Marie Girard

Paris Area, France France

Customer/User Experience Strategist, teacher, speaker, innovation facilitator

Technology / Software / Internet

A systemic vision of customer experience ensures the delivery of the right content, to the right person, at the right time. I lead the strategy for digital client experience of IBM cloud AI software. I facilitate design thinking activities across silos, run content audits, and shape strategy and governance while keeping the focus on user experience. I teach technical communication at Paris Diderot University, and keep investigating how everything interrelates through the practice of yoga. I do: - Enterprise content strategy - Information architecture - User experience design - Business and service design - Mentoring and coaching - Teaching - Academic research & writing I like: - Every...