1. MARIA DILMA DOS PASSOS (Experienced SAP SD )
Phone: (708) 573-4226 e-mail:sappassos814@gmail.com
Summary of Experience and Qualifications
Maria is a professional with 15 years of experience in R/3 SAP-SD, end to end module (SAP-SD Sales
and Distribution) and knowledge with SAP integration. She has worked on the project implementation and
processes improvements. She specializes in configuration pricing, processes design, expertise with
localization Brazil (TAXBRA- Calculation scheme) to calculate tax in sales price, Invoice, functional
specification & technical documentation, Blue printing, plan cutover, unit & integration testing.
She has experience in mapping User “As Is” sales order delivering billing and basic analysis with program
ABAP, BAPIS, (SHDB-Mapping Screens), integration of SAP with another systems (interfaces).
She has worked with configuration sales processes, bonus, sales order, return process, service
process, transfer between branch, configuration master data (clients, pricing, sales view of
material), credit administration client, Sales structure, accounts accounting about sales billing,
configuration service process, migration of project version 4.6c to 6.0.
She has participated in a project (BW-Business Warehouse). She has wide experience in module
BW, configuration Info cubes, info source, data source, queries and sales reports.
She has created the best solutions for customer’s specific workforce challenges. Provided clients a
strategic workforce consulting to plan their future. She has controlled roadmap sales issues. She has
worked with improvements to Chile and Argentina, equator, Bolivia.
Summary of Skills:
 Knowledge of ABAP debugging
 Expert in complete SAP-SD Sales and Distribution configuration.
 Excellent in implementing business to work in a team environment.
 Ability to prioritize and find solution fast.
 Expert in Excel, Word, PowerPoint.
 Ability to work on a project or solution issue with agility and quality.
 Ability to design a solution for the sales process.
 Outstanding ability to work in a team environment and handle responsibilities.
 Excellent skill with integration of modules SAP with module SD
 Expertise in training SAP users.
 Excellent interpersonal skills and outstanding ability to work with customers.
 Excellent ability to work on technical documentation including functional, Blue print, planning,
cutover and test plans.
 Excellent skill to analyze issues and find solutions.
 Excellent Skill to configure Service process.
 Excellent skill to design reports to help customers understand clear picture.
 Ability to organize control request in SAP
Professional Experience:
Pharmacy: SANOFI AVENTIS - Consulting Resource and Atos Origin
Service Line: Pharmaceutical
Role: Consultant SAP SD Aug 2015 – Sep 2016.
Manufacturing medicines - Consumer Product industry

2. Project Implementation Nota Fiscal -Tax Government law (Localization Brazil)
 Conducted workshops to review data specification documents with client and getting sign off.
 Analyzed SAP notes and application.
 Configured new accounting accounts to bill.
 Configured new law government Nota Fiscal electronica (Invoice)
 Coordinated documents UAT process to get customer sign off.
 Worked on specification formula to calculate new tax over sales price.
 Uploaded the prices to master data.
 Provided improvements in reports.
 Configured Bonus process.
 Helped customer prepare Unit & Integration testing scenarios.
 Conducted and elaborated plan cutover
Project Implementation Sales of products Lots -Short Shelf Life.
 Designed flow chart solution for project.
 Conducted workshops to review data specification documents with client .
 Provided business blue print.
 Created functional and technical specification documents.
 Created technical specification for Integration SAP X Siebel and logistic operator.
 Customized discount price in module (SD Sales Distribution).
 Customized bill financial accounts (SD Sales Distribution).
 Configured warehouse specific fields for Short Shelf Life group called Sanofi.
 Created layout reports for customer’s sales order
 Analyzed specific logic in user EXIT sales order SAP (MV45AFZZ).
 Analyzed specific logic in BAPIS in SAP that uploaded information’s to another
system and returned to SAP.
 Executed unit test with sales order
 Helped customers to prepare integration test plan.
 Presentation project conclusion report.
 Conducted UAT process to get customer sign off.
 Conducted and elaborated plan cutover.
PRD Work -Client PRD -SAP
 Transported client’s request into PRD.
 Helped customers to plan cutover.
 Provided support to Go-Live for one week
LDC Louis Dreyfus Commodities: Consulting Resource
Service Line: Agriculture.
Role: Consultant SAP SD February 2014 – December 2014.
Project improvements all process Sales and pricing.
 Conducted workshops to design solution in Sales process with Financial director LDC.
 Wrote complete blue print.
 Configured and calculated customer commission.
 Presented improvements to export process of sugar and alcohol.

3.  Provided Specification Cockpit to commission with integration system interface and automation
with process commission.
 Customized financial accounts to bill (SD Sales Distribution).
 Designed all sales process for the Company.
 Provided specification files for Logistic operator.
Monsanto: Consulting Complex
Service Line: Agriculture.
Role: Consultant SAP SD Octuber 2012 – December 2013.
Project Implementation Nota Fiscal -Tax Government law (Localization Brazil).
 Conducted workshops to design solution in Nota Fiscal Tax Government
 Wrote complete blue print.
 Configured canceling in the invoicing process.
 Integrated SAP, GRC and system`s government.
 Improved process sales general. (SD -sales Distribution).
 Supported for customers in go-live and after go-live.
Industry Osram: Consulting Complex
Service Line: Industry
Role: Consultant SAP SD January 2012 –September 2012
Project improvements of processes sales.
 Conducted workshops to design Sales process solution.
 Configured and calculated customer commission.
 Configured a process commission for Brazil, Columbia and Ecuador.
 Specified layout file to operator logistic (DHL)
 Customized financial accounts to bill (SD Sales Distribution).
 Prepared improvements reports
 Provided specification files for Logistic operator.
 Configured process for bonus pay outs in Brazil, Colombia, Ecuador, Chile.
 Performed Unit testing and helped users with integration testing.
 Provided improvements returns process.
 Supported customers in Brazil, Colombia, Equator and Chile.
Industry Takeda: Consulting Softtek
Service Line: Pharmaceutical
Role: Consultant SAP SD February 2011 – Dezember 2011.
Manufacturing medicines - Product industry
Project transfer intercompany of process sale. (Created New Company)
 Conducted workshops to design Sales process solution.
 Configured transfer process Intercompany
 Configured tax (TAXBRA) for process Intercompany.
 Configured and calculated the pricing for order
 Specification User Exit (MV45AFZZ)
 Customized financial accounts to bill (SD Sales Distribution).

4.  Prepared improvements reports
 Provided specification files for Logistic operator.
 Configured item category for donation process.
 Performed Unit testing and helped users with integration testing.
 Supported customers.
Grupo Estado : Consulting Softtek
Service Line: Service News.
Role: Consultant SAP SD May 2010 – Janury 2011
Project Implementation Calculation Commission to customers
 Workshops with Financial Director to design solution to implementation commission.
 Provided business blue print documentation.
 Configured process for pricing and calculation of customer commissions.
 Provided Specification Cockpit to commission with integration system interface and automation
with process commission.
 Customized financial accounts to bill (SD Sales Distribution).
 Provided BAPIS specification to automate commission order process.
 Provided support to end users.
GE WATER - Consulting Softek
Service Line: Utility
Role: Consultant SAP SD January 2010 – April 2010
Project Implementation Nota Fiscal electronica-(Invoice)
 Worked on improvement in configuration of tax invoice for fiscal year electronically
 Analyzed SAP notes and application.
 Worked on Interfaces between SAP and system (GRC-Governance, Risk, and Compliance
Solutions) to communication with (SEFAZ -Government)
 Provided functional specification documentation.
 Performed Unit testing and helped customer with integration testing.
Votorantim - Consulting Softek
Service Line: Construction
Role: Consultant SAP SD November 2009 –December 2009
Products construction Industry.
 Supported users and provided improvements in business processes.
 Worked on improvement in configuration of tax invoice for fiscal electronically
 Supported level 3 users.
Pharma Novo Nordisk - Consulting -Assurance-IT
Service Line: Pharmacy
Role: Consultant SAP SD August 2008 -March 2009
Project Improvements and implementation Nota Fiscal -Tax Government (Brazil)
 Conducted workshop to review data specification document with client & get sign off.
 Provided business Blue Print documentation.
 Worked on implementing and configuration of tax invoice for fiscal year electronically
 Performed Unit testing and helped customer with integration testing.

5.  Configured Donation Process in the system.
 Supported Go-live activity.
 Specified functional specification with operation Logistic DHL
Service phone Claro S.A- Consulting Softek
Service Line: Service phone.
Role: Consultant SAP SD June 2008 July 2008
Analysis in Client SAP and implementation commission sales to IPhone
 Provided functional specification and technical documentation.
 Configured required conditions in pricing
 Performed Unit testing and helped customer with integration testing.
 Supported Go-live activity
Pharmacy: ABBOTT Laboratories Consulting Softek
Service Line: Pharmaceutical
Role: Consultant SAP SD January 2007 – May 2008.
Manufacturing medicines - Consumer Product industry
Project Improvements and implementation Invoice -Tax Government (Brazil)
 Conducted workshops to review data specification documents with client and getting sign off.
 Analyze SAP notes and application.
 Configured order process
 Configured complete organizational structure (Heart division)
 Configured bonus processes and order.
 Configured medicine pricing,
 Configured credit administration client -integration with module FI-Finance
 Provided definition and configuration for new pricing policies.
 Configured new bill accounting accounts.
 Coordinated UAT documentation to get customer sign.
 Worked on specification formula to calculate new tax over sales price.
 Upload new prices to master data.
 Provided improvements in reports.
 Performed Unit testing and helped customer with integration testing.
 Conducted and elaborated planned cut over.
 Prepared Business Process Procedures and training material for client.
 Provided Go-Live support.
 Supported end users before and after go-live.
Service IG: Consulting IBM
Service Line: Service
Role: Consultant SAP SD August 2006 – December 2006.
Project Implementation SAP.
 Worked on process to figure out SAP configuration with other systems.
 Conducted workshops to review data specification documents with client and getting sign off.
 Configured Sales structure, sales process, bonus process & service process.

6.  Worked on client credit administration, configuration accounts, configuration master data
(customers, pricing, tax).
 Performed Unit testing and helped customer with integration testing.
Food SADIA: Consulting Accenture. (Partner Complex)
Service Line: Service
Role: Consultant SAP SD May 2006 – August 2006.
Project Improvements the business process
 Provided sale order improvement for stock material availability.
 Configured discount pricing.
 Provided export process improvements.
 Provided Specification Cockpit to commission with integration with other system.
 Provided BAPIS specification to automate commission order process.
 Fixed issue with sales reports.
 Fixed business process transfer issues between different branches.
Service phone: Brazil Telecom Consulting IBM.
Service Line: Service
Role: Consultant SAP SD August 2005 – March 2006.
Project Improvements the business processes.
 Checked customer processes and recommended improvements.
 Designed sales order process for materials availability stock.
 Improved configuration process for donation, bonus and return.
 Prepared functional specification reports
 Suggested scenarios to improved export process.
 Fixed problems with Pricing.
 Coordinated control Issue in tool-Books.
 Prepared sales statistics reports.
 Worked on SAP specifications to coordinate in sync pricing with others systems.
University FIAP -Consultant Complex
Service Line: Service
Role: Consultant Teacher SAP SD February 2005 –July 2005
 Taught SAP-SD classes about configuration and business processes.
Service phone: Telefonica(Tgestiona) Softtek
Service Line: Service
Role: Consultant SAP SD August 2004 –November 2004
Improvements the business process service
 Prepared functional specification reports.
 Suggested scenarios to improved export process.
 Prepared Business Process Procedures and training material for client.
 Provided Go-Live support.
Pharmacy: Roche Pharmaceuticals - Consulting Softtek
Service Line: Pharmacia
Role: Consultant SAP SD March 2004 –July 2004

7. Improvements the business process agreement of customers.
 Fixed problems with pricing agreement
 Fixed business process transfer issues between different branches.
 Configured donation process in the system.
 Fixed issues with sales specific reports.
Fridge: Frigoalta meat -Consulting Softtek
Service Line: Service
Role: Consultant SAP SD September 2003 –February2004
Implementation to new segments in Company.
 Fixed problems with pricing agreement
 Fixed business process transfer issues between different branches.
 Fixed issues with sales specific reports.
 Configured new branch sales organization, pricing, donation, sales, sales channel and
activity sector.
 Configuration export process.
 Created specific formula to calculation pricing.
 Provided Interface integration between PW-F and SAP.
Cosmetic: Natura -Consulting -Softtek
Service Line: Service
Role: Consultant SAP BW January 2003 –August 2003
 Implementation of BW (Business Warehouse)
 Configured info cubes, info source, data source and queries
Supermarket -Sé Supermarkets’ S/A – I was employee
Service Line: Service
Role: System Analyst November2001–December 2002
Implementation Rollout. (SAP -Retail)
 Configured sales process.
 Coordinated SAP training for end users in 60 branches.
 Prepared integration test plan.
 Prepared specification reports.
 Analyzed processes for (module MM)- inventory control, control lose products, control stock,
 Coordinated and analyzed processes (module SD) – sales process, donation, bonus, master data
customers, pricing, discount.
 Coordinated multiple company’s reports including sales order, delivery and billing.
 Coordinated Integration test, approved sales at the Company.

8. Education
Bachelor of analyses – Analyses of System & Computer program
University of UNIB – Brazil -SP
Bachelor of Science - Mathematics
University of Makenzie – Brazil -SP.
Foreign Language Skills
 English – studying at Kaplan – Chicago -IL.
 Portuguese -Native
 Spanish - Basic
Courses / Certifications:
• SD version 4.6 C SD Academy, I have worked with different version SAP.
• Lis management information system
• Novell Network
• Unix, Cobol
• BW Academy
• SAP- BW220 Bus Inf Warehouse - . . OLTP extraction.
• SAP- BW210 Bus. Inf . Warehouse _ System Configuration
• SAP- BW209 Bus. Inf . Warehouse _ Web reports.
• SAP- BW207 Bus. Inf . Warehouse _management reports.
• SAP- BW205 Bus. Inf . Warehouse_ Review
• SAP- CA710 Advanced Features Report
• WBRQUE Abap Query
• Retail R / 3
References – Available upon request