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Digital	
  Monitoring
eamonn.carey@mhpc.com
@eamonncarey
@mhpc
Data
2
Data	
  -­‐	
  there’s	
  a	
  lot	
  of	
  it.	
  
3
4
It’s	
  increasing	
  every	
  day
5
143,199
We’re	
  ge@ng	
  voracious
6
That’s	
  only	
  going	
  to	
  conDnue
7
More	
  smartphones
8
And	
  more	
  tablets
9
Data	
  -­‐	
  it	
  doesn’t	
  go	
  away	
  you	
  know...
10
11
12
13
14
15
Data	
  is	
  really	
  affecDng	
  people
All	
  this	
  informaDon	
  is	
  out	
  there.	
  
How	
  do	
  we	
  use	
  it?	
  
16
Monitoring	
  tools	
  -­‐	
  Twitonomy
17
Twitonomy	
  -­‐	
  contd
18
Twitonomy	
  -­‐	
  engagement
19
Monitoring	
  yourself
20
TwiQer	
  and	
  search	
  -­‐	
  Topsy
21
Topsy	
  -­‐	
  search	
  tweets,	
  pics	
  and	
  more
22
SenDment
23
SenDment	
  140
24
SocialMenDon
25
Finding	
  influencers
26
Twtrland
27
Free	
  vs	
  paid
28
Paid	
  tools
29
30
How	
  they	
  work	
  -­‐	
  search	
  queries
31
How	
  it	
  looks
Share	
  of	
  voice	
  by	
  topics
32
Topic	
  specific
33
A	
  deeper	
  dive
34
SenDment
35
SenDment	
  by	
  topic
36
Where	
  is	
  conversaDon	
  happening?
37
What	
  are	
  the	
  keywords?	
  
38
CommuniDes
39
So	
  what	
  can	
  you	
  do	
  with	
  this?
40
Engage	
  in	
  real	
  Dme
41
42
Data	
  and	
  engagement
Why	
  is	
  this	
  important?	
  
43
What	
  to	
  ask...
•What	
  are	
  people	
  saying?	
  
•When	
  are	
  they	
  saying	
  it?	
  
•What	
  pla[orms	
  or	
  sites	
  are	
  they	
  using?	
  
•Are	
  they	
  feeling	
  posiDve	
  or	
  negaDve?
•What	
  should	
  you	
  say	
  to	
  people?	
  
•When	
  should	
  you	
  say	
  it?	
  
•Where	
  should	
  you	
  say	
  it?
•How	
  do	
  you	
  communicate?	
  	
  	
  
44
QuesDons
45
eamonn.carey@mhpc.com
@eamonncarey
@mhpc

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