What is the importance and significance of idea management to an organization and how should organizations look into having this as a key cultural aspect and function in the organization.

1. IDEA MANAGEMENT

2. 3.5
Billion

3. EVERYONE
OF US HAVE
MANY IDEAS

4. The problem is to connect the dots with no more than 4
straight lines without lifting your hand from the paper

5. idea
noun
1.a thought or suggestion as to a possible
course of action.
2.the aim or purpose.

6. IDEAS
MATTER
IDEAS
NEED
MANAGEING

7. Idea Management
Is not about finding the one big disruption that is
going to change the market.
It is about the process of generating, selecting
and execution of ideas.

8. NPD, Cost Saving, Collaborating
Idea Management is relevant for companies across public & private sectors and cross-
functionally, across geography and beyond the four walls of our organization:
• Engage a wide and diverse audience – employees, partners, clients, customers in product
development, iteration and feedback
• Make truly informed product decisions with voice of the customer, market informed data to inform
prioritization and decision making
• Continuous improvement through collaboration of all minds on ideas to reduce waste and increase
organisational effectiveness
• Engage a broader audience to help identify, understand and prioritize possible efficiency gains
• Crowd-source insight from across the organisation and beyond to customers, clients, partners and
suppliers
• Voice of the ‘customer’ insight through sales engagement, customer feedback

10. The focus of lean is the
elimination of wasteful
activity and using a
collection of Lean
Methodologies for
Training, managing,
development and
solving problems.

11. PROCESSES &
OPERATIONS
INNOVATION CULTURE POLICIES &
FRAMEWORKS
PERFORMANCE GROWTH

12. “The only way to have a good idea
is to have a lot of ideas”
Winston Churchil

13. Fail Gloriously (and Often)
96% +
ideas will
go nowhere

14. 5,000
James Dyson

15. 10,000
Thomas Edison

16. Idea Management System

17. Idea Management Cycle

18. BUT MOST OF THE
EMPLOYEE
SYGGESTION
SYSTEMS FAIL
WHY?

19. Creating a
bureaucracy
for reviewing
and executing
ideas

20. No
Reward or
appreciati
on for
ideas

21. Suggestions
turn in to
Complaints

22. No
Resources

23. How
we
do it!

25. HOW ?

26. Take motivation from mistakes
Look outside for great ideas
Creative innovative work zones
Be the police, but dress like a cheerleader

27. At Toyota, more than 700,000 improvement ideas are implemented each year.
If each of these ideas save the company only $100, the savings become an
impressive $70,000,000

28. How are some
many ideas
implemented?
How do we plan
for all?
How will we get the
resources to
implement these
ideas?
How are the
ideas
prioritized?
How are the
ideas evaluated?

29. Suggestion
Box is
Obsolete

30. Walking and
Talking
Suggestion
Boxes
A proactive solution to solicit ideas from the
employees
Manager or Champions encourage ideas by asking
employees to improve certain aspects of business
Manager or Champions help the employees to
draft proposals or ideas

31. Typical Suggestion Flow

32. At Toyota, people are encouraged to come up with creative ideas for
their own work area or process, it is rare that an idea involves such
large scope that the individual cannot contribute to its
implementation. It is also rare that the suggestion is a complaint.

33. The ideas are implemented by the person who comes up with
it. They work with their supervisor or manager, who
coordinates the timing and resource to implement the idea.

34. When the creative idea is documented and submitted, the
idea is already almost implemented. There is certainly a
review process but this occurs at the lowest level possible, as
quickly as possible

35. COMMUNICATION
REWARD AND RECOGNITION
IDEA / SUGGESTION IMPLEMENTATION
ADMINISTRATION
EMPLOYEE
PARTICIPTION
SUGGESTION
EVALUATION

36. Organization to Employees Employees to Organization
Leadership Announcement
Trainings
Intranet
Mobile App
Workshops
Mobile App
Intranet
Monthly Meetings
Drop Box

37. ESS Committee
TBD
Cross Functional Team
ESS Dedicated Team
Initial Screening Unit
Business Unit Teams and HODs
• Approve Implementation of Suggestions
• Provide approval for the necessary
budgets
• Finalize the awards
• Evaluate suggestions recommended by
ISU
• Forward feasible suggestions to ESSC
• Act as mentor to project team during the
implementation phase
• Invites suggestions from the employees
• Responsible for initial screening and
selection
• Support suggestor to prepare business
case

38. Idea Idea Repository
Initial Screening Committee Selected
Evaluation
Framework
Head of
Department
Cross Functional
Team
ESSC
Managers
CEO
ApprovedforImplementation
Acknowledgmen
t reward for Idea
Certificate for
appreciation
Award for he best
suggestion of the year
Shared Folder
Evaluation
Framework
Encourage Employees

39. Name Location
Employee Code Department
IDEA SUGGESTION FORM
Background Benefits of solving the Problem
Background of the Problem
Context of the Problem
Importance of the Problem
Benefits arising from the solution
Monetary Benefits
Operation / Efficiency Benefits
Problem How to solve the Problem
Highlights of the Problem
What is not ideal
Detailed solutions to solve the problem
Actions to be taken
Resources RequiredReasons for Problems
Describe reasons - Why the problem exists
Use 5 Whys
Idea Form

40. APPLICABILITY
EFFICIENCY
High Low
HighLow
A
C
B
D
Assessment of Ideas
Categorize the various ideas gathered into one of the
four boxes to begin with:
• A – Put into place immediately
• B – Make maximum efforts to put the idea into
practice
• C – Reconsider applicability (idea may be abandoned)
• D – Abandon the idea (idea is worthless)

41. Implementation of Ideas
• Like any other initiative
• Like any other project
• But being quick is the key
• Don’t focus on all, select the best
• Use SCRUM boards

43. Rewards
Initial Idea
• AED 20 for all
eligible
suggestion
• AED 100 for
suggestions
awarded to
CFT
Selected Ideas
• Certificate of
Appreciation
• Meeting with
CEO
Implemented
Ideas
• Certificate of
Appreciation
and Trophy
for ESS
Committee
approved
ideas
Post
Implementation
• One time
award equal
to 5% of
savings

44. If you think you cannot do it, don’t waste time thinking about it.