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UNIT 1

UNDERSTANDING BRANDS
TOPICS

• What is a Brand?
• Brand Vs Products
• Types of Brands
• Functions of Branding
• Brand attributes
• Significance of Branding to consumers &
  firms
• Independent Study : Brand names
• Is a Symbol or a Mark that helps a
  customer in instant
  recall, differentiating it thereby from
  the competing products of a similar
  nature.
• Managers refer to a Brand as more
  than that – as something that has
  actually created a certain amount of
  awareness, reputation, prominence
  and so on in the marketplace…
• Is given a legal protection from being
  used by others coz it is capable of
  exclusive approbation
BRAND
• Derived from the Old Norse word “Brandr”
  which means to burn
• In ancient times, farmers used to put burn
  marks as identification on livestock to
  distinguish their possessions.
DEFINITION
• David Ogilvy defined a brand as “
  the Consumer’s idea of a product”
• Acc to American Marketing
  Association (AMA) : “A Brand is a
  name, term, sign, symbols, or
  design, or a combination of
  them, intended to identify the
  goods and services of one seller or
  group of sellers and to differentiate
  them from those of competition.”
SELECTING A BRAND

Following aspects to be taken into consideration :
• Brand name should reflect directly or indirectly
  some aspects of the products like benefits &
  functions. Eg : EZEE, GOOD KNIGHT, PUMA
• Should be distinctive
• Should be easy to pronounce & remember. Eg :
  AMUL, FEM, LUX, HUTCH
• Should be legally protected
FUNCTIONS OF BRANDING
1. Helps in product identification &
   gives ‘distinctiveness’ a product
2. Indirectly denotes the
   quality/standard of a product
3. Eliminates imitation products
4. Ensures legal right on a product
5. Differentiates the product &
   facilities advertisement to be more
   effective & successful
Contd…
6. Help or facilitates consumer’s shopping
7. Helps to create brand loyalty to particular
   products
8. Reduces the price comparison (2 similar
   items with 2 different brands may not be
   compared)
9. Repeated sales are facilitated within
   minimum effort through brands
10.A good brand signifies prestige.
ADVANTAGES OF BRANDING
TO BUYERS:
• Brand Name denotes uniform Quality
• Brand Name makes shopping easier
• Competition among brands leads to
  quality improvement
• Purchasing a socially visible brand gives
  immense psychological satisfaction
DISADVANTAGES OF BRANDING
TO BUYERS:
• Product price tends to go up
• Taking advantage of the popularity
  of the brand name
• Creates confusion
WHAT IS BRAND
     MANAGEMENT?
• Refers to the process of
  managing an organisation’s
  brands so as to increase their
  brand equity
BRAND Vs PRODUCTS
• PRODUCT:
- Is anything we can offer to a market for
  attention, acquisition, use or consumption
  that might satisfy a need/want
- May be a physical good (eg :
  cereal, automobile)
- A service (eg : Airline, bank, insurance
  company)
- A retail outlet (eg : departmental
  store, speciality store, supermarket)
- A person ( eg :
  figure, entertainer, professional athlete)
- An organisation (eg : nonprofit, trade
  organisation)
- A place (including a city, state, country)
- An idea (political or social cause)
Five levels of meaning for a product :
1.   Core benefit level – fundamental need/want that consumers
     satisfy by consuming
2.   Generic product level – product containing only those
     attributes/characteristics necessary for its functioning but with no
     distinguishing features
3.   Expected product level – set of attributes/characteristics that
     buyers normally expect & agree to when they purchase a product
4.   Augmented product level – includes additional product
     attributes, benefits or related services that distinguish the product
     from competitors (competition takes place)
5.   Potential product level – includes all the augmentations &
     transformations that a product might ultimately undergo in the
     future
• Harvard’s Ted Levitt :
“the new competition is not between what
companies produce in their factories but
between what they add to their factory output
in the form of
packaging, services, advertising, customer
advice, financing, delivery
arrangements, warehousing & other things that
people value”

A brand is therefore more than a product, it has
different dimensions – rationale & tangible
Top 20 Innovative Companies
   S.No   NAME OF THE COMPANY
    1.           Apple
    2.            3M
    3.         Microsoft
    4.            GE
    5.           Sony
    6.            Dell
    7.           IBM
    8.          Google
    9.           P&G
   10.           Nokia
Contd…
S.NO   NAME OF THE COMPANY
11.           Virgin
12.          Samsung
13.         Wal - mart
14.           Toyata
15.           eBay
16.           Intel
17.          Amazon
18.           Ideo
19.         Starbucks
20.           BMW
TYPES OF BRANDS
1.    Regional brands
2.    Brand hierarchy
3.    Attitude brands
4.    E-brands
5.    Global brands
6.    In-store brands
7.    Premium brands
8.    Sub-brands
9.    Cult brands
10.   Generic brands
11.   Ingredient brands
1. Regional Brands
• Is unique to a particular region (need for products
  catering to regional preferences)
• Region has a homogenous group of buyers (local
  advertising media can be used to build)
• Faces the competition from regional variant of a
  national brand
• Are under assault by the national & transnational
  companies
• National brands have regional pockets. Eg: Santoor is
  present across countries but it is strongest in the south
  & west (National brands with regional strengths)
2. Brand Hierarchy :
STRONGEST BRAND
S.NO PRODUCT         LEADING BRANDS   LEADING BRANDS
     CATEGORIES      IN 1923          OF TODAY
 1.   Batteries      Eveready         Duracell
 2.   Cameras        Kodak            Kodak
 3.
 4.
 5.
 6.
 7.
 8.
 9.
10.
FUNCTIONS OF BRANDING
• Helps in product identification & gives
  distinctiveness
• Products indirectly denote the quality or
  standard
• Eliminates imitation products
• Ensures legal right on the product
• Brand differentiates the product & facilitates
  advertisement to be more effective and
  successful.
• Facilitates consumers shopping
• Helps to create brand loyalty to particular
  products
• Reduces the price comparison
• Repeated sales are facilitated within minimum
  effort through brands
• A good brand signifies prestige
STRATEGIC BRAND MANAGEMENT
                  PROCESS implementation
• SBM – Involves the design &
  of marketing programs and activities to build
  measure brand equity
• SBMP – has 4 main steps:
1. Identifying & establishing Brand positioning
2. Planning & Implementing brand marketing
   programs
3. Measuring & interpreting brand performance
4. Growing & sustaining brand equity

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B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 

Brand unit 1

  • 2. TOPICS • What is a Brand? • Brand Vs Products • Types of Brands • Functions of Branding • Brand attributes • Significance of Branding to consumers & firms • Independent Study : Brand names
  • 3. • Is a Symbol or a Mark that helps a customer in instant recall, differentiating it thereby from the competing products of a similar nature. • Managers refer to a Brand as more than that – as something that has actually created a certain amount of awareness, reputation, prominence and so on in the marketplace… • Is given a legal protection from being used by others coz it is capable of exclusive approbation
  • 4. BRAND • Derived from the Old Norse word “Brandr” which means to burn • In ancient times, farmers used to put burn marks as identification on livestock to distinguish their possessions.
  • 5. DEFINITION • David Ogilvy defined a brand as “ the Consumer’s idea of a product” • Acc to American Marketing Association (AMA) : “A Brand is a name, term, sign, symbols, or design, or a combination of them, intended to identify the goods and services of one seller or group of sellers and to differentiate them from those of competition.”
  • 6. SELECTING A BRAND Following aspects to be taken into consideration : • Brand name should reflect directly or indirectly some aspects of the products like benefits & functions. Eg : EZEE, GOOD KNIGHT, PUMA • Should be distinctive • Should be easy to pronounce & remember. Eg : AMUL, FEM, LUX, HUTCH • Should be legally protected
  • 7. FUNCTIONS OF BRANDING 1. Helps in product identification & gives ‘distinctiveness’ a product 2. Indirectly denotes the quality/standard of a product 3. Eliminates imitation products 4. Ensures legal right on a product 5. Differentiates the product & facilities advertisement to be more effective & successful
  • 8. Contd… 6. Help or facilitates consumer’s shopping 7. Helps to create brand loyalty to particular products 8. Reduces the price comparison (2 similar items with 2 different brands may not be compared) 9. Repeated sales are facilitated within minimum effort through brands 10.A good brand signifies prestige.
  • 9. ADVANTAGES OF BRANDING TO BUYERS: • Brand Name denotes uniform Quality • Brand Name makes shopping easier • Competition among brands leads to quality improvement • Purchasing a socially visible brand gives immense psychological satisfaction
  • 10. DISADVANTAGES OF BRANDING TO BUYERS: • Product price tends to go up • Taking advantage of the popularity of the brand name • Creates confusion
  • 11. WHAT IS BRAND MANAGEMENT? • Refers to the process of managing an organisation’s brands so as to increase their brand equity
  • 12. BRAND Vs PRODUCTS • PRODUCT: - Is anything we can offer to a market for attention, acquisition, use or consumption that might satisfy a need/want - May be a physical good (eg : cereal, automobile) - A service (eg : Airline, bank, insurance company) - A retail outlet (eg : departmental store, speciality store, supermarket) - A person ( eg : figure, entertainer, professional athlete) - An organisation (eg : nonprofit, trade organisation) - A place (including a city, state, country) - An idea (political or social cause)
  • 13. Five levels of meaning for a product : 1. Core benefit level – fundamental need/want that consumers satisfy by consuming 2. Generic product level – product containing only those attributes/characteristics necessary for its functioning but with no distinguishing features 3. Expected product level – set of attributes/characteristics that buyers normally expect & agree to when they purchase a product 4. Augmented product level – includes additional product attributes, benefits or related services that distinguish the product from competitors (competition takes place) 5. Potential product level – includes all the augmentations & transformations that a product might ultimately undergo in the future
  • 14. • Harvard’s Ted Levitt : “the new competition is not between what companies produce in their factories but between what they add to their factory output in the form of packaging, services, advertising, customer advice, financing, delivery arrangements, warehousing & other things that people value” A brand is therefore more than a product, it has different dimensions – rationale & tangible
  • 15. Top 20 Innovative Companies S.No NAME OF THE COMPANY 1. Apple 2. 3M 3. Microsoft 4. GE 5. Sony 6. Dell 7. IBM 8. Google 9. P&G 10. Nokia
  • 16. Contd… S.NO NAME OF THE COMPANY 11. Virgin 12. Samsung 13. Wal - mart 14. Toyata 15. eBay 16. Intel 17. Amazon 18. Ideo 19. Starbucks 20. BMW
  • 17. TYPES OF BRANDS 1. Regional brands 2. Brand hierarchy 3. Attitude brands 4. E-brands 5. Global brands 6. In-store brands 7. Premium brands 8. Sub-brands 9. Cult brands 10. Generic brands 11. Ingredient brands
  • 18. 1. Regional Brands • Is unique to a particular region (need for products catering to regional preferences) • Region has a homogenous group of buyers (local advertising media can be used to build) • Faces the competition from regional variant of a national brand • Are under assault by the national & transnational companies • National brands have regional pockets. Eg: Santoor is present across countries but it is strongest in the south & west (National brands with regional strengths)
  • 20.
  • 21. STRONGEST BRAND S.NO PRODUCT LEADING BRANDS LEADING BRANDS CATEGORIES IN 1923 OF TODAY 1. Batteries Eveready Duracell 2. Cameras Kodak Kodak 3. 4. 5. 6. 7. 8. 9. 10.
  • 22. FUNCTIONS OF BRANDING • Helps in product identification & gives distinctiveness • Products indirectly denote the quality or standard • Eliminates imitation products • Ensures legal right on the product • Brand differentiates the product & facilitates advertisement to be more effective and successful.
  • 23. • Facilitates consumers shopping • Helps to create brand loyalty to particular products • Reduces the price comparison • Repeated sales are facilitated within minimum effort through brands • A good brand signifies prestige
  • 24. STRATEGIC BRAND MANAGEMENT PROCESS implementation • SBM – Involves the design & of marketing programs and activities to build measure brand equity • SBMP – has 4 main steps: 1. Identifying & establishing Brand positioning 2. Planning & Implementing brand marketing programs 3. Measuring & interpreting brand performance 4. Growing & sustaining brand equity