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1/12
Pin It & Cook It
Wine Has Never Been So Sweet
Caffeine Addicts, Unite
Bargain Hunting
Pay-What-You-Can?

And more
Pi It & C
 in     Cook It                                                                                                              1/12
Pintterest is possib the most po
                   bly           opular new soci media webs
                                                  ial            site. From
recipes to home décor, it gives you an organize way to colle and sort
                                 y                ed             ect
uniq ideas from all of its users After signing up, you create your own
    que                          s.                              e
boaards and pick w which of the website’s photos you want to dis  splay. The
pictures contain lin to recipes, DIY instruction where a pro
                    nks                           ns,             oduct can be
foun blogs, or websites. “Pinne say one of the website’s best attributes
    nd,                          ers”
is how visual it is.
                                            Recipe are one of the most
                                                  es
                                            popula items to “re-pin”.
                                                  ar                                 Surpr
                                                                                         rise, Su
                                                                                                urprise
                                            Some are from cook   king                There are ssome days whe deciding wh
                                                                                                              ere            hat
                                            websit and others are from
                                                  tes                                to have for lunch can be a stressful as
                                                                                                              as
                                            users themselves. A food                 work. In New York, Brookl lyn-based
                                            board serves as an o  online                        rvice takes awa the stress of
                                                                                     delivery ser             ay             f
                                            cookbbook of sorts for those             overwhelming menus by d  deciding for you
                                                                                                                             u.
                                            wantin to keep tabs on good
                                                 ng              s
                                            recipe they have found. This
                                                 es                                  Order online two days in a
                                                                                                 e              advance and
                                            new w to share an
                                                 way             nd                  Randwiches will deliver a random $7
                                                                                                 s
                                            resear recipes, cra
                                                  rch             afts,              sandwich. N tips accepte just social
                                                                                                No              ed,
                                            fashio and so many other
                                                 on,                                 media referrrals. This servi is not
                                                                                                                ice
                                            subjec is growing
                                                  cts                                recommend for picky ea
                                                                                                ded             aters, but those
                                                                                                                               e
                                            tremendously.                            who enjoy t element of surprise will lik
                                                                                                the                            ke
Foo and restaura marketers should conside the opportuni
   od               ant           s              er                ities to engage
                                                                                 e   it.
this audience with recipes, nutritional tips, food art or other no promotional
                                                                 on
content, together w sampling offers. While W
                     with         o              Whole Foods an Better
                                                                 nd                  Will the randomness be en    nough to keep
Hom and Garde are two of the top brands on Pinterest, t
   mes              ens           t                               there is plenty    this small se ervice in busine
                                                                                                                  ess? Only time
                                                                                                                               e
of ro
    oom for other b brands to expand their marke eting techniques and build
                                                                   s                 will tell, onc again throwing in the eleme
                                                                                                  ce                            ent
   ationships with consumers.
rela                                                                                 of surprise.

Sou
  urce: mashable
               e.com                                                                 Source: iconoculture.com


                                                                                     Flexib Foo
                                                                                          ble od
Gluten-F
       Free Cra
              aze                                                                    Before our rrecession hit, c
                                                                                                                consumption of
                                                                                     breakfast an comfort food was on the
                                                                                                 nd             ds
                                                                                                                             f
One of the most re
    e            ecent diets that seems to be c
                                 t              catching on is t gluten-free
                                                                the                  rise. But wit the economic downturn,
                                                                                                 th
diet From multiple celebrities en
    t.           e              ndorsing the die to the increase of gluten-
                                                et                                   quick-serve restaurants ha experience a
                                                                                                e               ave          e
free products on s
    e            shelves, this die is no longer for those who a
                                 et                             actually need        decline in breakfast demand as many
it.                                                                                  consumers are making the own at home.
                                                                                                                eir
                                            Nummerous people trying to
                                            lose weight or be m
                                               e                more
                                                                                     The next ev volution of dinin out should b
                                                                                                                  ng            be
                                            hea conscious h
                                               alth            have
                                                                                     flex-casual, fast eateries that offer counter
                                            jumped on this ban  ndwagon.
                                                                                     service for a three meals and snacks. T
                                                                                                 all                            This
                                            But eliminating gluuten from
                                                                                     would give t customer c
                                                                                                  the             complete flexibility
                                            daily regimens has not
                                                y               s
                                                                                     in what and how much the would like to
                                                                                                d                 ey            o
                                            prov to really be
                                                ven            enefit
                                                                                     eat. A variety of choices, e even ones that it
                                            thos who do not h
                                                se              have
                                                                                     is not “time” for, will increa the popular
                                                                                                 ”                ase            rity
                                            celia disease. In f
                                                ac              fact, lack
                                                                                     of Flex Casual Format.
                                            of w
                                               wheat can caus deficits
                                                               se
                                            of p
                                               proteins, nutrien or
                                                               nts
                                                                                     Source: Iconoculture Advisory Brief
                                            vitamins. Some gluten-free
                                            prodducts made wit potato
                                                                th
                                            and tapioca can ac  ctually
                                            cause weight gain over
                                            timee.

It’s hard to tell whe
                    ether people will stick with the gluten-free cr
                                  w                 e               raze or miss
their breads and le eave the diet fo those who ac
                                   or               ctually need it. Gluten-free
food makers need to focus on pr
    d              d               roducts with au uthentic gluten--free
ingrredients. Mimic cking food that is not originally gluten-free w not allow
                                                    y             will
prod ducts to mainta popularity once the gluten
                    ain            o               n-free mania en nds.
Sou
  urces: mediapo
               ost.com, cnn.co Image: ma
                             om        andiberg on Flic
                                                      ckr
1/12
 Wine Has Never Been So Sweet
 Moscato is finally getting recognition as a good sweet wine and more and more
 people are flocking to it. One wine analyst says this boom has become one of the
 stronger trends and is propelled by affordable California varieties.                   2012 Social Media Strategies
                                          Moscato used to be considered an obscure      Over the past few years, marketing has
                                                                                        integrated with social media, a combination
                                          product, but not anymore considering sales
                                                                                        that’s a must-have for any brand that
                                          were up 73% in 2011. Moscato looks to be      wants to be successful. Restaurants are
                                          one of the most promising wines of 2012. It   now making big plans for 2012’s social-
                                          basically sells itself; it is a good wine,    media strategies.
                                          usually at a great value price, which is
                                                                                        Pita Pit has found a successful way to
                                          something in today’s economy you can’t        develop their brand on Facebook. They
                                          beat. Wine labels will want to explore how    have not tried to sell anything, but rather
                                          to market and sell for the Moscato boom.      have had contests and focused on
                                          Discovering the best way to capitalize on     continuing their interaction from the stores
                                          this trend will assist it in continuing.      and have found Facebook is the best way
                                          Sparkling wine has gained momentum            to stay connected.
                                          against champagne for various                 Other brands are still trying to figure out
                                          celebrations. Due to the economy and          which social media site works best with
                                          other factors, there has been a large         their specific needs. Checkers Drive In is
                                          demand for value wines as well. Value         already utilizing Facebook and Foursquare
                                          wines do not mean cheap, but affordable       to reach and advertise to their customers.
                                          and an excellent value for their price.       Their goal for 2012 is to bring more
                                          Regions from Chile, Australia and Spain       leverage to Twitter because of usage by
                                          offer this value versus the higher priced     their customers.
                                          regions of Italy and even California.
                                                                                        2012 will bring brands more expertise and
                                                                                        understanding of how to thrive in our
                                                                                        society, which is practically controlled by
 Image: tjstaab on flickr             Source: jamaicaobserver.com                       social media. Understanding why social
                                                                                        media is important and using it to its full
                                                                                        potential should be the goal of every
                                                                                        restaurant and food marketer.
Caffeine Addicts, Unite                                                                 Relationships with consumers via social
With our addiction to coffee, it’s no wonder that the hot beverage market is            media have proven to be a great
one of the few markets that has seen continued growth over the past four                foundation for building loyal customers and
years. Even though more than two-thirds of coffee consumption is out of                 a powerful way to amplify your message
home, quick-service restaurants are trying hard to get in on the hot beverage           across the social network.
action by upgrading selections. McDonald’s is one example, with their wide
variety of McCafé choices.                                                              Source: nrn.com
                                      By 2015, the global hot beverage                  Image: Rosaura Ochoa on flickr
                                      market is forecast to reach
                                      $69.77 billion in value. There is
                                      only room for future growth in this
                                      market. Three main factors for
                                      hot beverage demand are quality,
                                      health and convenience. Despite
                                      the economy, gourmet coffee
                                      continues to be a significant
                                      portion of total coffee consumed.
                                      There is a solid customer base
                                      for growth due to the younger
                                      drinkers’ strong category loyalty.
                                      Hot tea, with its health benefits, is
                                      driving the popularity of the
                                      product right up there with coffee.
Statistics show that there has been a steady increase in consumption of hot
beverages that will keep rising, no matter the state of the economy.
Apparently, caffeine and a steaming cup are something we cannot seem to
part from.

Image: Lara604 on flickr            Source: chd-expert.com
Bargain Hunting
America is now used to searching for the best deals and bargain shopping for
absolutely everything. We have found inventive ways to shave off a few dollars and
have even gone to extreme couponing to make sure we get enough bang for our
buck. Some consumers have decreased the amount of expensive meats and
seafood they buy and are using non meat proteins in their recipes instead.
                                        Social networking has also impacted how
                                        people are shopping and saving. Searching     Whopper Delivery
                                        for coupons and deals online has become       Burger King is now trying to make its way into
                                        almost an art form. Calculating and keeping   the realm of home delivery. Pizza and some
                                        track of spending is a way of life to many    sandwiches are obviously common delivery
                                        shoppers. They go in with a budget and        items in our society. Will fast-food burgers
                                        calculate on their phones as shop.            soon be too? Burger King is testing the
                                                                                      service at four of its restaurants in the
                                        As more and more retailers and brands         Washington, D.C. area.
                                        are adjusting their sales to show
consumers they are the place to shop for great deals, in 2012, look for               Special packaging technology is being used
supermarkets to do the same. Be on the look out for “lay-away” plans for holiday      to ensure food is delivered hot, fresh and
meals and other larger purchase and even bringing a bargain bin similar to those      crispy. There are quite a few stipulations with
in department stores. Although there are no promises of food prices going down        the delivery process however: a $2 delivery
anytime soon, there will be more ways to save a few bucks and better knowledge        fee, minimum order, 10-minute-drive rule, soft
of how to smart shop.                                                                 drinks in bottles, no breakfast items and
                                                                                      delivery hours of 11 a.m. to 10 p.m. This
This next year will bring shoppers many new ways to save and with the                 addition of convenience could prove to be
advancement of social media, better ways to get those messages of savings out.        great or a little too much for a fast-food chain
Supermarkets should target the smart phone population and come up with easy,          to handle.
creative ways to save. Offering more options than clipping coupons is going to be a
must for the emerging generations of grocery shoppers.                                The small experimentation is a good way to
                                                                                      see if fast food could be delivery-ready.
Image: sgrace on flickr                Source: consumergoods.edgl.com                 Domino’s spokesman said, “We wish them
                                                                                      luck. There is a reason that not all pizza
                                                                                      places deliver: It isn’t easy.” It will be very
                                                                                      interesting to see whether Burger King is
                                                                                      starting a trend that will soon catch on or if
Pay What You Can?                                                                     they are jumping ahead of their time.
About a year and a half ago, Panera came up with an idea to help feed the
needy and raise money for charity work. This idea, a “pay-what-you-want” or
“pay-what-you-can” non profit restaurant, allows customers to pay what they
want for anything on the menu. Located in Clayton, Mo., the restaurant’s menu
lists “suggested funding levels”, not prices. Patrons put payments in a donation
box, and cashiers handle change and credit card transactions. But how in the
world does this kind of place stay open? Community support. Some who cannot
afford a meal will donate a small amount of money and also time and work at
the restaurant.
                                   Rough statistics show that about 60% of
                                   customers pay the suggested amount, 20%
                                   leave less and 20% leave more. However,
                                   you have the rare customer who will pay            Image: J. Stephen Conn on flickr
                                   $500 for a meal. The cafe brings in a              Source: usatoday.com
                                   revenue of about $100,000 a month, which
                                   leaves around $3,000-$4,000 to be used
                                   for a job training program for at-risk youth.
                                   Some graduates of this program have
                                   already begun jobs at other Panera
                                   locations. The success of the pay-what-
                                   you-can Panera cafes has led to openings
                                   of two other locations in Michigan and
                                   Oregon, and the plan is to open a new
                                   location every three months. This type of
                                   program may not work for every restaurant,
                                   but Panera has used the right tools to make
                                   it happen.

Image: Samantha Celera on flickr        Source: usatoday.com
Previous editions of this newsletter can be downloaded
at www.luckie.com .

If you wish to be added to the monthly distribution list for this newsletter,
please send an email to Jay.Waters@luckie.com and include Restaurant
Trend Tracker in the subject line.

For further insight, you can follow Luckie on Twitter
www.twitter.com/luckieandco .


Luckie and Company is a full-service fully-integrate advertising
agency offering all the capabilities a marketer needs to succeed in
today’s dynamic marketplace. Luckie is one of the top independent
advertising agencies in the US with a diverse client portfolio: AT&T,
Little Debbie, Chick-fil-A, McAlister's Deli, Regions Bank, Schick,
Mercedes Benz, to name just a few. What makes us different is our
ability to tell a great brand story that sells. We use the science of
data and the art of marketing to fuel the magic of storytelling. And we
do it with a diligent eye on marketing and financial performance. We
create and share stories in surprising and innovative ways across all
media traditional, digital, social, mobile, owned, paid and earned,
with the power to increase sales, improve ROMI and grow loyal fans.

Stories that engage. Stories that entertain. Stories that share.
Stories that build brands.

For more information contact:

John Heenan
CMO
205-879-2121
john.heenan@luckie.com

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Restaurant Tracker January 2012

  • 1. 1/12 Pin It & Cook It Wine Has Never Been So Sweet Caffeine Addicts, Unite Bargain Hunting Pay-What-You-Can? And more
  • 2. Pi It & C in Cook It 1/12 Pintterest is possib the most po bly opular new soci media webs ial site. From recipes to home décor, it gives you an organize way to colle and sort y ed ect uniq ideas from all of its users After signing up, you create your own que s. e boaards and pick w which of the website’s photos you want to dis splay. The pictures contain lin to recipes, DIY instruction where a pro nks ns, oduct can be foun blogs, or websites. “Pinne say one of the website’s best attributes nd, ers” is how visual it is. Recipe are one of the most es popula items to “re-pin”. ar Surpr rise, Su urprise Some are from cook king There are ssome days whe deciding wh ere hat websit and others are from tes to have for lunch can be a stressful as as users themselves. A food work. In New York, Brookl lyn-based board serves as an o online rvice takes awa the stress of delivery ser ay f cookbbook of sorts for those overwhelming menus by d deciding for you u. wantin to keep tabs on good ng s recipe they have found. This es Order online two days in a e advance and new w to share an way nd Randwiches will deliver a random $7 s resear recipes, cra rch afts, sandwich. N tips accepte just social No ed, fashio and so many other on, media referrrals. This servi is not ice subjec is growing cts recommend for picky ea ded aters, but those e tremendously. who enjoy t element of surprise will lik the ke Foo and restaura marketers should conside the opportuni od ant s er ities to engage e it. this audience with recipes, nutritional tips, food art or other no promotional on content, together w sampling offers. While W with o Whole Foods an Better nd Will the randomness be en nough to keep Hom and Garde are two of the top brands on Pinterest, t mes ens t there is plenty this small se ervice in busine ess? Only time e of ro oom for other b brands to expand their marke eting techniques and build s will tell, onc again throwing in the eleme ce ent ationships with consumers. rela of surprise. Sou urce: mashable e.com Source: iconoculture.com Flexib Foo ble od Gluten-F Free Cra aze Before our rrecession hit, c consumption of breakfast an comfort food was on the nd ds f One of the most re e ecent diets that seems to be c t catching on is t gluten-free the rise. But wit the economic downturn, th diet From multiple celebrities en t. e ndorsing the die to the increase of gluten- et quick-serve restaurants ha experience a e ave e free products on s e shelves, this die is no longer for those who a et actually need decline in breakfast demand as many it. consumers are making the own at home. eir Nummerous people trying to lose weight or be m e more The next ev volution of dinin out should b ng be hea conscious h alth have flex-casual, fast eateries that offer counter jumped on this ban ndwagon. service for a three meals and snacks. T all This But eliminating gluuten from would give t customer c the complete flexibility daily regimens has not y s in what and how much the would like to d ey o prov to really be ven enefit eat. A variety of choices, e even ones that it thos who do not h se have is not “time” for, will increa the popular ” ase rity celia disease. In f ac fact, lack of Flex Casual Format. of w wheat can caus deficits se of p proteins, nutrien or nts Source: Iconoculture Advisory Brief vitamins. Some gluten-free prodducts made wit potato th and tapioca can ac ctually cause weight gain over timee. It’s hard to tell whe ether people will stick with the gluten-free cr w e raze or miss their breads and le eave the diet fo those who ac or ctually need it. Gluten-free food makers need to focus on pr d d roducts with au uthentic gluten--free ingrredients. Mimic cking food that is not originally gluten-free w not allow y will prod ducts to mainta popularity once the gluten ain o n-free mania en nds. Sou urces: mediapo ost.com, cnn.co Image: ma om andiberg on Flic ckr
  • 3. 1/12 Wine Has Never Been So Sweet Moscato is finally getting recognition as a good sweet wine and more and more people are flocking to it. One wine analyst says this boom has become one of the stronger trends and is propelled by affordable California varieties. 2012 Social Media Strategies Moscato used to be considered an obscure Over the past few years, marketing has integrated with social media, a combination product, but not anymore considering sales that’s a must-have for any brand that were up 73% in 2011. Moscato looks to be wants to be successful. Restaurants are one of the most promising wines of 2012. It now making big plans for 2012’s social- basically sells itself; it is a good wine, media strategies. usually at a great value price, which is Pita Pit has found a successful way to something in today’s economy you can’t develop their brand on Facebook. They beat. Wine labels will want to explore how have not tried to sell anything, but rather to market and sell for the Moscato boom. have had contests and focused on Discovering the best way to capitalize on continuing their interaction from the stores this trend will assist it in continuing. and have found Facebook is the best way Sparkling wine has gained momentum to stay connected. against champagne for various Other brands are still trying to figure out celebrations. Due to the economy and which social media site works best with other factors, there has been a large their specific needs. Checkers Drive In is demand for value wines as well. Value already utilizing Facebook and Foursquare wines do not mean cheap, but affordable to reach and advertise to their customers. and an excellent value for their price. Their goal for 2012 is to bring more Regions from Chile, Australia and Spain leverage to Twitter because of usage by offer this value versus the higher priced their customers. regions of Italy and even California. 2012 will bring brands more expertise and understanding of how to thrive in our society, which is practically controlled by Image: tjstaab on flickr Source: jamaicaobserver.com social media. Understanding why social media is important and using it to its full potential should be the goal of every restaurant and food marketer. Caffeine Addicts, Unite Relationships with consumers via social With our addiction to coffee, it’s no wonder that the hot beverage market is media have proven to be a great one of the few markets that has seen continued growth over the past four foundation for building loyal customers and years. Even though more than two-thirds of coffee consumption is out of a powerful way to amplify your message home, quick-service restaurants are trying hard to get in on the hot beverage across the social network. action by upgrading selections. McDonald’s is one example, with their wide variety of McCafé choices. Source: nrn.com By 2015, the global hot beverage Image: Rosaura Ochoa on flickr market is forecast to reach $69.77 billion in value. There is only room for future growth in this market. Three main factors for hot beverage demand are quality, health and convenience. Despite the economy, gourmet coffee continues to be a significant portion of total coffee consumed. There is a solid customer base for growth due to the younger drinkers’ strong category loyalty. Hot tea, with its health benefits, is driving the popularity of the product right up there with coffee. Statistics show that there has been a steady increase in consumption of hot beverages that will keep rising, no matter the state of the economy. Apparently, caffeine and a steaming cup are something we cannot seem to part from. Image: Lara604 on flickr Source: chd-expert.com
  • 4. Bargain Hunting America is now used to searching for the best deals and bargain shopping for absolutely everything. We have found inventive ways to shave off a few dollars and have even gone to extreme couponing to make sure we get enough bang for our buck. Some consumers have decreased the amount of expensive meats and seafood they buy and are using non meat proteins in their recipes instead. Social networking has also impacted how people are shopping and saving. Searching Whopper Delivery for coupons and deals online has become Burger King is now trying to make its way into almost an art form. Calculating and keeping the realm of home delivery. Pizza and some track of spending is a way of life to many sandwiches are obviously common delivery shoppers. They go in with a budget and items in our society. Will fast-food burgers calculate on their phones as shop. soon be too? Burger King is testing the service at four of its restaurants in the As more and more retailers and brands Washington, D.C. area. are adjusting their sales to show consumers they are the place to shop for great deals, in 2012, look for Special packaging technology is being used supermarkets to do the same. Be on the look out for “lay-away” plans for holiday to ensure food is delivered hot, fresh and meals and other larger purchase and even bringing a bargain bin similar to those crispy. There are quite a few stipulations with in department stores. Although there are no promises of food prices going down the delivery process however: a $2 delivery anytime soon, there will be more ways to save a few bucks and better knowledge fee, minimum order, 10-minute-drive rule, soft of how to smart shop. drinks in bottles, no breakfast items and delivery hours of 11 a.m. to 10 p.m. This This next year will bring shoppers many new ways to save and with the addition of convenience could prove to be advancement of social media, better ways to get those messages of savings out. great or a little too much for a fast-food chain Supermarkets should target the smart phone population and come up with easy, to handle. creative ways to save. Offering more options than clipping coupons is going to be a must for the emerging generations of grocery shoppers. The small experimentation is a good way to see if fast food could be delivery-ready. Image: sgrace on flickr Source: consumergoods.edgl.com Domino’s spokesman said, “We wish them luck. There is a reason that not all pizza places deliver: It isn’t easy.” It will be very interesting to see whether Burger King is starting a trend that will soon catch on or if Pay What You Can? they are jumping ahead of their time. About a year and a half ago, Panera came up with an idea to help feed the needy and raise money for charity work. This idea, a “pay-what-you-want” or “pay-what-you-can” non profit restaurant, allows customers to pay what they want for anything on the menu. Located in Clayton, Mo., the restaurant’s menu lists “suggested funding levels”, not prices. Patrons put payments in a donation box, and cashiers handle change and credit card transactions. But how in the world does this kind of place stay open? Community support. Some who cannot afford a meal will donate a small amount of money and also time and work at the restaurant. Rough statistics show that about 60% of customers pay the suggested amount, 20% leave less and 20% leave more. However, you have the rare customer who will pay Image: J. Stephen Conn on flickr $500 for a meal. The cafe brings in a Source: usatoday.com revenue of about $100,000 a month, which leaves around $3,000-$4,000 to be used for a job training program for at-risk youth. Some graduates of this program have already begun jobs at other Panera locations. The success of the pay-what- you-can Panera cafes has led to openings of two other locations in Michigan and Oregon, and the plan is to open a new location every three months. This type of program may not work for every restaurant, but Panera has used the right tools to make it happen. Image: Samantha Celera on flickr Source: usatoday.com
  • 5. Previous editions of this newsletter can be downloaded at www.luckie.com . If you wish to be added to the monthly distribution list for this newsletter, please send an email to Jay.Waters@luckie.com and include Restaurant Trend Tracker in the subject line. For further insight, you can follow Luckie on Twitter www.twitter.com/luckieandco . Luckie and Company is a full-service fully-integrate advertising agency offering all the capabilities a marketer needs to succeed in today’s dynamic marketplace. Luckie is one of the top independent advertising agencies in the US with a diverse client portfolio: AT&T, Little Debbie, Chick-fil-A, McAlister's Deli, Regions Bank, Schick, Mercedes Benz, to name just a few. What makes us different is our ability to tell a great brand story that sells. We use the science of data and the art of marketing to fuel the magic of storytelling. And we do it with a diligent eye on marketing and financial performance. We create and share stories in surprising and innovative ways across all media traditional, digital, social, mobile, owned, paid and earned, with the power to increase sales, improve ROMI and grow loyal fans. Stories that engage. Stories that entertain. Stories that share. Stories that build brands. For more information contact: John Heenan CMO 205-879-2121 john.heenan@luckie.com