patients
May involve experiments on
healthy volunteers/ patients
Never involves a completely
new treatment
May involve a completely new
treatment
Compare pre set standards Involves hypothesis testing
Aims to improve the quality of
services provided
Aims to generate new knowledge
Initiated by service providers
and is practice based
Initiated by researchers and is
theory driven
It is an on going process It is an one- off process
Requires only basic statistic
analysis
Detailed statistical analysis of the
collected data
Clinical Audit is NEVER
aimed at….....
 Stimulating competition between
professionals
 Judging professionals as good or bad
 Threatening individuals suspected of poor
performances
How long will it take?
 Data collection, analysis and action plans
can be carried out in an hour or 2 or take 1
or more years to complete
 Depends on the design of the audit – needs
to produce meaningful data within the
available budget & time
 Implementation of required changes - most
time-consuming
Audit cycle
Stage 1- Identify Issues
 Feed back from users/patients
 Perceived deficiency in practice- Not in
strong areas
 Concentrate on clinical topics- where there
is a consensus that practice could most
definitely be improved.
Also need to consider…..
 Practical to undertake the audit?
 Can you get the needed information?
 Is the problem amenable to change?
 Is the topic a priority for the Department?
 Good standards/guidelines available? If
not, is there consensus/agreement on good
practice?
 Who needs to be involved to ensure
changes can be implemented?
Stage 2 – Define criteria
Criteria are simple, logical statements used to
describe a definable and measurable item
 Patients with a previous MI should be prescribed
aspirin, unless contraindicated.
 Patients with chronic asthma should be assessed at least
every 12 months.
 Patients should wait no longer than 1 hour in OPD
before consultation.
 In daycare, surgeries should start within 5 minutes of
their allotted time
 The blood pressure of known hypertensive patients
should be <140/85
Stage 2 – Define criteria- contd..
 Focus on one or two criteria- data collection
manageable- introduction of small changes to practice
possible.
 Audit being completed successfully within a reasonable
time span.
 Criteria chosen should be backed up with quoted
evidence (e.g. from a clinical guideline or a review of
the relevant literature).
 Suitable evidence -not readily available- consensual
agreement amongst colleagues
Stage 2 – Define Standards
 An audit standard quite simply describes the level
of care to be achieved for any particular criterion.
 Unlikely- to find actual percentage standards
quoted in the literature or in clinical guidelines.
 Arrive at the desired level of care (standard) by
discussing and agreeing the appropriate figures
with colleagues.
 No hard rule about standard setting – the agreed
level is based on professional judgment – Varies
between practices due to medical and social
reasons.
Stage 2 – Define Standards- contd..
 100% of patients with a previous myocardial infarction
should be prescribed aspirin, unless contraindicated.
 80% of patients with chronic asthma should be assessed
at least every 12 months.
 75% of patients should wait no longer then I hour in
OPD before consultation.
 95% of surgeries should start within their allotted times.
 70% of blood pressure measurements of known
hypertensive patients should be <140/85
Stage 3- Measurement
 Methodology
 Inclusion, Exclusion
 Sample
 How- Retrospective, Prospective
 Designing the tool
 Collect only needed data
 Proforma/ Checklist, Questionnaire…
 Set a time frame
 Collect only needed data
 Analysis
Stage 4: Compare performance
to set standards/ Benchmark
 Compare the captured data with the
expected
 Finalize the report
 Share with the department with suggestions
for corrective actions
FINAL REPORT CONTENTS
 Final report need to contain the following:
Introduction
Audit scope
Approach & Methodology
Audit findings
Recommendations
Conclusions
How to go about conducting a
Clinical Audit
PROBLEM / ISSUE IDENTIFICATION
“AUDIT ON ACCURACY OF IOL POWER CALCULATION”
 To calculate power of IOL – need axial length measure
 Axial length measured using - Ultrasound (A scan) & Keratometry
(K) reading
 Possibility of errors in calculating axial length + unpredictability
of formula used
 Needed to know if hospital met International standards
 
CRITERIA & STANDARDS
 The Royal College (UK) - benchmark standard -
85% of patients should have post -operative
refractions within ± 1.0 D sphere of the refraction
aimed pre-operatively
 The American Academy of Ophthalmology
National Eyecare Outcomes Network (NEON)
database – 78% of patients were within ±1.0 D of
target spherical equivalent
AIMS & OBJECTIVES
AIM:
Benchmark - 85% of patients undergoing cataract
surgery with IOL implantation should have post-
operative sphere within ± 0.75D of aimed (target)
refraction
OBJECTIVES:
APPROACH & METHODOLOGY
 Type of study
 Sample size (including sampling
methods)
 Inclusion and exclusion criteria
 Methodology
 How to approach the audit?
GATHERING DATA
 Need to develop a comprehensive proforma –
to ensure needed data is captured
 Think about & make provisions for variations
 Separate column for comments/unexpected
observations
 Consider trial run if unsure about data
collection
ANALYSIS OF DATA COLLECTED
 Enter all data into an excel sheet
 Simple calculations required
Average, Percentage, Ratio, sum etc….
 Analyse sub-categories to look for any
unexpected patterns or results
FINDINGS
Number of charts audited: 69
60 out of 69 patients i.e 86.5% of the
audited patients had post-operative
sphere within ± 0.75D of aimed
refraction.
52 out of 69 i.e 75.36% had post-
operative sphere within ± 0.50 D of
aimed refraction.
RECOMMENDATIONS
RECOMMENDATIONS:
 Should be relevant to the problem
 Needs to be very clearly described
SUGGESTIONS:
 If unsure if a particular recommendation is possible,
put is as a suggestion (e.g We could look into the
possibility of…….)
“Systems awareness and systems
design are important for health
professionals, but are not enough.
They are enabling mechanisms
only.
It is the ethical dimension of
individuals that is essential to a
system’s success”.

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Clinical Audits and Process Improvement in Hospitals

  • 2. NICE Definition “A quality improvement process that seeks to improve patient care & outcomes through systematic review of care against explicit criteria and the implementation of change”
  • 3. Clinical Audit- Definitions - A tool to find out what you are doing, compare it to expected conditions and recognize what you should ideally be doing - Taking note of what we do, learning from it, changing (if necessary) and re-evaluating the change
  • 4. History  Florence Nightingale  Crimean war, 1854  Unsanitary condition was the reason for the high mortality rates  Strict sanitary routines and hygiene standards and kept records of the changes done and the mortality rates.  Mortality rates fell from 40% to 2%
  • 6. Auditor- Types  First party auditor - Internal  Second party auditor - User  Third party auditor - Independent entity (Accreditation)
  • 7. Clinical audit and medical audit ‘Clinical audit’ is used as an umbrella term for any audit conducted by any professionals in hospitals and the audits conducted exclusively by doctors is referred to as medical audits, although the term ‘clinical audits’ could also be used.
  • 8. Benefits  Identifies and promotes good practice and can lead to improvements in service delivery and outcomes for users.  Can provide the information you need to show others that your service is effective (and cost- effective) and thus ensure its development.  Provides opportunities for training and education.  Helps to ensure better use of resources and, therefore, increased efficiency.
  • 9.  Develops openness to change.  Provides assurance: meeting evidence-based best practice.  Helps in listening to patients, understanding their expectations.  Helps in the development of local guidelines or protocols.  Minimizes error or harm to patients.  Reduce incidents/complaints/claims.
  • 10. Types of Audit  Standards based audit - guidelines, literature  Critical incident reviews - death, serious side effects  Peer review - ask other groups to evaluate you: interesting cases, critical events etc  Random case note audit - to keep a tab  Patient surveys/Focus groups - user driven
  • 11. Clinical Audit Is not research BUT makes use of research methodology - to assess practice
  • 12. Clinical Audits Research Determines whether the right thing is being done Discovers the right thing to do Never involves experiments on healthy volunteers/ patients May involve experiments on healthy volunteers/ patients Never involves a completely new treatment May involve a completely new treatment Compare pre set standards Involves hypothesis testing Aims to improve the quality of services provided Aims to generate new knowledge Initiated by service providers and is practice based Initiated by researchers and is theory driven It is an on going process It is an one- off process Requires only basic statistic analysis Detailed statistical analysis of the collected data
  • 13. Clinical Audit is NEVER aimed at….....  Stimulating competition between professionals  Judging professionals as good or bad  Threatening individuals suspected of poor performances
  • 14. How long will it take?  Data collection, analysis and action plans can be carried out in an hour or 2 or take 1 or more years to complete  Depends on the design of the audit – needs to produce meaningful data within the available budget & time  Implementation of required changes - most time-consuming
  • 16. Stage 1- Identify Issues  Feed back from users/patients  Perceived deficiency in practice- Not in strong areas  Concentrate on clinical topics- where there is a consensus that practice could most definitely be improved.
  • 17. Also need to consider…..  Practical to undertake the audit?  Can you get the needed information?  Is the problem amenable to change?  Is the topic a priority for the Department?  Good standards/guidelines available? If not, is there consensus/agreement on good practice?  Who needs to be involved to ensure changes can be implemented?
  • 18. Stage 2 – Define criteria Criteria are simple, logical statements used to describe a definable and measurable item  Patients with a previous MI should be prescribed aspirin, unless contraindicated.  Patients with chronic asthma should be assessed at least every 12 months.  Patients should wait no longer than 1 hour in OPD before consultation.  In daycare, surgeries should start within 5 minutes of their allotted time  The blood pressure of known hypertensive patients should be <140/85
  • 19. Stage 2 – Define criteria- contd..  Focus on one or two criteria- data collection manageable- introduction of small changes to practice possible.  Audit being completed successfully within a reasonable time span.  Criteria chosen should be backed up with quoted evidence (e.g. from a clinical guideline or a review of the relevant literature).  Suitable evidence -not readily available- consensual agreement amongst colleagues
  • 20. Stage 2 – Define Standards  An audit standard quite simply describes the level of care to be achieved for any particular criterion.  Unlikely- to find actual percentage standards quoted in the literature or in clinical guidelines.  Arrive at the desired level of care (standard) by discussing and agreeing the appropriate figures with colleagues.  No hard rule about standard setting – the agreed level is based on professional judgment – Varies between practices due to medical and social reasons.
  • 21. Stage 2 – Define Standards- contd..  100% of patients with a previous myocardial infarction should be prescribed aspirin, unless contraindicated.  80% of patients with chronic asthma should be assessed at least every 12 months.  75% of patients should wait no longer then I hour in OPD before consultation.  95% of surgeries should start within their allotted times.  70% of blood pressure measurements of known hypertensive patients should be <140/85
  • 22. Stage 3- Measurement  Methodology  Inclusion, Exclusion  Sample  How- Retrospective, Prospective  Designing the tool  Collect only needed data  Proforma/ Checklist, Questionnaire…  Set a time frame  Collect only needed data  Analysis
  • 23. Stage 4: Compare performance to set standards/ Benchmark  Compare the captured data with the expected  Finalize the report  Share with the department with suggestions for corrective actions
  • 24. FINAL REPORT CONTENTS  Final report need to contain the following: Introduction Audit scope Approach & Methodology Audit findings Recommendations Conclusions
  • 25. How to go about conducting a Clinical Audit
  • 26. PROBLEM / ISSUE IDENTIFICATION “AUDIT ON ACCURACY OF IOL POWER CALCULATION”  To calculate power of IOL – need axial length measure  Axial length measured using - Ultrasound (A scan) & Keratometry (K) reading  Possibility of errors in calculating axial length + unpredictability of formula used  Needed to know if hospital met International standards  
  • 27. CRITERIA & STANDARDS  The Royal College (UK) - benchmark standard - 85% of patients should have post -operative refractions within ± 1.0 D sphere of the refraction aimed pre-operatively  The American Academy of Ophthalmology National Eyecare Outcomes Network (NEON) database – 78% of patients were within ±1.0 D of target spherical equivalent
  • 28. AIMS & OBJECTIVES AIM: Benchmark - 85% of patients undergoing cataract surgery with IOL implantation should have post- operative sphere within ± 0.75D of aimed (target) refraction OBJECTIVES:
  • 29. APPROACH & METHODOLOGY  Type of study  Sample size (including sampling methods)  Inclusion and exclusion criteria  Methodology  How to approach the audit?
  • 30. GATHERING DATA  Need to develop a comprehensive proforma – to ensure needed data is captured  Think about & make provisions for variations  Separate column for comments/unexpected observations  Consider trial run if unsure about data collection
  • 31. ANALYSIS OF DATA COLLECTED  Enter all data into an excel sheet  Simple calculations required Average, Percentage, Ratio, sum etc….  Analyse sub-categories to look for any unexpected patterns or results
  • 32. FINDINGS Number of charts audited: 69 60 out of 69 patients i.e 86.5% of the audited patients had post-operative sphere within ± 0.75D of aimed refraction. 52 out of 69 i.e 75.36% had post- operative sphere within ± 0.50 D of aimed refraction.
  • 33. RECOMMENDATIONS RECOMMENDATIONS:  Should be relevant to the problem  Needs to be very clearly described SUGGESTIONS:  If unsure if a particular recommendation is possible, put is as a suggestion (e.g We could look into the possibility of…….)
  • 34. “Systems awareness and systems design are important for health professionals, but are not enough. They are enabling mechanisms only. It is the ethical dimension of individuals that is essential to a system’s success”.