The document introduces the Center for High Performance (CfHP), which helps companies achieve high performance. CfHP works with executive teams to enhance collaboration, stimulate creativity, and improve decision-making. CfHP also helps companies identify and address barriers to high performance. CfHP addresses strategic problems and helps leaders model behaviors of high-performing teams to drive sustainable growth and results.

1. An Introduction to
Center for High Performance
2009 Center for High Performance. All Rights Reserved.

2. Every leader seeks to build a bridge between the
company’s strategy and the behaviors that deliver it
2009 Center for High Performance. All Rights Reserved.

3. It’s not just whether you’re asking the right
questions
Are we
Does our
unleashing the
Is our senior environment
brainpower in
leadership team foster and
our
high accelerate high
organization?
performing? performance?
Are high
performance
Are we practices
addressing the replicated in our
tough questions company?
that deliver high
performance?
…it’s also whether you’re prepared to accept the
answers
2009 Center for High Performance. All Rights Reserved.

4. At CfHP, we help leaders successfully ask
and answer their most challenging questions
About Us The Center for High Performance
(CfHP) helps companies attain
high performance by:
• Working with top-tier executive teams
and boards of directors to enhance
collaboration, stimulate creativity and
A company can’t be higher improve complex decision-making.
performing than the leadership • Leveraging the direct correlation
team that runs it. between the way a company's senior
leadership team functions and the
organization's ability to drive sustained
profitable business performance.
• Increasing a company’s competitiveness
through maximizing the collaboration of
strategic, financial, and human capital
investments.
• Helping companies identify and
dismantle the inhibitors to achieving
high-performance throughout its
operating environment.
2009 Center for High Performance. All Rights Reserved.

5. We address strategic problems by providing
insights critical to driving sustainable growth
Identifying market opportunities Analyzing value chain dynamics Benchmarking competitive factors
Creating original strategic Assessing competitive dynamics
Spotting high value market segments
positioning of re-structuring
Validating product messaging and Brainstorming ways to achieve
Developing TAM/SAM sizings
positioning operating excellence
Contextualizing relevant market Honing market or product value Developing processes and
dynamics propositions policies that led to high-
performing environments
Interpreting marketplace trends
2009 Center for High Performance. All Rights Reserved.

6. And we help leaders model the behaviors of
high-performing teams to deliver results
Leadership Development In our customized programs,
you will learn to:
Customized Leadership Programs 1) Apply the 15 most important differentiators
between high-performing and
− “Secrets” of High-Performing nonperforming groups to your business unit
Teams to drive better results
2) Identify barriers that inhibit high-
− Leading the High-Performance performance
Team
3) Create an action plan that overcomes the
− Straight Talk for Tough Times obstacles to driving sustainable profitable
growth
− Strategic Leadership for Women 4) Spot and address the reactive, emotion-
based behaviors killing your company’s
− Leveraging Your Leadership
performance
Brand
5) Uncover strengths and use them
collaboratively to make the “talent” pie
bigger and more resilient during periods of
change
2009 Center for High Performance. All Rights Reserved.

7. Our leadership team is highly respected
Susan Lucia Annunzio, President and CEO
• Strategic advisor to CEOs of leading global companies on strategy attainment and business
transformation. Strong track record helping leaders maximize returns on strategic, financial and
human capital investments.
• Ran the research-based high performance consulting subsidiary of Hudson Highland Group, Inc., a
leading international professional staffing and talent management solutions companies.
• Presented study internationally at such prestigious venues as the World Economic Forum, The
International Conference on Knowledge, Culture and Change at the University of Greenwich, and
Vacature's 2004 "Talent Economy" launch event in Belgium.
• Adjunct Professor of Management at the University of Chicago Booth Graduate School of Business,
guest lecturer at INSEAD business school in Fontainebleau, France, and taught at General Electric's
Crotonville Corporate Training Center.
• Authored Contagious Success (Portfolio, 2004), which revealed a global standard for high-performing
workgroups. Contagious Success was voted Fast Company's Readers' Choice selection in
January 2005.
• Authored two more business books: Communicoding (Fine, 1990; Penguin USA, 1991) and
Evolutionary Leadership (Simon & Schuster, 2001; Fireside, 2002).
• Quoted extensively in the business press, including The Wall Street Journal, CNBC, BBC, USA
Today and Bloomberg.
• Won numerous industry awards for pioneering work with Fortune 100 companies crossing all industry
sectors while leading the change management practice at Nextera.
• Member the Economic Club of Chicago, the Executives' Club of Chicago and the University of
Chicago Women's Business Group. Active volunteer and advisor at the Metropolitan YWCA of
Chicago and The Shrine of Our Lady of Pompeii.
2009 Center for High Performance. All Rights Reserved.

8. and focused on actions that drive results
Franchee Harmon, Vice President
• Partners with top-tier executive teams to make more collaborative decisions, works to extend
CfHP’s thought leadership platform around the world, and pursues business development
opportunities.
• Consults with companies’ cross-functional senior management teams to develop and execute
business plans and strategies; prepares market and competitor analyses supporting investment
decisions; and assesses value propositions, market strategies, competitive positioning, and
business plans.
• Served as Director of Strategy and Corporate Development for The Crucible Corporation, an early-
stage venture capital fund in Dublin, Ireland.
• Honed her consulting skills as a director at PricewaterhouseCoopers in London, where she
conceived, built, and led the firm’s High-tech Toolkit consulting service, which served Blue Chip
companies on three continents.
• Known for creating leading-edge tools and strategies that assist companies in identifying and
solving problems.
• Honored as one of the first African-American women to serve in a management role in the
construction industry.
• Authored several articles for publication in business journals, contributed to The Real Cost of
Capital (FT Prentice Hall, 2004), and wrote Making Purpose Work: The Challenge of Growing
Ourselves and Our Companies (HPH Publishing, 2005).
• Received her MBA from the University of Chicago Graduate School of Business and a bachelor’s
degree from Bradley University’s School of Engineering and Technology.
• Served as VP of Personal and Professional Development on the Board of the University of
Chicago Women's Business Group. An avid runner, completed first marathon in Berlin, Germany.
2009 Center for High Performance. All Rights Reserved.

9. At least, that’s what our clients tell us
Testimonials
“We already had smart, creative, passionate executives but we all needed to become strategic and organized
if we were to reach our goal. I couldn’t be happier about the progress we have made as a cohesive, results-
oriented team — and we have a lot of fun. The journey continues.”
Dr. Susan Kelly, President and CEO, Charles Drew University of Medicine and Science,
Los Angeles, CA
“I frequently refer to your successful intervention with our board, which has served us well; particularly as
external market conditions have inevitably raised the temperature of concerns and activity in our board
discussions. It would have had a hugely negative impact if our board had not been able to address difficult
issues so robustly. Thank you on behalf of the UNITE board.”
Geoffrey Maddrell, Chairman, The UNITE Group plc, London, England
“Susan ensures that the leadership team is capable and aligned to achieve high performance. She takes the
team out of their comfort zone. There are some really genuine, authentic conversations going on. She doesn’t
go too far...it’s a very fine line – and she walks it exceptionally well.”
Nicholas Porter, Chairman, Capital Values Group
“Susan quickly established credibility and rapport with my leadership team, and inspired them to engage fully
in the session. The work we did with Susan has been highly valuable throughout the year and frequently
referenced.”
Sharon Rossi, V.P. Customer Development, Unilever, Saddle Brook, NJ
“A big thanks for the great work—you are so good at illuminating the mysteries that afflict business
performance. Thankfully, a new transparency is already running through our business and we are starting to
see things (good and bad) that we never knew existed!”
Jonathan Gliksten, Managing Director, Urbanest Pty Ltd, Australia
2009 Center for High Performance. All Rights Reserved.

10. Here’s how you can learn more
Contact Us The Center for High Performance
440 West Superior
Chicago, IL 60654
T 312 493-5781
F 312 276 4256
franchee@centerforhighperformance.com
2009 Center for High Performance. All Rights Reserved.