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What	
  are	
  Sponsored	
  Stories?

    •    Sponsored	
  Stories	
  enable	
  businesses	
  and	
  organizations	
  to	
  increase	
  the	
  
         distribution	
  of	
  organic	
  stories	
  about	
  their	
  Page,	
  Place(s)	
  and	
  Applications	
  that	
  
         show	
  up	
  in	
  News	
  Feed.	
  Here’s	
  how	
  it	
  works:

                         i.     A	
  user	
  likes	
  your	
  Page,	
  uses	
  your	
  application	
  or	
  checks-­‐in	
  to	
  one	
  of	
  
                                your	
  store	
  locations
                        ii.     Normally,	
  a	
  story	
  about	
  this	
  activity	
  can	
  be	
  generated	
  on	
  their	
  
                                friends’	
  News	
  Feeds,	
  which	
  their	
  friends	
  may	
  or	
  may	
  not	
  see
                       iii.     If	
  you	
  have	
  included	
  Sponsored	
  Stories	
  in	
  your	
  Facebook	
  Ads	
  
                                campaign,	
  then	
  this	
  user’s	
  friends	
  can	
  also	
  see	
  the	
  story	
  appear	
  in	
  
                                the	
  right-­‐hand	
  column	
  on	
  Facebook	
  pages	
  where	
  Facebook	
  Ads	
  
                                appear.	
  Premium	
  locations	
  (Home	
  Page	
  &	
  Profile	
  with	
  100%	
  share	
  
                                of	
  voice)	
  for	
  Premium	
  Sponsored	
  Stories	
  and	
  Marketplace	
  
                                locations	
  (Profile,	
  Photos	
  and	
  other	
  pages	
  on	
  Facebook)	
  on	
  top	
  of	
  
                                the	
  area	
  in	
  the	
  right	
  hand	
  column	
  where	
  Marketplace	
  Ads	
  appear.



Are	
  Sponsored	
  Stories	
  ads?

    •    Sponsored	
  Stories	
  are	
  an	
  extension	
  of	
  News	
  Feed	
  and	
  complementary	
  to	
  ads,	
  
         but	
  they	
  aren't	
  ads.	
  We	
  see	
  them	
  as	
  part	
  of	
  our	
  broader	
  suite	
  of	
  marketing	
  
         products	
  -­‐	
  Facebook	
  Ads,	
  Pages,	
  Applications,	
  Deals
    •    We’ve	
  positioned	
  Sponsored	
  Stories	
  as	
  a	
  brand	
  new	
  type	
  of	
  product,	
  different	
  
         from	
  Facebook	
  Ads	
  units	
  for	
  a	
  few	
  reasons:

    1. It	
  is	
  truly	
  a	
  new	
  product	
  because	
  it’s	
  an	
  extension	
  of	
  News	
  Feed,	
  which	
  only	
  
       Facebook	
  has.
    2. Ads	
  have	
  creative,	
  supplied	
  by	
  the	
  advertiser.	
  Sponsored	
  Stories	
  do	
  not	
  have	
  
       creative.	
  Advertisers	
  don’t	
  control	
  the	
  content	
  that	
  show	
  up	
  in	
  Sponsored	
  
       Stories;	
  our	
  users	
  do.
    3. The	
  Social	
  Ads	
  opt-­‐out	
  does	
  not	
  apply	
  to	
  Sponsored	
  Stories.	
  This	
  product	
  is	
  an	
  
       extension	
  of	
  the	
  Facebook	
  News	
  Feed	
  and	
  no	
  one	
  can	
  opt-­‐out	
  of	
  News	
  Feed.



Will	
  these	
  units	
  completely	
  replace	
  traditional	
  News	
  Feed	
  stories?

    •    No,	
  the	
  traditional	
  News	
  Feed	
  stories	
  will	
  still	
  occur	
  and	
  be	
  unaffected.	
  
         Sponsored	
  Stories	
  is	
  purely	
  additive	
  and	
  boosts	
  the	
  distribution	
  of	
  the	
  stories.	
  
What	
  News	
  Feed	
  stories	
  will	
  get	
  boosted	
  into	
  Sponsored	
  Stories?

     •    User	
  stories	
  that	
  fall	
  within	
  the	
  selected	
  use	
  case	
  will	
  be	
  boosted.	
  Advertisers	
  
          can	
  currently	
  select	
  1	
  of	
  4	
  use	
  cases:	
  	
  Page	
  Like	
  stories,	
  Application	
  interaction	
  
          stories,	
  Place	
  check-­‐in	
  stories	
  and	
  Page	
  posts.	
  



Which	
  users	
  will	
  be	
  shown	
  Sponsored	
  Stories?

     •    The	
  same	
  friends	
  that	
  would	
  see	
  the	
  story	
  in	
  their	
  News	
  Feed	
  will	
  also	
  be	
  eligible	
  
          to	
  see	
  the	
  Sponsored	
  Story.	
  	
  Users	
  who	
  are	
  not	
  friends	
  of	
  the	
  user	
  who	
  took	
  the	
  
          action	
  will	
  not	
  be	
  eligible	
  to	
  see	
  the	
  story.	
  
     •    For	
  Page	
  posts,	
  only	
  fans	
  of	
  a	
  Page	
  can	
  see	
  the	
  Sponsored	
  Stories	
  



Doesn’t	
  this	
  mean	
  you’re	
  selling	
  people’s	
  actions	
  on	
  Facebook?

     •    Sponsored	
  Stories	
  reflect	
  the	
  way	
  that	
  people	
  use	
  Facebook	
  every	
  day—they	
  
          share	
  things	
  and	
  see	
  what	
  their	
  friends	
  are	
  doing.	
  Sponsored	
  Stories	
  are	
  just	
  a	
  
          new	
  way	
  for	
  us	
  to	
  surface	
  content	
  that	
  already	
  exists	
  on	
  the	
  site	
  and	
  show	
  it	
  to	
  
          your	
  friends.	
  	
  Sponsored	
  Stories	
  respect	
  people’s	
  existing	
  privacy	
  settings	
  so	
  they	
  
          remain	
  in	
  control	
  of	
  who	
  sees	
  content	
  they	
  share.	
  We	
  don’t	
  sell	
  anyone’s	
  
          personal	
  information	
  to	
  advertisers.	
  



Can	
  a	
  user	
  opt	
  out	
  of	
  having	
  their	
  name	
  included	
  in	
  Sponsored	
  Stories?

     •    Facebook	
  is	
  about	
  sharing.	
  Our	
  privacy	
  controls	
  give	
  you	
  the	
  power	
  to	
  decide	
  
          what	
  and	
  how	
  much	
  you	
  share.	
  	
  Sponsored	
  Stories	
  respect	
  existing	
  privacy	
  
          settings	
  for	
  content	
  you	
  post.	
  
     •    Sponsored	
  Stories	
  feature	
  news	
  about	
  the	
  actions	
  that	
  a	
  user’s	
  friends	
  have	
  
          taken	
  on	
  Facebook	
  respect	
  applicable	
  privacy	
  settings.	
  	
  
     •    Only	
  people	
  who	
  are	
  eligible	
  to	
  see	
  a	
  News	
  Feed	
  story	
  are	
  eligible	
  to	
  see	
  it	
  as	
  as	
  
          Sponsored	
  Story.	
  
     •    While	
  there	
  is	
  no	
  way	
  to	
  opt	
  out	
  of	
  seeing	
  all	
  or	
  being	
  featured	
  in	
  any	
  Sponsored	
  
          Stories,	
  people	
  can	
  remove	
  specific	
  stories	
  by	
  clicking	
  the	
  “X”	
  displayed	
  in	
  the	
  
          upper	
  right	
  side	
  of	
  a	
  story	
  and	
  choosing	
  the	
  appropriate	
  option	
  when	
  prompted.	
  	
  
This	
  sounds	
  similar	
  to	
  “Promoted	
  Tweets”	
  by	
  twitter.	
  How	
  is	
  Sponsored	
  Stories	
  
different?

     •     We	
  can’t	
  speak	
  to	
  other	
  company’s	
  products,	
  but	
  Sponsored	
  Stories	
  are	
  different	
  
           from	
  ads	
  and	
  enhance	
  distribution	
  of	
  News	
  Feed	
  stories	
  on	
  Facebook.	
  Ads	
  like	
  
           Promoted	
  Tweets	
  have	
  content	
  that	
  was	
  created	
  by	
  an	
  advertiser.	
  



How	
  soon	
  after	
  launch	
  will	
  we	
  be	
  able	
  to	
  go	
  live	
  with	
  Sponsored	
  Stories	
  publicly?

     •     Any	
  Premium/IO	
  advertiser	
  worldwide	
  can	
  start	
  including	
  Sponsored	
  Stories	
  in	
  
           their	
  Facebook	
  Premium	
  Ads	
  campaign	
  starting	
  January	
  26,	
  2011.	
  



How	
  much	
  do	
  these	
  Sponsored	
  Stories	
  cost?

     •     Sponsored	
  Stories	
  are	
  subject	
  to	
  the	
  same	
  pricing	
  as	
  Facebook	
  Ads.	
  



Could	
  a	
  user	
  technically	
  see	
  the	
  Page	
  post	
  in	
  their	
  News	
  Feed	
  and	
  the	
  Sponsored	
  Story	
  
showcasing	
  the	
  same	
  story	
  at	
  the	
  same	
  time?

     •     Technically,	
  yes,	
  but	
  it’s	
  unlikely.



Can	
  a	
  non-­‐fan	
  see	
  a	
  Sponsored	
  Story	
  Page	
  post?

     •     No,	
  only	
  fans	
  will	
  see



Can	
  an	
  advertiser	
  run	
  Sponsored	
  Stories	
  as	
  part	
  of	
  a	
  Reach	
  Block?

     •     No,	
  Sponsored	
  Stories	
  are	
  not	
  compatible	
  with	
  Reach	
  Blocks	
  at	
  this	
  time.	
  It	
  has	
  
           to	
  do	
  with	
  not	
  being	
  able	
  to	
  guarantee	
  reach	
  and	
  delivery	
  of	
  impressions	
  since	
  
           Sponsored	
  Stories	
  are	
  completely	
  dependent	
  on	
  the	
  number	
  of	
  organic	
  News	
  
           Feed	
  stories	
  that	
  are	
  generated	
  from	
  peoples’	
  actions.	
  
     •     Advertisers	
  can	
  run	
  Sponsored	
  Stories	
  in	
  a	
  Target	
  Block	
  (formerly	
  known	
  as	
  
           “Heavy	
  Up”)	
  or	
  sustained	
  media.	
  
     •     You	
  can	
  recommend	
  that	
  an	
  advertiser	
  run	
  a	
  Reach	
  Block,	
  then	
  run	
  sustained	
  
           media	
  using	
  Sponsored	
  Stories	
  the	
  week	
  following	
  the	
  Reach	
  Block.	
  Reach	
  your	
  
target	
  audience	
  with	
  a	
  message	
  (Facebook	
  Ads),	
  then	
  tell	
  all	
  their	
  friends	
  how	
  
           they	
  engaged	
  with	
  your	
  brand	
  (Sponsored	
  Stories).	
  

	
  


In	
  an	
  Advertiser’s	
  ad	
  report,	
  will	
  we	
  add	
  a	
  line	
  item	
  to	
  show	
  where	
  this	
  engagement	
  or	
  
acquisition	
  (of	
  a	
  new	
  fan)	
  came	
  from?

       •   No,	
  at	
  this	
  time	
  we	
  aren’t	
  breaking	
  out	
  engagement	
  or	
  fan	
  acquisition	
  separately	
  
           from	
  Facebook	
  Ads	
  within	
  the	
  same	
  campaign.



Will	
  I	
  be	
  able	
  to	
  see	
  Sponsored	
  Stories	
  in	
  my	
  metrics	
  and	
  reporting	
  separate	
  from	
  
Facebook	
  Ads?

       •   Yes,	
  Sponsored	
  Stories	
  will	
  be	
  visible	
  in	
  reporting	
  at	
  the	
  individual	
  level	
  with	
  the	
  
           same	
  reported	
  metrics	
  as	
  normal	
  ad	
  units,	
  i.e	
  Premium	
  Poll	
  Ad	
  is	
  one	
  line,	
  
           Sponsored	
  Stories	
  is	
  another	
  line.	
  



How	
  will	
  frequency	
  of	
  Sponsored	
  Stories	
  be	
  controlled?	
  

       •   Sponsored	
  Stories	
  within	
  a	
  Target	
  Block	
  or	
  sustained	
  media	
  campaign	
  are	
  subject	
  
           to	
  the	
  same	
  frequency	
  caps	
  of	
  Facebook	
  Ads.	
  For	
  example,	
  if	
  a	
  user	
  has	
  a	
  lot	
  of	
  
           stories	
  in	
  their	
  News	
  Feed	
  that	
  qualifies	
  for	
  Sponsored	
  Stories,	
  they	
  won’t	
  see	
  a	
  
           ton	
  of	
  Sponsored	
  Stories.	
  They’ll	
  see	
  the	
  same	
  number	
  of	
  impressions	
  as	
  they	
  
           would	
  have	
  seen	
  if	
  they	
  were	
  targeted	
  with	
  a	
  regular	
  Facebook	
  Ads	
  campaign.	
  



Will	
  they	
  have	
  all	
  the	
  same	
  targeting	
  options	
  as	
  Facebook	
  Ads?

       •   No.	
  The	
  story	
  can	
  only	
  be	
  shown	
  to	
  users	
  that	
  are	
  also	
  eligible	
  to	
  see	
  the	
  story	
  in	
  
           their	
  News	
  Feeds,	
  however	
  they	
  can	
  narrow	
  that	
  down	
  further	
  with	
  the	
  same	
  
           targeting	
  options	
  that	
  are	
  available	
  for	
  ads.	
  Please	
  note	
  that	
  Sponsored	
  Stories	
  
           do	
  not	
  support	
  targeted	
  Page	
  Posts.	
  



Are	
  they	
  going	
  to	
  have	
  editing	
  capabilities	
  for	
  the	
  ads	
  or	
  will	
  it	
  just	
  pre-­‐populate	
  based	
  
on	
  what	
  the	
  News	
  Feed	
  story	
  is?
•     No	
  editing.	
  It	
  will	
  show	
  the	
  story	
  as	
  it	
  appears	
  in	
  the	
  News	
  Feed	
  (unless	
  it	
  needs	
  
           to	
  be	
  abridged	
  because	
  of	
  character	
  constraints,	
  in	
  which	
  case	
  ellipses	
  will	
  
           follow)	
  



Is	
  there	
  any	
  way	
  to	
  control	
  the	
  priority	
  of	
  stories	
  that	
  get	
  boosted?	
  	
  For	
  example,	
  if	
  
someone	
  downloads	
  an	
  app,	
  uses	
  the	
  app	
  to	
  research	
  a	
  fare,	
  and	
  then	
  purchases	
  
something	
  through	
  the	
  app	
  (and	
  each	
  generates	
  a	
  story),	
  the	
  app	
  would	
  obviously	
  
want	
  the	
  purchase	
  to	
  be	
  boosted	
  over	
  the	
  app	
  download.	
  	
  

     •     No,	
  not	
  currently	
  



How	
  would	
  we	
  handle	
  those	
  types	
  of	
  stories	
  that	
  are	
  generated	
  by	
  the	
  same	
  user	
  over	
  
a	
  short	
  period	
  of	
  time?	
  Can	
  they	
  selectively	
  prioritize	
  or	
  blacklist	
  certain	
  stories	
  that	
  
are	
  generated	
  by	
  their	
  app?

     •     No,	
  not	
  currently	
  



Is	
  there	
  a	
  criteria	
  to	
  use	
  Sponsored	
  Stories?	
  X	
  amount	
  of	
  connections?

     •     No,	
  but	
  we	
  are	
  communicating	
  to	
  clients	
  that	
  if	
  they	
  have	
  a	
  limited	
  number	
  of	
  
           users	
  engaged	
  with	
  their	
  Page,	
  Place	
  or	
  Application	
  they	
  may	
  not	
  see	
  the	
  
           delivery	
  they	
  would	
  like.	
  



Do	
  you	
  have	
  to	
  have	
  a	
  lot	
  of	
  fans	
  to	
  use	
  Sponsored	
  Stories?

     •     No	
  matter	
  how	
  many	
  fans	
  you	
  have,	
  Sponsored	
  Stories	
  allows	
  you	
  to	
  increase	
  
           the	
  distribution	
  of	
  stories	
  your	
  fans	
  are	
  posting	
  about	
  your	
  Page.	
  



Are	
  we	
  able	
  to	
  quantify	
  the	
  number	
  of	
  impressions	
  that	
  will	
  be	
  available	
  to	
  an	
  
advertiser	
  to	
  boost?	
  I'd	
  imagine	
  that	
  would	
  be	
  difficult	
  due	
  to	
  the	
  fact	
  that	
  the	
  stories	
  
are	
  user	
  generated.

     •     No,	
  the	
  impressions	
  are	
  purely	
  based	
  on	
  the	
  number	
  of	
  organic	
  interactions	
  that	
  
           are	
  happening	
  in	
  the	
  News	
  Feed.	
  Sponsored	
  Stories	
  takes	
  those	
  interactions	
  and	
  
           surfaces	
  them	
  to	
  friends,	
  which	
  generates	
  further	
  engagement	
  with	
  the	
  brand.	
  
Can	
  you	
  use/change	
  targeting	
  for	
  the	
  Sponsored	
  Stories—change	
  from	
  the	
  original	
  ad	
  
targeting	
  or	
  make	
  it	
  target	
  a	
  specific	
  audience?

       •   By	
  default,	
  Sponsored	
  Stories	
  are	
  targeted	
  to	
  users	
  who	
  are	
  eligible	
  to	
  see	
  the	
  
           story	
  in	
  their	
  News	
  Feed.	
  You	
  can	
  select	
  advanced	
  targeting	
  in	
  addition,	
  but	
  
           please	
  note	
  that	
  this	
  will	
  further	
  reduce	
  the	
  audience	
  reach.	
  



Are	
  there	
  any	
  safeguards	
  in	
  place	
  to	
  ensure	
  that	
  negative	
  comments/stories	
  aren't	
  
boosted?	
  For	
  example,	
  if	
  someone	
  checks-­‐in	
  to	
  Starbucks	
  and	
  adds	
  a	
  comment	
  about	
  
how	
  much	
  they	
  don't	
  like	
  the	
  new	
  30oz	
  Starbucks	
  cup,	
  will	
  this	
  potentially	
  be	
  
boosted?

       •   No	
  there	
  is	
  no	
  way	
  to	
  filter	
  negative	
  comments.	
  Yes	
  the	
  story	
  will	
  be	
  boosted.	
  



If	
  someone	
  Likes	
  a	
  Page	
  using	
  the	
  Like	
  Box	
  widget	
  from	
  an	
  external	
  site,	
  will	
  that	
  be	
  
included	
  in	
  Sponsored	
  Stories?

       •   If	
  it’s	
  the	
  Like	
  Box	
  widget	
  (not	
  an	
  object-­‐level	
  Like	
  via	
  Social-­‐Plugins	
  or	
  the	
  Graph	
  
           API),	
  then	
  the	
  person	
  is	
  liking	
  the	
  client’s	
  Page	
  on	
  Facebook.	
  This	
  can	
  generate	
  a	
  
           News	
  Feed	
  story,	
  which	
  means	
  it	
  qualifies	
  to	
  show	
  up	
  in	
  Sponsored	
  Stories.	
  



Can	
  I	
  track	
  conversions	
  from	
  Sponsored	
  Stories?

       •   Advertisers	
  cannot	
  change	
  the	
  tracking	
  url,	
  but	
  they	
  can	
  see	
  whether	
  a	
  click	
  
           came	
  from	
  a	
  Sponsored	
  Story	
  or	
  a	
  regular	
  stream	
  story	
  by	
  looking	
  at	
  the	
  referrer.	
  



Will	
  Sponsored	
  Stories	
  respect	
  the	
  ‘game	
  filter’,	
  which	
  doesn't	
  allow	
  app	
  stories	
  to	
  be	
  
published	
  to	
  your	
  news	
  feed	
  if	
  you	
  aren’t	
  playing	
  that	
  game?

       •   No,	
  we	
  will	
  show	
  these	
  as	
  Sponsored	
  Stories	
  to	
  users	
  who	
  do	
  not	
  play	
  the	
  game	
  
           but	
  we	
  will	
  not	
  show	
  it	
  if	
  the	
  user	
  has	
  explicitly	
  hid	
  that	
  application.	
  	
  This	
  should	
  
           be	
  valuable	
  for	
  application	
  developers,	
  but	
  could	
  be	
  touchy	
  for	
  users	
  so	
  we	
  will	
  
           play	
  this	
  one	
  by	
  ear.

	
  

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What are sponsored stories

  • 1. What  are  Sponsored  Stories? • Sponsored  Stories  enable  businesses  and  organizations  to  increase  the   distribution  of  organic  stories  about  their  Page,  Place(s)  and  Applications  that   show  up  in  News  Feed.  Here’s  how  it  works: i. A  user  likes  your  Page,  uses  your  application  or  checks-­‐in  to  one  of   your  store  locations ii. Normally,  a  story  about  this  activity  can  be  generated  on  their   friends’  News  Feeds,  which  their  friends  may  or  may  not  see iii. If  you  have  included  Sponsored  Stories  in  your  Facebook  Ads   campaign,  then  this  user’s  friends  can  also  see  the  story  appear  in   the  right-­‐hand  column  on  Facebook  pages  where  Facebook  Ads   appear.  Premium  locations  (Home  Page  &  Profile  with  100%  share   of  voice)  for  Premium  Sponsored  Stories  and  Marketplace   locations  (Profile,  Photos  and  other  pages  on  Facebook)  on  top  of   the  area  in  the  right  hand  column  where  Marketplace  Ads  appear. Are  Sponsored  Stories  ads? • Sponsored  Stories  are  an  extension  of  News  Feed  and  complementary  to  ads,   but  they  aren't  ads.  We  see  them  as  part  of  our  broader  suite  of  marketing   products  -­‐  Facebook  Ads,  Pages,  Applications,  Deals • We’ve  positioned  Sponsored  Stories  as  a  brand  new  type  of  product,  different   from  Facebook  Ads  units  for  a  few  reasons: 1. It  is  truly  a  new  product  because  it’s  an  extension  of  News  Feed,  which  only   Facebook  has. 2. Ads  have  creative,  supplied  by  the  advertiser.  Sponsored  Stories  do  not  have   creative.  Advertisers  don’t  control  the  content  that  show  up  in  Sponsored   Stories;  our  users  do. 3. The  Social  Ads  opt-­‐out  does  not  apply  to  Sponsored  Stories.  This  product  is  an   extension  of  the  Facebook  News  Feed  and  no  one  can  opt-­‐out  of  News  Feed. Will  these  units  completely  replace  traditional  News  Feed  stories? • No,  the  traditional  News  Feed  stories  will  still  occur  and  be  unaffected.   Sponsored  Stories  is  purely  additive  and  boosts  the  distribution  of  the  stories.  
  • 2. What  News  Feed  stories  will  get  boosted  into  Sponsored  Stories? • User  stories  that  fall  within  the  selected  use  case  will  be  boosted.  Advertisers   can  currently  select  1  of  4  use  cases:    Page  Like  stories,  Application  interaction   stories,  Place  check-­‐in  stories  and  Page  posts.   Which  users  will  be  shown  Sponsored  Stories? • The  same  friends  that  would  see  the  story  in  their  News  Feed  will  also  be  eligible   to  see  the  Sponsored  Story.    Users  who  are  not  friends  of  the  user  who  took  the   action  will  not  be  eligible  to  see  the  story.   • For  Page  posts,  only  fans  of  a  Page  can  see  the  Sponsored  Stories   Doesn’t  this  mean  you’re  selling  people’s  actions  on  Facebook? • Sponsored  Stories  reflect  the  way  that  people  use  Facebook  every  day—they   share  things  and  see  what  their  friends  are  doing.  Sponsored  Stories  are  just  a   new  way  for  us  to  surface  content  that  already  exists  on  the  site  and  show  it  to   your  friends.    Sponsored  Stories  respect  people’s  existing  privacy  settings  so  they   remain  in  control  of  who  sees  content  they  share.  We  don’t  sell  anyone’s   personal  information  to  advertisers.   Can  a  user  opt  out  of  having  their  name  included  in  Sponsored  Stories? • Facebook  is  about  sharing.  Our  privacy  controls  give  you  the  power  to  decide   what  and  how  much  you  share.    Sponsored  Stories  respect  existing  privacy   settings  for  content  you  post.   • Sponsored  Stories  feature  news  about  the  actions  that  a  user’s  friends  have   taken  on  Facebook  respect  applicable  privacy  settings.     • Only  people  who  are  eligible  to  see  a  News  Feed  story  are  eligible  to  see  it  as  as   Sponsored  Story.   • While  there  is  no  way  to  opt  out  of  seeing  all  or  being  featured  in  any  Sponsored   Stories,  people  can  remove  specific  stories  by  clicking  the  “X”  displayed  in  the   upper  right  side  of  a  story  and  choosing  the  appropriate  option  when  prompted.    
  • 3. This  sounds  similar  to  “Promoted  Tweets”  by  twitter.  How  is  Sponsored  Stories   different? • We  can’t  speak  to  other  company’s  products,  but  Sponsored  Stories  are  different   from  ads  and  enhance  distribution  of  News  Feed  stories  on  Facebook.  Ads  like   Promoted  Tweets  have  content  that  was  created  by  an  advertiser.   How  soon  after  launch  will  we  be  able  to  go  live  with  Sponsored  Stories  publicly? • Any  Premium/IO  advertiser  worldwide  can  start  including  Sponsored  Stories  in   their  Facebook  Premium  Ads  campaign  starting  January  26,  2011.   How  much  do  these  Sponsored  Stories  cost? • Sponsored  Stories  are  subject  to  the  same  pricing  as  Facebook  Ads.   Could  a  user  technically  see  the  Page  post  in  their  News  Feed  and  the  Sponsored  Story   showcasing  the  same  story  at  the  same  time? • Technically,  yes,  but  it’s  unlikely. Can  a  non-­‐fan  see  a  Sponsored  Story  Page  post? • No,  only  fans  will  see Can  an  advertiser  run  Sponsored  Stories  as  part  of  a  Reach  Block? • No,  Sponsored  Stories  are  not  compatible  with  Reach  Blocks  at  this  time.  It  has   to  do  with  not  being  able  to  guarantee  reach  and  delivery  of  impressions  since   Sponsored  Stories  are  completely  dependent  on  the  number  of  organic  News   Feed  stories  that  are  generated  from  peoples’  actions.   • Advertisers  can  run  Sponsored  Stories  in  a  Target  Block  (formerly  known  as   “Heavy  Up”)  or  sustained  media.   • You  can  recommend  that  an  advertiser  run  a  Reach  Block,  then  run  sustained   media  using  Sponsored  Stories  the  week  following  the  Reach  Block.  Reach  your  
  • 4. target  audience  with  a  message  (Facebook  Ads),  then  tell  all  their  friends  how   they  engaged  with  your  brand  (Sponsored  Stories).     In  an  Advertiser’s  ad  report,  will  we  add  a  line  item  to  show  where  this  engagement  or   acquisition  (of  a  new  fan)  came  from? • No,  at  this  time  we  aren’t  breaking  out  engagement  or  fan  acquisition  separately   from  Facebook  Ads  within  the  same  campaign. Will  I  be  able  to  see  Sponsored  Stories  in  my  metrics  and  reporting  separate  from   Facebook  Ads? • Yes,  Sponsored  Stories  will  be  visible  in  reporting  at  the  individual  level  with  the   same  reported  metrics  as  normal  ad  units,  i.e  Premium  Poll  Ad  is  one  line,   Sponsored  Stories  is  another  line.   How  will  frequency  of  Sponsored  Stories  be  controlled?   • Sponsored  Stories  within  a  Target  Block  or  sustained  media  campaign  are  subject   to  the  same  frequency  caps  of  Facebook  Ads.  For  example,  if  a  user  has  a  lot  of   stories  in  their  News  Feed  that  qualifies  for  Sponsored  Stories,  they  won’t  see  a   ton  of  Sponsored  Stories.  They’ll  see  the  same  number  of  impressions  as  they   would  have  seen  if  they  were  targeted  with  a  regular  Facebook  Ads  campaign.   Will  they  have  all  the  same  targeting  options  as  Facebook  Ads? • No.  The  story  can  only  be  shown  to  users  that  are  also  eligible  to  see  the  story  in   their  News  Feeds,  however  they  can  narrow  that  down  further  with  the  same   targeting  options  that  are  available  for  ads.  Please  note  that  Sponsored  Stories   do  not  support  targeted  Page  Posts.   Are  they  going  to  have  editing  capabilities  for  the  ads  or  will  it  just  pre-­‐populate  based   on  what  the  News  Feed  story  is?
  • 5. No  editing.  It  will  show  the  story  as  it  appears  in  the  News  Feed  (unless  it  needs   to  be  abridged  because  of  character  constraints,  in  which  case  ellipses  will   follow)   Is  there  any  way  to  control  the  priority  of  stories  that  get  boosted?    For  example,  if   someone  downloads  an  app,  uses  the  app  to  research  a  fare,  and  then  purchases   something  through  the  app  (and  each  generates  a  story),  the  app  would  obviously   want  the  purchase  to  be  boosted  over  the  app  download.     • No,  not  currently   How  would  we  handle  those  types  of  stories  that  are  generated  by  the  same  user  over   a  short  period  of  time?  Can  they  selectively  prioritize  or  blacklist  certain  stories  that   are  generated  by  their  app? • No,  not  currently   Is  there  a  criteria  to  use  Sponsored  Stories?  X  amount  of  connections? • No,  but  we  are  communicating  to  clients  that  if  they  have  a  limited  number  of   users  engaged  with  their  Page,  Place  or  Application  they  may  not  see  the   delivery  they  would  like.   Do  you  have  to  have  a  lot  of  fans  to  use  Sponsored  Stories? • No  matter  how  many  fans  you  have,  Sponsored  Stories  allows  you  to  increase   the  distribution  of  stories  your  fans  are  posting  about  your  Page.   Are  we  able  to  quantify  the  number  of  impressions  that  will  be  available  to  an   advertiser  to  boost?  I'd  imagine  that  would  be  difficult  due  to  the  fact  that  the  stories   are  user  generated. • No,  the  impressions  are  purely  based  on  the  number  of  organic  interactions  that   are  happening  in  the  News  Feed.  Sponsored  Stories  takes  those  interactions  and   surfaces  them  to  friends,  which  generates  further  engagement  with  the  brand.  
  • 6. Can  you  use/change  targeting  for  the  Sponsored  Stories—change  from  the  original  ad   targeting  or  make  it  target  a  specific  audience? • By  default,  Sponsored  Stories  are  targeted  to  users  who  are  eligible  to  see  the   story  in  their  News  Feed.  You  can  select  advanced  targeting  in  addition,  but   please  note  that  this  will  further  reduce  the  audience  reach.   Are  there  any  safeguards  in  place  to  ensure  that  negative  comments/stories  aren't   boosted?  For  example,  if  someone  checks-­‐in  to  Starbucks  and  adds  a  comment  about   how  much  they  don't  like  the  new  30oz  Starbucks  cup,  will  this  potentially  be   boosted? • No  there  is  no  way  to  filter  negative  comments.  Yes  the  story  will  be  boosted.   If  someone  Likes  a  Page  using  the  Like  Box  widget  from  an  external  site,  will  that  be   included  in  Sponsored  Stories? • If  it’s  the  Like  Box  widget  (not  an  object-­‐level  Like  via  Social-­‐Plugins  or  the  Graph   API),  then  the  person  is  liking  the  client’s  Page  on  Facebook.  This  can  generate  a   News  Feed  story,  which  means  it  qualifies  to  show  up  in  Sponsored  Stories.   Can  I  track  conversions  from  Sponsored  Stories? • Advertisers  cannot  change  the  tracking  url,  but  they  can  see  whether  a  click   came  from  a  Sponsored  Story  or  a  regular  stream  story  by  looking  at  the  referrer.   Will  Sponsored  Stories  respect  the  ‘game  filter’,  which  doesn't  allow  app  stories  to  be   published  to  your  news  feed  if  you  aren’t  playing  that  game? • No,  we  will  show  these  as  Sponsored  Stories  to  users  who  do  not  play  the  game   but  we  will  not  show  it  if  the  user  has  explicitly  hid  that  application.    This  should   be  valuable  for  application  developers,  but  could  be  touchy  for  users  so  we  will   play  this  one  by  ear.