Logicalis Cloud Briefing - get some "Cloud Clarity"! Three perspectives on why and how to migrate to Cloud on your terms - change leadership, legal and technology considerations

1. Logicalis Cloud Briefing
Three perspectives on why and how to
migrate to Cloud, on your terms
Don Holley, Mindset
Dudley Kneller, Madgwicks
Stan Sotiropoulos, Logicalis

2. Change Leadership
Don Holley, Mindset
1

3. QUESTION?
“Is your job getting harder or easier than it was five
years ago?”
2

4. IT CHALLENGES
3

5. 4
Workplace
Mobile
Internet
Automation
of Knowledge
Work
Internet of
Things
Cloud
Technology
Advanced
Robotics
WORKFORCE
TRANSFORMATION

6. 1.SPEED AND VOLUME OF CHANGE
5
ORGANISATIONAL PERSPECTIVE

7. 6
“ACCOUNTABLE
FOR DRIVING
NAB’S
TRANSFORMATION
AGENDA”
2.ROLE OF IT IS SHIFTING
ORGANISATIONAL PERSPECTIVE

8. REPUTATION
7

9. CLOUD – OPPORTUNITY?
8
RE-
THINK
INVENT
FOCUS
POSITION

10. MINDSET 10C MODEL
9
DON’T SPEAK
“BUSINESS”
PROJECTS FAIL TO
DELIVER BUSINESS
VALUE
DIFFICULTY PAINTING A
PICTURE OF THE FUTURE
ACCOUNTABILITY
PEOPLE ADAPTING
TO CHANGE
AGREEING ON
PRIORITIES
THE BUSINESS
VS
OUR BUSINESS
REQUIRE NEW SKILLS
STRUCTURAL
SILOS

11. THE CHALLENGES AHEAD
10
CLARITY
CONGRUENCE
CONFIDENCE
CHANGE LEADERSHIP
COMPETENCE
COMMITMENT
COMMUNICATION
CULTURE
COHESION

12. CHANGE LEADERSHIP- DIFFERENCE?
11
Change LeadershipChange Management

13. CULTURAL SHIFT
12
Culture
Style
Skills
Systems
Structure

14. 13
“CIOs that can answer the difficult questions and
drive change in their organisations will become very
influential people”

15. Cloud Legal & Compliance Issues
Dudley Kneller, Madgwicks
14

16. Pros and cons of cloud computing
15
• Utility or subscription billing at a reduced cost
• Avoid capital expenditure (no physical infrastructure)
• Pay for what you use
• Single point of service for all users
• Any time, anywhere access to the information
• Easier to maintain and support from the host company
• Quick and easy to set up
• Scalability

17. Pros and cons of cloud computing
16
 Privacy
• Confidentiality
• Security of Data
• Data Location / Transfers
• Service Levels
• Jurisdiction and Governing Law
• Audit / Document Retention
• Termination / Insolvency / Transition

18. Migrating to the (Right) Cloud
Stan Sotiropoulos, Logicalis
17

19. Agenda
18
 Not All Clouds Are Equal!
 Selecting a Cloud Provider
 How do I migrate to the Cloud?
 Logicalis Cloud Overview

20. 19
2003 - 2008 2008 - 2009
Previous
steady state
Recession and
credit crisis
New Normal
IT budget
and resources
Business
IT demand
“New Normal”
VirtualPhysical
The New Normal – IT Delivery Gap

21. 20
Cloud
2003 - 2008 2008 - 2009
Previous
steady state
Recession and
credit crisis
New Normal
IT budget
and resources
Business
IT demand
“New Normal”
Public
Cloud
Private
Cloud
Growing
Demand - Delivery
Gap
IT
Mgmt
Virtual IaaS
PaaS
SaaS
Mainframe
Distributed
VirtualPhysical
Business
Service-Centric
Business
Service
Innovation
IT-Centric
 Agility
 Speed to Market
 Cost Alignment
 Compliance
Cloud helps “Close the Gap”

22. Cloud Concepts
21
What Type of Cloud do I Need?

23. Types of Cloud
22
...and it’s very important which types of workloads you are planning to host and in
which cloud
There are two main flavours of IaaS Clouds:
Management
Server
Cluster
Server
Cluster
Server
Cluster
Enterprise Networking (e.g., VLAN)
Enterprise Storage (e.g., SAN)
Software Defined Networks
(e.g., Security Groups, EIP, ELB,...)
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Elastic Block Storage
Enterprise Class
IaaS (ECI)
Commodity IaaS
(Commodity Cloud)

24. 23
• Intended for “Cloud applications” (web-scale
applications)
• Designed for scale
• VM failure acceptable
• Limited high availability in zones/ POD’s
(No guarantee on zone reliability)
• Applications required to be distributed across
availability zones for redundancy
• Applications to be designed to handle node level
failure
Software Defined Networks
(e.g., Security Groups, EIP, ELB,...)
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Server
Racks
Elastic Block Storage
Concepts & highlights
Commodity IaaS

25. 24
Enterprise Class IaaS
• Intended for Enterprise class applications
• Designed for performance
• VM is protected
• Highly availability network
• Achieve significant reliability for applications
running in single zone
• Achieve redundancy by replicating to secondary
zone
• Existing workloads will run reliably
Concepts & highlights
Management
Server
Cluster
Server
Cluster
Server
Cluster
Enterprise Networking (e.g., VLAN)
Enterprise Storage (e.g., SAN)

26. Possible to categorise workloads into two areas
25
Cloud Workloads
Traditional Workloads Distributed (Cloud) Workloads
• Reliable Hardware platform
• High performance
• Provides Disaster Recovery
capability
• Expect failure. Build apps that can
withstand infrastructure failure
• Build application for multi-site
redundancy across zones
Expect reliability. Protect entire cloud.
Enterprise Class IaaS (ECI) Commodity Cloud
Expect failure. Design app for it.

27. Cloud Concepts
26
Selection Criteria

28. Cloud Service Provider Selection
27
1. Do they provide the Cloud Service that meets you
needs? Commodity v. Enterprise
2. Do they have in-house Professional Services to assist /
perform Cloud migrations?
3. Flexible Offering? Connectivity Options?
4. Data Sovereignty
5. SLA’s? Do they align to your business?
6. Pricing? Can they financially justify?
7. Security. Does their offering assist you in meeting your
industry regulation compliance? PCI-DSS, etc.
8. Help Desk Support? Service Desk Certification (ISO
20000, ITIL)

29. Criteria for Cloud Service Provider Selection
28
Security
• Regulation Compliance
• Data Ownership &
Transferability
• Privacy
• Provider Transparency
• Auditability
Company and Facilities
• Financial Stability
• Data Centre Locations
• 3rd Party Certifications
(eg. ISO, ITIL)
• Network Services
• Help Desk Support
Pricing
• Pricing Metrics Comparisons
• Fixed vs Variable Rates
• In Use vs Inactive
• Software Licensing Costs and
Models
Compatibility
• Help Desk Support
• Network Connectivity &
Bandwidth
• Software Supported
• Programming Language
Offerings
Transaction Performance
• Application Availability
• Data Accessibility
• Processing Speeds
• Load Balancing
• Scaling Capabilities
• SLA Offerings
Storage Performance
• Storage Availability
• Storage Type
• Scaling Capabilities

30. Migration Strategy
29
Q. What is the best way to connect to the
cloud? MPLS, VPN, Point-2-Point?
Q. How do I migrate my server
environment?
- Limit Risk
- Limit migration outage
Q. Can I re-use my Licenses in the Cloud?
Q. How can I be sure that my environment
will work in the Cloud?

31. Cloud Migration Methodology
30
Assess & Plan
Design
& Build
Pilot Commission
• Assess Networks and
Security architecture
• Assess Applications,
workloads and
dependencies
• Determine Migration
requirements, rollback
plan and risks
• Develop high level
network architecture,
migration strategy and
rollout plan
• Develop network and
security design
• Determine VM server
configuration design
• Network
• Storage
• Backup
• Replication
• Document migration
schedule
• Deploy and configure
network and security
design
• Define Pilot objective
• Document Pilot test plan
• Migrate pilot servers
• Configure servers as per
configuration design
• Perform user acceptance
testing (UAT)
• Document pilot results
What is the best way to
connect to the cloud and
how do we migrate my
server environment?
What’s the best design to
meet my requirements and
what is the migration
schedule timeline?
How do we deliver on time,
within budget, to our
organisation?
Will the design and
migration strategy meet my
success criteria?
• Migrate servers as per
migration schedule
• Configure servers as per
configuration design
• Perform user acceptance
testing (UAT)
• Optimise environment

32. Cloud Concepts
31
Logicalis Cloud
Overview

33. Logicalis Cloud Goals
32
• Core vs Context
• Remove undifferentiated “heavy lifting”
from Customer
• Make “Costly & Complex” Services –
Simple & Cost Effective
• Integrated DR, Backup and management
• Holistic View
• Integrated view of private and
cloud assets with service management
• Flexible Delivery Models
• On-premise or Hosted
• Data Sovereignty
• Data located in Australia
• Performance Tiers
• Storage performance tiers matching
workloads

34. 33
On-Premise Logicalis Public Cloud Offerings
 Dedicated resources
 Security & total
control
 Internal network
 Managed by
Enterprise or Logicalis
 Orchestration tools
enabled by Logicalis
On-premise
Enterprise Cloud
Hybrid Cloud
(BaaS, DaaS)
 Mix of private and
public resource
 Security
 SLA bound
 Logicalis owned
and operated
Logicalis Virtual
Workspace Cloud
Edition
 Fully furnished
“Desktops as a
service”
 Orchestration tools
provided
 Logicalis owned and
operated
Logicalis Virtual
Private Data Centre
 Elastic scaling
 SLAs
 Internet, VPN
access, MPLS
 Logicalis owned and
operated
Logicalis Cloud Portfolio

35. 34
Logicalis Cloud Consulting Services
OPERATE
Logicalis cloud solutions
 Enterprise Cloud
 Cloud Solutions
 Cloud Platform
CONSULT
Help customers define their
IT strategy.
 Private versus public clouds?
 High level cloud strategy and
architecture consulting
MANAGE
Help customers manage
their cloud strategy
 Full Managed Service offerings
 Remote infrastructure management
 Service Desk
 ITSM
BUILD
Help customers build their
private clouds.
 Detailed private cloud design
 Infrastructure build out
 Implement Operational and Management tools

36. 35
Why Logicalis Cloud?
Make “Costly &
Complex”
Things Simple
& Cost Effective
- DR
- Backup
- IT
Operation
Holistic view
- Single Pane of Glass
- Cloud Assets
- On-Premise
Assets
Enterprise
Class
Infrastructure
Global Support
Centre Access
- Certified Cisco Powered
Cloud
- Designed for Enterprise
Applications/workloads
- 24 x 7 manned Service
Desk
- ISO 20000 (ITIL) auditable
service delivery
Cloud
Professional
Services
- Cloud Readiness &
Advisory Services
- Cloud Migration
Services
Flexible
- Deployment Models
- Cloud Connectivity
Options

37. 36
More information?
www.au.logicalis.com/Cloud