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The Post-Standard Social Media and Emerging Technology  Executive Summary:  There is an opportunity to hire a Social Media Manager at The Post-Standard to analyze current social media presence, align branding across social media platforms, and lead a team to manage and expand The Post-Standard’s social media presence and increase advertising opportunities.
MarenGuse@marenguse B.S. in Photojournalism from the S.I. Newhouse School of Public Communications at Syracuse University, 2009 Interned as a Photojournalist at The Post-Standard, 2008 Media and Marketing Project Manager at Northeast Ohio Apartment Association  M.S. in Information Management at the School of Information Studies at Syracuse University, expected 2012 Social Media Consultant, Crouse Health Foundation MarenGuse@gmail.com    @MarenGuseMarenGuse.comFacebook.com/MarenGuse
Newspapers Successfully Using Social Media The Washington Post The New York Times The Oregonian  The Guardian  Boston Globe The Huffington Post – Online only Seattle Post-Intelligencer – Online only AnnArbor.com– Online only http://www.agenciasdecomunicacion.org/wp-content/uploads/community-manager.jpg
The Oregonian: Website http://www.oregonlive.com/
The Oregonian: Follow Page The Oregonian and OregonLive.com are listed Easy to find primary accounts Easy to navigate Nearly all reporters and    photographers are on Twitter http://www.oregonlive.com/connect/
The Oregonian: Twitter https://twitter.com/#!/oregonian
The Oregonian: Facebook Positive Consistent branding Seamless presence between Facebook, Twitter, and the Website Concise Info page Negative ,[object Object],http://facebook.com/theoregonian
The New York Times: Website Social media links are “above the fold” http://nytimes.com
The New York Times: Article http://nytimes.com
The New York Times: Website http://nytimes.com http://nytimes.com/pages/sports/index.html
The New York Times: Twitter http://twitter.com/#!/nytjim http://twitter.com/#!/lexinyt http://twitter.com/#!/nytimes
The New York Times: Foursquare https://foursquare.com/nytimes
Times Union: Follow Page http://www.timesunion.com/socialmedia/
Times Union: Follow Page Distinguishes between individuals and the organization http://www.timesunion.com/socialmedia/
Washington Post:Home Page http://www.washingtonpost.com/
Washington Post: Twitter http://twitter.com/#!/washingtonpost
Washington Post: Twitter http://twitter.com/postlocal http://twitter.com/postpolitics
Washington Post: Twitter Lists http://twitter.com/#!/washingtonpost
Washington Post: Facebook http://facebook.com/washingtonpost
Washington Post: Facebook Tabs http://facebook.com/washingtonpost
Democrat and Chronicle http://democratandchronicle.com/section/twitter http://democratandchronicle.com/section/facebook
The Huffington Post:  Social Media on Every Page http://huffingtonpost.com
The Huffington Post:  Social Media on Every Page http://huffingtonpost.com
The Boston Globe: Boston.com http://boston.com/
The Boston Globe: Follow Page http://boston.com/tools/twitter/?p1=HP_StayConnected_Twitter
The Boston Globe: Deals Tab http://www.facebook.com/globe
The Boston Globe: Deals Page http://www.facebook.com/globe?sk=app_198378460203707
The Plain Dealer: Live Blogging http://cleveland.com http://twitter.com/#!/pdsowelltrial
BBC: Live Blogging http://www.bbc.co.uk/news/world-middle-east-12307698
NPR & NYTimes: Live Tweeting NYTimes: Nick Kristof NPR: Andy Carvin http://twitter.com/#!/nickkristof http://twitter.com/#!/acarvin
Magazines Successfully Using Social Media The Atlantic The New Yorker Wired  CNY Woman Harvard Business Review ESPN
The Atlantic: Website Seamless online presence between Facebook, Twitter, and the Website http://theatlantic.com
The Atlantic:Follow Page http://theatlantic.com/follow-the-atlantic/
The Atlantic: Twitter Positive Consistent branding Clear and consistent naming of niche handles Facebook URL Good use of Retweets, mentions and hash tags Social media manager often manually tweets https://twitter.com/#!/TheAtlantic
The Atlantic: Facebook Positive Entry page is the magazine Cover “Likes” other The Atlantic Pages Simple About section Twitter Tab Effectively uses Tabs Negative ,[object Object],http://facebook.com/TheAtlantic
The Atlantic: Facebook Info Tab: Seamless online presence across platforms Engagement: Questions encourage response and foster discussion http://facebook.com/TheAtlantic
CNY Woman: Digital Publication http://todayscnywoman.com/
Other Tools  CrowdMaphttp://crowdmap.com/ ,[object Object]
Aggregate that information into a single platform
Visualize it on a map and timelineShortStackhttp://shortstacklab.com ,[object Object],ScribbleLivehttp://scribblelive.com/ ,[object Object],HootSuitehttp://hootsuite.com ,[object Object],Storifyhttp://storify.com ,[object Object],Texterityhttp://www.texterity.com ,[object Object],[object Object]
Goals: Enhance the branding of The Post-Standard to reflect the lively and multifaceted multimedia company  Establish The Post-Standard as a community leader and champion of Syracuse and Central New York  Create partnerships with opinion leaders in the Central New York community and build, expand and maintain an active online community  Increase advertising revenue by driving traffic toSyracuse.com  Explore untapped advertising avenues  Track The Post-Standard’s social online presence through a variety of metric tools
The Post-Standard is Perfect for Social Media Unique, quality content Print magazines Print newspaper Quality journalism Widely known and visible brand Trusted news source Variety of advertisers Beginnings of social media integration on Syracuse.com
Opportunities for Improvement with Social Media Consistent branding across all platforms  Seamless transition from website to external platforms Enhance user experience on the website Add personalization Active social media presence Targeted advertising on website and external platforms
Central New York Sports Magazine http://cnysports.ny.newsmemory.com/ http://www.syracuse.com/poststandard/index.ssf/central_new_york_magazines.html
Central New York Sports Magazine http://facebook.com/pages/CNY-Sports-Magazine/135535636502993
CNY Business Magazine http://www.syracuse.com/poststandard/index.ssf/central_new_york_magazines.html
CNY Business Magazine: Digital Edition http://www.syracuse.com/poststandard/index.ssf/central_new_york_magazines.html
User Experience http://www.syracuse.com/
User Experience http://www.syracuse.com/
User Experience http://www.syracuse.com/
User Experience http://www.syracuse.com/
User Experience http://www.syracuse.com/
User Experience ,[object Object]
 Majority of individuals are not on Twitterhttp://www.syracuse.com/connect
User Experience ,[object Object],http://www.syracuse.com/connect
Twitter Presence: Branding Sports News http://www.syracuse.com/connect/twitter https://twitter.com/#!/PostStandard/ps-twitter/members
Twitter Presence Positive Consistent stream of quality content  List of some of the other Twitter accounts Opportunities for Improvement Inconsistent branding across accounts Inconsistent names across accounts  Long stretches without posting  No retweets, mentions or hash tags Clear that it is automated  https://twitter.com/#!/PostStandard
Facebook Presence The page does not reflect the current design of The Post-Standard There is an opportunity to add a Facebook presence to The Post-Standard’s overall strategy Facebook is the perfect place to communicate with frequent site visitors http://www.facebook.com/pages/The-Post-Standard/109363812423133
Syracuse.com: Facebook http://www.facebook.com/syracusecom
Targeted Advertising: Website http://syracuse.com
Targeted Advertising: Website http://syracuse.com
Value of Social Media on Your Bottom Line Content is key – The Post-Standard has content Links strategically placed on social media sites will drive traffic to quality content on the website An engaged online community will increase return visits and link sharing - virtual word of mouth and brand loyalty  Social media sites provide a number of unique ways to involve advertisers  Targeted advertising increase click through rates Resources  The Post-Standard has the know-how of a web designer and graphic designer and content from many journalists Most tools are free – only expense is time Social Media Manager

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The Post-Standard - Social Media Presenation

  • 1. The Post-Standard Social Media and Emerging Technology Executive Summary: There is an opportunity to hire a Social Media Manager at The Post-Standard to analyze current social media presence, align branding across social media platforms, and lead a team to manage and expand The Post-Standard’s social media presence and increase advertising opportunities.
  • 2. MarenGuse@marenguse B.S. in Photojournalism from the S.I. Newhouse School of Public Communications at Syracuse University, 2009 Interned as a Photojournalist at The Post-Standard, 2008 Media and Marketing Project Manager at Northeast Ohio Apartment Association M.S. in Information Management at the School of Information Studies at Syracuse University, expected 2012 Social Media Consultant, Crouse Health Foundation MarenGuse@gmail.com @MarenGuseMarenGuse.comFacebook.com/MarenGuse
  • 3. Newspapers Successfully Using Social Media The Washington Post The New York Times The Oregonian The Guardian Boston Globe The Huffington Post – Online only Seattle Post-Intelligencer – Online only AnnArbor.com– Online only http://www.agenciasdecomunicacion.org/wp-content/uploads/community-manager.jpg
  • 4. The Oregonian: Website http://www.oregonlive.com/
  • 5. The Oregonian: Follow Page The Oregonian and OregonLive.com are listed Easy to find primary accounts Easy to navigate Nearly all reporters and photographers are on Twitter http://www.oregonlive.com/connect/
  • 6. The Oregonian: Twitter https://twitter.com/#!/oregonian
  • 7.
  • 8. The New York Times: Website Social media links are “above the fold” http://nytimes.com
  • 9. The New York Times: Article http://nytimes.com
  • 10. The New York Times: Website http://nytimes.com http://nytimes.com/pages/sports/index.html
  • 11. The New York Times: Twitter http://twitter.com/#!/nytjim http://twitter.com/#!/lexinyt http://twitter.com/#!/nytimes
  • 12. The New York Times: Foursquare https://foursquare.com/nytimes
  • 13. Times Union: Follow Page http://www.timesunion.com/socialmedia/
  • 14. Times Union: Follow Page Distinguishes between individuals and the organization http://www.timesunion.com/socialmedia/
  • 15. Washington Post:Home Page http://www.washingtonpost.com/
  • 16. Washington Post: Twitter http://twitter.com/#!/washingtonpost
  • 17. Washington Post: Twitter http://twitter.com/postlocal http://twitter.com/postpolitics
  • 18. Washington Post: Twitter Lists http://twitter.com/#!/washingtonpost
  • 19. Washington Post: Facebook http://facebook.com/washingtonpost
  • 20. Washington Post: Facebook Tabs http://facebook.com/washingtonpost
  • 21. Democrat and Chronicle http://democratandchronicle.com/section/twitter http://democratandchronicle.com/section/facebook
  • 22. The Huffington Post: Social Media on Every Page http://huffingtonpost.com
  • 23. The Huffington Post: Social Media on Every Page http://huffingtonpost.com
  • 24. The Boston Globe: Boston.com http://boston.com/
  • 25. The Boston Globe: Follow Page http://boston.com/tools/twitter/?p1=HP_StayConnected_Twitter
  • 26. The Boston Globe: Deals Tab http://www.facebook.com/globe
  • 27. The Boston Globe: Deals Page http://www.facebook.com/globe?sk=app_198378460203707
  • 28. The Plain Dealer: Live Blogging http://cleveland.com http://twitter.com/#!/pdsowelltrial
  • 29. BBC: Live Blogging http://www.bbc.co.uk/news/world-middle-east-12307698
  • 30. NPR & NYTimes: Live Tweeting NYTimes: Nick Kristof NPR: Andy Carvin http://twitter.com/#!/nickkristof http://twitter.com/#!/acarvin
  • 31. Magazines Successfully Using Social Media The Atlantic The New Yorker Wired CNY Woman Harvard Business Review ESPN
  • 32. The Atlantic: Website Seamless online presence between Facebook, Twitter, and the Website http://theatlantic.com
  • 33. The Atlantic:Follow Page http://theatlantic.com/follow-the-atlantic/
  • 34. The Atlantic: Twitter Positive Consistent branding Clear and consistent naming of niche handles Facebook URL Good use of Retweets, mentions and hash tags Social media manager often manually tweets https://twitter.com/#!/TheAtlantic
  • 35.
  • 36. The Atlantic: Facebook Info Tab: Seamless online presence across platforms Engagement: Questions encourage response and foster discussion http://facebook.com/TheAtlantic
  • 37. CNY Woman: Digital Publication http://todayscnywoman.com/
  • 38.
  • 39. Aggregate that information into a single platform
  • 40.
  • 41. Goals: Enhance the branding of The Post-Standard to reflect the lively and multifaceted multimedia company Establish The Post-Standard as a community leader and champion of Syracuse and Central New York Create partnerships with opinion leaders in the Central New York community and build, expand and maintain an active online community Increase advertising revenue by driving traffic toSyracuse.com Explore untapped advertising avenues Track The Post-Standard’s social online presence through a variety of metric tools
  • 42. The Post-Standard is Perfect for Social Media Unique, quality content Print magazines Print newspaper Quality journalism Widely known and visible brand Trusted news source Variety of advertisers Beginnings of social media integration on Syracuse.com
  • 43. Opportunities for Improvement with Social Media Consistent branding across all platforms Seamless transition from website to external platforms Enhance user experience on the website Add personalization Active social media presence Targeted advertising on website and external platforms
  • 44. Central New York Sports Magazine http://cnysports.ny.newsmemory.com/ http://www.syracuse.com/poststandard/index.ssf/central_new_york_magazines.html
  • 45. Central New York Sports Magazine http://facebook.com/pages/CNY-Sports-Magazine/135535636502993
  • 46. CNY Business Magazine http://www.syracuse.com/poststandard/index.ssf/central_new_york_magazines.html
  • 47. CNY Business Magazine: Digital Edition http://www.syracuse.com/poststandard/index.ssf/central_new_york_magazines.html
  • 53.
  • 54. Majority of individuals are not on Twitterhttp://www.syracuse.com/connect
  • 55.
  • 56. Twitter Presence: Branding Sports News http://www.syracuse.com/connect/twitter https://twitter.com/#!/PostStandard/ps-twitter/members
  • 57.
  • 58. Twitter Presence Positive Consistent stream of quality content List of some of the other Twitter accounts Opportunities for Improvement Inconsistent branding across accounts Inconsistent names across accounts Long stretches without posting No retweets, mentions or hash tags Clear that it is automated https://twitter.com/#!/PostStandard
  • 59. Facebook Presence The page does not reflect the current design of The Post-Standard There is an opportunity to add a Facebook presence to The Post-Standard’s overall strategy Facebook is the perfect place to communicate with frequent site visitors http://www.facebook.com/pages/The-Post-Standard/109363812423133
  • 61. Targeted Advertising: Website http://syracuse.com
  • 62. Targeted Advertising: Website http://syracuse.com
  • 63. Value of Social Media on Your Bottom Line Content is key – The Post-Standard has content Links strategically placed on social media sites will drive traffic to quality content on the website An engaged online community will increase return visits and link sharing - virtual word of mouth and brand loyalty Social media sites provide a number of unique ways to involve advertisers Targeted advertising increase click through rates Resources The Post-Standard has the know-how of a web designer and graphic designer and content from many journalists Most tools are free – only expense is time Social Media Manager
  • 64. Proposal: Social Media Manager Enhance over user experience online and align branding Strategic content delivery to niche markets Integration of social media into daily workflow Analyze user interaction and traffic streams Provide quick customer service through social media Explore the social web for opportunities Manage an active social media hub on Syracuse.com Take content that is already budgeted for and turn it into additional traffic Example: With access to internal database, post unpublished photos to blog space on Syracuse.comand share on social media Live blog from the scene – ask the community which one to cover