1. MANUEL GARCIA 
mgarcia_33126@yahoo.com
6500 Main Street Apt #102  Miami Lakes, FL 33014  305-799-1451
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MIS Director
Highly qualified and well developed IT professional with over 20+ years of network management and project lead
experience that excels at leading cross-functional teams and coordinating multiple projects simultaneously. Solutions-
oriented Director of MIS/Telecom with notable success directing a broad range of IT initiatives while participating in
planning purchasing and implementation of support solutions in direct support of business objectives. Ongoing
professional currently seeking an MIS Directors Position where I can effectively utilize my technical skills, knowledge
and experience, while achieving company goals. Demonstrating a record of accomplishment of increasing
responsibility, leading major projects and coordinating with user departments and vendors in system design, product
definition, release documentation, and network administration.
AREAS OF EXPERTISE
 Project Management Executive Leadership
 Solution Concept to Execution Innovative Application of Technology
 Translating Business Data into Action Disaster Recovery
 Client Server System Administration Telecommunications
 End-User Acceptance Testing/Support Iterative Development Methodologies
 Business Systems Analysis
 Contingency Planning
 Expense Control/Reduction
 Joint Commission/HIPPA
Quality Assurance Control
Data Patient Security
Budget Management
CORE
COMPETENCIES
 Unique competency in translating business issues into IT solutions including opportunity identification, requirements
development, MIS and network management, delivery, support, and analysis.
 Experienced at managing cross-functional teams for fast-paced projects as well as complex projects.
 Full lifecycle experience in scoping, designing, developing, deploying, and supporting enterprise scale business
applications and business intelligence software.
 Hands-on experience leading all stages of system analysis efforts, including requirements definition, design,
architecture, testing, and support.
 Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing,
motivating, and leading project team initiatives.
 Work closely with critical areas of the Hospital (Radiology, ICU, CCU, ER, Respiratory, Pharmacy’s, OR and Nursing)
as Project Manager for all their major upgrades and implementations.
 Work directly with departmental Director’s, manufactures, and Vendors in negotiating contracts.
PROFESSIONAL PROFILE
PASTEUR MEDICAL, Florida 2012 – PRESENT
Director of IT&S/Telecom & Facility Security Officer
Oversee and managed all Network and Telecomm operations for Pasteur Medical a preventive care organization who is
third in the state in providing healthcare. Primary role to align organization with Federal and Governmental regulations
and to insure all aspect of the Communication and security are to standard.
• Managed IT staff and company resources for 500+ clients
• Managed 35 remote Clinics, Specialist Centers and remote offices
• Build Data Center and Migrated all systems operations to remote FPL Collocation
• Installed Nextgen (paperless) EMR Medical records system.
• Reduce overall cost of Operation and department expenses by 30%
• Reduce overall Communication MPLS and WAN/Phone services by $180,000
• Installed Active Directory and move all users to domain environment
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2. • Reduce overall printer and maintenance cost by over $12,000 a year
• Consolidated resources and increase productivity with technology & upgrades
• Worked directly with Vendors on all contracts, acquisitions and service agreements
• Help build L3 network with disaster recovery options
• Implemented security and HIPPA compliance protocol
• Created IT departments policies and procedures
• Created IT Disaster recovery plan. Setup protocol/guidelines and services
• Migrate NEC phone system to VOIP
• Managed all PRI, DID, T1 and MPLS services with providers
• Upgraded MPLS and WAN environment to meet company demands
• Installed IP POE cameras throughout the organization for securities
• Managed over 65 cameras throughout the 35 locations
• Managed badge access Honeywell control system
• Work directly with Senior Staff on all acquisitions and purchases
HCA, KENDALL REGIONAL MEDICAL CENTER, Florida 2010 – June 2012
Director of IT&S/Telecom & Facility Security Officer
Oversees and manages effective operation of the Information technology for Kendall Regional Medical center a 412
bed Level III Trauma acute care facility. Maintain strategic and operational alignment with Facility business objectives
and facility, division and HCA enterprise IT&S goals and objectives.
• Manages local information technology, implementations and projects.
• Develops, coordinates, guides and executes IT systems strategic and operational plans, participating
proactively with facility management to optimize the use of information technology.
• Managed Nortel phone systems, Spectralink wireless phones and all T1/DSL lines.
• Responsible for maintaining alignment between facility IT plan and division IT plan through active contribution
to the division IT plan.
• Interacts with Hospital leadership team and department managers, representing IT on hospital committees to
manage organizational alignment and shared objectives on an ongoing basis.
• Communicates all IT plans – facility, division and enterprise HCA – to Hospital leadership managers.
• Responsible for representing and communicating facility IT needs and the clinical user perspective to division
and corporate.
• Monitors IT activities and costs related to the utilization of resources required to meet programmatic
operational requirements, while ensuring that the division and facility technology environment is continually
refreshed and capable of supporting the business and health care operations.
• Reduced the overall IT&S cost by 35% and managed all service agreements and contracts.
• Member of the HAZMAT, Hazard Vulnerability team, Environmental of care Committee, Policy/Procedure,
Facility Information Security Officer, Joint Commission and Department safety officer.
• Technology environment: Cisco, VOIP, Server 2008, Telecom, Oracle & Unix
HCA, PLANTATION GENERAL HOSPITAL, Florida Dec 2008 – 2010
Associate Director of IT&S/Telecom
Oversees and manages effective operation of the Information technology for Plantation General Hospital a 264 bed
acute care level III Neonatal facility. Maintain strategic and operational alignment with Facility business objectives and
facility, division and HCA enterprise IT&S goals and objectives.
• Manages local information technology, implementations and management of all projects.
• Develops, coordinates, guides and executes IT systems strategic and operational plans.
• Managed Nortel phone systems, Spectra link wireless phones and all T1/DSL communication lines.
• Responsible for maintaining alignment between facility IT plan and division.
• Worked directly with department managers, representing IT on hospital committees to manage projects.
• Worked as PMP for all facility, division and enterprise deployments.
• Responsible for communicating between facility IT and Divisional team.
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3. • Worked on implementation projects: Bed trackers, PACS, Script-RX, EMR, HPF, VOIP and many others.
• Member of the HAZMAT, Hazard Vulnerability team, Environmental of care Committee, Policy/Procedure,
Facility Information Security Officer, MU-14, Joint Commission and Department safety officer.
• Technology environment: Cisco, VOIP, Microsoft Server 2008, Telecom, Oracle & Unix
PEROT SYSTEMS, HIALEAH HOSPITAL, Florida May 2003 – Dec. 2007
Director, MIS/Telecom/PBX
Direct and managed Information Technology operations for one of Tenet’s base Hialeah Hospital a 340 bed acute care
facility. Directly control and managed an operational IT budgets, Desktop helpdesk support and Operational functions.
Evaluated and purchase all healthcare and non-healthcare IT equipment. Supervise efforts of three areas of the
organization providing all end user and technical support. Negotiate vendor contracts and service agreements. Manage a
staff of 20 employees across three departments with an operational budget of $4.5 million per year. Created and
implemented company policies, procedures, and disaster recovery protocol.
• Design architecture layout for redundancy and load balancing of network.
• Work hand in hand with physician and nursing staff to improved patient safety.
• Reduced Hospital wide IS operational expenses by over 45%.
• Work as Project manager and lead negotiator for all Hospital wide implementations and upgrades.
• Increase patient services and revenue collection by implementing new technology.
• Align facility IT plan and division IT plan through active contribution to the division IT plan and strategy.
• Install fault tolerance hospital wide electrical and backup power system.
• Install Bar Coding/label system BCX, Pharmacy PYXIS Connect, and Phillip OB-Trace system.
• Increase operational efficiency by standardizing application platforms and software.
• Ensure Hospital compliance with enterprise and division policies and standards.
• Implemented paperless Medical Record system (Horizon Patient Folder)
• Reduced overall printing and copier cost by 35% and MIS overall cost of operation by $85,000 a year.
• Implemented projects (PACS, MEDHOST, MEDQUIST, POWER SCRIBE, and PATIENT TRACKING) which
combined generated an annual savings of over 65% in operational cost.
• Level three-engineer help desk support for all networks LAN related issues.
• Evaluated and approved all new products, service contracts, and equipment purchases.
• Acting security compliance officer, for all HIPPA & SOX related issues.
• Technology: Server 2007, 2008 + Others
TENET, HIALEAH HOSPITAL, Florida Aug 2000 – May 2003
MIS Network Manager/Server Engineer
Managed the acquisition installation and maintenance of a 40+ servers 1000-client LAN/WAN environment consisting of
Windows 2000/2003, NT4.0 and Novell 4.11 servers. Manage staff of 10+ including data processing and help desk
support. Migrated Hospital systems from Novell to Microsoft and implemented active directory and disaster recovery
protocols and procedures.
• Manage domain and infrastructure maintaining a 24/7/365 uptime consistency.
• Work directly with all vendors on installation and implementation of all new products.
• Improve overall performance of network by the consolidating technology.
• Created and implemented the use of backup and disaster recovery processes.
• Analyzed products and recommended new products and services to management.
• Supported and maintained all ISDN, T1 and all Frames relays lines.
• Upgrade core structure with Cisco 6500, 3550 switches, Fiber & Cat5.
• Deployed and configured all Compaq/Dell servers with assign platforms SQL, Secure, Bed tracking, HBOC,
Symantec, VERITAS, MSOffice, Insight Manager and Open View.
• Manage all UNIX 5.5, AS/400, ORACLE and LINUX servers.
• Designed and implemented DNS, DHCP, IIS and WINS servers.
TELEMUNDO, WSCV 51/NBC6, Florida Jan 2000 – Apr 2000
Senior Network Specialist
Contract for three months responsible for implementation of two major projects plus administrative work on all 15
remote sites consisting of 21 Novell NDS Servers (4.2, 4.11, 3.12, and 3.11) and 4 NT domains consisting of 24 server
running NT 4.0. Cabletron and Cisco routers, with bay networks hubs and switches. Duties included maintenance of
LAN/WAN structure with over 500 nodes. Maintain all servers and software applications.
• Managed novel and maintained all NT workstations, Windows 95, 98 and NT Workstation clients. Manage
all access to mainframe and systems data.
• Created ghost images, and designed login scripts. Installed server and service packs as needed by server
and managed all security accesses to directories and folders.
• Technology: Server 2000, NT and Novell.
EDUCATION AND TRAINING
 Novell 3.X/4.X (CNE) – Certified Novell Engineer IBM S/36, S/30, AS/400 Mainframe Administrator
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4.  Microsoft Certified (MCSE) & Developer Project Management PMP 100 & 200 Certified
 Model Netics Management Training Facility Information Security and HIPPA Compliance Officer
 Crisis Prevention, Disaster Recovery Certify Nextgen EMR application deployment and setup
 Hiring HR practices and procedures
MS DNS, WINS, DHCP, TCP/IP, SMTP, Active Directory, Exchange Server, Visio, Sniffer, Ethernet, TOKEN RING,
CAT5, FIBER, Microsoft Office, SQL, WSUS and IIS applications. Cisco, Nortel and Bay Network switches. PARADOX,
NEXTGEN, QUICKBOOKS, NOTEWORTHY, HEALTHSUN, SYSAID, PAYCHEKS, POWER POINT OUTLOOK, MS-MAIL,
INSIDE MANGER, OPEN VIEW, PHILIP, CARDINAL, GE, Phillips, OMNICELL, MCKESSON STAR, MEDITECH, PACS,
MEDHOST, KRONOS, MCAFEE, NORTON ANTI VIRUS VNC, REMOTE DESKTOP, Windows NT/2000/2003, XP, Vista,
NT4.0, Novell 4.0, Dell, Compaq, IBM and HP servers. UNIX, ORACLE, LINUX, and AS/400
REFERENCES AVAILABLE UPON REQUEST
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