1. Marina Nance
+1 713 614 5053 marinanance@hotmail.com
Project Manager/ Solution Delivery Manager
Software Systems and Hardware Installations, IT infrastructure, Resource Optimization, Change Management
Experienced software implementation project manager, most recently focused on managing pricing, CRM, reliability projects for oilfield services
companies. Proficient in the use of agile and waterfall SDLC. Other experience includes implementation of large-scale enterprise revenue
management and pricing systems. Provided complete integration management from kick-off through production go-live. Multifaceted, results
driven, management professional, experienced in forecasting and optimization, data integration, business process consultancy and best-practices,
technical and business resource optimization, and software product management and development within multiple systems: Revenue
Management Forecasting and Optimization, as well as modules in Pricing Scientific Analytics (BI business intelligence and OLAP reporting), Price
Optimization, Deal Optimization, Customer and Product Segmentation and Price Guidance. Proven experience delivering pricing and revenue
management strategies, applications and projects that drive significant company value.
Citizenship: US, Russia
Fluent in English and Russian
Baker Hughes, Houston, TX January 2016 to present
Baker Hughes Incorporated (NYSE: BHI) creates value from oil and gas reservoirs with high-performance drilling, evaluation, completions and
production technology and services, integrated operations and reservoir consulting.
Remote Operation Services Production Applications Service Manager
Manages AMBIT production applications for 200+ customers globally for more than 2000 devices. Working with PMO, Systems Team and Product
Lines to ensure high quality software products are delivered on time and within budget to all customers.
Key Responsibilities:
• Works with Product Line Managers (PLM) and Customers to identify and gain agreement on requirements for new services, bug fixes etc.
and set the priority in order to define the scope of work of each release.
• Partners with the appropriate teams to develop the service, processes, architecture/security to meet the Business Requirements.
• Collaborates with the appropriate teams [Service Transition, Service Operation and Service Support] to develop/implement the
appropriate Service Transition documentation including Communication, Training, Knowledge Transfer and Transition Plans.
• Participates in negotiating Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for the service.
• Acts as the Subject Matter Expert for the Service [Software Application] and provide input to any requests whether functional or technical
from users.
• Improves customer service quality results by studying, evaluating, and re-designing processes/service; establishing and communicating
service metrics; monitoring and analyzing results; implementing changes.
• Interacts with Service Operations and Account Managers to manage the relationship with Customers to influence revenue.
Baker Hughes, Houston, TX August 2013 to January 2016
Baker Hughes Incorporated (NYSE: BHI) creates value from oil and gas reservoirs with high-performance drilling, evaluation, completions and
production technology and services, integrated operations and reservoir consulting.
Remote Operation Services Project Manager
Plans, coordinates and implements all phases of complex project(s) defined as a total system or primary project including new technologies of
substantial monetary value and with significant vendor and customer interface where ensuring reliability, quality, and delivery time are key.
Responsible for administration of contract as well as all specified contract support documentation. Interfaces with both external and internal
customers on technical and commercial issues. Negotiates with sub-vendors. Provides training in accordance with contract. Handles special
projects, as assigned.

2. Works in fast moving agile software development environment to deliver value to organization and customers.
Key Responsibilities:
• Managing production monitoring and optimization projects as a portfolio manager > 1MM
• Guiding the project teams through the PDM for IT and business processes and ensures that PDM for all stakeholders is adhered to.
• Responsible for overall project which includes successful planning and execution as well as scope, budget, issue, and risk management.
• Leading and/or providing expertize to functional project teams and participate in cross product lines initiatives
• Responsible for creation of project budget estimates (OPEX and CAPEX) based off of project schedule and available resources.
• Responsible for Budget reconciliation of budgeted vs. actual reported by Clarity and correcting any discrepancies.
• Provides leadership and manages multiple relationships (e.g., offshore teams, customers, stakeholders, vendors, etc.) for projects
• Acts as an expert providing direction and guidance to process improvements and establishing policies
• Ensures that all reporting to executives and all stakeholders is in place
• Provides mentoring/coaching/teaching by sharing best practices with other project managers on lessons learned from other projects and
project management techniques.
• Assists with migration project from third party vendor system in to the new platform
Baker Hughes, Houston, TX March 2013 to August 2013
Baker Hughes Incorporated (NYSE: BHI) creates value from oil and gas reservoirs with high-performance drilling, evaluation, completions and
production technology and services, integrated operations and reservoir consulting.
Reliability Process IT Project Manager
Key Responsibilities:
• Managing enterprise reliability and compliance projects > 1MM
• Guiding the project team through the PDM for IT processes and ensures that PDM for IT principals are adhered to.
• Responsible for day-to-day management of the project which includes successful planning and execution as well as scope, budget, issue,
and risk management.
• Ensures that IT PMO guidelines are followed to ensure compliance with the Stage Gate process
• Responsible for creation of project budget estimates (OPEX and CAPEX) based off of project schedule and available resources.
• Responsible for Budget reconciliation of budgeted vs. actual reported by Clarity and correcting any discrepancies.
• Provides leadership and manages multiple relationships (e.g., customers, stakeholders, vendors, etc.) for projects
• Ensures that all reporting to stakeholders and management is complete and accurate.
• Works closely with the decision executive, endorser and project team to develop and execute the project plan and budget.
• Committed to the development of others by mentoring/coaching/teaching by sharing best practices with other project managers on
lessons learned from other projects and project management techniques.
Baker Hughes, Houston, TX January 2012 to December 2012

3. Baker Hughes Incorporated (NYSE: BHI) creates value from oil and gas reservoirs with high-performance drilling, evaluation, completions and
production technology and services, integrated operations and reservoir consulting.
Sales, Marketing and Communications Process IT Project Manager/Scrum Master
Key Accomplishments:
• Worked closely with Process Leads and Program Managers to ensure customer-facing programs are completed successfully
(Salesforce.com, Total Available Market)
• Provided project management services and enabled the successful execution of IT projects which meet the Global Sales Organization’s
business objectives
• Planed and administer projects according to strict deadlines, project management processes and within budget
• Performed agile scrum master role facilitating scrum and removing impediments to the ability of the team to deliver the sprint
goal/deliverables and ensure on time delivery
• Executed account management strategies and managed projects portfolio identifying critical and strategic programs
• Successfully interfaced with internal functional teams and external customers for planning, prioritization and resolution overall activities
in the support of achievement customer goals
Key responsibilities included managing and coordinate multiple IT projects for Global Sales, which includes eCRM, Commercial Management, and
Pricing programs; managing and maintaining tight controls over project scope, schedule, budget and deliverables; effectively managing change and
process; plan and schedule project milestones and deliverables; plan and organize resources and manage dependencies using CA Clarity
management program; document and communicate project status to IT Stakeholders; maintain project documentation repository; manage and
escalate project risks and issues as appropriate.
PROS Revenue Management, Houston, TX- January 2007 to September 2011
A software products company, specializing in Pricing and Revenue Management applications; NYSE: PRO
Project Manager/ Project Lead/ Solution Delivery Manager
Project Highlights:
• Project Manager of Walt Disney World Hotel and Resort Revenue management projects (Walt Disney World, Disneyland Hong Kong, and
Disneyland California).
• Pricing consultant of PROS Professional Services team, who is responsible for the design, implementation, configuration, quality assurance and
training of PROS Hotel Revenue Optimization System (HROS). Building roadmaps, business processes reviews and recommendations.
• Delivered PROS HROS Hotel Revenue Optimization Software to multiple business units within the Walt Disney Company family of resorts;
provided centralized global revenue management capabilities at the world’s largest hotel resort company. Project locations: USA, Hong Kong,
France
• Assisted in delivery of all suite components of PPSS PROS Pricing Solution Suite (Front Office and Reporting tool comprising of: Scientific
Analytics [BI], Price Optimizer [Pricing execution and delivery], Deal Optimizer [Negotiated and Contract Pricing execution and delivery]) for
multiple companies in distribution and services industries.
Key Accomplishments:
• Successfully delivered multiple software implementations on-time and within budget; maintained project profit and loss effectively; created
follow-on revenue
• Provided detailed requirements for new features to the existing products working closely with science and development teams
• Analyzed and evaluated industry best practices and technology solutions for demand forecasting, pricing, yield and revenue management
• Accounted for cost, resources, payment milestones and man days for projects during its lifetime
• Reduced overall risk through effective client account management from executive level to end-users
• Instrumental consultancy coupled with effective change management and business process standardization and optimization
• Conducted cost/benefit analyses and building business cases as the basis for recommending strategic new initiatives
• Efficiently coordinated with Customer Service, Sales, Accounting and Product Support to resolve customer pricing and documentation issues
as related to HROS configurations
• Implementation of pricing process and strategy best practices expertise and institutionalization

4. Responsibilities included solutions delivery and solution architecture based on business consulting with clients in establishing system configuration
requirements according to business needs and by utilizing mapping and documentation with Microsoft Visio, along with mapping of data
availability and network topography; delivered XML configuration files through iterative Agile (Scrum) development approach; provided technical
consulting establishing hardware needs and storage capacity based on expected daily usage of implemented software solutions; implemented
pricing and revenue optimization software systems at global corporate giants including modules in Revenue Management Forecasting and
Optimization, as well as modules in Pricing Scientific Analytics (BI business intelligence and OLAP reporting), Price Optimization, Deal Optimization,
Customer and Product Segmentation and Price Guidance; participated at marketing events and industry forums delivering case studies;
instrumental in contract negotiations, delivering value to statement of work scope and contract delivery; delivered substantial revenue through
recognizable up-sell opportunities beneficial to clients; implementing best-practices methodology with effective time management and P & L
budgetary adherence.
Hilton Hotels Corporation, Houston, TX - 2005 – Revenue Manager at the Doubletree Guest Suites
A hotel company with worldwide locations.
• Managing the implementation of high-yield pricing and revenue management strategies, systems and processes
• Developing pricing and revenue management initiatives, communicating them effectively to the general manager
• Measuring and analyzing the impacts of pricing and revenue management strategies
Duties included working with senior and executive management on the implementation of operating strategy for maintaining high revenues
(revenue lift - 4%) and occupancy (on average 87%) and communicating decisions and appropriate information to the General Manager.
Fluor Daniel Eurasia, LTD, Russia - 1999 to 2002 – Contracts Administrator
Fluor is a FORTUNE 500 company that delivers engineering, procurement, construction, maintenance (EPCM), and project management to
governments and clients in diverse industries around the world.
Worked in Russia on the US $2.6 billion Caspian Pipeline Consortium Project, an oil pipeline from the Caspian Sea to the Black Sea. Specifically
responsible for contracts for the US $710 million Marine Terminal which includes a tank farm consisting of four 100,000 cubic meter oil
storage tanks (largest in Russia), a shore terminal facility, and an offshore oil loading system using two single point moorings.
Managed a group of 5 analysts in the Contracts Department. Duties included:
• Reviewing Contractors’ progress and material invoices for commercial/contractual acceptance
• Conducting negotiations with potential contractors
• Developing requests for proposals and quotations, bid packages, contracts, contract amendments, and commercial evaluation of change order
requests
• Communicating directly with client representatives and other project personnel located in various project locations (Moscow, Paris, Houston)
Software Skills:
• SQL Server 2009
• Microsoft Project
• Microsoft Excel
• Microsoft Word
• Microsoft Visio
• SharePoint 2007, 2010
University of Houston 2003-2006 Masters Degree in Hotel and Restaurant Management
Kuban State University:
Krasnodar, Russia 1993-1999 Degree in Linguistics, English / German
Foreign Languages: Russian
Travel availability: Up to 15% and/or Virtual
Willing to relocate: No