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MICROSOFT NOKIA ACQUISITION
( A MARRIAGE MADE IN HELL)
Presented by
Mr. Manish Tripathi ( I – 15-18-19)
Thakur Institute of Management Studies
&
Research
(Sunday, 25 February 2018)
1
ABOUT MICROSOFT
• Microsoft Corporation is an American
multinational technology company with
headquarters in Redmond, Washington
• It develops, manufactures, licenses, supports and
sells computer software, consumer electronics,
personal computers, and services
• Its best known software products are the
Microsoft Windows line of operating systems, the
Microsoft Office suite, and the Internet Explorer
browsers
• Founded April 4, 1975; 42 years ago in
Albuquerque, New Mexico, U.S.
2
ABOUT MICROSOFT
• Founders: Bill Gates & Paul Allen
• Satya Nadella (CEO)
• Bill Gates (Technical advisor)
• Number of employees: 124,000 (2016)
• Revenue US$89.95 billion (2017)
• Operating income US$22.27 billion (2017)
• Net income US$21.20 billion (2017)
3
MICROSOFT PRODUCTS
4
ABOUT NOKIA
• Nokia is a Finnish multinational communications,
information technology and consumer electronics
company
• Founded in 1865 , 152 years ago
• Headquarters Helsinki
• It was founded as a pulp mill company and had long
been associated with rubber and cables
• Since the 1990s focuses on large-scale
telecommunications infrastructures and technology
development
• A notable major contributor to the mobile telephony
industry, having assisted in the development of the
GSM, 3G and LTE standards (and currently in 5G), and
is best known for having been the largest worldwide
vendor of mobile phones and smartphones for a
period
5
ABOUT NOKIA
• Revenue : €23.147 billion (2017)
• Operating income: €16 million (2017)
• Net income: –€1.437 billion (2017)
• Number of employees: 102,761 (2017)
• The company is viewed with national pride by
Finns, as its successful mobile phone business
made it by far the largest worldwide company and
brand from Finland
• At its peak in 2000, during the telecoms bubble,
Nokia alone accounted for 4% of the country's
GDP, 21% of total exports and 70% of the Helsinki
Stock Exchange market capital 6
NOKIA PRODUCTS
7
MICROSOFT ACQUISITION OF NOKIA
• NOKIA had established a long-term partnership
with Microsoft to produce smartphones built off
its Windows Phone platform
• In September 2013 Microsoft purchased NOKIA
mobile hardware division for $7.2B
• However, Nokia will continue to create cellular
networking equipment, build maps and location-
based services, and create other technology
outside of the mobile devices unit
• As part of the deal 32,000 Nokia staff joined
Microsoft
• 12,500 employees at Nokia Made redundant
8
9
Steve Ballmer and Stephen Elop together state: “With the
commitment and resources of Microsoft to take Nokia’s devices
and services forward, we can now realize the full potential of
the Windows ecosystem, providing the most compelling
experiences for people at home, at work, and everywhere in
between …We will continue to build the mobile phones you’ve
come to love, while investing in the future – new phones and
services that combine the best of Microsoft and the best of
Nokia.”
WHY MICROSOFT ACQUIRED NOKIA?
• To establish a viable presence in the mobile space
• Microsoft acquires Nokia’s patents, IP licenses, and
Nokia HERE mapping technology
• Decreased transaction and unit costs combined with a
larger global distribution and supply chain should
prove profitable for Microsoft
• Vertical Integration: With the unification of Nokia and
Microsoft, Microsoft acquires the supply chain and
manufacturing production of Nokia and its array of
mobile devices
• Unit Costs: With its acquisition, Microsoft controls all
modes of production. As transaction costs are sure to
decrease, so will unit costs.
• To integrate with its Windows OS and provide unified
communication
• Unifying hardware and software
10
POST-ACQUISITION SCENARIO
• July 2015: Microsoft writes off $7.6B, admits
failure of Nokia acquisition
• Microsoft announced it would lay off about 7,800
employees, most of them working in its device
division, specifically the phone group
• Microsoft stock dropped by more than 5% in early
trading following the acquisition announcement
• Nokia investors, on the other hand, seemed to
cheer the deal, sending the stock up by more than
40%
• The write down pushed Microsoft's losses to $2.1
billion for July 2015 quarter
11
12
NOKIA SOLD BACK TO HMD GLOBAL
• In May 2016, Microsoft sold Nokia branding rights
to HMD Global oy (Osakeyhtiö) for $350M
• HMD Global oy is a Finnish company incorporated
on 1 December 2016 run by 500+ former Nokia
employees
• Post closure of this deal, some 4,500 employees
will move to join HMD Global
• The manufacturing, distribution and sales arms of
Nokia have been bought by iPhone manufacturer
Foxconn
• Microsoft will continue to develop Windows 8
Mobile and support Lumia phones
13
REASONS FOR FAILURE
• Microsoft was too late in mobile industry
• Developers don’t want to devote resources to a
platform without a significant user base, but
consumers don’t want to invest in devices until
they can offer a minimum threshold of popular
applications. Apple iOS and Google Android was
developers choice
• Microsoft did not license is mobile OS Windows 8
to mobile phone vendors
• Microsoft could not match the Apple iOS based
mobile phone in style and quality
14
REASONS FOR FAILURE
• Microsoft wanted to enter emerging markets
where Nokia had strong presence and sell
Windows based phones, however device makers
like Xiomi, Huawei, etc. sold cheap android based
phones
• Mobile phone carriers like Verizon, AT&T Sprint,
etc. did not bring bundled offers
• Google’s Android was the cost leader and Apple’s
iPhone was first to market and the quality leader.
Microsoft failed to compete on either price or
quality.
• Change in CEO to Satya Nadella who has a
different strategy that Microsoft should not be a
mobile phone manufacturer 15
16
17
18
"We are moving from a strategy to grow a
standalone phone business to a strategy to
grow and create a vibrant Windows ecosystem
including our first-party device family, and
bringing users into the Microsoft cloud no
matter the platform they are using."
BEST PRACTICES FOR ACQUISITION
• Over communicate all aspects of the merger or
acquisition with employees
• Establish integration task groups made up of key
individuals from each of the combining
organizations
• When restaffing, evaluate and then select the best
candidates for new positions
• Begin planning integration immediately, even
before due diligence has begun
• Retain the services of a consulting firm with a well-
established background in mergers and
acquisitions
19
BEST PRACTICES FOR ACQUISITION
• Do not sacrifice core business or customer service
during transition
• Design the features of the merger or acquisition
process with the cultures of the participating
organizations in mind
• Identify each organization’s best practices
• Be certain to conduct “external” benchmarking of
competitors and non-competitors, alike, to
enhance your own best practices
• Ensure that communication efforts support
unification and alignment of the two cultures
• As far as possible, retain the CEO of acquiring and
acquired entity, at least for first few years
20
21

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Microsoft nokia-acquisition

  • 1. MICROSOFT NOKIA ACQUISITION ( A MARRIAGE MADE IN HELL) Presented by Mr. Manish Tripathi ( I – 15-18-19) Thakur Institute of Management Studies & Research (Sunday, 25 February 2018) 1
  • 2. ABOUT MICROSOFT • Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington • It develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers, and services • Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer browsers • Founded April 4, 1975; 42 years ago in Albuquerque, New Mexico, U.S. 2
  • 3. ABOUT MICROSOFT • Founders: Bill Gates & Paul Allen • Satya Nadella (CEO) • Bill Gates (Technical advisor) • Number of employees: 124,000 (2016) • Revenue US$89.95 billion (2017) • Operating income US$22.27 billion (2017) • Net income US$21.20 billion (2017) 3
  • 5. ABOUT NOKIA • Nokia is a Finnish multinational communications, information technology and consumer electronics company • Founded in 1865 , 152 years ago • Headquarters Helsinki • It was founded as a pulp mill company and had long been associated with rubber and cables • Since the 1990s focuses on large-scale telecommunications infrastructures and technology development • A notable major contributor to the mobile telephony industry, having assisted in the development of the GSM, 3G and LTE standards (and currently in 5G), and is best known for having been the largest worldwide vendor of mobile phones and smartphones for a period 5
  • 6. ABOUT NOKIA • Revenue : €23.147 billion (2017) • Operating income: €16 million (2017) • Net income: –€1.437 billion (2017) • Number of employees: 102,761 (2017) • The company is viewed with national pride by Finns, as its successful mobile phone business made it by far the largest worldwide company and brand from Finland • At its peak in 2000, during the telecoms bubble, Nokia alone accounted for 4% of the country's GDP, 21% of total exports and 70% of the Helsinki Stock Exchange market capital 6
  • 8. MICROSOFT ACQUISITION OF NOKIA • NOKIA had established a long-term partnership with Microsoft to produce smartphones built off its Windows Phone platform • In September 2013 Microsoft purchased NOKIA mobile hardware division for $7.2B • However, Nokia will continue to create cellular networking equipment, build maps and location- based services, and create other technology outside of the mobile devices unit • As part of the deal 32,000 Nokia staff joined Microsoft • 12,500 employees at Nokia Made redundant 8
  • 9. 9 Steve Ballmer and Stephen Elop together state: “With the commitment and resources of Microsoft to take Nokia’s devices and services forward, we can now realize the full potential of the Windows ecosystem, providing the most compelling experiences for people at home, at work, and everywhere in between …We will continue to build the mobile phones you’ve come to love, while investing in the future – new phones and services that combine the best of Microsoft and the best of Nokia.”
  • 10. WHY MICROSOFT ACQUIRED NOKIA? • To establish a viable presence in the mobile space • Microsoft acquires Nokia’s patents, IP licenses, and Nokia HERE mapping technology • Decreased transaction and unit costs combined with a larger global distribution and supply chain should prove profitable for Microsoft • Vertical Integration: With the unification of Nokia and Microsoft, Microsoft acquires the supply chain and manufacturing production of Nokia and its array of mobile devices • Unit Costs: With its acquisition, Microsoft controls all modes of production. As transaction costs are sure to decrease, so will unit costs. • To integrate with its Windows OS and provide unified communication • Unifying hardware and software 10
  • 11. POST-ACQUISITION SCENARIO • July 2015: Microsoft writes off $7.6B, admits failure of Nokia acquisition • Microsoft announced it would lay off about 7,800 employees, most of them working in its device division, specifically the phone group • Microsoft stock dropped by more than 5% in early trading following the acquisition announcement • Nokia investors, on the other hand, seemed to cheer the deal, sending the stock up by more than 40% • The write down pushed Microsoft's losses to $2.1 billion for July 2015 quarter 11
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  • 13. NOKIA SOLD BACK TO HMD GLOBAL • In May 2016, Microsoft sold Nokia branding rights to HMD Global oy (Osakeyhtiö) for $350M • HMD Global oy is a Finnish company incorporated on 1 December 2016 run by 500+ former Nokia employees • Post closure of this deal, some 4,500 employees will move to join HMD Global • The manufacturing, distribution and sales arms of Nokia have been bought by iPhone manufacturer Foxconn • Microsoft will continue to develop Windows 8 Mobile and support Lumia phones 13
  • 14. REASONS FOR FAILURE • Microsoft was too late in mobile industry • Developers don’t want to devote resources to a platform without a significant user base, but consumers don’t want to invest in devices until they can offer a minimum threshold of popular applications. Apple iOS and Google Android was developers choice • Microsoft did not license is mobile OS Windows 8 to mobile phone vendors • Microsoft could not match the Apple iOS based mobile phone in style and quality 14
  • 15. REASONS FOR FAILURE • Microsoft wanted to enter emerging markets where Nokia had strong presence and sell Windows based phones, however device makers like Xiomi, Huawei, etc. sold cheap android based phones • Mobile phone carriers like Verizon, AT&T Sprint, etc. did not bring bundled offers • Google’s Android was the cost leader and Apple’s iPhone was first to market and the quality leader. Microsoft failed to compete on either price or quality. • Change in CEO to Satya Nadella who has a different strategy that Microsoft should not be a mobile phone manufacturer 15
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  • 18. 18 "We are moving from a strategy to grow a standalone phone business to a strategy to grow and create a vibrant Windows ecosystem including our first-party device family, and bringing users into the Microsoft cloud no matter the platform they are using."
  • 19. BEST PRACTICES FOR ACQUISITION • Over communicate all aspects of the merger or acquisition with employees • Establish integration task groups made up of key individuals from each of the combining organizations • When restaffing, evaluate and then select the best candidates for new positions • Begin planning integration immediately, even before due diligence has begun • Retain the services of a consulting firm with a well- established background in mergers and acquisitions 19
  • 20. BEST PRACTICES FOR ACQUISITION • Do not sacrifice core business or customer service during transition • Design the features of the merger or acquisition process with the cultures of the participating organizations in mind • Identify each organization’s best practices • Be certain to conduct “external” benchmarking of competitors and non-competitors, alike, to enhance your own best practices • Ensure that communication efforts support unification and alignment of the two cultures • As far as possible, retain the CEO of acquiring and acquired entity, at least for first few years 20
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