“In my presentation I’ll try to list the first steps that you should make on a new project in your new role. Also we will review different types of projects and challenges that you may have. I hope that my experience and suggestions, I’m about to share, will help you dive into management role quickly and painlessly. “ This presentation will be useful for everyone who wants to be a manager, to grow in this direction and who is absolutely sure that one day he or she will be promoted. It might be useful for everyone who has been promoted recently and still feels that he/she doesn’t have enough experience with different projects.

1. I got new project? Where
do I begin?
Julia Polishchuk
Customer Manager, Lohika

2. • Customer manager in Lohika
• 9 + years in management
• Lead a lot of different teams
( small/ big/ several in same time/
etc.)
• Want to share with you my
experience :)
About me :

3. • What included to Project Management
• Main questions when you just start your first
project
• How use all your knowledge
• What should you do when get new project
Agenda:

5. Project Management – its all around…..
Process
Project People
Product

6. What you already know today?
Level – Young and Smart Level – Experienced and still
smart

7. How and where use all that you know?

8. Existing project – let’s start….

9. You got existing project! - People.
Introduction:
 Introduce yourself
Feedback:
 Introduce yourself
 Perform 1-1 with people and
try to get from them feedback
about projects
Expectation
s:
 Define your expectation from
person
 get expectation of people from
you

10. Team status:
 MTWH ( Mood, Tools,
Work, Horizon)
 Communication skills
 Getting /providing/
analyze feedback
Project issues and
improvements:
 Goals definition( SMART)/
prioritization
 Change managements
(planning)
 Problem solving skills
Stakeholders
satisfaction and
expectations
 Goals definition
( SMART)/ prioritization
 Communication
 Customer/stakeholders
analyze
You got existing project! - People.

11. You got existing project! Process/ Project
Processes:
 How it works
 Why you have
such process?
Goals:
 What is the
current goals for
project?
Scope, Requirements,
Limitations:
 What is our requirements/scope
of project?
 Which limitations do we have ?

12. You got existing project! Process/Project part
Understand decision makers and stakeholder roles
Their real roles 

13. As an output you should get:
Project priorities:
 Urgent/important matrix
 Task management/ Time
management
Project plans:
 SWOT analysis
 Project Planning/ control
 Instrument for Decision
making and problem
solving
Project
improvements:
 Change
management

14. You got new project! Product part
Know your product
 Product functionality
 Product weak places
 Product architecture
Know your competitors
 Who is your competitors
 What they suggest
 How your product may be
better.
Know product place
on market:
 Who use our product
 What is the real value
for customer from our
product

15. As an output you get:
Product knowledge for right
decision making and problem
solving
Competitors and marketing place for right
improvements planning and feature
development

16. Now you understand your project! What next?

17. You got existing project! Define its type.
Working, stable, well
organized
Customer think that it is
working, stable, well
organized, in fact it is not.
Balagan. You are here to
make an order.

18. You got stable project
• It means that you have stable working processes
• It means that you have clear scope and plans for product
• It means that your people work here and know the product and give you
good delivery.
• And all your people love their job and highly motivated !
AMAZING – You are in paradise!

19. Stable Project – your strategy…
• Support working model
• Make an improvement

20. You got “stable” working project….
• It means that stakeholders happy with things that they are doing but you /
your team see issues in project/ people/ product.
• It means that you have enough time to think how sell them changes. 
• It means that you need to work on weak parts of your project.

21. “Stable” project- your strategy….
• Define weak places ( process, products, people)
• Build trust relationship with stakeholders and team!
• Work on fixing issues ( basically change management) .
• Do it very accurate and slowly as people think that they are doing
well! Best of all start from most easy things to improve

22. You got not working project!
• It means that you have major issues with project that must be fixed ASAP
• It means that you don’t have enough time to learn, think , and plan something
and need stop fire 
• If it is your first project – you are not lucky guy.
• Good point that all understand problems and will provide you support 

23. Not working project – your strategy:
• Define weak places ( process, products, people)
• Define priorities of problems, what ASAP, what after ASAP.
• Build trust relationship with and team!
• Work on fixing issues ASAP.

24. What if you got project from Scratch?

25. What you need To Do?
• Build team
• Define product/ project goals
• Define product / project scope.
• Define / build processes
• Analyze and build communication channel with stakeholders
and decision makers.
• Drive your project and improve.

27. Thank You!