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1
IDC 2012 Buyer Experience Study | 2
IDG’s “Enterprise Role and Influence of the Technology Decision-Maker” study, 2014 | 3
“The Social Bridge to the IT Committee,” commissioned study
conducted by comScore, Inc. in 10 countries on behalf of LinkedIn, Q3 2013 | 4
Nurturing the IT Committee Lead (LinkedIn PPT) | 5
IDG Enterprise’s 2014 Customer Engagement survey, “IT
Decision-Makers’ Top Content Needs,” January 5, 2015, by MarketingCharts | 6
Eccolo Media, October 2014 study
To find out how you can successfully target today’s tech decision-makers
with the right content at the right time to ease the purchasing journey,
accelerate the sales cycle and arrive at your destination sooner,
visit https://lnkd.in/TechBuyer
7
11.5
2x
TEC-BYR
Work
outsideIT
Workinside
IT
MONTHS +
CONTENT DRIVES
THE DECISION-MAKING
OF TODAY’S B2B TECH BUYERS
Marketing to today’s tech decision-maker can be
a long and winding road — on average, over five
months for an enterprise technology purchase.1
Traditional lead generation is in the rearview
mirror. Here’s what tech marketers need to
know to attract the new B2B decision-makers.
5
Up to 17 people
now influence major enterprise
technology purchases, compared
to just 10 in 2011.2
THEY PREFER
FAMILIAR ROUTES
45%
of technology
decision-makers work
outside IT in finance, sales,
facilities and marketing.3
EVEN MORE
DECISION-MAKERS ARE
IN THE DRIVER’S SEAT
Buyers typically
narrow their short
list to 3 vendors.3
Only 1 in 6
purchase from
a new vendor.3
92%
purchase from
vendors on
the short list.3
BUT THEY BURN
THROUGH INFORMATION
LIKE CHEAP GAS
EVEN AFTER
THEY’VE MADE
THEIR PURCHASES,
CONTENT IS KEY
80%
of tech buyers say it’s
important to receive
ongoing content.6
TEC-BYR
Download an average
of 7 informational assets
during the purchase process.3
85%
of tech buyers
find their technology
news and information
online.4
Are 11.5 times more
engaged with thought
leadership content.3
Are twice as likely
to engage with
product/industry news.3
SENIOR
DECISION-MAKERS:
ARE MORE LIKELY
TO CONSIDER A
TECH VENDOR WHO
EDUCATES THEM
THROUGHOUTTHE
PURCHASE PROCESS.4
69%
POINTTO
“STRAIGHTFORWARD,
UNBIASED COVERAGE”
AS A TOP
CHARACTERISTIC.5
63%
AWARENESS > SCOPE > PLAN > SELECT > IMPLEMENT
Tech industry news / strategy info
Best practices, how-to’s, checklists
Product / solution demo, software trial
Diagnostic / assessment tools
New Vendor
Tech buyers seek
specific types of
content throughout the
decision-making process:2
THEY WANT
ACCURATE,
UNBIASED,
EDUCATIONAL
ONLINE CONTENT
See ya soon!

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The B2B Tech Buyer’s Purchase Journey: How to Stay on Course with Content that Sells

  • 1. 1 IDC 2012 Buyer Experience Study | 2 IDG’s “Enterprise Role and Influence of the Technology Decision-Maker” study, 2014 | 3 “The Social Bridge to the IT Committee,” commissioned study conducted by comScore, Inc. in 10 countries on behalf of LinkedIn, Q3 2013 | 4 Nurturing the IT Committee Lead (LinkedIn PPT) | 5 IDG Enterprise’s 2014 Customer Engagement survey, “IT Decision-Makers’ Top Content Needs,” January 5, 2015, by MarketingCharts | 6 Eccolo Media, October 2014 study To find out how you can successfully target today’s tech decision-makers with the right content at the right time to ease the purchasing journey, accelerate the sales cycle and arrive at your destination sooner, visit https://lnkd.in/TechBuyer 7 11.5 2x TEC-BYR Work outsideIT Workinside IT MONTHS + CONTENT DRIVES THE DECISION-MAKING OF TODAY’S B2B TECH BUYERS Marketing to today’s tech decision-maker can be a long and winding road — on average, over five months for an enterprise technology purchase.1 Traditional lead generation is in the rearview mirror. Here’s what tech marketers need to know to attract the new B2B decision-makers. 5 Up to 17 people now influence major enterprise technology purchases, compared to just 10 in 2011.2 THEY PREFER FAMILIAR ROUTES 45% of technology decision-makers work outside IT in finance, sales, facilities and marketing.3 EVEN MORE DECISION-MAKERS ARE IN THE DRIVER’S SEAT Buyers typically narrow their short list to 3 vendors.3 Only 1 in 6 purchase from a new vendor.3 92% purchase from vendors on the short list.3 BUT THEY BURN THROUGH INFORMATION LIKE CHEAP GAS EVEN AFTER THEY’VE MADE THEIR PURCHASES, CONTENT IS KEY 80% of tech buyers say it’s important to receive ongoing content.6 TEC-BYR Download an average of 7 informational assets during the purchase process.3 85% of tech buyers find their technology news and information online.4 Are 11.5 times more engaged with thought leadership content.3 Are twice as likely to engage with product/industry news.3 SENIOR DECISION-MAKERS: ARE MORE LIKELY TO CONSIDER A TECH VENDOR WHO EDUCATES THEM THROUGHOUTTHE PURCHASE PROCESS.4 69% POINTTO “STRAIGHTFORWARD, UNBIASED COVERAGE” AS A TOP CHARACTERISTIC.5 63% AWARENESS > SCOPE > PLAN > SELECT > IMPLEMENT Tech industry news / strategy info Best practices, how-to’s, checklists Product / solution demo, software trial Diagnostic / assessment tools New Vendor Tech buyers seek specific types of content throughout the decision-making process:2 THEY WANT ACCURATE, UNBIASED, EDUCATIONAL ONLINE CONTENT See ya soon!