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WASBO Spring Conference  2011 Presented By: Mark Cyganiak ServiceMaster Recovery Services
Assumptions ,[object Object],2 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Assumptions ,[object Object]
You have been awarded the contract3 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Key information ,[object Object]
Have they been in contact with you?
Have they assigned an adjuster?
If  yes, contact the adjuster
Who is your broker?
What is your deductible?4 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Key information  ,[object Object]
Discuss clients ability to pay for the work you are going to perform
Does the customer have Business Interruption Coverage and for how long?
Identify the customers internal procedures for payment5 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Defining the money terms ,[object Object]
1/3rd, 1/3rd, 1/3rd Draw Schedule
Up front draw is standard practices
Mobilization Costs
Materials
Supplies6 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Defining the money terms ,[object Object]
Inform all contractors to anticipate slower than normal payouts7 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Attachments ,[object Object]
Contract
Rate Schedule
Labor Rates, Labor Classifications & Labor Conditions
Rates for Company owned Equipment and Supplies8 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Job Specifics ,[object Object]
Assessment of critical infrastructure2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Health and Safety ,[object Object]
Bring in Independent Safety Coordinator
Client Health and Safety Requirements
Does client have in house safety director?
Know company safety rules18 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Health and Safety ,[object Object]
Asbestos Survey
Be prepared for 	        to stop by
Client priorities: STATED EXPECTATIONS19 2011 ServiceMaster Clean. All right reserved.                                                                                                                                                 2011 RAM Program
Job Specifics ,[object Object]
Subcontractors Required
Required Cleaning Protocols

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2011 Wasbo School

Notas del editor

  1. Assessment of critical infrastructureElectricalPlumbingGas fired equipmentProduction equipmentEtc.
  2. Be prepared for OSHA to stop byOSHA log and MSDS sheets on site
  3. Subcontractors RequiredInquire about current company vendors vs. restoration vendors resources, ie. “get the facility manager on board”
  4. Is clearance testing being conducted?Have expectations spelled out prior to restoration beginningHave expectations spelled out as to the criteria to pass clearance
  5. Contents, Equipment, & MachineryClean versus replaceIs a salvage company involved?Re-CertificationIn House, Manufacturer, or authorized DealerReplacement PartsElectronics
  6. MobilizeMobilize equipment, materials, supplies and supervisory personnelSecure hotel rooms and vehicles (if needed)Schedule vendors and subcontractorsSchedule daily production meetings with client and subcontractors
  7. Schedule daily production meetingsReview progress to planned time framesAdditional work that can be capturedAnything that will have an impact of project time framesScope of workProject estimate as referred in your original scope.
  8. Document, Document, DocumentWrittenPhotosVideo, ieCYB)