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Mortgage transformation 15
1. At Fifth Third Bank
Lonn Dugan, Mortgage Loan Originator, NMLS 864293
I am an Employee Of Fifth Third. The statements or opinions expressed
are my own and do not necessarily represent those of Fifth Third.
4. EVERYBODY KNOWS…
Bill Gates once predicted the
Internet would never catch on
Danberry Is The Biggest and Best
Brokerage in Toledo
5.
6. Recent Personnel Changes
I Moved My License To Fifth Third Bank
Elizabeth Kollar, Former SR VP of Mortgages, Moved To NC
Greg Cepek, Formerly at Waterford Bank, Now SR VP, Head of Mortgage
Restructured Processing & Underwriting Processes
New Dedicated MLO / Processor / Underwriter Teams
Inside Promotions for 3 Managers ~ New MLO Team Structure
Dramatic Improvement in Turn Times, On Time Closings!
7. Mortgage Programs & Changes
Conventional Mortgages with 3 % Down
New Doctor / Established Doctor Loans with 5% Down & NO MI
Construction to Perm Loans ~ Single Closing ~ 10% Down
Portfolio Loans for Business Owners, High Net Worth Individuals
VA Loans at only ½% Origination Fee ~ Others Charge 1%
11. Internal Process Changes
New Complaint Management Program
Encouraging Complaints So We Can Learn
Powerful Date Tracking Systems
Team Focus on Meeting Contract Dates
20. Help Buyers Save on Interest Rate
And Closing Costs
Other Banks May Charge Points For Great Rates
We Pay Borrowers Up to 1.25 Discount Points
On All Purchase Loans