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The Inside Edge
                                                    The MEC Ireland Newsletter

                                                          www.mecglobal.ie


        Inaugural Thought Leadership Debate at MEC
      Quarter 4, 2011– Issue number:12

                                                    The inaugural MEC Thought Leadership Debate (TLD) took place in the
             IN THIS ISSUE:                         MEC offices on November 16th and was met with positive reaction from the
                                                    industry.
  P1: MEC’s Thought Leadership Debate
                                                    MEC have taken the initiative to run a series of debates over the next year,
  P2 : Brand Ireland
                                                    to encourage discussion & constructive criticism of our industry. The aim
  P3: Media Focus: Advertising Eco
  Systems by Aidan McCullen                         of the first debate was to take a holistic view, question what we do well &
  P4: Programme Focus: X Factor                 &   what we could do better, then learn from this and do something practical
  Social Media                                      with the findings.
  P5: Media Focus: Mobile & this year’s
  SWOTYs                                            A host of industry leaders were invited to take part in the event which was chaired
  P6-7: Media Developments in 2012                  by IMJ’s John McGee. David Hayes opened the night by praising the resilience of
  P8: MEC in Action                                 media as an industry & it’s continuing and growing creativity. Afterwards, each
                                                    speaker was allocated three minutes to state their response before it was opened to
                                                    the floor to discuss any underlining issues further.

                                                    The most common positive thought centred on relationships; those between suppliers and
                                                    media agencies and the focus on getting things done.
  Advertising Worth                                 There was talk of ambition, of a collective desire to rediscover growth. Homage was paid to
                                                    the newly founded media awards, while it was stated that 2012 would be the year of the
  Nobody truthfully knows how much the              mobile.
  advertising industry is worth in Ireland.         The role the industry has played in maintaining employment was discussed, with Dublin’s
  Digital spends are still not accounted for, and
                                                    acclaimed position as a digital centre of excellence praised.
  within the last couple of months, press as a
  result of hyper inflation is now being reported
  at an agreed agency discount. Figures
  below are from Nielsen Ad Dynamix, and
  those for online are MEC estimates.


        Expenditure 1/11/10 – 31/10/11
              €1,037,084,962

                 1%                                 Respect was also paid to ‘traditional’ media whose promptness to progress digitally has
            9%        9%              Cinema        helped them maintain their share of the pie. The Daily Mail was lauded for winning the best
                                      Outdoor       overall app at this year’s Appys.

                                      Press         As to what the industry could do better, there was a desire to re-discover who we are; not
      30%
                                      Radio         just as an industry, but as a country. We should remind ourselves that we are world class
                           42%                      communication providers. We should promote Brand Ireland. We are a young progressive
                                      TV
                                                    country, filled with early adopters with enthusiasm for new brands. This points needs to be
            9%                        Digital       sold to advertisers abroad.

       Total Spend Decline since 2009               It was judged that we’ve never seen ourselves as a collective industry, thus do not know
 from €1.134bn in 2009 to €1.037bn this year        our worth. The value chain is flawed and we have managed to cheapen our work.
1.2
1.1
  1                                                 "We think the debate has moved on from just the cost of media - which is important, but the
0.9                                                 real question most clients want answered is, did it work, did we get a return on what we
0.8
0.7
                                           2009     spent? That's our focus as an agency”.
0.6                                        2010
0.5                                                 MEC are developing a tangible follow-up and are working with the debate's participants on
                                           2011
0.4                                                 this, the results of which will be disclosed in early 2012.
0.3
0.2
                                                    It’s proposed that the next debate will cover digital (specific details TBC) and we look
0.1
  0                                                 forward to welcoming new contributors participation.
TOP COUNTRY BRAND INDEX

                                                   Brand Ireland’s World Rankings
1.Canada                  11. Germany
                                                   The Thought Leadership debate drew questions on Ireland as a
2. Switzerland            12.Norway                brand and how it should be represented on a world stage to attract
                                                   more advertising revenue to the market. A question which must be
3. New Zealand            13. UK
                                                   answered though is “How is Brand Ireland viewed now?”

4.Japan                   14. Spain


5. Australia              15. Spain
                                                   A recent research paper by Future Brand which created a country brand index for
                                                   2011/2012 looks at the importance of country branding for tourism and
6. United States          16. Singapore            investment. The research paper which examined 113 countries looked at five
                                                   key parameters for developing the brand index: Value System, Quality of Life,
7. Sweden                 17. Austria              Good for Business, Heritage and Culture and Tourism.

8.Finland                 18.Maldives              Ireland failed to appear in the Top Ten overall brand index coming in at number
                                                   20 of the 113 measured moving down 3 places since 2010. In Europe, Ireland
9. France                 19. Iceland
                                                   ranked 13th again sliding three places from 2010.

10. Italy                 20. IRELAND
                                                   Of the five dimensions measured, Ireland appeared in all except Tourism.
                                                   Despite heavy investment by Tourism Ireland in promoting Ireland abroad it
Newspapers reverting to Paywall                    failed to appear within the top 25 countries affecting the overall score of the
With many newspapers struggling            with    index.
decreasing circulation figures, it was a bold
move by the New York Times to introduce a          Interestingly Ireland appeared as number 18 for the Value System dimension –
Pay Wall by which readers have to pay to           an improvement of 2 places since 2010. Value System dimension is based on
access the newspaper online. Readers can
                                                   political freedom, tolerance, stable legal environment, freedom of speech, and
access 19 articles per month before being
                                                   environmental friendliness. Ireland also improved by 2 places in the Good for
charged. (FT, charge after 3 articles have
                                                   Business and Heritage and Culture. The most marked improvement comes in
been read.) With circulation figures actually
increasing both online and for           home      Quality of Life, Ireland sits in position 22 but have improved by 5 places since
deliveries   after    the    introduction,    it   2010.
demonstrates that readers are willing to pay
for news content online if the offering is         There is no doubting that Ireland’s economic situation and the intervention of IMF
strong enough.                                     as well as issues with the Irish Political Arena have impacted on Brand Ireland.
In Ireland a similar move has recently been
                                                   Despite the visits of Barack Obama and The Queen catapulting Ireland onto the
made by           Sunday Business Post.
                                                   world stage it has failed to convert into a higher index ranking. Ireland’s ability to
Simultaneously, they have launched Daily
                                                   recover from the economic downturn however as well as its favourable tax rates
Business Post, an online-only free digital
news service                                       for International Companies should continue to boost performance in the
                                                   parameters of Value System and Good for Business. It is clear that Tourism
Starbucks mobile payments                          Ireland have some way to go to improve Ireland’s standing in this arena in order

Starbucks is installing a mobile payment           to improve the overall brand ranking.
system in the form of an iPhone app into 700
of its outlets across the UK and Ireland.
Following the successful US roll-out, the
Starbucks app will be available for iPhone
and iPod Touch users from 5th of January
2012 and allows consumers to pay for their
items through their phone with the aim to
reduce transaction time by around 10
seconds. Good news for grumpy pre coffee
customers who hate to wait!
News Bites                       Media Focus:                           Advertising Eco-Systems
                                                            By Aidan McCullen Communicorp Digital
MEC has commenced an advertising
campaign, on RoI . Commencing as a FPC    When you think back to when Apple unveiled iTunes, it was simply
in the Irish Times, the campaign has      a music player which organised your music collection in a neat way.
moved online so be sure keep an eye out
                                          It offered a far better user experience than its main competitor
for it.
                                          winamp. People flocked to it whether they were Apple product users
                                          or not, it was available for window or Mac users alike.
                                          Now we know it was far more than a great tool to organise your music collection. It is an
                                          essential element in the Apple eco-system. The Apple eco-system is very obvious with
                                          “Apple households” where Mum and Dad have iPhones, the kids have iPod touches and
                                          the family sit together watching Apple TV while tweeting on the iPad. Steve Jobs' vision
                                          was that the Mac computer would be the central hub for all Apple devices.

                                          Keeping that idea of a central hub in mind now let us look at the other Apple revenue
                                          machine: Apps. According to Canalys research App Stores are expected to bring in $7.3
                                          billion in revenue in 2011 and reach $36.7 billion by 2015.

                                          Now let us connect the dots. iTunes lives on Apple connected devices, which all
                                          seamlessly work together. While iTunes started as a great music organisation tool it has
                                          now realised its potential as a digital marketplace. iTunes has now become a digital news
                                          stand, record store, book shop, movie rental store.

                                          While iTunes started as a minimal product offering it has become the hub of a commercial
                                          eco-system. Advertising can be approached in a similar manner.



Digital Radio Stats

 Station           Facebook
                   Followers
                                          The Communicorp Digital Eco-System
 Spin 1038         127,507
                                          Like iTunes, radio serves a core purpose. Radio is a medium to keep people company and
 FM104             119,165                up to date with current affairs, topics of interest and of course music. Advertising is of
 Spin SW           75,850                 course the way to pay for radio and hopefully generate a profit.

 Today FM          58,357
                                          With Communicorp Digital we approach digital innovations in the same manner as the
 98FM              39,062                 iTunes model. We create tools like apps; concentrate on user experience and providing
                                          unique content. Then, we gradually introduce advertising, while maintaining user
                                          experience as much as possible. (Bearing in mind given the choice users will always say
                                          no to advertising). So, just like iTunes created a delivery vehicle for apps, music and
                                          eBooks digital innovations can create a delivery vehicle for advertising.
  Station           App Downloads
                                          Let's now take a practical example. In 2009 we took the decision to create "Radio You Can
  Spin 1038         107,620
                                          See"; this is a live video stream of each studio. We decided that we are not a Radio group,
  FM104             90,000                but a media group and we serve content, not just audio content. This offered a new media
  Spin SW           7,761                 consumption experience for our audience. It also allows us to provide a visual experience
                                          for that audience. We now have over 130,000 unique viewers of Radio you can see per
  Today FM          145,526
                                          month. From a delivery vehicle perspective, it allowed us deliver video pre-roll, where we
  98FM              78,440                previously could not. We have just launched a social Media player on www.spin1038.com
                                          where our audience can tweet or comment via Facebook on what they are watching
                                          online. Just like iTunes matured to deliver its reason for being, Radio You Can See, as well
                                          as providing an enhanced user experience has become a delivery vehicle for advertising.
TV3.ie & 3Player               Programme Focus:                                        X Factor
            X Factor Stats
                                          It’s almost impossible not to have an opinion on The X Factor. This year is no exception,
                                          whether it was Frankie’s forced exit, or the alleged bickering among the judges, it has us
              TV3.IE   3PLAYER   TOTAL    glued to our tellies. Or does it? Weekly figures from the UK has it losing figures on a
Unique                                    weekly basis, and it’s no different here. Viewership from 2006 – 2008 show consistent
Users         18,000   10,000    28,000   ratings, which then reach significant heights both in 2009 and 2010. From an Irish point of
                                          view, It’s no coincidence then that these were also the years that Mary Byrne and Jedward
Visits -                                  took part in the competition. This year however, the numbers failed to meet last years
              25,000   12,000    37,000
                                          benchmark
Pageviews
              50,000   25,000    75,000                             TVRs (avg) Live Shows Sat /Sun Sep – Nov ONLY
Av
                                                   Year                   A15+                  A15-24                  A15-34
Time/Site     16:39    19:11     17:31
Videos                                            2006                     6.6                    5.7                     7.8
Played        20,000   20,000    40,000           2007                     6.5                    5.6                     7.3

  Fastest Facebook & Twitter grown                2008                     7.9                    7.2                     8.7
  growth during live show over the                2009                    11.9                     13                    13.6
  past couple of weeks
                                                  2010                     18                    15.1                    18.8
                                                  2011                    11.8                     10                    13.1

                                          But rather than quickly dismiss the dwindling numbers as less eye balls seeing our brands,
                                          it’s worth considering all the other ways that viewers engage with the show. Along with the
                                          strong performance online (above left) it’s worth looking at how the show fairs both on and
                                          with social media. Every Saturday and Sunday night, X factor related topics trends both in
                                          the UK and Ireland. Be it the guests, the contestants or the judges. Without fail, the twitter
                                          audience are actively watching and speaking about this show. Interestingly too, those who
                                          are in the finals, have had the most gains in fans/followers over the past few weeks. The
                                          Wall Blog (wallblog.ie) has been following social media patterns since the beginning of the
                                          X Factor live shows theorising that whoever makes the most social media gains, be it on
                                          Facebook or Twitter, survive. Little Mix have made the biggest gains most recently, thus if
                                          the trends on social media are anything to go by, we have our winner! But how do we
                                          translate this insight for our brands? If consumers are engaged so intensely with social
           Creative Advertising:          media, surely this platform offers us the opportunity for brands to speak with their
 Innocent’s Big Knit ad the Irish Times   consumers. Below are four key areas that we believe can apply to most if not all brands.



                                                   Top Tips for Brands Using Social Media


                                                                       Release data on social media exclusively, means that it will
                                          Premiering Content           more likely spread faster


                                                                       Watching TV and on social media at the same time. Viewers
                                          Second Screen Apps           'talk' to each other during shows

                                                                       Speaking with fans who use the '‘hashtag' on twitter,
                                          Connect with Fans            commenting on Facebook

                                                                       Integrating social media. X Factor speak to it's fans
                                          Being Part of the Show       throughout the show
Fast Facebook Facts                             Media Focus: Mobile
                                                 IAB and PwC estimate that the Irish mobile display market was worth over €1.6
 •   There are over 2 billion likes generated
                                                 million for the first half of this year, This figure does not take into account mobile
     on Facebook everyday globally and
                                                 search.
     over 1.75 billion photos uploaded every
     week                                        With the roll out of new technology in Ireland the mobile advertising market is
                                                 rapidly increasing. Opportunities now include location based text message
 •   There are 350 million active Facebook
                                                 targeting from O2. We can now reach consumers when they enter a pre-defined
     mobile users in the world
                                                 area by delivering them a relevant message directly to their phone; We can
                                                 speak to them when they’re near a retail outlet, gym even hospitals. The key for
 •   In Ireland, Facebook users           have
     doubled in the last 2 years                 brands is to keep the the message relevant and targeted to their audience.

                                                 The rate of advertisers messages being opened are averaging at an astonishing
 •   That equates to 2,014,100 accounts
                                                 97% versus a 10-20% open rate for email messages. Furthermore, redemption
                                                 rates are between 2.5% to 8%, again much higher than the 1% redemption rates
 •   Or 44% of the population
                                                 of paper print outs.
 •   1.052M are women .921M are men
                                                 In 2012, we will also see more HTML advertising opportunities available to the
                                                 mobile market in Ireland, making rich media advertising possible on this format.
 •   Dublin City has the most people on
                                                 The user experience will be more interactive, more content driven and ultimately
     Facebook, with 780,000 users
                                                 more engaging.
 •   18-34 year olds make up more than half
                                                 At last we are finally in the year(s) of mobile – exciting times ahead.
     the Irish users, or 1.095M

 •   Alcohol dominates the most liked pages      Specsavers Spectacle Wearer of
     in Ireland with Baileys, Guinness and
     Jameson being the top three with over
     a quarter of a million likes each
                                                 the Year Awards 2011
                                                 This year Specsavers held their annual Spectacle Wearer of the Year awards in
 •   Pennys, Oxegen Music Festival, Tayto,
     Tourism Ireland, Captain Morgans, Ben       London’s Battersea power station, an iconic building that was illuminated green
     and Jerrys and Ryan Air make up the         with giant Specsavers logos for the event. Gok Wan, Specsavers celebrity brand
     remaining seven of the top ten pages:       ambassador hosted the show and interviewed contestants on the night. Grace
     Source: Edelman.ie                          Healy represented Ireland at the event; she is currently studying drama in Trinity
                                                 College Dublin, her drama experience certainly shone through on the catwalk.
                                                 Grace, out of thousands of entries, was awarded an amazing second place on
                                                 the night, winning a trip to Paris and a modelling contract. The judges voted Lucie
London’s Battersea power station lit             Stevenson from Scotland as Spectacle Wearer of the Year 2011.
up by Specsavers                                 For fans who could not make the event, regular updates were made on the
                                                 Specsavers Ireland Facebook page by MEC’s very own Louise O’ Gorman.
                                                 Pictures and news from the event provided fans with a virtual ‘backstage pass’ to
                                                 the event. Inviting non-attendees to comment and react as the event unfolded
                                                 live enabled Specsavers to interact with a larger audience on the night.

                                                 On Twitter, people were also able to follow the subject #SWOTY for broader
                                                 insights and pictures as the night unfolded from both celebrities and attendees.
                                                 This event was a first for @mecireland to live tweet from.

                                                 The event was a great success with comments and interaction on the
                                                 Specsavers Ireland FB page continuing long after the event. Live blogging and
                                                 social media updates not only further extend the ‘shelf life’ of events, they also
                                                 bring the consumer closer to it and engage them longer.
#Twitter fast facts                         New Developments in Media
•   The number of adults in Ireland             Some of the developments that came to the fore in 2011 and that
    over the age of 15 with a                   have added even more possibilities to our media communications
    Twitter account has grown
                                                span from product placement to watching TV online to watching
    from 7% to 11% in a year, or 385,000
    people                                      our press ads come to life in 3D on our phone. Below are just a
                                                sample of what we came across.
•   Approximately 60,000 unique users
    active per each rolling 5 day period.       TV3s Challenge to the RTE Share Dealing:                RTE have for some time
    Average of 159,000 tweets were sent per     conducted the practice of share dealing, a process whereby RTE insisted on
    day (over 31 day period)
                                                achieving a majority share of advertising spend in return for a preferred discount.
                                                Recently, the Competition Authority gave their ruling on a complaint TV3 made
•   47% of tweeters sent only one tweet in a
                                                against RTE’s share dealing policy for TV advertising. The complaint was in
    5 day period
                                                relation to Section 5 of the Competition Act 2002 - ‘Any abuse by one or more
•   78% sent less than 10 tweets in a 5 day     undertakings of a dominant position in trade for any goods or services in the
    period                                      State or in any part of the State is prohibited’. There is no doubt that share
                                                dealing was a restrictive practice and MEC cautiously welcome the suspension of
•   22% sent 10 or more tweets and              it next year. However RTE have yet to announce how they intend to replace it so
    accounted for 85% of all tweets
                                                we think it is prudent to suspend judgement until it has been revealed.

•   Re-tweets on Twitter account for 8-10%
                                                Product Placement: On Monday 2nd May,
    of traffic
                                                the new code for product placement in Ireland
•   71% of Irish journalists use Twitter as a   came into effect. Whilst TV3 led the way
    news source                                 allowing for PP in their home grown shows
                                                such as The Apprentice, Take Me Out and
•   Ruth Ní Fhloinn claims to have started      their GAA coverage, RTE joined ranks by
    #SeanOBrienFacts                            allowing the corner store in Fair City to be
                                                bought out by Spar. The new shop was unveiled in the December 6th episode
•   MEC are on twitter, follow us on
                                                and is part of an overall Fair City marketing and sponsorship investment of
    @mecireland
                                                €900,000 by BWG Foods.
•   Source Ipsos MRBI; Knexsy
                                                Blippar: Before reading on, we urge you to download the Blipper app on your
          Blipp and enjoy
                                                smart phone. Once you’ve done it, press the button and scan over the Jurassic
                                                Park ad to your left. Voilà. Amazing piece of technology that allows your smart
                                                phone to interact with a static press ad. Not only are the ads brought to life, the
                                                consumer can be lead directly to a website/video without the hassle of typing in a
                                                URL. Isn’t a QR code the same thing you may ask? If you download the app and
                                                see what it can do, you won’t ask this question again. Blipper is exclusively
                                                available in Ireland with the Metro Herald until December 2011.


                                                Augmented reality in the UK however, is working on another level, as Tesco UK
                                                are trailing it both in-store and online, helping them to sell more bulky products,
                                                including consumer electronics. Consumers can use the in-store technology to
                                                generate a 3D image of a product and find out its specifications by holding a
                                                product key or Tesco Direct catalogue up to a webcam. The aim is literally to
                                                reduce the amount of space these bulkier items normally take up. Some 40
                                                products are being trialled in the augmented reality initiative including televisions
                                                and     'Pirates   of  the   Caribbean'         Lego.     Check      it   out     on
                                                http://www.tesco.com/augmented-reality
News Bites                              New Developments in Media
       Late Late Toy Show
This year’s Late Late Toy Show has once          Itagged     Launched by Kinetic, is a new mobile app set to
again broken records, beating last year’s
phenomenal numbers. It was watched by an         challenge QRs. It allows consumers to download branded
average audience of 1,414,300 people, an         content directly from media onto their smart phones and tablet
increase of almost 7,000 viewers on last         devices simply by entering a ‘tag’ or a word. Rather than
year's    record-breaking   audience       of    googling a word (or indeed typing in a URL) the consumer uses the ‘tag’ word on
1,407,700. 78% of HK with Kids and 86% of        the ad and they are brought directly to the brand’s content.
Kids watching TV at the time were watching
the programme on RTÉ One. Impressively,
#Toyshow trended globally on twitter for the
duration of the show.                            TV3’s 3 player           Winner of a Golden Spider for Best Entertainment, TV3
                                                 launched their new 3Player to the public in October at : www.tv3.ie/3player The
           ‘Tweetmiotics’                        homepage shows all programming available on the 3 player, which is clean of
Newly coined ‘tweetmiotics’ is a new             advertising. TV3’s aim is to entice the viewer with the range of catch up
economic model, which monitors how               programming available. What makes this really interesting is that the player is
consumers behave towards media, brands           fully interactive with the option to tweet about the programme, see other tweets,
and their surroundings in general. Twitter is    click through to Google Plus or Facebook. You can also easily “like” the video
changing how/when/why we communicate             you are watching which will show up on your Facebook. You can also watch TV3
with each other. We can monitor consumers
                                                 live from the site.
moods, the time of the day they are most
                                                 VOD has been growing significantly as a channel, particularly over the past two
reactive and susceptible in this ‘natural
habitat’. Tweets can deliver important
                                                 years & should now be considered as part of every TV campaign. According to
perceptions towards lifestyle, products and      ROI TGI 2011, 9% of the population watch TV online regularly, 14.6% have
brands/ IN turn, these can then be converted     watched it in the past year, while 54.7% use the internet to watch video clips.
as insights, whether in brand/product            Below are TV3 & RTEs top ten most watched player programmes in November
development or in communications strategies

                                                               TOP 5 PROGRAMMES 5ON PLAYER
                                                         X TOTAL NUMBER OF IMPRESSIONS IN NOVEMBER
 Heineken embrace Shazam
                                                                    TV3                                     RTE
Heineken Ireland created a new TV ad
featuring their usual funky music and ran         PROGRAMME            ‘000                PROGRAMME            ‘000
teaser ads before launching the full version .    X Factor             265                 Home & Away          275
The really cool thing was that smartphone
users could hold up their phone to the TV         Coronation Street    251                 Eastenders           211
(and using their Shazam app) download the
a preview clip straight to their phone.           Emmerdale            181                 Late Late Show       159

                                                  News                 149                 Pan Am               39


              Apple Icon                          The Only Way is      128                 Fade Street          24
                                                  Essex
The late Steve Jobs died on October 5th,
leaving behind a legacy of transformative
technology and computer genius. Many             Yeo Valley      And finally, while this brand isn’t ‘technically’ available in Ireland
contrasting things were said of the man, of      (exception Boots) we absolutely adore the Yeo Valley advert which is running on
his arrogance, of his quest for perfection.      X Factor ITV at the moment. The advert perfectly encapsulates what the show
One of his most inspiring speeches was
                                                 is all about; people wanting to be famous. Ad agency BBH created the TV
given to Stanford university graduates in
                                                 campaign featuring a fake boy band called the Churned, who sing about the
June 2005. Click below to be inspired
                                                 wonders of country farming. Similar to last year, Yeo Valley is putting all of its ad
Stevejobsinterview                               spend into the X Factor – with a bit of help from a Facebook campaign. Click
                                                 here to watch the ad.
MEC In Action

          Appy Days!                            Thought Leadership Debate Some images form the
                                                Thought Leadership Debate, which took place on November 16th. Thanks to all
Congratulations to Heinz who won three
Appys at this year Appy awards , including      who took part.
Best Food App, Best Android, and Best
Branded App for their BBQ app.




 Making Food & Fire
 with MEC MEC recently took an
 adventure to Wicklow on a team bonding
 event. The company was split into two
 teams challenged with building a shelter &
 finding food supplies.
 Once the food had been located attention
 turned to making a fire and cooking the
 food. Not everyone was *appropriately*
 dressed,… but what goes on tour…




                                                SWOTYS Ireland’s Grace Healy coming second in Specsavers
                                                SWOTYS in London

 Innocent’s Big                     Knit        sdsdf

 2011A massive thank you (once again)
 to everyone’s contribution to innocent’s
 award winning Big Knit appeal for Age
 Action. Over 80,000 little hats were knitted
 and innocent donated €20,000 to the
 wonderful cause. Well done to the MEC
 knitters (and Mammies) who contributed
 150 little hats (below) For more info visit:
 www.innocentdrinks.ie/thebigknit

                                                   The Newsletter Team:
                                                   For more information or explanation on any of the areas discussed, Contact:
                                                   Ruth Ní Fhloinn      ruth.nifhloinn@mecglobal.com
                                                   Aoife Moran          aoife.moran@mecglobal.com
                                                   Antaine Conway       antaine.conway@mecglobal.com
                                                   Louise O’ Gorman     louise.ogorman@mecglobal.com


                                                   For more blogs, articles and opinions
                                                   check out www.mecglobal.ie or follow us on twitter @mecireland

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Newsletter q42011

  • 1. The Inside Edge The MEC Ireland Newsletter www.mecglobal.ie Inaugural Thought Leadership Debate at MEC Quarter 4, 2011– Issue number:12 The inaugural MEC Thought Leadership Debate (TLD) took place in the IN THIS ISSUE: MEC offices on November 16th and was met with positive reaction from the industry. P1: MEC’s Thought Leadership Debate MEC have taken the initiative to run a series of debates over the next year, P2 : Brand Ireland to encourage discussion & constructive criticism of our industry. The aim P3: Media Focus: Advertising Eco Systems by Aidan McCullen of the first debate was to take a holistic view, question what we do well & P4: Programme Focus: X Factor & what we could do better, then learn from this and do something practical Social Media with the findings. P5: Media Focus: Mobile & this year’s SWOTYs A host of industry leaders were invited to take part in the event which was chaired P6-7: Media Developments in 2012 by IMJ’s John McGee. David Hayes opened the night by praising the resilience of P8: MEC in Action media as an industry & it’s continuing and growing creativity. Afterwards, each speaker was allocated three minutes to state their response before it was opened to the floor to discuss any underlining issues further. The most common positive thought centred on relationships; those between suppliers and media agencies and the focus on getting things done. Advertising Worth There was talk of ambition, of a collective desire to rediscover growth. Homage was paid to the newly founded media awards, while it was stated that 2012 would be the year of the Nobody truthfully knows how much the mobile. advertising industry is worth in Ireland. The role the industry has played in maintaining employment was discussed, with Dublin’s Digital spends are still not accounted for, and acclaimed position as a digital centre of excellence praised. within the last couple of months, press as a result of hyper inflation is now being reported at an agreed agency discount. Figures below are from Nielsen Ad Dynamix, and those for online are MEC estimates. Expenditure 1/11/10 – 31/10/11 €1,037,084,962 1% Respect was also paid to ‘traditional’ media whose promptness to progress digitally has 9% 9% Cinema helped them maintain their share of the pie. The Daily Mail was lauded for winning the best Outdoor overall app at this year’s Appys. Press As to what the industry could do better, there was a desire to re-discover who we are; not 30% Radio just as an industry, but as a country. We should remind ourselves that we are world class 42% communication providers. We should promote Brand Ireland. We are a young progressive TV country, filled with early adopters with enthusiasm for new brands. This points needs to be 9% Digital sold to advertisers abroad. Total Spend Decline since 2009 It was judged that we’ve never seen ourselves as a collective industry, thus do not know from €1.134bn in 2009 to €1.037bn this year our worth. The value chain is flawed and we have managed to cheapen our work. 1.2 1.1 1 "We think the debate has moved on from just the cost of media - which is important, but the 0.9 real question most clients want answered is, did it work, did we get a return on what we 0.8 0.7 2009 spent? That's our focus as an agency”. 0.6 2010 0.5 MEC are developing a tangible follow-up and are working with the debate's participants on 2011 0.4 this, the results of which will be disclosed in early 2012. 0.3 0.2 It’s proposed that the next debate will cover digital (specific details TBC) and we look 0.1 0 forward to welcoming new contributors participation.
  • 2. TOP COUNTRY BRAND INDEX Brand Ireland’s World Rankings 1.Canada 11. Germany The Thought Leadership debate drew questions on Ireland as a 2. Switzerland 12.Norway brand and how it should be represented on a world stage to attract more advertising revenue to the market. A question which must be 3. New Zealand 13. UK answered though is “How is Brand Ireland viewed now?” 4.Japan 14. Spain 5. Australia 15. Spain A recent research paper by Future Brand which created a country brand index for 2011/2012 looks at the importance of country branding for tourism and 6. United States 16. Singapore investment. The research paper which examined 113 countries looked at five key parameters for developing the brand index: Value System, Quality of Life, 7. Sweden 17. Austria Good for Business, Heritage and Culture and Tourism. 8.Finland 18.Maldives Ireland failed to appear in the Top Ten overall brand index coming in at number 20 of the 113 measured moving down 3 places since 2010. In Europe, Ireland 9. France 19. Iceland ranked 13th again sliding three places from 2010. 10. Italy 20. IRELAND Of the five dimensions measured, Ireland appeared in all except Tourism. Despite heavy investment by Tourism Ireland in promoting Ireland abroad it Newspapers reverting to Paywall failed to appear within the top 25 countries affecting the overall score of the With many newspapers struggling with index. decreasing circulation figures, it was a bold move by the New York Times to introduce a Interestingly Ireland appeared as number 18 for the Value System dimension – Pay Wall by which readers have to pay to an improvement of 2 places since 2010. Value System dimension is based on access the newspaper online. Readers can political freedom, tolerance, stable legal environment, freedom of speech, and access 19 articles per month before being environmental friendliness. Ireland also improved by 2 places in the Good for charged. (FT, charge after 3 articles have Business and Heritage and Culture. The most marked improvement comes in been read.) With circulation figures actually increasing both online and for home Quality of Life, Ireland sits in position 22 but have improved by 5 places since deliveries after the introduction, it 2010. demonstrates that readers are willing to pay for news content online if the offering is There is no doubting that Ireland’s economic situation and the intervention of IMF strong enough. as well as issues with the Irish Political Arena have impacted on Brand Ireland. In Ireland a similar move has recently been Despite the visits of Barack Obama and The Queen catapulting Ireland onto the made by Sunday Business Post. world stage it has failed to convert into a higher index ranking. Ireland’s ability to Simultaneously, they have launched Daily recover from the economic downturn however as well as its favourable tax rates Business Post, an online-only free digital news service for International Companies should continue to boost performance in the parameters of Value System and Good for Business. It is clear that Tourism Starbucks mobile payments Ireland have some way to go to improve Ireland’s standing in this arena in order Starbucks is installing a mobile payment to improve the overall brand ranking. system in the form of an iPhone app into 700 of its outlets across the UK and Ireland. Following the successful US roll-out, the Starbucks app will be available for iPhone and iPod Touch users from 5th of January 2012 and allows consumers to pay for their items through their phone with the aim to reduce transaction time by around 10 seconds. Good news for grumpy pre coffee customers who hate to wait!
  • 3. News Bites Media Focus: Advertising Eco-Systems By Aidan McCullen Communicorp Digital MEC has commenced an advertising campaign, on RoI . Commencing as a FPC When you think back to when Apple unveiled iTunes, it was simply in the Irish Times, the campaign has a music player which organised your music collection in a neat way. moved online so be sure keep an eye out It offered a far better user experience than its main competitor for it. winamp. People flocked to it whether they were Apple product users or not, it was available for window or Mac users alike. Now we know it was far more than a great tool to organise your music collection. It is an essential element in the Apple eco-system. The Apple eco-system is very obvious with “Apple households” where Mum and Dad have iPhones, the kids have iPod touches and the family sit together watching Apple TV while tweeting on the iPad. Steve Jobs' vision was that the Mac computer would be the central hub for all Apple devices. Keeping that idea of a central hub in mind now let us look at the other Apple revenue machine: Apps. According to Canalys research App Stores are expected to bring in $7.3 billion in revenue in 2011 and reach $36.7 billion by 2015. Now let us connect the dots. iTunes lives on Apple connected devices, which all seamlessly work together. While iTunes started as a great music organisation tool it has now realised its potential as a digital marketplace. iTunes has now become a digital news stand, record store, book shop, movie rental store. While iTunes started as a minimal product offering it has become the hub of a commercial eco-system. Advertising can be approached in a similar manner. Digital Radio Stats Station Facebook Followers The Communicorp Digital Eco-System Spin 1038 127,507 Like iTunes, radio serves a core purpose. Radio is a medium to keep people company and FM104 119,165 up to date with current affairs, topics of interest and of course music. Advertising is of Spin SW 75,850 course the way to pay for radio and hopefully generate a profit. Today FM 58,357 With Communicorp Digital we approach digital innovations in the same manner as the 98FM 39,062 iTunes model. We create tools like apps; concentrate on user experience and providing unique content. Then, we gradually introduce advertising, while maintaining user experience as much as possible. (Bearing in mind given the choice users will always say no to advertising). So, just like iTunes created a delivery vehicle for apps, music and eBooks digital innovations can create a delivery vehicle for advertising. Station App Downloads Let's now take a practical example. In 2009 we took the decision to create "Radio You Can Spin 1038 107,620 See"; this is a live video stream of each studio. We decided that we are not a Radio group, FM104 90,000 but a media group and we serve content, not just audio content. This offered a new media Spin SW 7,761 consumption experience for our audience. It also allows us to provide a visual experience for that audience. We now have over 130,000 unique viewers of Radio you can see per Today FM 145,526 month. From a delivery vehicle perspective, it allowed us deliver video pre-roll, where we 98FM 78,440 previously could not. We have just launched a social Media player on www.spin1038.com where our audience can tweet or comment via Facebook on what they are watching online. Just like iTunes matured to deliver its reason for being, Radio You Can See, as well as providing an enhanced user experience has become a delivery vehicle for advertising.
  • 4. TV3.ie & 3Player Programme Focus: X Factor X Factor Stats It’s almost impossible not to have an opinion on The X Factor. This year is no exception, whether it was Frankie’s forced exit, or the alleged bickering among the judges, it has us TV3.IE 3PLAYER TOTAL glued to our tellies. Or does it? Weekly figures from the UK has it losing figures on a Unique weekly basis, and it’s no different here. Viewership from 2006 – 2008 show consistent Users 18,000 10,000 28,000 ratings, which then reach significant heights both in 2009 and 2010. From an Irish point of view, It’s no coincidence then that these were also the years that Mary Byrne and Jedward Visits - took part in the competition. This year however, the numbers failed to meet last years 25,000 12,000 37,000 benchmark Pageviews 50,000 25,000 75,000 TVRs (avg) Live Shows Sat /Sun Sep – Nov ONLY Av Year A15+ A15-24 A15-34 Time/Site 16:39 19:11 17:31 Videos 2006 6.6 5.7 7.8 Played 20,000 20,000 40,000 2007 6.5 5.6 7.3 Fastest Facebook & Twitter grown 2008 7.9 7.2 8.7 growth during live show over the 2009 11.9 13 13.6 past couple of weeks 2010 18 15.1 18.8 2011 11.8 10 13.1 But rather than quickly dismiss the dwindling numbers as less eye balls seeing our brands, it’s worth considering all the other ways that viewers engage with the show. Along with the strong performance online (above left) it’s worth looking at how the show fairs both on and with social media. Every Saturday and Sunday night, X factor related topics trends both in the UK and Ireland. Be it the guests, the contestants or the judges. Without fail, the twitter audience are actively watching and speaking about this show. Interestingly too, those who are in the finals, have had the most gains in fans/followers over the past few weeks. The Wall Blog (wallblog.ie) has been following social media patterns since the beginning of the X Factor live shows theorising that whoever makes the most social media gains, be it on Facebook or Twitter, survive. Little Mix have made the biggest gains most recently, thus if the trends on social media are anything to go by, we have our winner! But how do we translate this insight for our brands? If consumers are engaged so intensely with social Creative Advertising: media, surely this platform offers us the opportunity for brands to speak with their Innocent’s Big Knit ad the Irish Times consumers. Below are four key areas that we believe can apply to most if not all brands. Top Tips for Brands Using Social Media Release data on social media exclusively, means that it will Premiering Content more likely spread faster Watching TV and on social media at the same time. Viewers Second Screen Apps 'talk' to each other during shows Speaking with fans who use the '‘hashtag' on twitter, Connect with Fans commenting on Facebook Integrating social media. X Factor speak to it's fans Being Part of the Show throughout the show
  • 5. Fast Facebook Facts Media Focus: Mobile IAB and PwC estimate that the Irish mobile display market was worth over €1.6 • There are over 2 billion likes generated million for the first half of this year, This figure does not take into account mobile on Facebook everyday globally and search. over 1.75 billion photos uploaded every week With the roll out of new technology in Ireland the mobile advertising market is rapidly increasing. Opportunities now include location based text message • There are 350 million active Facebook targeting from O2. We can now reach consumers when they enter a pre-defined mobile users in the world area by delivering them a relevant message directly to their phone; We can speak to them when they’re near a retail outlet, gym even hospitals. The key for • In Ireland, Facebook users have doubled in the last 2 years brands is to keep the the message relevant and targeted to their audience. The rate of advertisers messages being opened are averaging at an astonishing • That equates to 2,014,100 accounts 97% versus a 10-20% open rate for email messages. Furthermore, redemption rates are between 2.5% to 8%, again much higher than the 1% redemption rates • Or 44% of the population of paper print outs. • 1.052M are women .921M are men In 2012, we will also see more HTML advertising opportunities available to the mobile market in Ireland, making rich media advertising possible on this format. • Dublin City has the most people on The user experience will be more interactive, more content driven and ultimately Facebook, with 780,000 users more engaging. • 18-34 year olds make up more than half At last we are finally in the year(s) of mobile – exciting times ahead. the Irish users, or 1.095M • Alcohol dominates the most liked pages Specsavers Spectacle Wearer of in Ireland with Baileys, Guinness and Jameson being the top three with over a quarter of a million likes each the Year Awards 2011 This year Specsavers held their annual Spectacle Wearer of the Year awards in • Pennys, Oxegen Music Festival, Tayto, Tourism Ireland, Captain Morgans, Ben London’s Battersea power station, an iconic building that was illuminated green and Jerrys and Ryan Air make up the with giant Specsavers logos for the event. Gok Wan, Specsavers celebrity brand remaining seven of the top ten pages: ambassador hosted the show and interviewed contestants on the night. Grace Source: Edelman.ie Healy represented Ireland at the event; she is currently studying drama in Trinity College Dublin, her drama experience certainly shone through on the catwalk. Grace, out of thousands of entries, was awarded an amazing second place on the night, winning a trip to Paris and a modelling contract. The judges voted Lucie London’s Battersea power station lit Stevenson from Scotland as Spectacle Wearer of the Year 2011. up by Specsavers For fans who could not make the event, regular updates were made on the Specsavers Ireland Facebook page by MEC’s very own Louise O’ Gorman. Pictures and news from the event provided fans with a virtual ‘backstage pass’ to the event. Inviting non-attendees to comment and react as the event unfolded live enabled Specsavers to interact with a larger audience on the night. On Twitter, people were also able to follow the subject #SWOTY for broader insights and pictures as the night unfolded from both celebrities and attendees. This event was a first for @mecireland to live tweet from. The event was a great success with comments and interaction on the Specsavers Ireland FB page continuing long after the event. Live blogging and social media updates not only further extend the ‘shelf life’ of events, they also bring the consumer closer to it and engage them longer.
  • 6. #Twitter fast facts New Developments in Media • The number of adults in Ireland Some of the developments that came to the fore in 2011 and that over the age of 15 with a have added even more possibilities to our media communications Twitter account has grown span from product placement to watching TV online to watching from 7% to 11% in a year, or 385,000 people our press ads come to life in 3D on our phone. Below are just a sample of what we came across. • Approximately 60,000 unique users active per each rolling 5 day period. TV3s Challenge to the RTE Share Dealing: RTE have for some time Average of 159,000 tweets were sent per conducted the practice of share dealing, a process whereby RTE insisted on day (over 31 day period) achieving a majority share of advertising spend in return for a preferred discount. Recently, the Competition Authority gave their ruling on a complaint TV3 made • 47% of tweeters sent only one tweet in a against RTE’s share dealing policy for TV advertising. The complaint was in 5 day period relation to Section 5 of the Competition Act 2002 - ‘Any abuse by one or more • 78% sent less than 10 tweets in a 5 day undertakings of a dominant position in trade for any goods or services in the period State or in any part of the State is prohibited’. There is no doubt that share dealing was a restrictive practice and MEC cautiously welcome the suspension of • 22% sent 10 or more tweets and it next year. However RTE have yet to announce how they intend to replace it so accounted for 85% of all tweets we think it is prudent to suspend judgement until it has been revealed. • Re-tweets on Twitter account for 8-10% Product Placement: On Monday 2nd May, of traffic the new code for product placement in Ireland • 71% of Irish journalists use Twitter as a came into effect. Whilst TV3 led the way news source allowing for PP in their home grown shows such as The Apprentice, Take Me Out and • Ruth Ní Fhloinn claims to have started their GAA coverage, RTE joined ranks by #SeanOBrienFacts allowing the corner store in Fair City to be bought out by Spar. The new shop was unveiled in the December 6th episode • MEC are on twitter, follow us on and is part of an overall Fair City marketing and sponsorship investment of @mecireland €900,000 by BWG Foods. • Source Ipsos MRBI; Knexsy Blippar: Before reading on, we urge you to download the Blipper app on your Blipp and enjoy smart phone. Once you’ve done it, press the button and scan over the Jurassic Park ad to your left. Voilà. Amazing piece of technology that allows your smart phone to interact with a static press ad. Not only are the ads brought to life, the consumer can be lead directly to a website/video without the hassle of typing in a URL. Isn’t a QR code the same thing you may ask? If you download the app and see what it can do, you won’t ask this question again. Blipper is exclusively available in Ireland with the Metro Herald until December 2011. Augmented reality in the UK however, is working on another level, as Tesco UK are trailing it both in-store and online, helping them to sell more bulky products, including consumer electronics. Consumers can use the in-store technology to generate a 3D image of a product and find out its specifications by holding a product key or Tesco Direct catalogue up to a webcam. The aim is literally to reduce the amount of space these bulkier items normally take up. Some 40 products are being trialled in the augmented reality initiative including televisions and 'Pirates of the Caribbean' Lego. Check it out on http://www.tesco.com/augmented-reality
  • 7. News Bites New Developments in Media Late Late Toy Show This year’s Late Late Toy Show has once Itagged Launched by Kinetic, is a new mobile app set to again broken records, beating last year’s phenomenal numbers. It was watched by an challenge QRs. It allows consumers to download branded average audience of 1,414,300 people, an content directly from media onto their smart phones and tablet increase of almost 7,000 viewers on last devices simply by entering a ‘tag’ or a word. Rather than year's record-breaking audience of googling a word (or indeed typing in a URL) the consumer uses the ‘tag’ word on 1,407,700. 78% of HK with Kids and 86% of the ad and they are brought directly to the brand’s content. Kids watching TV at the time were watching the programme on RTÉ One. Impressively, #Toyshow trended globally on twitter for the duration of the show. TV3’s 3 player Winner of a Golden Spider for Best Entertainment, TV3 launched their new 3Player to the public in October at : www.tv3.ie/3player The ‘Tweetmiotics’ homepage shows all programming available on the 3 player, which is clean of Newly coined ‘tweetmiotics’ is a new advertising. TV3’s aim is to entice the viewer with the range of catch up economic model, which monitors how programming available. What makes this really interesting is that the player is consumers behave towards media, brands fully interactive with the option to tweet about the programme, see other tweets, and their surroundings in general. Twitter is click through to Google Plus or Facebook. You can also easily “like” the video changing how/when/why we communicate you are watching which will show up on your Facebook. You can also watch TV3 with each other. We can monitor consumers live from the site. moods, the time of the day they are most VOD has been growing significantly as a channel, particularly over the past two reactive and susceptible in this ‘natural habitat’. Tweets can deliver important years & should now be considered as part of every TV campaign. According to perceptions towards lifestyle, products and ROI TGI 2011, 9% of the population watch TV online regularly, 14.6% have brands/ IN turn, these can then be converted watched it in the past year, while 54.7% use the internet to watch video clips. as insights, whether in brand/product Below are TV3 & RTEs top ten most watched player programmes in November development or in communications strategies TOP 5 PROGRAMMES 5ON PLAYER X TOTAL NUMBER OF IMPRESSIONS IN NOVEMBER Heineken embrace Shazam TV3 RTE Heineken Ireland created a new TV ad featuring their usual funky music and ran PROGRAMME ‘000 PROGRAMME ‘000 teaser ads before launching the full version . X Factor 265 Home & Away 275 The really cool thing was that smartphone users could hold up their phone to the TV Coronation Street 251 Eastenders 211 (and using their Shazam app) download the a preview clip straight to their phone. Emmerdale 181 Late Late Show 159 News 149 Pan Am 39 Apple Icon The Only Way is 128 Fade Street 24 Essex The late Steve Jobs died on October 5th, leaving behind a legacy of transformative technology and computer genius. Many Yeo Valley And finally, while this brand isn’t ‘technically’ available in Ireland contrasting things were said of the man, of (exception Boots) we absolutely adore the Yeo Valley advert which is running on his arrogance, of his quest for perfection. X Factor ITV at the moment. The advert perfectly encapsulates what the show One of his most inspiring speeches was is all about; people wanting to be famous. Ad agency BBH created the TV given to Stanford university graduates in campaign featuring a fake boy band called the Churned, who sing about the June 2005. Click below to be inspired wonders of country farming. Similar to last year, Yeo Valley is putting all of its ad Stevejobsinterview spend into the X Factor – with a bit of help from a Facebook campaign. Click here to watch the ad.
  • 8. MEC In Action Appy Days! Thought Leadership Debate Some images form the Thought Leadership Debate, which took place on November 16th. Thanks to all Congratulations to Heinz who won three Appys at this year Appy awards , including who took part. Best Food App, Best Android, and Best Branded App for their BBQ app. Making Food & Fire with MEC MEC recently took an adventure to Wicklow on a team bonding event. The company was split into two teams challenged with building a shelter & finding food supplies. Once the food had been located attention turned to making a fire and cooking the food. Not everyone was *appropriately* dressed,… but what goes on tour… SWOTYS Ireland’s Grace Healy coming second in Specsavers SWOTYS in London Innocent’s Big Knit sdsdf 2011A massive thank you (once again) to everyone’s contribution to innocent’s award winning Big Knit appeal for Age Action. Over 80,000 little hats were knitted and innocent donated €20,000 to the wonderful cause. Well done to the MEC knitters (and Mammies) who contributed 150 little hats (below) For more info visit: www.innocentdrinks.ie/thebigknit The Newsletter Team: For more information or explanation on any of the areas discussed, Contact: Ruth Ní Fhloinn ruth.nifhloinn@mecglobal.com Aoife Moran aoife.moran@mecglobal.com Antaine Conway antaine.conway@mecglobal.com Louise O’ Gorman louise.ogorman@mecglobal.com For more blogs, articles and opinions check out www.mecglobal.ie or follow us on twitter @mecireland