Personal Information
Organización/Lugar de trabajo
Mexico Mexico
Sector
Technology / Software / Internet
Sitio web
www.enthus.com.mx
Acerca de
Management Contact Center Experience. Sales, Administration, Operations, IT, RH.
Technology expertice
26 years of experience at Contact Center Industry.
Analyzing, Building and Solving BPO issues
Mission Critical Projects to receive calls for service reports and questions about checks. 11 10 2009
Set the operation to achieve the service and profits levels.
Application Design
Design report, quality, recording and ticket administration applications.
Design and implementation of sales force 2011
120% Growing Sales 2012.
Start Up Enthus Customer Service Global Call Center
Specialties: Sales, Technology and Operations,Results Delivery, Business Acumen, Negotiation, team work, an...
Etiquetas
contact center
help desk
call center
customer service
servicio al cliente
mesa de ayuda
ticket
servicio
marketing
centro de atención al cliente
dimensionamiento
infrastructure
sales
atenciÓn a clientes
harware
software
implementación
curso
centro de atencion telefonica
seguimiento
clientes
expendiente electrónico
aplicaciones especiales.
atención a clientes
telemarketing
trámite
outsourcing
offshore
customer support
customer relationship management
Ver más
- Presentaciones
- Documentos
- Infografías