Webinar: 4 Emerging LMS Fundamentals You Need to Know

ACCELERATE LEARNING PERFORMANCE
4 Emerging LMS Fundamentals You
Need to Know
Erin Melvin, Lambda Solutions
Learning & Development Manager

1. Uncover hidden gems in your LMS data goldmine
2. Capture and hold the attention of today’s
overstimulated users
3. Stay ahead of the curve with competency training
4. Better, Faster, Smarter: Elevate Your Admin
Processes
The 4 LMS Fundamentals to help you:

4 LMS
Fundamentals
Data-driven
DADA
Frameworks applied to 4 fundamentals

Challenges behind being Data-Driven
● Don’t know where to start
● Don’t have the skills
● Don’t have the time
● Business as usual
● Training department are cost centers
● Need to prove ROI

● Data-savvy employees
● Clear measures of success
● Using data to analyse level of success
● Informed decisions
● Set appropriate action items
Benefits of Data-Driven Mindsets

● Data is no longer IT’s job
● Apps put data into every worker’s hands
● More and more companies are cultivating
data-savvy workforce
“Generating value from Big Data is a matter of
connecting data to insights to action in a fast,
repeatable way.”
Being Data-Driven Today

DADA:
Data > Analysis > Decision >
Action
“The people who can get through
the ‘DADA’ loop the smartest and
the fastest win the game.”
DADA Loop: How to Think Like a Spy

● Understand your environment
● Know your users
● Know what you want to know
DADA Loop: Data

● Analyze the data
● Experiment with slicing and dicing the
data
● Look for patterns and outliers
DADA: Analysis

● Analyze the data
● Experiment with slicing and dicing the
data
● Look for patterns and outliers
Age?
Gender?
Location?
Job Title?
Start date?
DADA: Analysis

For example:
Baby Boomers are first
to start self-directed
online learning
initiatives.
DADA: Analysis

Millennials are first to finish.
DADA: Analysis

DADA: Analysis
Baby Boomers:
Are Baby Boomers getting
lost in navigation?

DADA: Analysis
Millennials:
Do Millennials need to be
more challenged?

DADA: Decision
Decision:
● Add a survey
● Navigation
● Engagement

● Implement survey for next quarter
● Use results to drive next decision
○ Create navigation video
○ Add more gamified learning
DADA: Action

● Make organisational decisions DADA-driven
decisions
Data > Analysis > Decision > Action
Applying DADA to your work
Gut feelings
● Department value
● Data driven decisions
● Increase management
buy-in

● Rate your current understanding of Learning
Analytics (1 - not much, 5 - solid understanding)
● What do you want to know more about in Learning
Analytics?
○ How to prep my data
○ How to pull the data
○ How to make sense of the data
○ How to present the data
○ I don’t know where to start
Poll Question

#
#1 Uncover Hidden Gems
in your LMS Data
Goldmine

● What data do we put into the system?
○ Learner Name
○ Email address
○ Location
○ Course name
○ Grades
Finding Your Data Gems

● What data do we want to pull out?
○ What are you measuring?
■ Enrolment
■ Course completion
■ Grades
Recognizing Data Gems

● What data relationships do we want to create? What
correlations are you curious about?
○ Enrolment over time
○ Login rates by day
○ Completion rates by location
○ Success rates by age
Applying data-driven mindsets

#
Capitalize On Those
Hidden Gems in Your LMS
Data Gold Mine

Capitalize on your Hidden Gems
Results become
patterns that
inform business
decisions and
steps toward
success
Starting points can
give you numbers
but you need
context
Slice and dice!
Combine various
building blocks and
attach context for
deeper insights

● What are the patterns of student enrolment over
time?
○ High in July and August, low in December and
January.
○ Action: Work with marketing to set up a
campaign for increasing winter enrolments.
Gems within your data gold mine

● Are learners logging in at certain times of the
day/days of the week?
○ Yes, reports show high log in rates on Monday,
Tuesday and Wednesday mornings between
9-11am
○ Action: Schedule extra Support staff for those
times

● Are there correlations between grades and time
spent learning?
○ Yes. Students who spend the expected amount
of time in the course tend to get higher grades.
○ Action: Set expected time frames for students in
courses and install the time-spent learning block
so students can monitor their own learning.

● Data-driven decisions
● Improve revenue
● Higher learner engagement
● Better user experience
● Improved organisational processes
Foundation #1: Data Goldmine

Masterclass -
Embed and Breakfast: Displaying Data for the People
February 22, 2018
10 am PST
https://go.lambdasolutions.net/embed-display-data-zo
ola-lambda-lms
Taking a Deeper Dive

#
#2 Capture and Hold the
Attention of Today’s
Overstimulated Users

● Do you have challenges in capturing and holding
users’ attention?
○ Yes
○ No
○ I don’t know
● Have you started implementing strategies to
increase user engagement?
○ Yes
○ No
○ I don’t know
Poll Question

Intrinsic motivation
● Autonomy: Desire to be self-directed
● Mastery: Getting better
● Purpose: “Challenge plus mastery = Purpose”
Philosophies behind capturing &
holding learners’ attention

● Build DADA as a Habit for LMS users
○ DADA: turning data into information into action
○ I know what I have to do, I know how to do it, I
know what success looks like
Applying philosophies to increase
user engagement

● Post expected time spent in
course
● Post time expected in activities
● Learners gauge their own
progress
Time Spent Learning Block

Masterclass -
Block ‘n Roll: Plugins to Increase Productivity
January 25, 2018
10 am PST
Ben Young, Director of Learning Solutions
https://go.lambdasolutions.net/plugins-increase-productivity

Masterclass -
How to be a Data Viz Whiz: The Principles of
Dashboard Design
April 26, 2018
10 am PST
https://go.lambdasolutions.net/data-visualization-dash
board-design

#
#3 Stay ahead of the curve
with competency training

● Are you planning or are setting up competency or
compliance training programs?
○ Yes
○ No
○ I don’t know
● On a scale of 1 - 5, how well do you understand the
concepts of competency or compliance and how to
implement it? (1 - not well at all, 5 - very well)
Poll Question

● Competency or Compliance?
● Reporting
Competency Vs. Compliance
Competency
Compliance

Competency-based Training focuses on learning
concrete skills and allows learners to demonstrate their
ability to do something
● Aligned to the roles and responsibilities specific to
an individual’s job
Competence-based Training

Compliance Training is the process of educating
employees on laws, regulations and company policies
that apply to their day-to-day job responsibilities
● Avoid violations by employees that could lead to
legal liability for the organization
Compliance Training

● Skills Analysis
○ Reporting
● Personalised Learning Paths
○ Help learner get from Point A to Point B
● System to track progress
○ Reviews and Promotions
Benefits of Competency Training

● Meeting Standards
● Stay within Regulations
● Recognition
● Safe
● Legal
Benefits of Compliance Training

● Pull the data you need for different stakeholders
● Schedule reports to be sent directly to stakeholders
● Reporting over time for auditing purposes
● Gap analysis to individualised learning pathways
Keeping Ahead with Competence

Webinar:
How to Make Compliance Programs Simple Yet
Effective
February 28, 2018
9 am PST
Bernadette Allen, President at The Competency
Group
https://go.lambdasolutions.net/compliance-competenc
y-program-effective-lambda

#
#4 Better, Faster, Smarter:
Elevate Your Admin
Processes

What are some common challenges you run into when
using your LMS?
A) Data Entry
B) Pulling Data from my LMS
C) Skills set required to use my LMS
D) Creating reports with my LMS
E) Time it takes to learn my LMS
Poll Questions

LMS Tasks
● Define user roles
● Manage users
● Create courses
● Build learning pathways
● Ensure system is working effectively and efficiently
Challenges:
● Data entry
● Tedious tasks
● Human-errors
Better, Faster, Smarter

● Save time on tedious tasks!
○ Set up Integrations
■ Improve processes
■ Conduct bulk actions
○ Start Troubleshooting
■ Be empowered
Better, Faster, Smarter

● Connecting to key business information systems
○ HRIS
○ SIS
○ CRM
● Single Sign On
○ Direct link from main portal to LMS
Integration

● Maximise your return on investment
● Minimise your data entry tasks
● Saves time
● Improve security
● Improve user experience
Benefits of Integration

● Empower yourself and your team to solve your own
problems
● Asking the right questions
● Save time
● If you still need help, your work saves Support time
in troubleshooting
Troubleshooting: Save Time, Be
Empowered

● Asking the right questions
● Gathering information
● Replicating the issue
● Isolating the problem
● Finding a solution
Troubleshooting

Masterclass -
A Day at the Troubleshooting Range: Persistence in
Finding Assistance
March 22nd
10 am PST
https://go.lambdasolutions.net/troubleshooting-lms-zo
ola-lambda

Erin Melvin, Lambda Solutions
Learning & Development Manager
erin.melvin@lambdasolutions.net

Your TOLL FREE +1.877.700.1118
EMAIL INFO@LAMBDASOLUTIONS.NET
WWW.LAMBDASOLUTIONS.NET

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