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Game Changing Strategy
 to win the Shopsumer
8 in 10 people shopping
around in your category will
probably ignore your brand




                               Source: MCCPTrendstream™, Dunnhumby, 2011
The only way to reverse this trend
          is to create a
         Game Changing
  Shopper Marketing Strategy
MCCP’s strategy formula



1. Think ‘Shopsumer’
2. Get beyond the 4 walls
3. Find the emotional insight
People drop in & out of shopper mode at
any point, any place, any time
Emotion drives action &
rationalised behaviour…

          "The essential difference between
                 emotion and reason
                        is that
               emotion leads to action
                        while
            reason leads to conclusions."



                            Canadian Neurologist Donald Calne
Consumer & Shopper mind-sets
are merging …the birth of Shopsumer




 Consumer Mind-set                    Shopper Mind-set
The one path to purchase is dead
    Need
  Identified

      Home
    Home
               On Way
               to Store
                          Outside
                          of Store
                                  End of or
                                   In Aisle
                                            At Shelf
                                                       On Pack
                                                             Purchase
                                                                         Need
                                                                        Fulfilled
Tradable vs. Non-tradable
Emotional Needs




                                                        Source: MCCP Shopper Insight Study

            Source: MCCPTrendstream, Understanding the Irish Shopper In Home & In Store, June – Dec, 2011
5 MCCP ‘Shopsumer Shifters’




                              Source: MCCP Shopper Insight Study
Shopsumer Need for Control




   Need identified in-Home   Need enabled in-Store
Shopsumer Need for Connection




  Need identified in-Home       Need enabled in-Store
Shopsumer Need for Harmony




Need identified in-Home      Need enabled in-Store
MCCP’s strategy formula



1. Think ‘Shopsumer’
2. Get beyond the 4 walls
3. Find the emotional insight
Ask MCCP more about finding
Shopsumer Shifter Insights




                              kay@mccp.ie
                              susan@mccp.ie

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MCCP Shopsumer Study for Checkout conference 2012

  • 1. Game Changing Strategy to win the Shopsumer
  • 2. 8 in 10 people shopping around in your category will probably ignore your brand Source: MCCPTrendstream™, Dunnhumby, 2011
  • 3. The only way to reverse this trend is to create a Game Changing Shopper Marketing Strategy
  • 4. MCCP’s strategy formula 1. Think ‘Shopsumer’ 2. Get beyond the 4 walls 3. Find the emotional insight
  • 5. People drop in & out of shopper mode at any point, any place, any time
  • 6. Emotion drives action & rationalised behaviour… "The essential difference between emotion and reason is that emotion leads to action while reason leads to conclusions." Canadian Neurologist Donald Calne
  • 7. Consumer & Shopper mind-sets are merging …the birth of Shopsumer Consumer Mind-set Shopper Mind-set
  • 8. The one path to purchase is dead Need Identified Home Home On Way to Store Outside of Store End of or In Aisle At Shelf On Pack Purchase Need Fulfilled
  • 9. Tradable vs. Non-tradable Emotional Needs Source: MCCP Shopper Insight Study Source: MCCPTrendstream, Understanding the Irish Shopper In Home & In Store, June – Dec, 2011
  • 10. 5 MCCP ‘Shopsumer Shifters’ Source: MCCP Shopper Insight Study
  • 11. Shopsumer Need for Control Need identified in-Home Need enabled in-Store
  • 12. Shopsumer Need for Connection Need identified in-Home Need enabled in-Store
  • 13. Shopsumer Need for Harmony Need identified in-Home Need enabled in-Store
  • 14. MCCP’s strategy formula 1. Think ‘Shopsumer’ 2. Get beyond the 4 walls 3. Find the emotional insight
  • 15. Ask MCCP more about finding Shopsumer Shifter Insights kay@mccp.ie susan@mccp.ie