Lindsay Moore is seeking a challenging position to enhance her skills in customer service, troubleshooting, problem solving, and communication. She has over 10 years of experience in marketing, sales, and administrative roles. Her qualifications include being a self-starter, goal-oriented, able to improvise and meet deadlines, and having strong verbal communication and relationship building skills.
Lindsay Moore Resume for Customer Care Representative Position
1. Lindsay Moore
(832) 477- 4222
lindsaymoore24@hotmail.com
Personal Statement
Obtain a challenging position which will enhance my current skills and experience teamed with
developing new skills.
Skilled Customer Care Representative, proficient in Windows-based environments, Internet, and MS
Office applications. Strong working knowledge of Telecommunications Products and Services. Able
to clearly understand problems and find positive solutions through use of troubleshooting, problem
solving, teaming and communication skills.
Qualification Highlights
• Highly competitive, self-starter, organized, disciplined, detail and goal oriented.
• Demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
• Professional, assertive, excellent verbal communication skills demonstrated by ability to work with
people of diverse backgrounds.
• Committed and motivated to learn and grow in responsibility and business skills.
• Team Player. Creates and maintains great relationship with co-workers.
• Creative in cutting costs and solving problems.
• Quickly establishes rapport with clients and sincerely enjoys helping people.
• Possess technical proficiency in operating multiline phone systems, copiers, printers, fax machines,
computers, and software including MS Office Suite.
• Highly accomplished Marketing Professional with extensive experience in marketing, sales,
business development, strategic planning, project management, and client relationship management.
Experience
High Profile, Houston, TX
Marketing Promotions Specialist, 2008 - Present
• High Profile Promotions - Liquor promotions for various restaurants, bars, nightclubs, liquor stores,
grocery stores, convenience stores, scheduling, booking & recapping events, managing promotional
models
• Directed daily operations within the department including marketing, sales, and customer relations.
Designed and managed marketing programs including promotional strategies, brand integrity, and
marketing collateral. Implemented new customer service protocols. Participated in trade shows and
special events.
• Spearheaded business development functions through branding and marketing partnerships.
• Executed budget management responsibilities successfully.
• Identified advertising markets utilizing demographic surveys, which significantly increased exposure
in untapped markets.
• Liquor promotions for various restaurants, bars, nightclubs, liquor stores, grocery stores,
convenience stores, scheduling, booking & recapping events, managing promotional models.
Kelly Pipe, Houston, TX
Administrative Assistant/Receptionist 2010 - 2012
2. • Greeted visitors to Corporate Headquarters. Managed general corporate e-mail, voicemail,
scheduling.
• Provided general office support by typing documents, filing reports, entering data, ordering supplies,
and answering phones. Coordinated meetings and managed schedules for ten managers.
• Designed comprehensive filing system, reliably filed and retrieved confidential records.
• Coordinated appointment schedules and resolved scheduling conflicts.
Premier Pipe, Houston, TX
Sales Assistant/Receptionist 2007 - 2010
• Through daily interaction with customers, suppliers and other distributors, provided superior
customer care service while maintaining company objectives.
• Manage daily production inventory spreadsheets and processed shipping and receiving documents
daily.
• Quotes and Sales (casing and tubing for OCTG).
• Responsible for production orders and tracking of inventory along with processing claims and
setting up inspections.
• Miscellaneous office duties as needed (filing, copying, etc.).
Education
H.S. Diploma, 2000
Huntsville High School, Huntsville, Texas
Business, 2001
Lone Star College - Montgomery, The Woodlands, Texas
Skills
• Microsoft Dynamics NAV (Kelly Pipe ERP system)
• Tuboscope Gold – access to multiple yards (TDS system)
• ITIMS Production (Oracle based system)
• Experience using: Microsoft Office, Word, Excel and Outlook
• Light bookkeeping