1. HelpText: a messaging
platform for good

2. Our Vision: A world where vulnerable people can
easily connect with those that are there to help

3. The need is acute and helpers are
overwhelmed
People in emergencies are using
messaging. It's a life-saving tool
Huge networks of 1st class helpers.
Inefficient & outdated delivery

4. We are partnering with grassroots orgs
and helplines to deliver aid in seconds
A person in need sends a text
The platform takes the feed, opens
a case & assigns it to a helper
The helper replies on mobile or
web & actions if necessary
All data is logged & managed

5. HelpText adds value to vulnerable
people and helpers
To Asylum Seekers To Aid Agents
Free and accessible
Private / confidential
One-to-one support
Easy to understand
Can review advice
Helpline easy to set up
Cases dealt by severity
Data logs on needs
Impact reports
BTR helper management

6. We have the technical expertise and
the social commitment
A social enterprise ​with 7 years of delivering
systems with a social impact

7. We plan for sustained growth, increasing
customers' size and number
Pilot (in progr)
• 3 months
• 2 clients
• Investment:
£31,500
Soft Launch
• 3 months
• 3 clients
• P&L: -£ 19,988
Launch
• 6 months
• 4 clients
• P&L: -£57,671
Operational
• 12 months
• 8 clients
• P&L: +£35,657
Sources of revenue:
Implementation
Support
Data

8. £80,000 to help fund initial development will
make it happen
Vulnerable people
able to contact
helpers 24/7
Helplines and
grassroots orgs
able to cope with
demand
www.helptext.uk