Marie Girard

6 Seguidores

A systemic vision of customer experience ensures the delivery of the right content, to the right person, at the right time. I lead the strategy for digital client experience of IBM cloud AI software. I facilitate design thinking activities across silos, run content audits, and shape strategy and governance while keeping the focus on user experience. I teach technical communication at Paris Diderot University, and keep investigating how everything interrelates through the practice of yoga. I do: - Enterprise content strategy - Information architecture - User experience design - Business and service design - Mentoring and coaching - Teaching - Academic research & writing I like: - Every...

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Marie Girard

Presentaciones

Surfing the content chaos

Over the rainbow: a strategy for ubiquitous content

Chicken or egg? Solving the strategy vs. structure dilemma

Quelle stratégie pour l'Information 4.0?

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Integrating JTBD into existing tools & frameworks / Jobs-to-be-Done Meetup Berlin #6

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Content strategy by stealth

ATEE-Eindhoven RDC Primary and Pre-primary

The Wisdom Of Clouds

Reduce, Reuse, Restructure CHess

Information Architecture & Content Strategy

Unified Content Strategy: It's No Longer Up to You