Presentation held by Ms. Vjolca Cavolli as a part of the ICT the enabler for business development in the region Session at the 8th SEEITA and 7th MASIT Open Days Conference, 14th-15th October, 2010

1. ICT Impact in Republic of Kosova
Vjollca Cavolli
STIKK Executive Director
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

2. About Republic of Kosova
• Population: approximately 2.2 million
• Ethnic composition: 90 % Albanians, 5 % Serbs,
2 % Muslim Slavs (Bosniaks, Gorans),
2 % Roma and 1 % Turks
• Distribution: 42 % urban, 58 % rural
• Diaspora: over 500,000 people living abroad
• Languages: Albanian, Serbian, English.
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

3. E-Government
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

4. Government on-line
•E-Wealth management
•Intranet & CMS
•E-Municipality
•E-Tourism
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

5. E-Banking
•Institutional Payment
•National Payment
•International payment
•Account movements and
balances
•Daily account statements
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

6. Source: TRA Regulatory Framework
Telecommunication sector overview
Internet and Broadband
 13 ISP providers in market
 4 national wholesalers; PTK j.s.c /Dardanet, Ipko, Kujtesa and ArtMotion
 Broadband penetration has reached 6.08% per population and 36% per household
Market share based on the number
of Internet connections %
21.28
54.85
Telecom of Kosovo
Ipko
Kujtesa
53.86
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

7. Source: TRA Regulatory Framework
Telecommunication sector overview
Market Players Vala Ipko D3 mobile Z mobile
Business Model/Type MNO MNO MVNO MVNO
GSM 900 GSM GSM GSM
900/1800
Market share (users- 66.35% 31.87% 0.81% 1%
SIM)
Market share (Revenue) 79.53% 20.37% - -
Prepaid subscribers 96.5 %
Postpaid subscribers 3.5%
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

8. Skill upgrading
• 27.000 teachers expected to be ECDL certified over the next 2
years
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

9. Intangible investments and assets
•Restaurant Management
•Accounting Solutions
•CMS(Content Management System)
•CRM(Customer relationship management)
•Document Management
•Collaborative Solutions (Share Point)
•AMIS (Application for management of
purchased requests)
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

10. Intellectual property
• Balanced regulation and use of
IPRs are important for small
firms.
• STIKK in cooperation with USAID
will publish the IPR Manual for
Software companies on 26th
October 2010.
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org

11. Thank You
Vjollca Cavolli
STIKK Executive Director
8th SEEITA – 7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohrid www.seeita.org