Crystal Reports is the one of the most popular and widely used reporting solutions in the world for customizing database reports It’s the recommended tool for customization of Intuit QuickBooks and Sage Peachtree reports by their respective vendors Report Def exists as file in report directory named ‘ReportENG.XML’ Uses MISys defined XML syntax Custom reports have their own version named ‘CustomReportsENG.XML’ in the ‘reports/custom’ directory