A short workshop to introduce the Hyper Island feedback methodology and get people acquainted with this tool if they have not tried it before

1. *
*Tools icon designed by Lauren Gray from the Noun Project
feedback
WORKSHOP
FEBRUARY 2014

2. WHAT ARE WE DOING?
today
THEORY A SMALL
EXERCISE
REFLECTION
(sounds boring
but it is not!)
FEEDBACK
IN
PRACTICE
QUESTIONS?
1 2 3 4 5
AND HAVE SOME FUN :)
first part second part

3. WHAT IS FEEDBACK?
“RETURN PART OF THE OUTPUT OF A DEVICE
TO THE INPUT”
(mathematics & machinery)
1920s
A B
theory

4. WHY IS IT IMPORTANT
for a team
JOHARI WINDOW
KNOWN
OTHERS
to
KNOWN
OTHERS
to
NOT
KNOWN SELFto KNOWN SELFtoNOT
ARENA
UNKNOWNFACADE
BLIND
SPOT

5. SO IN THE END
it helps
BETTER SELF AWARENESS
HELP YOURSELF & OTHERS DO A BETTER JOB
sounds familiar?
+

6. GIVING FEEDBACK
step by step
OBSERVATION OF A PRACTICAL FACT: IT IS NOT
ABOUT THE PERSON BUT ABOUT THE TASK
1
2
3
4
FEELING: SPEAK FROM THE “I”
NEEDS
REQUEST
when you interrupted…
… I felt like you did not consider me as part of the team…
… I need you to let me finish when I speak…
… and I would like you to try and be more self aware

7. FEEDBACK FORMATS
many options
1
2
WHAT I MOST APPRECIATE ABOUT
YOU…
I LIKE… I WISH
3 START-STOP-CONTINUE
4 AVOID-TRY-DO MORE
5 “BEHIND THE BACK”
5 LOVE BOMB

8. THE RULES OF FEEDBACK
when you receive it
DEFEND
LISTEN TO
UNDERSTAND
DISCARD
EXPLAIN
DECIDE
change
stay as I am
reinforce my
behaviour
IN THE HYPER ISLAND WAY: THE RECEIVER CAN ONLY LISTEN
OR ASK FOR CLARIFICATION

9. ready?
TIME TO PRACTICE
THE MARSHMALLOW
CHALLENGE

10. THE MARSHMALLOW CHALLENGE
rules
YOU HAVE 10 MINUTES1
2
3
4
FORM TEAMS OF 3/4 PEOPLE AND…
BUILD THE HIGHEST FREE-STANDING
STRUCTURE WITH THESE TOOLS
DON’T EAT THE MARSHMALLOW!
IT HAS TO STAND ON THE TOP OF YOUR
CONSTRUCTION
ready?!

11. countdown
MARSHMALLOW CHALLENGE

12. MARSHMALLOW CHALLENGE
find out more
HTTP://
MARSHMALLOWCHALLENGE
.COM/

13. feedback
WORKSHOP
second part
*Tools icon designed by Lauren Gray from the Noun Project

14. REFLECTION
what is it?
Think about the exercise, your behaviour and your team members
Learn from it
Apply the learnings to future situations
LOOK BACK IN ORDER TO LOOK FORWARD:

15. questions
REFLECTION
WHAT COULD WE HAVE DONE DIFFERENTLY?
WHAT WAS MY CONTRIBUTION?
WHAT DIDN’T I DO THAT I COULD HAVE DONE?
HOW CAN I CHALLENGE MYSELF IN THE NEXT PROJECT?
10 MINUTES
WHAT DID WE DO WELL?
look back at the exercise and think about:
group
individual

16. FEEDBACK FORMAT
for today
CONTINUE1
2 START
e.g. continue questioning the group ideas and
bring them to the next level
e.g. start having more fun and relax
OBSERVATION - FEELING - NEED - REQUEST
5/8 MINUTES
WRITE ONE POST-IT TO EACH MEMBER OF YOUR GROUP WITH
FEEDBACK FOR HIM/HER IN THIS FORMAT:
remember
GATHER THE TEAM IN A CIRCLE AND GIVE FEEDBACK TO EACH
MEMBER READING YOUR POST-IT OUT LOUD

17. feedback
WORKSHOP
the end
THANK YOU
questions?
*Tools icon designed by Lauren Gray from the Noun Project