Globally accepted information security standard demonstrates Magellan Call Center’s capabilities for securing client data. The ISO/IEC 27001:2005 Certification demonstrates Magellan’s overall strategy to ensure that its call center and BPO services comply with the highest international and regional standards, and that its services are based on globally accepted standards and protocols.

1. MEDIA RELEASE
Magellan Solutions Receives ISO 27001 Certification for Information Security
Management Systems
Globally accepted information security standard demonstrates Magellan Solutions’ capabilities
for securing data for various clients.
Magellan Solutions Outsourcing Inc., a Philippine-based provider of contact center, back office and data
processing services for small and medium enterprises and large organizations from around the world, has
been awarded the International Organization for Standardization certification for Information Security
Management (ISO/IEC 27001:2005). The ISO/IEC 27001:2005 Certification is one of the widely accepted
and globally recognized security standards that enable organizations to identify, prevent and defend
potential security vulnerabilities.
Magellan’s compliance with the ISO standard was certified by Bureau Veritas Certification – Philippines,
the world’s leading certification body. It demonstrates the company’s strong commitment to the ongoing
maintenance and development of its Information Security Management System (ISMS), making
information security and data protection an integral part of all its business processes.
“The ISO 27001 Certification completes our vision for Magellan Solutions Outsourcing as a call center and
BPO provider,” said Fred Chua, Chief Executive Officer of the organization. “Magellan Solutions is and has
always been a forward-thinking call center company. We believe that data security is essential to the
stability of companies, providing our new and existing clients with an extra level of safeguard for their
information assets.”
The ISO/IEC 27001:2005 Certification is a showcase of Magellan’s overall strategy to ensure that its call
center and BPO services comply with the highest international and regional standards, and that its
services are based on globally accepted standards and protocols.
The rigorous audit process entailed thorough interviews with various departments such as Operations,
Network Operations Center, Quality Assurance, Human Resources and Finance, as well as investigation on
risk management, physical security, access controls, and security best practices. Magellan’s ISMS
successfully met all logical, process, physical and management controls to achieve compliance with the
standard.
“We are proud to have earned this certification, attesting that our highest level of controls is in place
when handling client’s confidential information. Magellan Solutions has even established a governance
program that includes the Management Committee whose job is to support the ongoing security
enhancements.”

2. About Bureau Veritas
Created in 1828, Bureau Veritas is a global leader in Testing, Inspection and Certification (TIC), delivering
high quality services to help clients meet the growing challenges of quality, safety, environmental
protection and social responsibility.
As a trusted partner, Bureau Veritas offers innovative solutions that go beyond simple compliance with
regulations and standards, reducing risk, improving performance and promoting sustainable
development.
About Magellan Solutions
Magellan Solutions Outsourcing Inc. is a leading provider of high-quality inbound and outbound call
center services, back-office and data processing services to large-scale organizations and small and
medium businesses globally.
Established in 2005 as an inbound call center, Magellan Solutions today has a diversified range of services:
lead generation, appointment setting, order taking, telephone answering services, help desk call center,
customer support, message transcription, data entry, legal processing, back-office support and more. For
more information, visit http://www.magellan-solutions.com.