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How Toronto Hydro Restored Power
after the Winter Storm
We declared a level three emergency at
3am, which allowed us to schedule all
our resources until power was restored.
In addition, we relied on resources from
other utilities and our contractor
community to help us.

Interview with: Ben La Pianta,
Executive Vice President, Electric
Operations & Procurement, Toronto
Hydro
“Utilities cannot prevent an ice storm
from happening or keep power on
during a storm particularly if most of the
infrastructure is above ground, but a
thoughtful, prudent and methodical
approach does help get power back on
much sooner,” says Ben La Pianta,
Executive Vice President, Electric
Operations & Procurement, Toronto
Hydro.
La Pianta, who led the emergency
response team during the December
2013 winter storm in Toronto where
more than 300,000 customers lost
power impacting more than 1 million
people, will be speaking at the 5th
marcus
evans
Distribution
Technology & Innovation Summit in
Dallas, Texas, March 31 - April 1, 2014.
Take us through Toronto Hydro’s
power restoration efforts in the
recent storms.
Earlier in the week, we knew a warm air
mass was coming from Texas and that it
would collide with a cold air mass
coming from Northern Canada, but at
that point, it was unclear whether it
would result in freezing rain, snow or
sleet. By Saturday morning it was
confirmed that we were going to get a
considerable amount of ice build-up
over Toronto and by 9pm the freezing
rain had started. We declared a level
two emergency at 11pm and had
already accumulated over 10mm of ice
on the lines by 3am. At 5am we had lost
33 percent of the load in the City of
Toronto. Over 100 primary feeders, 47
municipal substations and 300,000
customers were out of power. More than
1.2 million people were impacted.

Our first priority was to respond to the
immediate police, fire and ambulance
calls, then addressed the priority loads,
such as hospitals and water pumping
stations. Within 48 hours, we had
reconnected all our priority loads and 75
percent of customers were reenergized.
We then restored the primary feeders
and municipal substations, reenergizing
the feeders that allowed us to restore
power to the most customers first.
Moving closer to the end, restoring
power becomes a house-by-house
operation. Ironically, electrical distribution systems are very much like the
trees that take down a system. The
substations are the roots of the tree and
the primary feeders the trunk, which are
connected to the lateral feeders, the
branches, and ultimately the leaves
which are the residents. When an ice
storm happens it picks up a tree and
shatters it into a million pieces. It all
has to be put back together again. This
requires a very methodical and logical
approach.
What steps would ensure power
gets restored sooner next time?
The problem is 36 percent of Toronto is
covered by trees, the vast majority of
them in proximity to hydro lines. The
electrical grid was there first. It was
not built in the middle of trees. We need
to look at ways to reduce the risk of
that canopy coming in contact with
power lines. Undergrounding is a partial
solution, but economically it is just not
feasible. Better technology would allow
us to know specifically which residences
are out of power and what the nature of
the equipment failure is thereby making
restoration efforts more efficient. First
generations of smart grids in the system
do not have that capability. The first
smart grids we installed are already
being replaced by systems that have
greater capabilities.
Where do you see the future of
electric power distribution?
The whole grid needs to be rebuilt.
Toronto suffers from the same

symptoms as other dense urban utilities
such as Boston, Washington and San
Diego. The electrical infrastructure is
old. If it were moved underground it
would not be subject to extreme
weather events like storms, but on the
other hand it would be subject to
flooding and extreme temperature
fluctuations – so there is no perfect
solution. We need to seriously consider
the design configuration of the system.
Do we need multiple redundancies? Do
we expand the network systems beyond
our downtown core? That could be very
expensive but may have an economic
business case for doing so.
Intelligent technologies that look ahead
and see if failures are imminent would
also be helpful to utilities. We need to
be able to isolate pockets of the grid
from each other. We should also
consider local generation as we cannot
rely on the transmission grid as the sole
source of generation.
When restoring power, what is the
most critical piece of the puzzle?
If you do not have a very accurate
integrated geo-spacial system that is
integrated to your outage management
system which is connected to a smart
meter fleet, it is difficult to restore and
manage a grid efficiently. It is like
trying to put a puzzle together in the
dark without even knowing what the
picture looks like. All these elements
must be in place. Those connection
points are not as strong as they need to
be.

The whole
grid needs
to be
rebuilt
About the 5th Distribution Technology & Innovation Summit
The Energy Network - marcus
evans Summits group delivers
peer-to-peer

information

strategic

matters,

trends

and

on

professional

breakthrough

innovations.

This unique forum will take place at The Westin Stonebriar, Dallas, Texas, March
31 - April 1, 2014. Offering much more than any conference, exhibition or trade
show, this exclusive meeting will bring together esteemed industry thought leaders
and solution providers to a highly focused and interactive networking event.
www.dti-summit.com

Please note that the Summit is a
closed
number

business
of

event

participants

and

the

strictly

limited.

Contact
Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits Division
Tel:
Email:

+ 357 22 849 313
press@marcusevanscy.com

For more information please send an email to info@marcusevanscy.com
All rights reserved. The above content may be republished or reproduced. Kindly
inform us by sending an email to press@marcusevanscy.com

About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss
strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to
individually tailor their schedules of keynote presentations, case studies, roundtables and one-on-one business meetings.
For more information, please visit: www.marcusevans.com

Upcoming Events
Petrochemical & Refining Summit - www.petrochemicalrefiningsummit.com
Power Plant Management & Generation Summit - www.ppmgsummit.com
Wind Power Summit - www.windpower-summit.com

To view the web version of this interview, please click here: www.dti-summit.com/BenLaPianta

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How Toronto Hydro Restored Power after the Winter Storm - Ben La Pianta, Toronto Hydro

  • 1. How Toronto Hydro Restored Power after the Winter Storm We declared a level three emergency at 3am, which allowed us to schedule all our resources until power was restored. In addition, we relied on resources from other utilities and our contractor community to help us. Interview with: Ben La Pianta, Executive Vice President, Electric Operations & Procurement, Toronto Hydro “Utilities cannot prevent an ice storm from happening or keep power on during a storm particularly if most of the infrastructure is above ground, but a thoughtful, prudent and methodical approach does help get power back on much sooner,” says Ben La Pianta, Executive Vice President, Electric Operations & Procurement, Toronto Hydro. La Pianta, who led the emergency response team during the December 2013 winter storm in Toronto where more than 300,000 customers lost power impacting more than 1 million people, will be speaking at the 5th marcus evans Distribution Technology & Innovation Summit in Dallas, Texas, March 31 - April 1, 2014. Take us through Toronto Hydro’s power restoration efforts in the recent storms. Earlier in the week, we knew a warm air mass was coming from Texas and that it would collide with a cold air mass coming from Northern Canada, but at that point, it was unclear whether it would result in freezing rain, snow or sleet. By Saturday morning it was confirmed that we were going to get a considerable amount of ice build-up over Toronto and by 9pm the freezing rain had started. We declared a level two emergency at 11pm and had already accumulated over 10mm of ice on the lines by 3am. At 5am we had lost 33 percent of the load in the City of Toronto. Over 100 primary feeders, 47 municipal substations and 300,000 customers were out of power. More than 1.2 million people were impacted. Our first priority was to respond to the immediate police, fire and ambulance calls, then addressed the priority loads, such as hospitals and water pumping stations. Within 48 hours, we had reconnected all our priority loads and 75 percent of customers were reenergized. We then restored the primary feeders and municipal substations, reenergizing the feeders that allowed us to restore power to the most customers first. Moving closer to the end, restoring power becomes a house-by-house operation. Ironically, electrical distribution systems are very much like the trees that take down a system. The substations are the roots of the tree and the primary feeders the trunk, which are connected to the lateral feeders, the branches, and ultimately the leaves which are the residents. When an ice storm happens it picks up a tree and shatters it into a million pieces. It all has to be put back together again. This requires a very methodical and logical approach. What steps would ensure power gets restored sooner next time? The problem is 36 percent of Toronto is covered by trees, the vast majority of them in proximity to hydro lines. The electrical grid was there first. It was not built in the middle of trees. We need to look at ways to reduce the risk of that canopy coming in contact with power lines. Undergrounding is a partial solution, but economically it is just not feasible. Better technology would allow us to know specifically which residences are out of power and what the nature of the equipment failure is thereby making restoration efforts more efficient. First generations of smart grids in the system do not have that capability. The first smart grids we installed are already being replaced by systems that have greater capabilities. Where do you see the future of electric power distribution? The whole grid needs to be rebuilt. Toronto suffers from the same symptoms as other dense urban utilities such as Boston, Washington and San Diego. The electrical infrastructure is old. If it were moved underground it would not be subject to extreme weather events like storms, but on the other hand it would be subject to flooding and extreme temperature fluctuations – so there is no perfect solution. We need to seriously consider the design configuration of the system. Do we need multiple redundancies? Do we expand the network systems beyond our downtown core? That could be very expensive but may have an economic business case for doing so. Intelligent technologies that look ahead and see if failures are imminent would also be helpful to utilities. We need to be able to isolate pockets of the grid from each other. We should also consider local generation as we cannot rely on the transmission grid as the sole source of generation. When restoring power, what is the most critical piece of the puzzle? If you do not have a very accurate integrated geo-spacial system that is integrated to your outage management system which is connected to a smart meter fleet, it is difficult to restore and manage a grid efficiently. It is like trying to put a puzzle together in the dark without even knowing what the picture looks like. All these elements must be in place. Those connection points are not as strong as they need to be. The whole grid needs to be rebuilt
  • 2. About the 5th Distribution Technology & Innovation Summit The Energy Network - marcus evans Summits group delivers peer-to-peer information strategic matters, trends and on professional breakthrough innovations. This unique forum will take place at The Westin Stonebriar, Dallas, Texas, March 31 - April 1, 2014. Offering much more than any conference, exhibition or trade show, this exclusive meeting will bring together esteemed industry thought leaders and solution providers to a highly focused and interactive networking event. www.dti-summit.com Please note that the Summit is a closed number business of event participants and the strictly limited. Contact Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits Division Tel: Email: + 357 22 849 313 press@marcusevanscy.com For more information please send an email to info@marcusevanscy.com All rights reserved. The above content may be republished or reproduced. Kindly inform us by sending an email to press@marcusevanscy.com About marcus evans Summits marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, case studies, roundtables and one-on-one business meetings. For more information, please visit: www.marcusevans.com Upcoming Events Petrochemical & Refining Summit - www.petrochemicalrefiningsummit.com Power Plant Management & Generation Summit - www.ppmgsummit.com Wind Power Summit - www.windpower-summit.com To view the web version of this interview, please click here: www.dti-summit.com/BenLaPianta