1. WAREHOUSE
GOVERNMENT
Post Office
KIOSK
AT&T CLOUD SERVICES AND AT&T
ENTERPRISE RECOVERY SERVICES
CONTACT CENTER
CARRIERS HQ
AT&T increases business
velocity with the freight
transportation ecosystem.
DRIVER
LOCATIONS
ONTIM
E
PERFORMANCE
ROUTE
LOGISTICS
OPERATIONS
BIG DATA ANALYTICS
MAINTENANCE
FACILITY
FLEET
OPERATIONS
DISTRIBUTION
CENTER
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BIG DATA ANALYTICS
DRIVER
LOCATIONS
ONTIME
PERFORMANCE
ROUTE
Attention Forklift
Crew: I need 3 in
the Distribution
Center for Cross
Dock operations.
DELIVERY
SCHEDULED
CUSTOMER
NOTIFIED
SEARCH
INVENTORY
PRODUCT
IN STOCK
DRIV
ER
LOCATIO
NS
ONTIM
E
PERFORMANCE
ROUTE
LOGISTICS
OPERATIONS
615
614
613
MULTI-RESOURCE
& CREW MODE
TASK NO. STATUS SLA
COMPLETED
COMPLETED
COMPLETED
RUSH
STANDARD
RUSH
SAFETY
PERFORMANCE
DASHBOARD
MAINTENANCE
INSPECTIONS
REGULATORY
COMPLIANCE
REPORT
SEND
LOCATION
TEMPERATURE
Truck: 2798
Status: Departing DC
Action: DISTRACTED DRIVER
APPLICATION ACTIVATED
Ok, on my way.
Mobile Regulatory Compliance
Automate compliance processes to eliminate
paperwork through fully integrating wireless
capturing and reporting of data to back-end systems.
Enhanced Push to Talk
Instantly communicate with employees in the field.
Enhanced features for integration with back-end
office systems and applications.
Fleet Management
Enhance utilization and enable dynamic routing
by providing dispatchers with real-time location
and shipment status.
Business Intelligence and Data
Analytics
Extend business intelligence to the mobile device
to provide real-time KPIs.
Safety Compliance Monitoring
and Tracking
Train, reinforce and reward safe work habits
by delivering timely, targeted reports directly
to drivers, operators or crews.
Freight Monitoring, Control and
Location Tracking
Remote management of M2M connected devices
for virtual machine control. Includes
environmental monitoring of cargo, security and
breach alerts and global tracking/geofencing.
Mobile Workforce Productivity
and Management
Enable timesheet data collection, work-order
management, payroll integration and location
tracking in the field.
Mobile CRM, ERP and SCM
Give field employees the information they need
by integrating mobile applications with back-end
CRM, ERP and SCM systems.
Mobilize and Automate Operations Globally
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DATA
Thank you for the
picture. I will order
the new parts now.
CURRENT ENERGY
CONSUMPTION
Trace Details:
Railcar: 1532
Last Event: Departed - Nwk, NJ
Current Location: Phila, PA
ETA: xx/dd/yyyy 17:00
Preventive and Predictive
Maintenance
Automate maintenance processes with M2M
connected devices, fully integrating data capture
with maintenance scheduling and technician
dispatch.
Emergency Response, Disaster
Recovery and Continuity of
Operations
Mobile access to emergency and recovery plans,
enterprise resources and applications in times
of natural and man-made disasters.
In-Building Service Solutions
Provide a comprehensive WLAN solution for
in-building applications with monitoring, repair,
maintenance and call center support.
Vehicle and Asset Monitoring and
Tracking
Improve operations and optimize asset utilization
through remote monitoring and management
of M2M connected devices.
Mobile Building and Facilities
Management
Remote management of M2M connected devices
for energy monitoring and control.
Manage and Maintain Assets and Infrastructure Globally
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Shipment 01020305
InTransit: Route 81 S.
Harrisburg, PA
ETA: xx/dd/yyyy
Your delivery is
scheduled for
tomorrow at
1:00pm.
To change/cancel,
click to call.
KIOSK
Routing...I’d like to speak
with someone
in support.
!!ALERT!!
Container 1100: COMPROMISED
Location:Terminal B, DFWAirport
Contents: Lou Paul Handbags
Action: Security Alert Sent
Container ID: REF12090834
CargoTemp: 42˚C
Status:TEMP OUTOF RANGE
CREDIT CARD
PAYMENT
CONFIRMED
$
Drive Enhanced Customer Service and Agility
Point of Sale and Proof of Delivery
Process credit card transactions, record signatures and send
bills from a mobile solution integrated with a CRM system.
Global Smart Messaging
Proactively message customers on shipments, location and
ETA. Customers can confirm or reschedule deliveries via
a global messaging solution.
Real Time Customer Shipment and
Freight Visibility
Minimize freight loss and claims with near real-time visibility
to location and status information via a mobile app.
Remote Temperature and Environment
Control
Automate quality control alerts through remote sensor
monitoring, alerting and control of connected devices.
High Value Cargo Visibility and Quality
Assurance
Enhance visibility with mobile access to near real-time data
captured and integrated with SCM systems.
Contact Center Solutions
Automate and streamline multi-channel customer contacts
by integrating traditional call center environments with
mobile and web-based customer applications.
Self-Service Kisoks
Provide self-service kiosks that integrate mobile sensors
and wirelessly alert dispatch of shipment and location.
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2. The Freight
Transportation Ecosystem
at your fingertips
The demands to enhance customer experience, grow
revenues and manage costs have never been greater. AT&T
delivers a comprehensive suite of business solutions
designed to meet the needs of Transportation and Logistics
organizations today.
Turn the page to learn how we can enable your entire
ecosystem with real-time information to transform your
business operations.
AB-2761
AT&T Service: Coverage not available in all areas. Compatible device and wireless service plan
required. Additional software, associated services or features, hardware and/or network
connections may be required. Subject to the applicable AT&T agreement, rate plan brochure(s),
coverage map(s) and, where applicable, third party end user license agreements. Additional
terms and restrictions apply.
Schedule an innovation strategy workshop with your AT&T account team today. AT&T innovation workshops are designed to help
transportation and logistics companies enhance customer experience, define more efficient processes and reduce costs by examining
technology solutions in a collaborative environment. From exploring use cases to designing a global network topology, your AT&T
account team will work with you to uncover solutions specific to the needs of your organization.
Want to Learn More?
© 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all
other AT&T marks contained herein are trademarks of AT&T Intellectual Property
and/or AT&T affiliated companies. AT&T products and services are provided or
offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by
AT&T Inc.
Let’s look at our
strategic priorities
What are our
ideas for growth? Innovation and Strategy
Workshop
Mobile Device Solutions
Deployment Services provide rapid implementation of
mobile solutions that meet client business objectives
and provide enhanced customer value. We specialize
in creating, deploying and supporting enterprise
mobility solutions for ruggedized devices, tablets
or smartphones. Includes Device Staging, Kitting,
Deployment, Device Support, Advanced Exchange
and Extended Warranty, Device Recycling and Refresh
as well as a Demo Program.
Network Sourcing
AT&T Network Sourcing helps businesses transform
network performance through improved intelligence
and network optimization using the latest technologies,
innovations and designs. We can help you develop a
multi-year roadmap and evolution plan that will allow
your business to operate more smoothly and efficiently.
Ongoing consulting, professional services and lifecycle
management of your entire computer and network
infrastructure by AT&T.
Cloud Computing Services
Offers organizations the opportunity to reduce
overhead and computing expenses by utilizing the
computing capacity offered through AT&T data centers
on an “as needed” basis. Many firms experience peak
seasons during the year, many of which are quite
predictable. Rather than retain data centers and the
associated personnel to address peaks and valleys of
production/operations, AT&T can offer use of a highly
secure cloud environment whenever it is needed.
IP Contact Center & Voice Transformation
Solutions
Through voice transformation, the convergence of
voice and data communications increases
connectivity options—making voice and advanced
communications applications available virtually
anytime, anywhere. This creates a more flexible
working environment, allows for increased
collaboration and speeds deployment of new
applications and technology to benefit your business.
Global MPLS VPN
Enables virtually any-to-any connectivity and the
flexibility to support voice, video and data
applications on a single IP connection—with
easy-to-use tools that monitor network performance
and application status.
Remote Access Services
Extend your VPN to virtually anywhere and to nearly
any device to provide employees with simple, highly
secure remote access. Whether connecting to
customer information, sales-tracking software or
checking job schedules, both remote and mobile
employees need fast, flexible, highly secure access to
corporate applications and resources.
Mobile Application Solutions – Develop, Design, Deploy
and Manage
Our team has deep experience in developing and supporting
B2E, B2C, and B2B solutions on multiple Mobile Enterprise
Application Platforms (MEAP), Mobile Consumer Application
Platforms (MCAP), native platforms (including most popular
operating systems), and we understand the nuances
of solution design based on user profile.
Mobile Productivity Solutions for Employees
Mobile productivity solutions optimize the day-to-day tasks
of employees to help improve information timeliness, reduce
costs, and increase customer satisfaction.
Customer Mobility Applications
Deliver visibility, applications, and services to mobile devices,
virtually anywhere, at nearly any time for customers. Design,
build, deploy, and manage dynamic mobile applications for
sales, service and customer support. Mobilize workflows and
processes, often involving integration with existing CRM
applications, supply chain management systems
and back-end databases.
M2M Solutions
Machine-to-Machine (M2M) solutions wirelessly connect
diverse devices to a network, enabling two-way
communication. M2M network-ready devices connect and
share reliable real-time data. Capturing and acting upon
reliable real-time data transforms the information and
services you can provide. Use M2M to change processes
within your organization, or develop enhanced services.
A single platform delivering applications and services
to virtually any device, anytime, anywhere.
Remote Access Services –
Wi-Fi and Mobile
PSTN
AT&T Hosted
and Managed
Email and Messaging
ERP/CRM/SCM
Contact Center
Business Continuity
and Disaster Recovery
Synaptic Storage
Utility Computing
Internet
AT&T
Network
AT&T IP
Network
AT&T
Mobility
Network
Suppliers
Partners
Employees
Consumers
Managed Security
Features
AT&T MPLS
VPN
Mobile
Productivity Solutions
for Employees
Bar Code | Data Capture
RFID | Image Capture
Telemetry
Contact
Center
Transportation
Infrastructure
Cloud-Based
Solutions
Mobile
Device Management
Solutions
Contact Center and
VoIP Solutions
Fleet Management
Maintenance
Operations
Distribution
Center
Regulatory
Compliance
Operations
and Dispatch
M2M Asset
Tracking Applications
Mobile Application
Design and
Deployment
A
B
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D
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K
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M
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