Product review Nexis by Free Pint

FreePint Report:
Product Review of Nexis

Product Review
of Nexis
In-depth, independent review of the product,
plus links to related resources
“Nexis is clearly a premium tool, providing users with an impressive breadth and
depth of content whether they are subscribing to just the news content or also taking
the company and industry content...”
November 2013

www.freepint.com

© Free Pint Limited 2013

Contents
Introduction, Value and FreePint’s View

4

Sources, Content & Coverage

7

Search & Output Options

9

UI, Help, Add-Ons, Pricing & Contact Details

18

About the Reviewer

22

^ Back to Contents | www.freepint.com

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Disclaimer
This reprint was created from
a report originally published in
November 2013 and was
accurate as of that date.
Reprinted with the permission
of Free Pint Ltd. All other
rights reserved.
For more information contact:
020 7400 2809
nexisinfo@lexisnexis.co.uk
www.nexis.co.uk

FreePint Report: Product Review of Nexis (ISBN 978-1-78123-121-0) is a
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-3-


Introduction, Value and FreePint’s View
Introducing Nexis
Most people within the information industry are familiar with LexisNexis, the
company behind Nexis®. Part of Reed Elsevier, LexisNexis is a global information
provider offering premium content, information analytics and workflow solutions for
professionals in the legal, risk management, corporate, government, law enforcement,
accounting and academic markets.
Nexis itself is a comprehensive global business information research tool, providing
access to thousands of sources all via one interface. Content includes a wide range of
information such as business and financial news; company, biographical and industry
intelligence; trade journal and market research materials; legal and regulatory records;
and social media content.
Anne Lonergan
View Author Biography

Until earlier this year the product was branded differently by region – Nexis UK, Nexis
NL etc. For European products all country references were removed in March 2013 and
it is now marketed as one unified tool in Europe. In the US it is still known as Nexis.com.
Nexis has more than 3,000 customers in over 60 countries. It is aimed at anyone with
an information need whether it’s a professional researcher who would use this tool
on a daily basis to conduct in-depth research, a journalist looking to get background
information for a story, a business development manager tracking industry trends, a
marketing professional monitoring particular brands or a recruiter trying to identify
key executives.

Value
Nexis is clearly a premium tool, providing users with an impressive breadth and depth
of content whether they are subscribing to just the news content or also taking the
company and industry content. Additionally, when you become a Nexis client you
become part of the larger LexisNexis organisation and have access to all the support
and help that they can provide. Global clients can be confident that they will get local
support in most regions.
The challenge facing LexisNexis is not just demonstrating the value of their content
but proving to clients that news aggregation is still the right choice. As many
publishers pull their titles from aggregators and smaller, more niche products enter the
market, it is no longer a given that organisations will subscribe to the more traditional
news aggregators.
Customers expect great content and advanced search capabilities. What LexisNexis,
and other players in the market, need to provide is advanced functionality that
capitalises on that content. With the improvements to news search and add-ons such
as Media Coverage Analyser (MCA) and Company Dossier, LexisNexis is starting to
adapt and move in the right direction.
Given the range of content providers that are accessible via Nexis, it is quite feasible to
suggest that clients could make savings by rationalising existing content subscriptions.
In terms of promoting usage, especially within larger client organisations, an added
advantage of Nexis is the broad application it has.
Although I was unable to obtain any detailed quantitative data measuring the value
Nexis offers, such as time saved per user, you can access a series of case studies on

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Nexis

Introduction, Value and FreePint’s View | November 2013

their website which provides more anecdotal evidence of the value derived by specific
clients. A few highlights are listed below:
ƒƒ Severn Trent uses Nexis to support its procurement activities. They chose Nexis
because it provided a comprehensive means to track their suppliers. According
to the company, Nexis has enabled them to foster stronger business relationships
with their suppliers and represents a core tool in their approach to risk
management.
ƒƒ The fundraising team at the National Trust uses Nexis for researching potential
donors. For them, up-to-date, accurate information is critical to ensure approaches
are made at the right time in a respectful and relevant manner.
ƒƒ Sagentia, a medical consultancy firm, adopted Nexis in order to improve research
efficiency, control costs and ensure users had easy access to quality content. By
switching to Nexis they saved 20% on information services.
ƒƒ Law firm Addleshaw Goddard says Nexis offers good value for money because it
is so efficient. Without it, the information services team believes it would have to
employ an additional member of staff.
The case studies illustrate the range of applications Nexis has and they all refer to the
various attributes of Nexis I have identified in my review: breadth of content; ease of
use; authoritative, licensed content; strong archive; alerting functionality; and training
and support.

FreePint’s View
Nexis is a well-established brand within the information industry and anyone
considering subscribing to news, company or industry content should take a look
at this product. LexisNexis is aware of the changes taking place in the aggregation
marketplace and I believe they are attempting to adapt and offer flexible solutions to
their clients. Personally I would like to see some of the add-ons like Media Analyser and
Company Dossier becoming a standard part of the product.
This review was conducted using Internet Explorer 10. The product has been tested to
work on all major browsers.

Nexis : FreePint’s View
ü

An impressive range of quality content – news, company,
industry, biographical, country

ü

ü
ü
ü

Global support network
Dedicated search interfaces for specialised content

ü Extensive online help and good customer service
ü/û Improved search results page which could still

Updated news search form making it appealing to both
novice and power users

ü/û

Relevant to a variety of roles within an organisation with
multiple applications

be easier to read

Add-ons such as Media Analyser and Company Dossier
provide additional functionality but I’d like to see them as
standard.

This chapter is also
published as an article
in your FreePint
Subscription:
Nexis: Introduction,
Value and FreePint’s View
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-5-


Need more than an introduction
and less than a full review?
Go online now to access the executive summary:
Product Review of Nexis: Executive Summary
http://web.freepint.com/go/sub/article/70714
Nexis is a comprehensive global business
information research tool, providing access to
thousands of sources all via one interface, reports
Anne Lonergan in her executive summary. Its key
strengths are breadth of content; ease of use;
authoritative, licensed content; strong archive;
advanced search and alerting functionality; and
training and support.
You will need to login to view this executive
summary. If you do not have a full user account
for your organisation’s FreePint Subscription,
contact support@freepint.com for help.

Find more articles on similar topics:
ƒƒ Information purchasing
ƒƒ Financial sources
ƒƒ News sources
ƒƒ People sources
ƒƒ Regional sources

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Nexis® in numbers:
ƒƒ 28,000 news and business sources
ƒƒ 8,000 business & trade publications
ƒƒ Over 1,000 UK and Irish titles
ƒƒ 12,500 international & emerging market titles
ƒƒ 800 global newswires and blogs
ƒƒ 40 year archive
ƒƒ More than 5 billion documents and records
ƒƒ Over 500 biographical sources and executive listings
ƒƒ Coverage of over 200 million companies worldwide
ƒƒ New titles constantly being added, 992 titles added in 2012 and 300 added in 2013
so far.
In terms of content, potential subscribers to Nexis have a multi-tiered subscription
model to choose from, summarised in Table 1.
Content

Example Sources

News +
Biographies

The Guardian, The Independent, Irish Times, Scotsman, Manchester
Evening News, Der Spiegel, El Pais, New York Times, South China Morning
Post, Associated Press, PR Newswire, Xinhua General News Service, The
Banker, Construction News, The Economist, The Grocer, The Lawyer,
Investment Week, Investors Chronicle, Legal Week, Debrett’s, Gale
Biographies, Politically Exposed Persons (PEPs)

Company

Creditreform Companies, Dun & Bradstreet, Hoover’s Company Profiles,
Mergent, Hoppenstedt, ICC Directory of UK Companies, ICC Financial
Analysis Reports

Industry &
Country

BBC Monitoring, Business Monitor International, Marketline reports, EIU,
Euromonitor International Sector Capsules, IHS Global Insight, Hoover’s
Industry Snapshots, Standard & Poor’s

Legal

Irish Cases, All England Law Reports, Scottish reported cases, Northern
Ireland cases.

The LexisNexis Searchable Directory of Online Sources is a useful website for
identifying particular sources and can be found at this website:
http://w3.nexis.com/sources/.

Audio Transcripts & Images
Some users will be interested to know that Nexis includes audio transcripts and
images. TVEyes provides speech to text transcripts on selected UK radio and television
channels with links to the original audio and video broadcasts. These broadcasts can
be accessed for 30 days from publication and cover BBC radio and TV, ITV 1 London
and Channel 4. Sources of images include Abaca Press and McClatchy-Tribune Photo
Service.


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Nexis

Sources, Content & Coverage | November 2013

Regional & Specialist Legal Content
As mentioned at the start of the review, the different international versions of the
product have been brought together under the Nexis brand. Whilst users are logging
into the same tool there may be some regional differences in content depending on
local licensing arrangements.
For the purposes of this review I have not looked at the Legal content within Nexis.
LexisNexis offers a range of specialised legal information products and anyone
needing legal content would be more likely to subscribe to one of those tools.
Later on in the review I will touch briefly on a couple of related products from
LexisNexis – Media Coverage Analyser (MCA) and Company Dossier.

in your FreePint
Subscription:
Nexis: Sources, Content
& Coverage


-8-


Search & Output Options
Once logged into Nexis® there are three tabs to choose from: Search, Sources and
My Research. Under Search users have another selection of tabs, or Search Forms,
to choose from. The Search Forms visible will depend on which content has been
subscribed to and how a user’s preferences have been set. For the purposes of this
review my focus was on News Search and Power Search but I also looked at the
following Search Forms:
ƒƒ News Search
ƒƒ Power Search
ƒƒ Company Profiles
ƒƒ Industry News
ƒƒ Industry Reports
ƒƒ Countries
ƒƒ Biographies.

News Search

Figure 1: The News Search screen
Figure 1 shows the News Search screen which has been designed so that users do not
need to understand Boolean searching in order to get targeted results. Users can add
up to four search terms and for each term it is possible to specify from a drop-down
menu where in the article the term should appear:
ƒƒ Anywhere: anywhere in the text (this is the default choice)
ƒƒ In the Headline: in the title of the news article


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Nexis

Search & Output Options | November 2013

ƒƒ At the Start: in the headline or lead paragraph
ƒƒ Company: in the company name field
ƒƒ In the Indexing: within the Index Terms of a document
ƒƒ Major Mentions: in the headline, lead paragraph or indexing
ƒƒ 3 or More Mentions: finds articles where the word or phrase appears at least three
times.
If entering more than one search term, an additional drop-down list connects the term
on the line above with the term below it. The connectors include:
ƒƒ And: both words/phrases must appear in the article
ƒƒ Or: at least one of the words/phrases entered must appear in the article
ƒƒ Same Sentence: both words/phrases must appear within the same sentence
ƒƒ Same Paragraph: both words/phrases must appear within the same paragraph
ƒƒ Within 5 Words: all words/phrases must appear within five words of each other.
An additional search box allows you to add terms to be excluded from the search. It
is also possible to select multiple topics for your search - entering your own text or
choosing from an automated list of related/suggested topics that displays once you
start typing. You can then select which sources you want to search. Nexis provides a
number of pre-defined source lists or users can also create custom lists (covered later
in this review).
It is also easy to exclude newswires and non-business news, such as obituaries,
community events, sports, weather, and similar articles. The Duplicate Options lets
you choose whether or not you want to use similarity analysis to process your search
results, selecting between None, Moderate or High. And finally it is possible to add a
date range to the search.
Clicking the Search button runs the search and brings you to the results page.
Alternatively you can choose to save the search for future use, by clicking on the
button at the bottom right of the screen.
What I really like about this search form is the ease with which even a novice searcher
can create quite a sophisticated search and yet it still has the flexibility to satisfy a
power user. There are also some very useful links to search FAQs, covered later in the
review.


- 10 -


Nexis


Power Search

Figure 2: The Power Search options
As the name suggests Power Search, shown in Figure 2, is for users with the time and
experience to construct detailed, complex searches. Within the main search box users
can select how they want to search:
ƒƒ Terms and Connectors: use Boolean search terms and key commands to find
search terms in specific parts of an article (e.g. headline) or within a certain number
of words of other search terms. A clearly visible link opens a page listing all the
commands available.
ƒƒ Natural Language: simply enter a question, a sentence, or a few descriptive terms.
If this option is selected users another search box opens in which users can enter
terms that must be found in retrieved documents.
For either option the search can be further refined by adding index terms for Company,
Industry, Subject or Geography. If an index term is added it is also possible to limit the
search by relevance. The search form also has de-duplication and date range options
as well as some useful links on the left side of the page (links to recent searches, alerts
etc.).
As with News search it is possible to edit the sources being searched. Whereas News
search only searches across news content, Power Search can search over any source,
for example industry and company content, if that content has been subscribed to.

Other Search Forms
Company Profiles: if a user subscribes to company content then Company Search
form allows you to search on reports for specific companies. Users can add in key
search terms as well as additional index terms under Industry, Subject or Geography.
The source file includes profiles of companies and company executives, annual

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Nexis


reports and other SEC filings, bankruptcy reports, merger and acquisition transactions,
earnings reports. Specific sources include:
ƒƒ D&B Market Identifiers
ƒƒ ICC Directory of UK Companies
ƒƒ Creditreform German Companies
ƒƒ Hoover’s Company Profiles
ƒƒ Worldscope.
Industry News: this form searches across the News content but is designed to target
articles about a specific industry. Users select an industry or subsector from a drop
down menu and add key search terms. Users then select from a range of industryfocused source lists.
Industry Reports: if a user subscribes to industry content then this form allows you
to search across a range of industry profiles and analytical reports. Specific sources
include:
ƒƒ Hoover’s Industry Reports
ƒƒ Business Monitor International
ƒƒ S&P Current Environment Reports
ƒƒ Euromonitor International Sector Capsules
ƒƒ IHS Global Insight.
Countries: if a user subscribes to country content then this form allows you to search
for news and research reports on a specific country. Specific sources include:
ƒƒ BBC Monitoring
ƒƒ D&B Country Riskline Reports
ƒƒ EIU Reports
ƒƒ IHS Global Insights.
Biographies: the biographical content is included as part of the News package. This
form is used to search for biographical information on directors, politicians, celebrities
and other leading figures in their field. The information may contain data such as
positions, date of birth, education, achievements and interests. Specific sources
include:
ƒƒ Gale Biographies
ƒƒ Who’s Who in European Business and Industry
ƒƒ S&P’s Corporate Register of Directors and Executives.

Customising Source Lists
Within both the News and Power search it is possible to edit the sources being
searched, choosing between pre-defined groups or creating custom-made lists. This
can be done from the search form or by selecting the Sources tab shown, in Figure
3. This page allows the user to browse and search through all the sources and create
new source lists. Sources can be browsed by Publication type, subject or industry
and filtered further by country, topic or language. You can also search for sources by
keyword, by source code or from an alphabetical list.


- 12 -


Nexis


Figure 3: Browsing and searching through sources
I expect this functionality would be used more by advanced users wanting to create
tailored source lists. I can see it would be extremely useful when used in conjunction
with the Power Search form as you can create source lists combining news, industry
and company content (assuming you subscribe to all levels of content).

Search Results

Figure 4: The classic results page, the view can easily be changed

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Nexis


Figure 4 shows the classic results page which is also the default results view. The new
search results layout is covered later in the review. The results are listed in reverse
chronological order. My chosen view was the expanded list which shows the title, date,
source and search terms in context. The view can easily be changed via a drop-down
menu, choosing between predefined options such as basic list or full text or users can
create a custom view. It is also possible to sort the results in chronological order or by
relevance.
There is an option to search again within your results which is very useful to further
refine your results. Breadcrumbs at the top of the screen allow you to easily keep
track of where you are within your search results. You can also easily switch the deduplication option. Search results can also be translated using Google Translate.
On the left hand of the screen are the Result Groups. This shows how results are
grouped by categories such as publication type, publication name, subject, industry,
company, geography or language. This is a very useful tool for quickly honing in on
specific results or for identifying trends in relation to your chosen topic, for instance is
your company being mentioned in connection with a specific topic more frequently
than any other or alongside a specific competitor. The Results Group information can
be sorted alphabetically or by the number of documents and can be exported the
groupings to Excel.

Output Options
As you would expect Nexis offers a range of output options with a range of format
choices within each:
Print: users can print all the results or specific articles choosing to print just a list, full
text or a custom view. It is possible to add a cover page, brief note, change the font
and have search terms in bold or underlined.
Email: similar options as for Print. In addition the email can be sent to up to three
recipients and can be optimised for mobile delivery. It can be sent as an attachment or
within the body of the email in HTML or text format.
Save: similar options as for Print and Email. The results can be saved as Word, HTML,
Text or PDF.
Share: this option allows the user to save the URL of the search and then email it or
add it to a report. The search is re-run when the pasted link is clicked. Identical search
results may therefore not be returned.
My Delivery Docs: this option allows the user to add articles to a folder for later review
and export. This is particularly useful if multiple searches will be run as the results can
be reviewed at one time. The user checks the articles of interest then selects the “Add
to” option. The added articles can be accessed by clicking on My Delivery Docs from
the upper right menu. Users can choose to print, email or save the results. Documents
in the My Delivery Docs folder, shown in Figure 5, expire after 24 hours.


- 14 -


Nexis


Figure 5: My Documents - these expire from the page after 24 hours

New Search Results Page
Nexis has recently introduced a new search results page, shown in Figure 6. Users can
easily switch between the classic and new view from the top of either page.

Figure 6: The new search results page


- 15 -


Nexis


In my opinion the new results page is a big improvement on the classic version.
The column format makes it much easier to scan through the results and tabs make
it simpler to navigate through the different publication types. It offers the same
functionality in terms of exporting the results but the option to add each article to My
Delivery Docs is much more prominent than in the Classic view. The new results page
also offers a Preview option for each article which is another nice addition.
My only criticism is that it each result takes up a lot of space, there does not seem to be
an option to see a simple list (headline only) view which would allow you to scan many
more results without having to constantly scroll down. You also have to scroll down to
the bottom of the groupings in order to find the de-duplication option. According to
the vendor there are no plans to replace the classic results page but I suspect this may
depend on user feedback.

Alerts
It is possible to save any search as an alert. This can be done from the search page itself
or from the results page.

Figure 7: The options to save search or save search as an alert
Each alert can be sent to up to three recipients and there are a wide range of options,
shown in Figure 7, in order to customise the Alert including:
ƒƒ Schedule: choose from hourly, daily (up to 3 times/day), weekly or monthly
ƒƒ Optimise for mobile delivery

- 16 -


Nexis


ƒƒ Receive alerts only when new results found
ƒƒ Format: headline only, full text etc.
ƒƒ Font
ƒƒ Search terms in bold or underlined.

My Research
The My Research tab provides users with access to:
ƒƒ Recent searches, listing all searches run over the past seven days, up to a limit of
100 searches. Users can run, edit, or delete any Recent Search
ƒƒ Recent documents, listing all documents viewed over the past 48 hours up to a
limit of 100 documents
ƒƒ All saved searches
ƒƒ All alerts.

in your FreePint
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Nexis: Search &
Output Options


- 17 -


UI, Help, Add-Ons, Pricing & Contact Details
User Interface
Overall I found the user interface to be very intuitive, it’s easy to read and navigate. The
News Search Form was a particular favourite of mine. The improvements Nexis® has
introduced have made it a very powerful form suitable for power searchers and endusers alike.
As I have already mentioned I found the classic results page quite hard to read. The
recently launched new results page is a step in the right direction.
Users have quite a range of choices when it comes to customising the interface. Under
Preferences, accessible from the top right of the screen and shown in Figure 8, users
can change many settings including:
ƒƒ Set their start page choosing from any of the available search forms or sources lists
ƒƒ Choose to be prompted for a project ID and set the language and time zone
ƒƒ Change user interface language selecting from English, French, German, Dutch,
Spanish, Portuguese and Russian
ƒƒ Default document display format in search results
ƒƒ Default date range for search forms.
Nexis can be optimised for BlackBerry and Android use and there is also a mobile app.

Figure 8: My Preferences
By clicking on the All Search Forms users can select up to 11 search forms which will be
visible under the Search tab.

- 18 -


Nexis

UI, Help, Add-Ons, Pricing & Contact Details | November 2013

Help & Customer Accounts
As you might expect from a large, well-established organisation such as LexisNexis, the
range of help and support on offer is very impressive. On the top right hand corner of
every screen the helpdesk phone number is listed. It’s surprising how many vendors
don’t make this information readily visible.
There is also a link to Live Chat, which I used several times very successfully. Being just
one click away from live help is great. With Live Chat you can also print or save the
conversation and even rate the representative.
On each search form and on the Sources tab there is a Help link which, when clicked,
opens a new window and provides an overview of that page and how best to use it. An
example is shown in Figure 9.

Figure 9: Help is available, showing pages and how best to use them
Most of the search forms have a list of links under the heading “How do I?”. These links
are tailored to the specific page on which they are located and include items such as:
ƒƒ Search for articles where the search term appears in the headline?
ƒƒ Search for two terms within the same sentence?
ƒƒ Search for articles about a particular industry?
ƒƒ Search for articles from a particular publication?
ƒƒ Use the Company Name Look-Up option?
ƒƒ Ensure that the search retrieves all articles containing the different spellings of a
person’s first name and/or surname?

- 19 -


Nexis


Each search form also has a “Show me how to” link which jumps to a series of product
tutorials. For users who have the time or inclination to engage in self-learning, these
tutorials, shown in Figure 10, include iKnowledge Modules that focus on very specific
tasks and last approximately 90 seconds each and also iLearning Modules that provide
an in-depth focus on important tasks and last approximately 10 minutes each.
An additional source of information is the icon next to any source list. This is a handy
tool for users who want to get more detail on a specific source such as coverage dates,
regional coverage, update schedule and frequency.

Figure 10: Product tutorials, ideal for self-learning
I’m not surprised by the range or depth of the user guides available but I am impressed
by how a user can get to relevant support within just one click. LexisNexis also offers
live training.

Additional Products
Although this review is limited to Nexis I did want to mention several other products
which users may also want to consider depending on what content they are
subscribing to.
Media Coverage Analyser: this is an add-on for any users subscribing to the news
content. It is a tool for monitoring media coverage based on type and frequency of
search terms. Search results are presented visually enabling users to quickly identify
trends and changes in media coverage. FreePint conducted a Mini Review of this
product in January 2013.

- 20 -


Nexis


This reprint was created from
a report originally published in
November 2013 and was
accurate as of that date.
Reprinted with the permission
of Free Pint Ltd. All other
rights reserved.
For more information contact:
020 7400 2809
nexisinfo@lexisnexis.co.uk
www.nexis.co.uk

Company Dossier: this is an add-on for users subscribing to company content and
brings together global company data, executive information and news information
from multiple providers to create easy-to-use reports.
Nexis Publisher: enables users to share information across an organisation, for
example via newsletters, RSS feeds or embedded in corporate intranets.

Pricing
LexisNexis offers offer both flat rate and pay-as-you-use subscriptions that are available
on an enterprise basis or for small groups of users. Users can purchase access to the
entire database of sources, or customise their requirements.
Users also have access to Power Invoice, a secure browser-based service containing
LexisNexis billing data and invoices. It allows users to find out who is using the service,
for what project and the value of their searching. The information provided covers
activities as recent as 24 to 48 hours. It maintains up to 24 months of invoices, and six
months of billing data, including the current month.

Contact Details
Claire Barker
Lexis House
30 Farringdon Street
London
EC4A 4HH
UK
Tel (UK): 020 7400 2809
Email: nexisinfo@lexisnexis.co.uk
Website: www.lexisnexis.co.uk

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About the Reviewer
Anne Lonergan has over 15 years’ experience in the information industry. Until recently Anne was living in New York
where she worked for Deloitte and managed a portfolio of global research products. Anne has a keen interest in
identifying ways to increase the return on investment in research products - through communications, training and
greater workflow integration.
Anne’s previous roles have included establishing an offshore research team as well as conducting in-depth research
for the energy and consumer business sectors.

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