1. Microfinance
Moving Forward for Rural Banks
John V. Owens
RBAP‐MABS
2011 RBAP‐MABS Regional Roundtable Conference
Hya= Hotel Casino, Manila
November 9, 2011
13. Are you using !
Social Networking
Crowdsourcing !
to expand your market outreach?!
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18. Inclusive Regulations
Expansion of MBOs
Introduction of Micro-Savings
Reduced KYC
Change in Effective Interest
Rate Calculations
Promotion of Consumer
Protection Practices
19. Rural Bank Responses
Market trend responses
o Product diversification and improved
customer retention programs
o Introduce payment services
Competitive responses
o Use MBOs to reach new/underserved areas
o Introduce micro-deposits mobile money
transfer as entry level product,
up-sell other products/services
o Use third-party networks to outsource KYC,
expand reach, and offer new services
20. Rural Bank Response
New Technology Adoption
Deploy Cash/Debit Card, Mobile Phone
Banking, and Agent Channels!
Upgrade Core Banking Solutions!
Utilize the Power of Social Networks!
Inclusive Regulation Adaptation
Review and Share Pricing Structure!
Incorporate Consumer Protection Principles !
21. Things to watch out ...
1. Pricing Transparency – Tiered Pricing
2. Credit Bureaus
3. Leverage Technology
1. Outreach
2. Competition
3. Efficiency
4. Social Networks ‐ Crowdsourcing
22. • Regular
Branches Branches
Offices • OBOs
• MBOs
• MIS
Technology • ATMs
Interfaces
• Mobile Phones
• Social Networks
• POS
Third‐ • Cash/Debit/ATM
party
Networks cards
• Agents
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24. Thank You
Email:
jowens@rbapmabs.com
Websites:
http://www.mobilephonebanking.rbap.org/
http://blog.mobilephonebanking.rbap.org/
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