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Holiday Trends
                                                                    Marketers Can't Ignore
       THIS HOLIDAY SEASON IS FILLED WITH DIGITAL TRENDS.
        Consumers’ (holiday) spirits are up, and retailers will be busy. As the twinkle lights heat up, marketers are
        on the lookout for ways to reach American shoppers. Here’s a hint: Consumers are spending more online,
        they want tablets, and social media isn’t the only advertising tool they’re using this season.



          THE COMPETITION IS HEATING UP
 Christmas came early this year for many retailers, as more than 30% of
 retailers started advertising their Black Friday deals earlier in 2012 than they
 did in 2011.
                                                                                                                                 42%
     Advertising earlier helped retailers gain in value perceptions.
     According to YouGov’s Brand Index, the top 10 retailers perceived
     to provide the best value are:




                                                                                                                          In 2012, 42% of retailers
                                                                                                                          started Christmas advertising
                                                                                                                          in October.




                                                                                                                                          74%
     Because of the earlier jump in holiday marketing, more consumers
     started their holiday shopping prior to November.




                                                           35%                           43%
                                                                                                                          In 2011, online sales
                                                                                                                          increased by 74% the
                                                              2011                       2012                             week before Christmas.




                                                    SHOPPERS GONE MOBILE
 Holiday shoppers are no longer shackled to their home computers. Today, 40% of consumers will browse items in
 stores before making their purchases online.


     Across the board, people are using their mobile devices as Christmas shopping tools for a
     variety of activities, including:




                        42%                                41%                            37%                              37%                               33%
         Checking for                       Looking for                  Browsing online                     Looking up                      Searching for
      sales and specials                 competitive pricing            stores for products               store information                 product ratings
                                            on Amazon                       of interest                                                       and reviews


     It pays off for e-commerce retailers, as shoppers using tablets typically spend more.



                                                                                                    AVERAGE
         AVERAGE                                                                                    PURCHASE
         PURCHASE                                                                                   VIA
         VIA TABLET                                                                                 DESKTOP




                                         THE STATE OF ONLINE SHOPPING
 98% of all Christmas shoppers will be doing a portion of their shopping online, and two out of three Americans
 are planning to do most, if not all, of it online.


     Online sales in November and December will be about 17% higher in 2012 than 2011,
     following a continual annual increase.

                                                                         80 Billion
                                                                                                                                          $54.47
                                                                                                                          $46.64          billion
                                                                         60 Billion                        $40.04         billion
                                                                                          $33.79           billion
                                                                                          billion
                                                                         40 Billion

                                                                         20 Billion


                                                                                 0
                                                                                           2009            2010            2011           2012




                           HOLIDAY TABLET HABIT
 With 10% more people buying mobile devices for Christmas this year, it shouldn’t
 come as much of a surprise that more than half of all consumers want a tablet.
 One in four shoppers would even give up buying another gadget if it meant having
 a tablet instead.
                                                                                                                                                        59%
     2012 is the first year where several high-quality
     credible tablet options will compete against the
     iPad, giving consumers more choices for which
     brand to put on their wish list:
               iPad 3 or iPad                                          63%
                                                                                                                          Given the choice between a
                       iPad Mini                 24%                                                                      PC or a tablet as a holiday
    Samsung Galaxy Note                         22%                                                                       gift, 59% of respondents in a
  Amazon Kindle Fire HD                                                                                                   PriceGrabber survey chose
                                               20%                                                                        the tablet.
         Microsoft Surface                  13%
            Google Nexus 7                  12%
      Amazon Kindle Fire                   8%
               Sony Tablet S               8%
               Toshiba Excite             7%                                                                                            34%

     According to a 2012 TechBargains survey, prospective tablet
     buyers are making their choices based on:
     87%
                       77%               68%             61%
                                                                       49%            40%
                                                                                                         24%
                                                                                                                          About a third of those buying
                                                                                                                          tablets this Christmas will be
                                                                                                                          purchasing them for
   Consumer       Free                 Brand          Discounts       Coupon     Friends’    Rebates                      themselves.
product reviews shipping             reputation                        codes recommendations



                                                       REACHING CONSUMERS
 Advertisers expand existing online marketing and continue to increase spending in social media marketing,
 according to Experian's "2012 Holiday Marketing Checklist" study.


     2011’s Top 3 Most Successful Holiday Marketing Tactics:
     *Percentages slightly rounded past 100

        KEY:        Extremely Successful          Very Successful     Moderately Successful       Slightly Successful      Not At All Successful        Didn’t Use

               Email Marketing

                5.3%                                  40.4%                                              29.8%                    5.3% 3.5%             15.8%

               Paid Search Marketing
                    9.3%                           31.5%                                         31.5%                           7.4% 3.7%           16.7%

               Online Display Marketing
               3.7%                     25.9%                                    33.3%                                   16.7%          5.6%             14.8%




     2012’s Social Media Holiday Advertising Investment, Compared to 2011:
     *Percentages slightly rounded past 100

                    KEY:        Significant Increase        Increase    Same Investment        Decrease         Significant Decrease      Won’t Invest




                5.9%                          47.1%                                                                     37.3%                      2%           7.8%



               3.9%                       29.4%                                          41.2%                            2%         2%            21.6%




                                                  As 57% of Americans will be shopping the day
                                                  after Christmas, advertisers can keep the sales
                                                  going right past the actual holiday.

 SOURCES:
 EMARKETER.COM, EXPERIAN.COM, PRNEWSWIRE.COM, BUSINESS2COMMUNITY.COM,
 TECHBARGAINS.COM, BRANDINDEX.COM, ECONSULTANCY.COM, BIZREPORT.COM,                                                        mdgadvertising.com
 LIVEPERSON.COM, INR.SYNAPTICDIGITAL.COM/AMERICANEXPRESS                                                             twitter: @MDGadvertising

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Holiday Trends Marketers Can’t Ignore

  • 1. Holiday Trends Marketers Can't Ignore THIS HOLIDAY SEASON IS FILLED WITH DIGITAL TRENDS. Consumers’ (holiday) spirits are up, and retailers will be busy. As the twinkle lights heat up, marketers are on the lookout for ways to reach American shoppers. Here’s a hint: Consumers are spending more online, they want tablets, and social media isn’t the only advertising tool they’re using this season. THE COMPETITION IS HEATING UP Christmas came early this year for many retailers, as more than 30% of retailers started advertising their Black Friday deals earlier in 2012 than they did in 2011. 42% Advertising earlier helped retailers gain in value perceptions. According to YouGov’s Brand Index, the top 10 retailers perceived to provide the best value are: In 2012, 42% of retailers started Christmas advertising in October. 74% Because of the earlier jump in holiday marketing, more consumers started their holiday shopping prior to November. 35% 43% In 2011, online sales increased by 74% the 2011 2012 week before Christmas. SHOPPERS GONE MOBILE Holiday shoppers are no longer shackled to their home computers. Today, 40% of consumers will browse items in stores before making their purchases online. Across the board, people are using their mobile devices as Christmas shopping tools for a variety of activities, including: 42% 41% 37% 37% 33% Checking for Looking for Browsing online Looking up Searching for sales and specials competitive pricing stores for products store information product ratings on Amazon of interest and reviews It pays off for e-commerce retailers, as shoppers using tablets typically spend more. AVERAGE AVERAGE PURCHASE PURCHASE VIA VIA TABLET DESKTOP THE STATE OF ONLINE SHOPPING 98% of all Christmas shoppers will be doing a portion of their shopping online, and two out of three Americans are planning to do most, if not all, of it online. Online sales in November and December will be about 17% higher in 2012 than 2011, following a continual annual increase. 80 Billion $54.47 $46.64 billion 60 Billion $40.04 billion $33.79 billion billion 40 Billion 20 Billion 0 2009 2010 2011 2012 HOLIDAY TABLET HABIT With 10% more people buying mobile devices for Christmas this year, it shouldn’t come as much of a surprise that more than half of all consumers want a tablet. One in four shoppers would even give up buying another gadget if it meant having a tablet instead. 59% 2012 is the first year where several high-quality credible tablet options will compete against the iPad, giving consumers more choices for which brand to put on their wish list: iPad 3 or iPad 63% Given the choice between a iPad Mini 24% PC or a tablet as a holiday Samsung Galaxy Note 22% gift, 59% of respondents in a Amazon Kindle Fire HD PriceGrabber survey chose 20% the tablet. Microsoft Surface 13% Google Nexus 7 12% Amazon Kindle Fire 8% Sony Tablet S 8% Toshiba Excite 7% 34% According to a 2012 TechBargains survey, prospective tablet buyers are making their choices based on: 87% 77% 68% 61% 49% 40% 24% About a third of those buying tablets this Christmas will be purchasing them for Consumer Free Brand Discounts Coupon Friends’ Rebates themselves. product reviews shipping reputation codes recommendations REACHING CONSUMERS Advertisers expand existing online marketing and continue to increase spending in social media marketing, according to Experian's "2012 Holiday Marketing Checklist" study. 2011’s Top 3 Most Successful Holiday Marketing Tactics: *Percentages slightly rounded past 100 KEY: Extremely Successful Very Successful Moderately Successful Slightly Successful Not At All Successful Didn’t Use Email Marketing 5.3% 40.4% 29.8% 5.3% 3.5% 15.8% Paid Search Marketing 9.3% 31.5% 31.5% 7.4% 3.7% 16.7% Online Display Marketing 3.7% 25.9% 33.3% 16.7% 5.6% 14.8% 2012’s Social Media Holiday Advertising Investment, Compared to 2011: *Percentages slightly rounded past 100 KEY: Significant Increase Increase Same Investment Decrease Significant Decrease Won’t Invest 5.9% 47.1% 37.3% 2% 7.8% 3.9% 29.4% 41.2% 2% 2% 21.6% As 57% of Americans will be shopping the day after Christmas, advertisers can keep the sales going right past the actual holiday. SOURCES: EMARKETER.COM, EXPERIAN.COM, PRNEWSWIRE.COM, BUSINESS2COMMUNITY.COM, TECHBARGAINS.COM, BRANDINDEX.COM, ECONSULTANCY.COM, BIZREPORT.COM, mdgadvertising.com LIVEPERSON.COM, INR.SYNAPTICDIGITAL.COM/AMERICANEXPRESS twitter: @MDGadvertising