The document discusses using Kanban to visualize and manage IT work. It introduces Kanban and why a visual system is important for focus, prioritization, and collaboration. It recommends starting with current processes and making incremental changes, such as analyzing workflow, introducing work-in-progress limits, and continually improving. The benefits of Kanban include improved collaboration, prioritization, communication, and ability to visualize work and flow.

1. Using Kanban to Visualize Your Work
What it means and why it’s important!

2. Mohammed Khalid
Training Manager, Solutions Engineer
www.linkedin.com/in/mokhalid
mohammed.khalid@leankit.com

3. Overview
• How IT teams manage work today
• Challenges and roadblocks
• Why visual?
• How to get started with Kanban
• Managing your flow

4. IT Operations Work

5. Ticketing Systems

6. Spreadsheets

7. Emails

8. Drive By

10. Get my teams to FOCUS?
How do I …....

11. Help them PRIORITIZE?
How do I …....

12. TOYOTA PRODUCTION SYSTEM

17. WHY VISUAL?
Lean
Maximize Customer Value
Minimize Waste

18. Our brain processes visual
information 60,000 times faster
than contextual information
WHY VISUAL?

19. WHY VISUAL?
Status

20. STATUS

21. STATUS

22. STATUS

25. WHY VISUAL?

26. WHY VISUAL?

27. WHY VISUAL?

28. WHY VISUAL?

29. WHY VISUAL?

30. WHY VISUAL?

31. WHY VISUAL?

32. WHY VISUAL?

33. Benefits - Collaboration

34. Benefits - Prioritize

35. Benefits - Communication

36. Benefits - Visualize Work

37. IT EXAMPLE

38. How do I …....
Get STARTED?

39. Core Principles
Start with what you do right now

41. Core Principles
Make incremental/evolutionary changes

45. Before After

46. Manage Flow:
• Analyze current flow of
work
• Introduce WIP
• Incremental changes
• Continuous Improvement

47. Manage Flow:
• Analyze current flow of
work
• Introduce WIP
• Incremental changes
• Continuous Improvement

50. Manage Flow:
• Analyze current flow of
work
• Introduce WIP
• Incremental changes
• Continuous Improvement

58. Manage Flow:
• Analyze current flow of
work
• Introduce WIP
• Incremental changes
• Continuous Improvement

61. Manage Flow:
• Analyze current flow of
work
• Introduce WIP
• Incremental changes
• Continuous Improvement

62. Feedback Loops:

63. Collaboration

64. Prioritize

65. Focus on Flow

66. Continuous Improvement

67. Visualize Your Work

68. Mohammed Khalid
Training Manager, Solutions Engineer
www.linkedin.com/in/mokhalid
mohammed.khalid@leankit.com
Kanban Roadmap
http://info.leankit.com/kanban-roadmap