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5 Signs of a
Disengaged
Employee
“Top employers benefit from the ROI
of having an engaged workplace.”
ACHIEVERS, 2013
Employee #24 is an
outstanding employee.
Employee #24 is an
outstanding employee.
He delivers fantastic
results to the business
Employee #24 is an
outstanding employee.
He delivers fantastic
results to the business
His reports always well-
written & executed
Employee #24 is an
outstanding employee.
He delivers fantastic
results to the business
His reports always well-
written & executed
He always just gets on
with his work
BUT IS EMPLOYEE #24 HAPPY?
33% of professionals selected “I’m bored, need new challenge” as their motivation
for moving on to another job. (Korn Ferry, 2017)
Suddenly, employee #24 hands in his resignation…
Suddenly, employee #24 hands in his resignation….
And it leaves you thinking…
Suddenly, employee #24 hands in his resignation…
And it leaves you thinking…
Why would such an fantastic employee want to
leave your business?
THE ANSWER
DISENGAGEMENT
“The action or process of withdrawing from involvement
in an activity, situation, or group.”
DISENGAGEMENT
“70% of US workers are not engaged.” Gallup, 2017
So how do you solve
a disengagement
challenge?
#1 ON-DEMAND TRAINING & SUPPORT
“Modern workplace learning means
a new organizational learning mind-set.
Recognising and valuing all the ways
that people learn and work at.”
MWL, 2017
#1 ON-DEMAND TRAINING OR SUPPORT
Each employee learns in a
different way and has
different levels of
development and training
needs. Methods of
support, like IT helpdesks
and intranets can be seen
as outdated by your
modern workforce.
Give your employees access
to on-demand training and
support content so they can
get what they need at the
point they need it. Ask for
employee feedback on
different aspects of the
training and support content
so you can continue to
develop its usefulness.
These methods can also lead
to frustration in employees
struggling to find what they
need in the intranet portal and
waiting in long queues for a
response from the helpdesk.
Training content should be
easy to use and easy to
access for all – and all of the
time.
5 SIGNS OF A DISENGAGED EMPLOYEE
#2 OFFERING ON-DEMAND
FEEDBACK – ONLY ANNUAL REVIEWS
“75% of the modern US workforce
expects feedback immediately.”
PWC, 2011
#2 OFFER ON-DEMAND FEEDBACK
5 SIGNS OF A DISENGAGED EMPLOYEE
Employees spend a year in a job
role, before getting just one
performance review at the end
of the year, employees only get
to hear feedback , once. You
only have to look at some of
these statistics from Clear
Company to see how much of a
better effect on-the-spot
feedback has on employees.
Use feedback in your HR System.
Use automation to schedule
when feedback pop-ups appear.
Employees will give you feedback
on updates and changes
instantly. Understand learning
demand across your organisation.
Ask questions following business
processes or changes & gain
insights from your people.
59% of employees think
traditional performance reviews
have no impact on their
performance.
One in five employees are not
confident their manager will
provide regular feedback
80% of millennial workers said
they prefer on-the-spot
recognition over formal reviews
#3 OFFER AN ENGAGEMENT SURVEY
TO YOUR WORKFORCE
“Businesses are scrambling to keep
their workers feeling positive about
their company and change.
Change can seriously harm performance.”
CEB, 2016
#3 OFFER AN ENGAGEMENT SURVEY TO YOUR
WORKFORCE
5 SIGNS OF A DISENGAGED EMPLOYEE
Data alone is sometimes not
enough to determine what your
users are thinking and what is
engaging them. #Employee24
and #Employee27 might show a
drop in report completion. But
what is causing them to not fill
in their reports?
Keep to a plan of a monthly
engagement survey where your
employees can fill out detailed
questions and you can ask them
exactly what you want to know.
Understand how you can build
on their feedback and make
improvements accordingly.
Is the employee finding the
report difficult to fill out, do they
have other things they consider
to be more of a priority and
labelling the report
unimportant? If you don’t ask
you’ll never know….
#4 IMPLEMENT AN
ENGAGEMENT STRATEGY
“Employees who are actively disengaged
have the opposite effect on their
organizations prosperity and growth.”
Gallup, 2017
#4 IMPLEMENTING AN ENGAGEMENT STRATEGY
5 SIGNS OF A DISENGAGED EMPLOYEE
Engaged employees will save a
company thousands or millions
of dollars each year depending
upon the size of the company. A
number of studies show that
roughly half of all employees are
neither engaged nor disengaged
resulting in lower productivity
and lower motivation.
An action plan based on the
feedback from team members
will transform your business
into a dynamic organization. An
effective employee engagement
strategy will make your
organization better in every way
and increase overall customer
satisfaction
An effective employee
engagement strategy will help
your company retain talent,
improve customer satisfaction
and save money. It is essential
to seek feedback directly from
those individuals performing the
daily tasks rather than only
those individuals in managerial
positions.
#5 APPRECIATING YOUR EMPLOYEES
“Employees say they can spend
only 1 percent of their time
on training development.”
Learning Solutions Magazine, 2017
#5 APPRECIATING YOUR EMPLOYEES
5 SIGNS OF A DISENGAGED EMPLOYEE
Prioritize employee recognition
and you can ensure a positive,
productive, innovative
organizational climate. Provide
employee recognition to say
thank you and to encourage
more of the actions and thinking
that you believe will make your
organization successful.
An effective employee
recognition system is simple,
immediate, and powerfully
reinforcing. Employees feel
cared about and appreciated. It
may seem simplistic, but people
who feel recognized and cared
about produce more and better
work.
People who feel appreciated are
more positive about themselves
and their ability to contribute.
When you recognize people
effectively, you reinforce, with
your chosen means of
recognition, the actions and
behaviour's you most want to
see people repeat.
Visit applearn.com to discover how you could enhance your
employees workplace experience with the ADOPT Platform
5 signs of a disengaged employee AppLearn February 2018
THANK YOU
Tel: (0)8455 20 20 80
AppLearn, The Sharp Project, Thorp Road, Manchester, M40 5BJ

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5 Signs of a Disengaged Employee

  • 1. 5 Signs of a Disengaged Employee
  • 2. “Top employers benefit from the ROI of having an engaged workplace.” ACHIEVERS, 2013
  • 3. Employee #24 is an outstanding employee.
  • 4. Employee #24 is an outstanding employee. He delivers fantastic results to the business
  • 5. Employee #24 is an outstanding employee. He delivers fantastic results to the business His reports always well- written & executed
  • 6. Employee #24 is an outstanding employee. He delivers fantastic results to the business His reports always well- written & executed He always just gets on with his work
  • 7. BUT IS EMPLOYEE #24 HAPPY? 33% of professionals selected “I’m bored, need new challenge” as their motivation for moving on to another job. (Korn Ferry, 2017)
  • 8. Suddenly, employee #24 hands in his resignation…
  • 9. Suddenly, employee #24 hands in his resignation…. And it leaves you thinking…
  • 10. Suddenly, employee #24 hands in his resignation… And it leaves you thinking… Why would such an fantastic employee want to leave your business?
  • 12. DISENGAGEMENT “The action or process of withdrawing from involvement in an activity, situation, or group.”
  • 13. DISENGAGEMENT “70% of US workers are not engaged.” Gallup, 2017
  • 14. So how do you solve a disengagement challenge?
  • 16. “Modern workplace learning means a new organizational learning mind-set. Recognising and valuing all the ways that people learn and work at.” MWL, 2017
  • 17. #1 ON-DEMAND TRAINING OR SUPPORT Each employee learns in a different way and has different levels of development and training needs. Methods of support, like IT helpdesks and intranets can be seen as outdated by your modern workforce. Give your employees access to on-demand training and support content so they can get what they need at the point they need it. Ask for employee feedback on different aspects of the training and support content so you can continue to develop its usefulness. These methods can also lead to frustration in employees struggling to find what they need in the intranet portal and waiting in long queues for a response from the helpdesk. Training content should be easy to use and easy to access for all – and all of the time. 5 SIGNS OF A DISENGAGED EMPLOYEE
  • 18. #2 OFFERING ON-DEMAND FEEDBACK – ONLY ANNUAL REVIEWS
  • 19. “75% of the modern US workforce expects feedback immediately.” PWC, 2011
  • 20. #2 OFFER ON-DEMAND FEEDBACK 5 SIGNS OF A DISENGAGED EMPLOYEE Employees spend a year in a job role, before getting just one performance review at the end of the year, employees only get to hear feedback , once. You only have to look at some of these statistics from Clear Company to see how much of a better effect on-the-spot feedback has on employees. Use feedback in your HR System. Use automation to schedule when feedback pop-ups appear. Employees will give you feedback on updates and changes instantly. Understand learning demand across your organisation. Ask questions following business processes or changes & gain insights from your people. 59% of employees think traditional performance reviews have no impact on their performance. One in five employees are not confident their manager will provide regular feedback 80% of millennial workers said they prefer on-the-spot recognition over formal reviews
  • 21. #3 OFFER AN ENGAGEMENT SURVEY TO YOUR WORKFORCE
  • 22. “Businesses are scrambling to keep their workers feeling positive about their company and change. Change can seriously harm performance.” CEB, 2016
  • 23. #3 OFFER AN ENGAGEMENT SURVEY TO YOUR WORKFORCE 5 SIGNS OF A DISENGAGED EMPLOYEE Data alone is sometimes not enough to determine what your users are thinking and what is engaging them. #Employee24 and #Employee27 might show a drop in report completion. But what is causing them to not fill in their reports? Keep to a plan of a monthly engagement survey where your employees can fill out detailed questions and you can ask them exactly what you want to know. Understand how you can build on their feedback and make improvements accordingly. Is the employee finding the report difficult to fill out, do they have other things they consider to be more of a priority and labelling the report unimportant? If you don’t ask you’ll never know….
  • 25. “Employees who are actively disengaged have the opposite effect on their organizations prosperity and growth.” Gallup, 2017
  • 26. #4 IMPLEMENTING AN ENGAGEMENT STRATEGY 5 SIGNS OF A DISENGAGED EMPLOYEE Engaged employees will save a company thousands or millions of dollars each year depending upon the size of the company. A number of studies show that roughly half of all employees are neither engaged nor disengaged resulting in lower productivity and lower motivation. An action plan based on the feedback from team members will transform your business into a dynamic organization. An effective employee engagement strategy will make your organization better in every way and increase overall customer satisfaction An effective employee engagement strategy will help your company retain talent, improve customer satisfaction and save money. It is essential to seek feedback directly from those individuals performing the daily tasks rather than only those individuals in managerial positions.
  • 27. #5 APPRECIATING YOUR EMPLOYEES
  • 28. “Employees say they can spend only 1 percent of their time on training development.” Learning Solutions Magazine, 2017
  • 29. #5 APPRECIATING YOUR EMPLOYEES 5 SIGNS OF A DISENGAGED EMPLOYEE Prioritize employee recognition and you can ensure a positive, productive, innovative organizational climate. Provide employee recognition to say thank you and to encourage more of the actions and thinking that you believe will make your organization successful. An effective employee recognition system is simple, immediate, and powerfully reinforcing. Employees feel cared about and appreciated. It may seem simplistic, but people who feel recognized and cared about produce more and better work. People who feel appreciated are more positive about themselves and their ability to contribute. When you recognize people effectively, you reinforce, with your chosen means of recognition, the actions and behaviour's you most want to see people repeat.
  • 30. Visit applearn.com to discover how you could enhance your employees workplace experience with the ADOPT Platform
  • 31. 5 signs of a disengaged employee AppLearn February 2018 THANK YOU Tel: (0)8455 20 20 80 AppLearn, The Sharp Project, Thorp Road, Manchester, M40 5BJ