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KNOWLEDGE WORKSHOP




How will ECM pay its way in 2009?
Steve MacWilliams
Certified Document Imaging Architect
DocuSource wishes to thank you
for your continued support…
              INDUSTRY RECOGNITION
Inc. Magazine's 500 Fastest Growing Private Companies in the U.S.
Ernst and Young's Entrepreneur of the Year-Finalist
Los Angeles Business Journal's Fastest Growing Private Companies
Top West Coast OnBase Solution Provider, 3 years running

Office Dealer Magazine quot;Elite Dealer Award“

Offices in Irvine, Santa Fe Springs, West LA, Valley & Corona




                                                                    Workshop
The average office
worker uses
10,000 sheets
of paper a year.
45%
of office
paper
ends up
in the
trash.
40% of a worker’s time is spent
   searching for documents.
PayStream Advisors: Cost Of Storing An Invoice / Sale
 Order or Logistics Document = $1.00 each or more

        Storage & Retrieval Costs For Paper Invoices

Time Taken To File An Invoice (minutes)                 5
Filing Person's Wage Rate/Hour                    $16.80
Cost Of Filing / Invoice                           $1.40




          Imaging & Document Management Costs           1.5
Time Taken To File An Invoice (minutes)                1.5
Filing Person's Wage Rate/Hour                    $16.80
Cost Of Filing / Invoice                           $0.42



                                              6
                                                        Workshop
70% Cost Savings/Year

       Storage & Retrieval Costs For Paper Invoices

Company Size     Number Of Invoices/Yr       Cost/Yr
Small                  10,000               $140,000
Medium                 50,000               $700,000
Large                 200,000              $2,800,000


       Imaging & Document Management Costs
Company Size     Number Of Invoices/Yr       Cost/Yr
Small                 100,000               $42,000
Medium                500,000               $210,000
Large                2,000,000              $840,000


                                                           7
                                                      Workshop
Showing ROI doesn’t hack it in 09…
We will show you how clients have improved their cash flow…by moving their
paper based anchors to image based assets

Case Study #1: Electrical Supplier
How field workers were able to approve documents remotely

Case Study #2: Vocational School
How an AP department processed 25,000 item with a 50% reduction in staff

Case Study #3: Music Company
How a Record Company emptied 50 storage boxes in a week

Case Study #4: Manufacturing Company
How a fuels company accelerated their receivables

Case Study #5: Distributor
How a distributor reduced their average AR by 5 days

Case Study #6: Security Company
Reduced the labor in hiring by going to paperless hire process.
                                                                  Workshop
1
Case Study #1: Electrical Supplier
How field workers were able to review
documents remotely and effect project
status in real time…




                                        Workshop
2

Case Study #2: Vocational School
How an AP department processed
5,000 items with a 50% reduction in
staff




                                      Workshop
3

Case Study #3: Music Company
How a Record Company emptied their
storage boxes in a week, and now have a
status view of work in progress…




                                          Workshop
4

Case Study #4: Manufacturing Company
accelerated their receivables




                                       Workshop
5
Case Study #5: Distributor
How a distributor reduced their average AR by 5 days




                                                       Workshop
Customer Service Empowered




                              14
                         Workshop
6

Case Study #6: Credit Compliance Company
Reduced the labor in hiring by going to paperless hire process.
                 Approvals 6%                         Filing 17%
Searching 17%




                                                         Keying 60%


                                                                      Workshop
Capture & OperatingProcess Automation
                                         The Business System of Capture



                 Accelerating Business Processes




Patient ID Date of Birth
  Invoice Number
              Borrower’s Name
     Date
             Claim Number
                      Scan   Recognize Validate   Release




                                                              Workshop
Client leveraged their MFP fleet
  as the collection points for docs
Document Input                                                      Destinations


                                               ECM
                                   MFP
                       SCANNER                         LOB


              EMAIL                                             WORKFLOW

                                   MFP on-ramp
    DOCUMENTS
                                 to the info highway
                                                                            EMAIL


       FAX
                                                               FRONT
                                                               PANEL
         Move to Email and
                                                                MFP
         then to workflows
                                                             Push Control




                                                                              Workshop
Clicking the “Scan Page”After indexing, submit the
button starts the scanner
                        image/index info to Ascent

                                                           Select a Document Template
                                                           to retrieve index fields




           Add index information in the              The scanned image is
           browser-based application                 returned in the browser
                                                                               Workshop
Office Actions Eliminated




Improved Cash Flow
                      Workshop
Difference between a ECM and a file store…




ECM                               File Store

Intelligent (Active) Storage      Where is it? Do we have it? Should we have it?

Provides Biz-based distribution   Where is the flow?

Version / Revision Controlled     Is this the right copy?

Management Reporting              File listings

Business Process Automation       None

Meets Compliancy                  None

Supports biz-based doc type       File type only


                                                                    Workshop
There are three parts when creating a system that need to be considered…




                           ECM
                                                          BPA
                                                        Business
Capture                    Repository
                                                        Process
                                                       Automation




                                                           Workshop
Our workshop is built around 9
   second foods fictitious company



• HR - Demo dynamic foldering and exception management &
  workflows
• AR / AP - Demo of Reports cross referenced to Docs; and
  application enablement from host app to Docs
• Capture show how documents are automatically analyzed
  classified, data extracted and pushed to queues
• IT – Document Knowledge Transfer (DKT), how HR or IT
  can use reading groups to push compliance issues
• Portal Based Searches – SharePoint Integration




                                                Workshop
Broadest Portfolio of Scanner Products

                         Kodak Capture Software
          i1400 Series




                                                    i1840




                                                  Workshop
Kodak Scan Station 100


    Digitize paper documents & send to your
    choice of destinations over the network



    Scan to desktop or network
    Scan to email
    Scan to print
    Scan to USB flash


Or any combination…at the same time !




                                              Workshop
KODAK Scan Station 100
                                                     Color, Grayscale or Black-
                   •     Automatic Document          and-white images
                         Feeder
                  •      Special Document Feeder
Duplex, 25ppm, A4/Lett
     er, Capture                                    Color Touch-Screen,
                                                    Easy Graphical User Interface
                                                                    Flash Image Preview
                                                                    to Confirm Transfer



Network Connectivity
                                                                     90-Degree,
                                                                     Rotatable
                                                                     Operator
                                                                     Control Panel
Captures Both Sides of                                               for Ergonomic
Documents in a Single Pass                                           Operation

                       Document Output Tray
                                                   USB Port
                                              (3 drives included)


                                                                           Workshop
Our workshop is built around 9
   second foods fictitious company



• HR - Demo dynamic foldering and exception management &
  workflows
• AR / AP - Demo of Reports cross referenced to Docs; and
  application enablement from host app to Docs
• Capture show how documents are automatically analyzed
  classified, data extracted and pushed to queues
• IT – Document Knowledge Transfer (DKT), how HR or IT
  can use reading groups to push compliance issues
• Portal Based Searches – SharePoint Integration




                                                Workshop
Cash Cab



1. What two components make up an
   ECM system?
2. What does DKT stand for?
3. Name one thing an ECM system has
   over a file share?
4. How many pages of paper does an
   average office worker use per year?
5. How many pages per minute can the
   new Kodak Scan Station 100 scan?


                                         Workshop
Integration with Microsoft Products…



Word, Excel, and PowerPoint . . . Save as…

Outlook Integration

SharePoint Portals

Web Interfaces




                                              Workshop
Paper Documents   Mail
                            & Files                      Enterprise
                                                        Applications   Graphics,
         Blueprints
                                                                       Video, &

                       So many sources;
         & Photos
                                                                        Audio




Electronic Documents
                       so many places to
                          look for info
                                                                                    Fax




       Email



                                                                  XML & Meta Data


               Print Output   Reports           Forms




                                                                                 29
                                                                            Workshop
30   Workshop
Custom
           Workflow
        Query

      Envelope
   WorkView Filter
      EForm
      File Upload
      Foldering
      Document Knowledge
WorkView Summary
      Transfer


   31                 Workshop
32   Workshop
Web Parts for Microsoft
SharePoint




 33                       Workshop
Report Services

• Optimized reports provide information on system
  health and business activity

• Business users can easily run reports

• Controlled report generation

• Supports database security

• Simple deployment and upgrading are made
  possible by Smart Client technology
                                           Workshop
Business Applications




                        Workshop
Key Features

• Over 80 pre-configured reports are available within
  Report Services.
• Optimized report queries ensure minimal impact on
  database performance.
• Newly created reports can be imported and are
  available for quick installation and use.
• Export dynamic report data to other applications like
  Microsoft Excel for further processing and evaluation.
• Report access is controlled by OnBase user groups,
  just as in all other parts of OnBase.




                                                 Workshop
EDM Services

• Manage and control documents

• Maintain security of draft and final
  documents

• Provide offline document access

• Promote data integrity

• Increase efficiency


                                         Workshop
ROY G BIV
       Workshop
Revisions and Versions
                         Workshop
EDM Terminology

• Rendition – Copies of a document
  generated in a different file format than
  the original document.




                                         Workshop
EDM Terminology

• Rendition – Copies of a document
  generated in a different file format than
  the original document.
• Revision – Revised copies of an original
  document where the same file format is
  maintained.




                                       Workshop
EDM Terminology

• Rendition – Copies of a document
  generated in a different file format than
  the original document.
• Revision – Revised copies of an original
  document where the same file format is
  maintained.
• Version – Comprises a series of revisions
  to one document.



                                     Workshop
HR Manager      Employees

   Revision 6

                  Updated &
   Revision 5      approved
                  (Version 2)

   Revision 4


   Revision 3


   Revision 2      Approved
                  (Version 1)

   Revision 1
                   Workshop
HR MANAGER


••••••••
    Final Handbook
EMPLOYEE


••••••••
Great for ….

•   Employee handbooks
•   Sales contracts
•   Legal documents
•   Insurance underwriting documents
•   Marketing collateral
•   E-Forms used in Workflow
•   Policy documents
•   Terms and conditions
•   Medical face sheets
•   Price lists
                                       Workshop
Contract Management
                      Workshop
Benefits

• Manage and control documents
  – Centralized document storage

• Maintain security of revisions and versions
  – Makes changes without losing history
  – Never overwrite existing documents

• Promote data integrity
  – Establish audit controls for document history

                                            Workshop
Office Add-In
                Workshop
Workshop
Office Add-In Integration




                            Workshop
Office Add-In Integration




                            Workshop
Office Add-In Integration




                            Workshop
County Government
                    Workshop
Benefits

• Manage and control documents
  – Direct access to OnBase

• Increase efficiency
  – Work in familiar Office applications
  – No additional training required




                                           Workshop
Keyword Property Mapping

                           Workshop
Keyword Property Mapping




                           Workshop
Benefits

• Increases efficiency
  – Simplifies document indexing

• Promotes data integrity
  – Ensures keyword accuracy




                                   Workshop
Multiple Drag and Drop Import

                            Workshop
Workshop
EDM Briefcase

                Workshop
Remote Access




                Workshop
EDM Briefcase




                Workshop
Insurance
            Workshop
Benefits

• Provides offline document access
  – Remote, disconnected workforces
  – Frequent travelers

• Increase efficiency
  – Automatic synchronization of documents




                                         Workshop
Image Markups
                Workshop
Image Markups




                Workshop
Markup Options

Rectangle        Colors

Ellipse          Text         text


Line             Fonts       Font Styles

Arrow            Font size      Font Size

Checkmark


                                     Workshop
Lots of Possible Uses

• Invoices           • Product catalogs
• Police documents   • Drivers licenses
• Photographs        • Government forms
• Check images       • Birth certificates
• X-ray reviews      • Pay stubs
• HR documents       • Floor plans
• Nursing notes      • Court exhibits
• Packing slips      • Receipts
• Transcripts        • Bills of lading

             Any image file!
                                     Workshop
Staffing Company
                   Workshop
Benefits

• Manage and control documents
  – Apply permanent comments to any image
    document

• Promote data integrity
  – Provides auditable history of document
    revisions




                                             Workshop
Very Valuable Document Templates
                            Workshop
Out of Control Document Creation




                            Workshop
Document Templates




                     Workshop
Credit Union
               Workshop
Benefits

• Manage and control documents
  – Standardizes documents for consistency,
    accuracy and branding

• Increase efficiency
  – Reduces document formatting and setup




                                         Workshop
Revisions and Versions
          Office Add-In
   Keyword Property Mapping

  Multiple Drag and Drop Import

         EDM Briefcase

         Image Markups
Very Valuable Document Templates
                              Workshop
DMV Solution

• Disconnected Scanning

• Converted all paper documents to
  electronic

• Immediate document retrieval

• Maintain document security around
  document viewing and printing


                                      Workshop
Admissions Letter Solution

• Document Composition for Microsoft
  Word

• Dynamically generate letters
  – Pulls data from data sources, user input and
    OnBase
• Manage letter revisions and versions

• Save and publish versions of document
  templates

                                           Workshop
Policy Approval Solution

• Workflow & Document Knowledge
  Transfer

• Route policy document to appropriate
  parties for review and approval

• Use Workflow action to stamp document
  version

• Distribute document to organization for
  review and acknowledgement
                                       Workshop
Contract Solution

• Collaboration and WorkView

• Create workspace to negotiate contract
  terms
  – Sales, Legal and Customer Service

• Manage document revisions and versions

• Attach final contract to sales order or
  customer record

                                            Workshop
Requirements

• Requires a valid client license

• Available in both OnBase Client and Web
  Client

• 3rd party requirements
  – If saving/retrieving with Microsoft Office
    applications, licenses for those software
    applications are required



                                             Workshop
EDM Benefits

• Manage and control documents

• Maintain security of draft and final
  documents

• Provide offline document access

• Promote data integrity

• Increase efficiency


                                         Workshop
EDM
Services

     Workshop
Workshop
Workshop

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How Will Ecm Pay Its Way in 2009 - 2010

  • 1. KNOWLEDGE WORKSHOP How will ECM pay its way in 2009? Steve MacWilliams Certified Document Imaging Architect
  • 2. DocuSource wishes to thank you for your continued support… INDUSTRY RECOGNITION Inc. Magazine's 500 Fastest Growing Private Companies in the U.S. Ernst and Young's Entrepreneur of the Year-Finalist Los Angeles Business Journal's Fastest Growing Private Companies Top West Coast OnBase Solution Provider, 3 years running Office Dealer Magazine quot;Elite Dealer Award“ Offices in Irvine, Santa Fe Springs, West LA, Valley & Corona Workshop
  • 3. The average office worker uses 10,000 sheets of paper a year.
  • 5. 40% of a worker’s time is spent searching for documents.
  • 6. PayStream Advisors: Cost Of Storing An Invoice / Sale Order or Logistics Document = $1.00 each or more Storage & Retrieval Costs For Paper Invoices Time Taken To File An Invoice (minutes) 5 Filing Person's Wage Rate/Hour $16.80 Cost Of Filing / Invoice $1.40 Imaging & Document Management Costs 1.5 Time Taken To File An Invoice (minutes) 1.5 Filing Person's Wage Rate/Hour $16.80 Cost Of Filing / Invoice $0.42 6 Workshop
  • 7. 70% Cost Savings/Year Storage & Retrieval Costs For Paper Invoices Company Size Number Of Invoices/Yr Cost/Yr Small 10,000 $140,000 Medium 50,000 $700,000 Large 200,000 $2,800,000 Imaging & Document Management Costs Company Size Number Of Invoices/Yr Cost/Yr Small 100,000 $42,000 Medium 500,000 $210,000 Large 2,000,000 $840,000 7 Workshop
  • 8. Showing ROI doesn’t hack it in 09… We will show you how clients have improved their cash flow…by moving their paper based anchors to image based assets Case Study #1: Electrical Supplier How field workers were able to approve documents remotely Case Study #2: Vocational School How an AP department processed 25,000 item with a 50% reduction in staff Case Study #3: Music Company How a Record Company emptied 50 storage boxes in a week Case Study #4: Manufacturing Company How a fuels company accelerated their receivables Case Study #5: Distributor How a distributor reduced their average AR by 5 days Case Study #6: Security Company Reduced the labor in hiring by going to paperless hire process. Workshop
  • 9. 1 Case Study #1: Electrical Supplier How field workers were able to review documents remotely and effect project status in real time… Workshop
  • 10. 2 Case Study #2: Vocational School How an AP department processed 5,000 items with a 50% reduction in staff Workshop
  • 11. 3 Case Study #3: Music Company How a Record Company emptied their storage boxes in a week, and now have a status view of work in progress… Workshop
  • 12. 4 Case Study #4: Manufacturing Company accelerated their receivables Workshop
  • 13. 5 Case Study #5: Distributor How a distributor reduced their average AR by 5 days Workshop
  • 15. 6 Case Study #6: Credit Compliance Company Reduced the labor in hiring by going to paperless hire process. Approvals 6% Filing 17% Searching 17% Keying 60% Workshop
  • 16. Capture & OperatingProcess Automation The Business System of Capture Accelerating Business Processes Patient ID Date of Birth Invoice Number Borrower’s Name Date Claim Number Scan Recognize Validate Release Workshop
  • 17. Client leveraged their MFP fleet as the collection points for docs Document Input Destinations ECM MFP SCANNER LOB EMAIL WORKFLOW MFP on-ramp DOCUMENTS to the info highway EMAIL FAX FRONT PANEL Move to Email and MFP then to workflows Push Control Workshop
  • 18. Clicking the “Scan Page”After indexing, submit the button starts the scanner image/index info to Ascent Select a Document Template to retrieve index fields Add index information in the The scanned image is browser-based application returned in the browser Workshop
  • 20. Difference between a ECM and a file store… ECM File Store Intelligent (Active) Storage Where is it? Do we have it? Should we have it? Provides Biz-based distribution Where is the flow? Version / Revision Controlled Is this the right copy? Management Reporting File listings Business Process Automation None Meets Compliancy None Supports biz-based doc type File type only Workshop
  • 21. There are three parts when creating a system that need to be considered… ECM BPA Business Capture Repository Process Automation Workshop
  • 22. Our workshop is built around 9 second foods fictitious company • HR - Demo dynamic foldering and exception management & workflows • AR / AP - Demo of Reports cross referenced to Docs; and application enablement from host app to Docs • Capture show how documents are automatically analyzed classified, data extracted and pushed to queues • IT – Document Knowledge Transfer (DKT), how HR or IT can use reading groups to push compliance issues • Portal Based Searches – SharePoint Integration Workshop
  • 23. Broadest Portfolio of Scanner Products Kodak Capture Software i1400 Series i1840 Workshop
  • 24. Kodak Scan Station 100 Digitize paper documents & send to your choice of destinations over the network  Scan to desktop or network  Scan to email  Scan to print  Scan to USB flash Or any combination…at the same time ! Workshop
  • 25. KODAK Scan Station 100 Color, Grayscale or Black- • Automatic Document and-white images Feeder • Special Document Feeder Duplex, 25ppm, A4/Lett er, Capture Color Touch-Screen, Easy Graphical User Interface Flash Image Preview to Confirm Transfer Network Connectivity 90-Degree, Rotatable Operator Control Panel Captures Both Sides of for Ergonomic Documents in a Single Pass Operation Document Output Tray USB Port (3 drives included) Workshop
  • 26. Our workshop is built around 9 second foods fictitious company • HR - Demo dynamic foldering and exception management & workflows • AR / AP - Demo of Reports cross referenced to Docs; and application enablement from host app to Docs • Capture show how documents are automatically analyzed classified, data extracted and pushed to queues • IT – Document Knowledge Transfer (DKT), how HR or IT can use reading groups to push compliance issues • Portal Based Searches – SharePoint Integration Workshop
  • 27. Cash Cab 1. What two components make up an ECM system? 2. What does DKT stand for? 3. Name one thing an ECM system has over a file share? 4. How many pages of paper does an average office worker use per year? 5. How many pages per minute can the new Kodak Scan Station 100 scan? Workshop
  • 28. Integration with Microsoft Products… Word, Excel, and PowerPoint . . . Save as… Outlook Integration SharePoint Portals Web Interfaces Workshop
  • 29. Paper Documents Mail & Files Enterprise Applications Graphics, Blueprints Video, & So many sources; & Photos Audio Electronic Documents so many places to look for info Fax Email XML & Meta Data Print Output Reports Forms 29 Workshop
  • 30. 30 Workshop
  • 31. Custom Workflow Query Envelope WorkView Filter EForm File Upload Foldering Document Knowledge WorkView Summary Transfer 31 Workshop
  • 32. 32 Workshop
  • 33. Web Parts for Microsoft SharePoint 33 Workshop
  • 34. Report Services • Optimized reports provide information on system health and business activity • Business users can easily run reports • Controlled report generation • Supports database security • Simple deployment and upgrading are made possible by Smart Client technology Workshop
  • 36. Key Features • Over 80 pre-configured reports are available within Report Services. • Optimized report queries ensure minimal impact on database performance. • Newly created reports can be imported and are available for quick installation and use. • Export dynamic report data to other applications like Microsoft Excel for further processing and evaluation. • Report access is controlled by OnBase user groups, just as in all other parts of OnBase. Workshop
  • 37. EDM Services • Manage and control documents • Maintain security of draft and final documents • Provide offline document access • Promote data integrity • Increase efficiency Workshop
  • 38. ROY G BIV Workshop
  • 40. EDM Terminology • Rendition – Copies of a document generated in a different file format than the original document. Workshop
  • 41. EDM Terminology • Rendition – Copies of a document generated in a different file format than the original document. • Revision – Revised copies of an original document where the same file format is maintained. Workshop
  • 42.
  • 43. EDM Terminology • Rendition – Copies of a document generated in a different file format than the original document. • Revision – Revised copies of an original document where the same file format is maintained. • Version – Comprises a series of revisions to one document. Workshop
  • 44. HR Manager Employees Revision 6 Updated & Revision 5 approved (Version 2) Revision 4 Revision 3 Revision 2 Approved (Version 1) Revision 1 Workshop
  • 47. Great for …. • Employee handbooks • Sales contracts • Legal documents • Insurance underwriting documents • Marketing collateral • E-Forms used in Workflow • Policy documents • Terms and conditions • Medical face sheets • Price lists Workshop
  • 49. Benefits • Manage and control documents – Centralized document storage • Maintain security of revisions and versions – Makes changes without losing history – Never overwrite existing documents • Promote data integrity – Establish audit controls for document history Workshop
  • 50. Office Add-In Workshop
  • 55. County Government Workshop
  • 56. Benefits • Manage and control documents – Direct access to OnBase • Increase efficiency – Work in familiar Office applications – No additional training required Workshop
  • 59.
  • 60. Benefits • Increases efficiency – Simplifies document indexing • Promotes data integrity – Ensures keyword accuracy Workshop
  • 61. Multiple Drag and Drop Import Workshop
  • 63. EDM Briefcase Workshop
  • 64. Remote Access Workshop
  • 65. EDM Briefcase Workshop
  • 66. Insurance Workshop
  • 67. Benefits • Provides offline document access – Remote, disconnected workforces – Frequent travelers • Increase efficiency – Automatic synchronization of documents Workshop
  • 68. Image Markups Workshop
  • 69. Image Markups Workshop
  • 70. Markup Options Rectangle Colors Ellipse Text text Line Fonts Font Styles Arrow Font size Font Size Checkmark Workshop
  • 71. Lots of Possible Uses • Invoices • Product catalogs • Police documents • Drivers licenses • Photographs • Government forms • Check images • Birth certificates • X-ray reviews • Pay stubs • HR documents • Floor plans • Nursing notes • Court exhibits • Packing slips • Receipts • Transcripts • Bills of lading Any image file! Workshop
  • 72. Staffing Company Workshop
  • 73. Benefits • Manage and control documents – Apply permanent comments to any image document • Promote data integrity – Provides auditable history of document revisions Workshop
  • 74. Very Valuable Document Templates Workshop
  • 75. Out of Control Document Creation Workshop
  • 76. Document Templates Workshop
  • 77. Credit Union Workshop
  • 78. Benefits • Manage and control documents – Standardizes documents for consistency, accuracy and branding • Increase efficiency – Reduces document formatting and setup Workshop
  • 79. Revisions and Versions Office Add-In Keyword Property Mapping Multiple Drag and Drop Import EDM Briefcase Image Markups Very Valuable Document Templates Workshop
  • 80. DMV Solution • Disconnected Scanning • Converted all paper documents to electronic • Immediate document retrieval • Maintain document security around document viewing and printing Workshop
  • 81. Admissions Letter Solution • Document Composition for Microsoft Word • Dynamically generate letters – Pulls data from data sources, user input and OnBase • Manage letter revisions and versions • Save and publish versions of document templates Workshop
  • 82. Policy Approval Solution • Workflow & Document Knowledge Transfer • Route policy document to appropriate parties for review and approval • Use Workflow action to stamp document version • Distribute document to organization for review and acknowledgement Workshop
  • 83. Contract Solution • Collaboration and WorkView • Create workspace to negotiate contract terms – Sales, Legal and Customer Service • Manage document revisions and versions • Attach final contract to sales order or customer record Workshop
  • 84. Requirements • Requires a valid client license • Available in both OnBase Client and Web Client • 3rd party requirements – If saving/retrieving with Microsoft Office applications, licenses for those software applications are required Workshop
  • 85. EDM Benefits • Manage and control documents • Maintain security of draft and final documents • Provide offline document access • Promote data integrity • Increase efficiency Workshop
  • 86. EDM Services Workshop