Toby Houchens on security and safety in travel

1. INNOVATION IN TRAVEL RISK
MANAGEMENT & SAFETY
By Toby Houchens

3. Cost of Risk

5. San Bernardino

6. Fort Bragg

7. Iraq

8. Senegal

9. Paris

10. Brussels

11. Ivory Coast

12. San Bernardino

13. San Francisco
• Property crime up
60% since 2010
• Highest per-capita
property crime rate
of the nation’s top
50 cities

14. Technology, Trends & Innovations in Travel
• Mobile Tracking
• Predictive Analytics
• Artificial Intelligence
• Virtual Reality
• Wearables
• Crowd-sourcing

15. Adoption of New Technologies in Travel
• Itinerary Management
• Expense Management
• Planning & Booking
• Customer Experience
• Safety & Security

16. Innovators in Travel

17. Lack of Innovation in Travel Risk Management
• 58% of HR professionals rely on Google for risk assessment
data
• U.S. State Department also relies on Google for data
• Intelligence they do use is stale and comes from:
Curated information sources and long duration studies
Country level reports
Aggregated media reports
• Travel managers use outdated and ineffective technologies to
track, check-in and communicate with clients and travelers
• Web apps don’t leverage new technologies
Organizations continue to:
• Focus on post-crisis solutions
• Be let down by generalized, ineffective threat alerts

18. Unconventional Travel Risk Management
“Effective decision-making tools, due diligence, and intelligence should form the foundation of
any TRM (travel risk management) program” - Charles Brossman - author of “Building a
Travel Risk Management Program”
• Leverages communities and emerging technology with near
real-time knowledge of situations and events
• Analysts gather, validate, and assess data from multiple sources
to provide the most detailed, applicable, and geo-relevant
intelligence
• Focus on pre-crisis opportunities and due diligence

19. HARNESSING THE POWER OF TECHNOLOGY

20. Travel Recon offers businesses, organizations, and individuals next-
generation, destination intelligence tools and unconventional travel
and personal risk management capabilities to create or enhance
duty-of-care and travel risk management programs with maximum
user acceptance.
For individual travelers and
organizations requiring
relevant due diligence and
destination intelligence for
their employees and clients.
A duty-of-care, tracking, and
communication solution with
customizable dashboards for
managers.
A community based safety
and security mobile app
providing near real-time,
crowd-sourced threat alerts

21. A community based safety and security mobile app providing near
real-time, crowd-sourced threat alerts
GORECON FEATURES
• Community reporting
• Social communication
• Check-ins & tracking
• Emergency button
• Gamification/ranking system
(motivation)
• Recon Map view
• Destination Threat Ratings
GAMIFICATION
Phase 1: Motivation to help your community.
Simple leaderboard and social sharing of
scores, and ranks identified.
Phase 2: Recruit, Advocate, Protector, and
Operator ranking titles. Detailed mission
initiatives. Missions from headquarters to verify
crime or risk in specific area.
Phase 3: Group atmosphere to compete with
your fellow agents when performing missions.

22. Recon Maps

23. Alerts

24. Emergencies

25. Intelligence Reports