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Housing Microfinance,
Addressing Home Improvements
      and Housing Needs
              Teresa Ganzon
             Bangko Kabayan




  2010 RBAP-MABS National Roundtable Conference
  Hyatt Hotel and Casino, Manila
  June 2-3, 2010
GABAY Housing Loan
Bangko Kabayan’s Housing Microfinance
Why    2005 MF Survey
HMF?


       1. Additional working capital         ✔
       2. Education                          ✔
       3. Medical purposes                   ✔
       4. House repair & renovation

       5. Addt’l capital for farming activities

       6. Car
Why
HMF?
     Feasibility of product because of higher
      demand for home improvement
     Additional loan product for
      Microfinance Clients (market
      penetration)
     Increase in no. of accounts for Account
      Officers
     Client retention (because GABAY is an
      incentive loan for existing clients)
Sample Flyer
Clients
            (As of March 2010)

 Number of accounts: 267
 Total Releases:      P 5,496,000.00
 Loan Portfolio:      P 3,899,074.36
 Ave. Loan Term:      10 months
 Ave. Loan Amount:    P 20,500.00
Type of Projects
Kitchen Improvement                                31    11.6%
Wall Finishing and Painting                        45    16.8%
Ceiling and Roof Improvement                       23    8.6%
Bathroom Improvement                               16     6%
Improvement of doors and windows                   20    7.5%
Floor finishing and Improvement                    14    5.2%
Water and Electric Supply                          17    6.3%
Additional Capital for House Construction          13    4.9%
Home Improvement/Renovation (addt’l rooms)         61    22.9%
Fence Improvement                                   9    3.4%
Apartment                                           2    0.75%
Other related projects (poultry, piggery, store)   16     6%
Total                                              267   100%
Developmental
Stage
 STEP 1: Market Research was
 conducted through the
 support of MABS
 a) with two (2) days indoor
 and actual field training
 b) preparation of draft product
 manual
 c) FGD with BM’s, AO’s,
 Supervisors and selected
 respondents from the branch
Developmental Stage
 STEP 2: Training of Supervisors and Account Officers of Pilot
 Branches

 a) in-house training with AOs and Supervisors
    in-

 b) documentation and discussion of policies



 STEP 3: Manual Preparation and Approval



 STEP 4 : Inclusion of Housing Microfinance in Loans Program
 and General Ledger
Introductory
                                             Stage
• Pilot test in two (2) branches
• Zero availment on the first three (3) months of pilot testing
   o July is not a good month to start construction and repair
     of houses
   o AO hesitant to offer new product (new documentation
     requirement procedure for group lending)
Introductory Stage
• One time orientation without follow through in
  process and procedure is ineffective for new
  products.
• We pilot-tested HMF during the peak season for loan
      pilot-
  renewal of existing clients.
• Bangko Kabayan was not able to roll-out HMF on the
                                 roll-
  1st semester of 2009 and was delayed by six (6)
  months.
Introductory Stage
Product roll-out was delayed because…
        roll-
  ..preparation & approval of Process and Procedure
  Manual took a lot of time
  ..our MF department focused more on strengthening
  existing loan products to achieve growth for 2009
  ..there was quite a number of scheduled renewals
  from existing clients
Moving
                                                 Forward
•   After the MABS roundtable on HMF, our Supervisors realized that HMF
    loans did not need to have large amounts and that simple house
    renovations could be accommodated.

•   Bangko Kabayan’s GABAY Housing Loan has shown remarkable growth
    since its pilot test (Sept. ’09)

•   As of April 2010, it has total releases of P5.5 M, a portfolio of P3.9 M with
    232 accounts and 0.43% PAR.
BK HMF Loan Status
   Performance
Future Plans
  Continuous marketing of GABAY Housing Loan to all
  eligible MF clients

  Roll-out to regular depositors
   Roll-

  Maintain zero percent (0%) PAR through proper account
  management

  Continuous product innovation
Impact of HMF

1. Bank and Management
     Additional product to offer for the clients


         Good opportunity and competitive
          advantage

         Additional loan portfolio
Impact of HMF

2. Account Officer
      Additional portfolio that may be
       considered for incentive

        Helps the account officer acquire new
         clients by offering good opportunities
         not only on their business but also in
         their status of living
Impact of HMF

3. Microfinance Clients
     Availment of additional (incentive) loan
        with a lower interest rate and a longer
        term

        Diversion of funds for their business can
         be avoided

        Improve their status of living
Marigel Luz
           Loan Amount: P 15,000.00
Project: Improvement of Kitchen and Bath Room


  BEFORE                         AFTER
Marigel Luz
           Loan Amount: P 15,000.00
Project: Improvement of Kitchen and Bath Room


  BEFORE                         AFTER
Evangeline Banila
     Loan Amount: P 9,000.00
      Project: Wall Painting

BEFORE                       AFTER
Nenita Magtibay
               Loan Amount: P 20,000.00
Project: Partitions of 2 Bed Rooms and Wall Finishing


     BEFORE                           AFTER
Riza Capinding
          Loan Amount: P 9,000.00
Project: Repair of Ceiling and Wall Painting


BEFORE                            AFTER
Mila Rosales
             Loan Amount: P 13,000.00
Project: Improvement of terrace precast and flooring

    BEFORE                            AFTER
Protacia Lorzano
             Loan Amount: P 50,000.00
Project: Kitchen Improvement (flooring, walls, sink,
                     cabinet)

    BEFORE                            AFTER
Jasmin Lat
       Loan Amount: P 50,000.00
 Project: Construction of Sari-sari store
                          Sari-


BEFORE                           AFTER
Edna Honrade
                Loan Amount: P 40,000.00
Project: Construction of Ground Floor and additional room

       BEFORE                           AFTER
Dulce Merano
          Loan Amount: P 15,000.00
Project: Fence Improvement and Water Tank

 BEFORE                        AFTER

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Housing Microfinanc: Addressing Home Improvements and Housing Needs

  • 1. Housing Microfinance, Addressing Home Improvements and Housing Needs Teresa Ganzon Bangko Kabayan 2010 RBAP-MABS National Roundtable Conference Hyatt Hotel and Casino, Manila June 2-3, 2010
  • 2. GABAY Housing Loan Bangko Kabayan’s Housing Microfinance
  • 3. Why 2005 MF Survey HMF? 1. Additional working capital ✔ 2. Education ✔ 3. Medical purposes ✔ 4. House repair & renovation 5. Addt’l capital for farming activities 6. Car
  • 4. Why HMF?  Feasibility of product because of higher demand for home improvement  Additional loan product for Microfinance Clients (market penetration)  Increase in no. of accounts for Account Officers  Client retention (because GABAY is an incentive loan for existing clients)
  • 6. Clients (As of March 2010)  Number of accounts: 267  Total Releases: P 5,496,000.00  Loan Portfolio: P 3,899,074.36  Ave. Loan Term: 10 months  Ave. Loan Amount: P 20,500.00
  • 7. Type of Projects Kitchen Improvement 31 11.6% Wall Finishing and Painting 45 16.8% Ceiling and Roof Improvement 23 8.6% Bathroom Improvement 16 6% Improvement of doors and windows 20 7.5% Floor finishing and Improvement 14 5.2% Water and Electric Supply 17 6.3% Additional Capital for House Construction 13 4.9% Home Improvement/Renovation (addt’l rooms) 61 22.9% Fence Improvement 9 3.4% Apartment 2 0.75% Other related projects (poultry, piggery, store) 16 6% Total 267 100%
  • 8. Developmental Stage STEP 1: Market Research was conducted through the support of MABS a) with two (2) days indoor and actual field training b) preparation of draft product manual c) FGD with BM’s, AO’s, Supervisors and selected respondents from the branch
  • 9. Developmental Stage STEP 2: Training of Supervisors and Account Officers of Pilot Branches a) in-house training with AOs and Supervisors in- b) documentation and discussion of policies STEP 3: Manual Preparation and Approval STEP 4 : Inclusion of Housing Microfinance in Loans Program and General Ledger
  • 10. Introductory Stage • Pilot test in two (2) branches • Zero availment on the first three (3) months of pilot testing o July is not a good month to start construction and repair of houses o AO hesitant to offer new product (new documentation requirement procedure for group lending)
  • 11. Introductory Stage • One time orientation without follow through in process and procedure is ineffective for new products. • We pilot-tested HMF during the peak season for loan pilot- renewal of existing clients. • Bangko Kabayan was not able to roll-out HMF on the roll- 1st semester of 2009 and was delayed by six (6) months.
  • 12. Introductory Stage Product roll-out was delayed because… roll- ..preparation & approval of Process and Procedure Manual took a lot of time ..our MF department focused more on strengthening existing loan products to achieve growth for 2009 ..there was quite a number of scheduled renewals from existing clients
  • 13. Moving Forward • After the MABS roundtable on HMF, our Supervisors realized that HMF loans did not need to have large amounts and that simple house renovations could be accommodated. • Bangko Kabayan’s GABAY Housing Loan has shown remarkable growth since its pilot test (Sept. ’09) • As of April 2010, it has total releases of P5.5 M, a portfolio of P3.9 M with 232 accounts and 0.43% PAR.
  • 14. BK HMF Loan Status Performance
  • 15. Future Plans Continuous marketing of GABAY Housing Loan to all eligible MF clients Roll-out to regular depositors Roll- Maintain zero percent (0%) PAR through proper account management Continuous product innovation
  • 16. Impact of HMF 1. Bank and Management  Additional product to offer for the clients  Good opportunity and competitive advantage  Additional loan portfolio
  • 17. Impact of HMF 2. Account Officer  Additional portfolio that may be considered for incentive  Helps the account officer acquire new clients by offering good opportunities not only on their business but also in their status of living
  • 18. Impact of HMF 3. Microfinance Clients  Availment of additional (incentive) loan with a lower interest rate and a longer term  Diversion of funds for their business can be avoided  Improve their status of living
  • 19. Marigel Luz Loan Amount: P 15,000.00 Project: Improvement of Kitchen and Bath Room BEFORE AFTER
  • 20. Marigel Luz Loan Amount: P 15,000.00 Project: Improvement of Kitchen and Bath Room BEFORE AFTER
  • 21. Evangeline Banila Loan Amount: P 9,000.00 Project: Wall Painting BEFORE AFTER
  • 22. Nenita Magtibay Loan Amount: P 20,000.00 Project: Partitions of 2 Bed Rooms and Wall Finishing BEFORE AFTER
  • 23. Riza Capinding Loan Amount: P 9,000.00 Project: Repair of Ceiling and Wall Painting BEFORE AFTER
  • 24. Mila Rosales Loan Amount: P 13,000.00 Project: Improvement of terrace precast and flooring BEFORE AFTER
  • 25. Protacia Lorzano Loan Amount: P 50,000.00 Project: Kitchen Improvement (flooring, walls, sink, cabinet) BEFORE AFTER
  • 26. Jasmin Lat Loan Amount: P 50,000.00 Project: Construction of Sari-sari store Sari- BEFORE AFTER
  • 27. Edna Honrade Loan Amount: P 40,000.00 Project: Construction of Ground Floor and additional room BEFORE AFTER
  • 28. Dulce Merano Loan Amount: P 15,000.00 Project: Fence Improvement and Water Tank BEFORE AFTER