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SOCIAL MEDIA
MARKETING
Designed by Vvstudio ­ Freepik.com
By Linnea Jonsson
"TODAY,
1 IN 3 MEDIA MINUTES
IS MOBILE" (2)
Designed by Prostooleh ­ Freepik.com
THERE IS A
MEDIA
SYMBIOSIS
BETWEEN
CUSTOMERS
AND
COMPANIES
INDIVIDUALS NEED
MEDIA FOR NEWS/
ENTERTAINMENT/
INFORMATION/
DIVERSION
MEDIA INDUSTRIES
NEED AUDIENCES
THEY CAN SELL
PRODUCTS TO,
AND/OR DELIVER
TO ADVERTISERS
(3)
Designed by Freepik
"SOCIAL MEDIA
PLATFORMS ENABLE YOU
TO ENGAGE WITH YOUR
CUSTOMERS IN REAL TIME
AND FIND OUT WHAT THEY
WANT, THINK OR FEEL ANY
GIVEN TIME" (1)
Designed by Pressfoto ­ Freepik.com
Designed by Freepik
"SOCIAL RELATIONSHIP
MARKETING DELIVERS UPLIFT
IN BRAND RECALL" (4)
"92% OF MARKETERS IN 2014
CLAIMED THAT SOCIAL MEDIA
MARKETING WAS IMPORTANT FOR
THEIR BUSINESS, WITH 80%
INDICATING THEIR EFFORTS
INCREASED TRAFFIC TO THEIR
WEBSITES" (5)
Designed by Pressfoto ­ Freepik.com
"WHEN NOTHING IS
OCCUPYING MY
ATTENTION, THE FIRST
THING I DO IS REACH
FOR MY PHONE"
ANSWERED 77% OF
PEOPLE IN THE AGE
18-24 YEARS IN A
SURVEY (6)
Designed by Freepik
AS PEOPLE SPEND MORE TIME ON THE
INTERNET, MANAGING REPUTATION ON
SOCIAL MEDIA BECOMES INCREASINGLY
IMPORTANT FOR PUBLIC RELATIONS (7)
Design by: unsplash.com, Pixabay 
"INTERNET USERS SPEND
MOST OF THEIR TIME ON
SOCIAL NETWORKS, AND
HALF OF ALL SOCIAL
MEDIA USERS SAID THAT
AT LEAST ONCE A MONTH
THEY HAD EXPRESSED
COMPLAINTS OR
CONCERNS ABOUT
BRANDS OR SERVICES ON
SOCIAL MEDIA..."
(7)
Designed by Kues ­ Freepik.com
... BY HAVING A BRAND
PRESENCE ON SOCIAL
NETWORKS IT ENABLES
BRANDS AND COMPANIES
TO POSITIVELY SHAPE
ONLINE DISCUSSION
REGARDING THEIR PRODUCT
AND REPUTATION. (8)
Photo by: unsplash.com, pixabay
WWW.EUSS.EDU
ONE OF SOCIAL
MEDIA'S
STRONGEST
ADVANTAGES ARE
THROUGH THE
ENDLESS AND
CREATIVE WAYS
YOU CAN REACH
THE CUSTOMERS...
Designed by Photoduet ­ Freepik.com
THROUGH SNAPCHAT
WITH OVER 100 MILLION
USERS... (9)
Designed by Freepik
"SNAPCHAT IS ALL ABOUT LETTING
YOUR BRAND PERSONALITY SHINE
AND RELATING TO YOUR TARGET
AUDIENCE ON A TOTALLY HUMAN
LEVEL" (9)
Designed by Stephanie2212 ­ Freepik.com
THROUGH
INSTAGRAM
WITH OVER 300
MILLION MONTHLY
ACTIVE USERS... (10)
Designed by Eightonesix ­ Freepik.com
“INSTAGRAM HELPS CREATE A VISUAL
CONNECTION BETWEEN A BRAND
AND A CONSUMER OR POTENTIAL
CUSTOMER” (10)
By: markusspiske
THROUGH
FACEBOOK
WITH OVER
890 MILLION
PEOPLE
SIGNING IN
A DAY (11)
Designed by Freepik
"CREATE
OPTIMIZED
FACEBOOK ADS
TARGETED AT
THE RIGHT
AUDIENCE" (11)
Designed By: Cuncon
"MOST (IF NOT ALL)
OF YOUR POTENTIAL
CUSTOMERS ARE
LIKELY A PART OF
FACEBOOK'S
MASSIVE
COMMUNITY"
(11)
By: Unsplashed
THROUGH
TWITTER
WITH 313
MILLION
MONTHLY
ACTIVE USERS
(12)
Designed by Freepik
"THE CHALLENGE
COMES WITH
FIGURING OUT HOW
TO LEVERAGE THIS
POPULAR,
140-CHARACTER
MARKETING TOOL
TO DRIVE MORE
TRAFFIC TO YOUR
WEBSITE" (13)
Designed by Jcomp ­ Freepik.com
7 CREATIVE WAYS YOU
CAN USE TWITTER:
1. HUMANIZE THE
EXPERIENCE
2. INVOLVE YOUR
AUDIENCE
3. USE INFORMATION
WISELY
4. KNOW THE LOCAL
CROWD
5. BE TIMELY
6. REMEMBER HOLIDAYS
7. TIE INTO TOP
INFLUENCERS (13)
Designed by Freepik
THROUGH YOU TUBE
"WITH OVER A BILLION USERS — ALMOST
ONE-THIRD OF ALL PEOPLE ON THE
INTERNET" (14)
Designed by Rocketpixel ­ Freepik.com
"YOUTUBE ENCOURAGES
THE VIEWER TO
CONSTANTLY KEEP
CLICKING FROM ONE
IMAGE SOURCE TO THE
NEXT, AND WITH MANY OF
THE ADS STARTING
AUTOMATICALLY AT THE
TOP OF THE VIDEO (...) THE
TEMPTATION TO CLICK ON
THE VIDEO TO SEE WHAT
IT MIGHT OFFER IS ALMOST
OVERWHELMING" (15)
Designed by Asierromero ­ Freepik.com
SO MAKE
SURE TO USE
SOCIAL MEDIA
MARKETING
IN YOUR NEXT
MARKETING
STRATEGY!
Designed by Creativeart ­ Freepik.com
REFERENCES
(1) Coles, L. (2015). Marketing with Social Media. Milton, Qld.: J. Wiley & Sons Australia.
(2) Matrix, S. (2016). Module 1; Part 1 Course Introduction: Media Convergence. Lecture, Queen's University.
(3) Matrix, S. (2016). Module 1; Part 2 Media Use Research. Lecture, Queen's University.
(4) Matrix, S. (2016). Module 2; Part 1 Advertising Strategies. Lecture, Queen's University.
(5) DeMers, J. (2014). The Top 10 Benefits Of Social Media Marketing. Forbes.com. Retrieved 23 October 2016, from
http://www.forbes.com/sites/jaysondemers/2014/08/11/the-top-10-benefits-of-social-media-marketing/#2a1c070a2a4d
(6) Krashinsky, S. (2015). Advertisers cash in on attention spans of digitally savvy Canadians. The Globe and Mail.
Retrieved 23 October 2016, from
http://www.theglobeandmail.com/report-on-business/industry-news/marketing/microsoft-study-looks-at-attention-s
pan-of-digitally-savvy-canadians/article24359527/
(7) Ott, L. & Theunissen, P. (2015). Reputations at risk: Engagement during social media crises. Public Relations Review,
41(1), 97-102. http://dx.doi.org/10.1016/j.pubrev.2014.10.015
(8) Facts, S. Statistics and facts about brands on social media. www.statista.com. Retrieved 23 October 2016, from
https://www.statista.com/topics/2057/brands-on-social-media/
(9) Kolowich, L. (2016). 10 of the Best Brands on Snapchat Right Now (And Why They're So Great). Blog.hubspot.com.
Retrieved 23 October 2016, from
http://blog.hubspot.com/marketing/snapchat-best-brands#sm.0001tw710tmdiev4thy2e38ujbw4h
(10) Egan, J. (2015). 14 eye-opening Instagram statistics. Prdaily.com. Retrieved 23 October 2016, from
http://www.prdaily.com/Main/Articles/14_eyeopening_Instagram_statistics_18058.aspx
(11) Sibley, A. (2015). 11 Examples of Facebook Ads That Actually Work (And Why). Blog.hubspot.com. Retrieved 23
October 2016, from
http://blog.hubspot.com/blog/tabid/6307/bid/33319/10-examples-of-facebook-ads-that-actually-work-and-why.aspx#s
m.0001tw710tmdiev4thy2e38ujbw4
(12) Twitter: number of active users 2010-2016 | Statista. (2016). Statista. Retrieved 23 October 2016, from
https://www.statista.com/statistics/282087/number-of-monthly-active-twitter-users/
(13) Bishop, E. (2014). 7 Of The Most Creative Twitter Campaigns. Adweek.com. Retrieved 23 October 2016, from
http://www.adweek.com/socialtimes/7-creative-twitter-campaigns/496376
(14) Statistics - YouTube. (2016). Youtube.com. Retrieved 23 October 2016, from
https://www.youtube.com/yt/press/statistics.html
(15) Morphy, E. (2014). YouTube Does Social Media Marketing Best. Ecommercetimes.com. Retrieved 23 October 2016,
from http://www.ecommercetimes.com/story/81003.html

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Social Media Marketing

  • 2. "TODAY, 1 IN 3 MEDIA MINUTES IS MOBILE" (2) Designed by Prostooleh ­ Freepik.com
  • 3. THERE IS A MEDIA SYMBIOSIS BETWEEN CUSTOMERS AND COMPANIES INDIVIDUALS NEED MEDIA FOR NEWS/ ENTERTAINMENT/ INFORMATION/ DIVERSION MEDIA INDUSTRIES NEED AUDIENCES THEY CAN SELL PRODUCTS TO, AND/OR DELIVER TO ADVERTISERS (3) Designed by Freepik
  • 4. "SOCIAL MEDIA PLATFORMS ENABLE YOU TO ENGAGE WITH YOUR CUSTOMERS IN REAL TIME AND FIND OUT WHAT THEY WANT, THINK OR FEEL ANY GIVEN TIME" (1) Designed by Pressfoto ­ Freepik.com
  • 6. "92% OF MARKETERS IN 2014 CLAIMED THAT SOCIAL MEDIA MARKETING WAS IMPORTANT FOR THEIR BUSINESS, WITH 80% INDICATING THEIR EFFORTS INCREASED TRAFFIC TO THEIR WEBSITES" (5) Designed by Pressfoto ­ Freepik.com
  • 7. "WHEN NOTHING IS OCCUPYING MY ATTENTION, THE FIRST THING I DO IS REACH FOR MY PHONE" ANSWERED 77% OF PEOPLE IN THE AGE 18-24 YEARS IN A SURVEY (6) Designed by Freepik
  • 8. AS PEOPLE SPEND MORE TIME ON THE INTERNET, MANAGING REPUTATION ON SOCIAL MEDIA BECOMES INCREASINGLY IMPORTANT FOR PUBLIC RELATIONS (7) Design by: unsplash.com, Pixabay 
  • 9. "INTERNET USERS SPEND MOST OF THEIR TIME ON SOCIAL NETWORKS, AND HALF OF ALL SOCIAL MEDIA USERS SAID THAT AT LEAST ONCE A MONTH THEY HAD EXPRESSED COMPLAINTS OR CONCERNS ABOUT BRANDS OR SERVICES ON SOCIAL MEDIA..." (7) Designed by Kues ­ Freepik.com
  • 10. ... BY HAVING A BRAND PRESENCE ON SOCIAL NETWORKS IT ENABLES BRANDS AND COMPANIES TO POSITIVELY SHAPE ONLINE DISCUSSION REGARDING THEIR PRODUCT AND REPUTATION. (8) Photo by: unsplash.com, pixabay
  • 11. WWW.EUSS.EDU ONE OF SOCIAL MEDIA'S STRONGEST ADVANTAGES ARE THROUGH THE ENDLESS AND CREATIVE WAYS YOU CAN REACH THE CUSTOMERS... Designed by Photoduet ­ Freepik.com
  • 12. THROUGH SNAPCHAT WITH OVER 100 MILLION USERS... (9) Designed by Freepik
  • 13. "SNAPCHAT IS ALL ABOUT LETTING YOUR BRAND PERSONALITY SHINE AND RELATING TO YOUR TARGET AUDIENCE ON A TOTALLY HUMAN LEVEL" (9) Designed by Stephanie2212 ­ Freepik.com
  • 14. THROUGH INSTAGRAM WITH OVER 300 MILLION MONTHLY ACTIVE USERS... (10) Designed by Eightonesix ­ Freepik.com
  • 15. “INSTAGRAM HELPS CREATE A VISUAL CONNECTION BETWEEN A BRAND AND A CONSUMER OR POTENTIAL CUSTOMER” (10) By: markusspiske
  • 16. THROUGH FACEBOOK WITH OVER 890 MILLION PEOPLE SIGNING IN A DAY (11) Designed by Freepik
  • 17. "CREATE OPTIMIZED FACEBOOK ADS TARGETED AT THE RIGHT AUDIENCE" (11) Designed By: Cuncon
  • 18. "MOST (IF NOT ALL) OF YOUR POTENTIAL CUSTOMERS ARE LIKELY A PART OF FACEBOOK'S MASSIVE COMMUNITY" (11) By: Unsplashed
  • 20. "THE CHALLENGE COMES WITH FIGURING OUT HOW TO LEVERAGE THIS POPULAR, 140-CHARACTER MARKETING TOOL TO DRIVE MORE TRAFFIC TO YOUR WEBSITE" (13) Designed by Jcomp ­ Freepik.com
  • 21. 7 CREATIVE WAYS YOU CAN USE TWITTER: 1. HUMANIZE THE EXPERIENCE 2. INVOLVE YOUR AUDIENCE 3. USE INFORMATION WISELY 4. KNOW THE LOCAL CROWD 5. BE TIMELY 6. REMEMBER HOLIDAYS 7. TIE INTO TOP INFLUENCERS (13) Designed by Freepik
  • 22. THROUGH YOU TUBE "WITH OVER A BILLION USERS — ALMOST ONE-THIRD OF ALL PEOPLE ON THE INTERNET" (14) Designed by Rocketpixel ­ Freepik.com
  • 23. "YOUTUBE ENCOURAGES THE VIEWER TO CONSTANTLY KEEP CLICKING FROM ONE IMAGE SOURCE TO THE NEXT, AND WITH MANY OF THE ADS STARTING AUTOMATICALLY AT THE TOP OF THE VIDEO (...) THE TEMPTATION TO CLICK ON THE VIDEO TO SEE WHAT IT MIGHT OFFER IS ALMOST OVERWHELMING" (15) Designed by Asierromero ­ Freepik.com
  • 24. SO MAKE SURE TO USE SOCIAL MEDIA MARKETING IN YOUR NEXT MARKETING STRATEGY! Designed by Creativeart ­ Freepik.com
  • 25. REFERENCES (1) Coles, L. (2015). Marketing with Social Media. Milton, Qld.: J. Wiley & Sons Australia. (2) Matrix, S. (2016). Module 1; Part 1 Course Introduction: Media Convergence. Lecture, Queen's University. (3) Matrix, S. (2016). Module 1; Part 2 Media Use Research. Lecture, Queen's University. (4) Matrix, S. (2016). Module 2; Part 1 Advertising Strategies. Lecture, Queen's University. (5) DeMers, J. (2014). The Top 10 Benefits Of Social Media Marketing. Forbes.com. Retrieved 23 October 2016, from http://www.forbes.com/sites/jaysondemers/2014/08/11/the-top-10-benefits-of-social-media-marketing/#2a1c070a2a4d (6) Krashinsky, S. (2015). Advertisers cash in on attention spans of digitally savvy Canadians. The Globe and Mail. Retrieved 23 October 2016, from http://www.theglobeandmail.com/report-on-business/industry-news/marketing/microsoft-study-looks-at-attention-s pan-of-digitally-savvy-canadians/article24359527/ (7) Ott, L. & Theunissen, P. (2015). Reputations at risk: Engagement during social media crises. Public Relations Review, 41(1), 97-102. http://dx.doi.org/10.1016/j.pubrev.2014.10.015 (8) Facts, S. Statistics and facts about brands on social media. www.statista.com. Retrieved 23 October 2016, from https://www.statista.com/topics/2057/brands-on-social-media/ (9) Kolowich, L. (2016). 10 of the Best Brands on Snapchat Right Now (And Why They're So Great). Blog.hubspot.com. Retrieved 23 October 2016, from http://blog.hubspot.com/marketing/snapchat-best-brands#sm.0001tw710tmdiev4thy2e38ujbw4h (10) Egan, J. (2015). 14 eye-opening Instagram statistics. Prdaily.com. Retrieved 23 October 2016, from http://www.prdaily.com/Main/Articles/14_eyeopening_Instagram_statistics_18058.aspx (11) Sibley, A. (2015). 11 Examples of Facebook Ads That Actually Work (And Why). Blog.hubspot.com. Retrieved 23 October 2016, from http://blog.hubspot.com/blog/tabid/6307/bid/33319/10-examples-of-facebook-ads-that-actually-work-and-why.aspx#s m.0001tw710tmdiev4thy2e38ujbw4 (12) Twitter: number of active users 2010-2016 | Statista. (2016). Statista. Retrieved 23 October 2016, from https://www.statista.com/statistics/282087/number-of-monthly-active-twitter-users/ (13) Bishop, E. (2014). 7 Of The Most Creative Twitter Campaigns. Adweek.com. Retrieved 23 October 2016, from http://www.adweek.com/socialtimes/7-creative-twitter-campaigns/496376 (14) Statistics - YouTube. (2016). Youtube.com. Retrieved 23 October 2016, from https://www.youtube.com/yt/press/statistics.html (15) Morphy, E. (2014). YouTube Does Social Media Marketing Best. Ecommercetimes.com. Retrieved 23 October 2016, from http://www.ecommercetimes.com/story/81003.html