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Health and Wellness


1. Does your organisation provide health and/or wellness programs to employees?

                                                                     Response    Response
                                                                      Percent     Count


                          YES                                           80.0%          12


                          NO                                             0.0%             0


        Other (please specify)
                                                                        20.0%             3



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                                       1 of 27
2. What type of health and/or wellness programs does your organisation invest in?

                                                                      Response     Response
                                                                        Percent     Count


Employee Assistance Programs
                                                                          93.3%          14
                             (EAP)


     Healthy eating and/or dietary
                                                                          33.3%             5
                         programs


  Healthy lifestyle programs (incl.
                                                                          53.3%             8
                gym membership)


 Free or subsidised medical check
                                                                          33.3%             5
                               ups


               Smoking cessation                                          20.0%             3


         Health Risk Assessment                                           40.0%             6


     Health Surveillance (specific
                                                                          13.3%             2
                      occupations)


                      Skin checks                                         33.3%             5


                         Flu shots                                        73.3%          11


                      Vaccinations                                        26.7%             4


      Infectious or communicable
                                                                          13.3%             2
             disease management


            Alcohol or Drug abuse                                         20.0%             3


            Training and education                                        33.3%             5


            Other (please specify)
                                                                          13.3%             2



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                                        2 of 27
3. Why does your organisation offer health and wellness programs?

                                                                       Response    Response
                                                                        Percent     Count


Because we feel it is in line with
                                                                          73.3%          11
  our values as an organisation


 Because it is a point of difference
 in attracting and retaining the best                                     20.0%             3
                              people


Because we want to be seen as an
                                                                          40.0%             6
                employer of choice


  We feel that there are significant
          benefits in managing our                                        60.0%             9
    absenteeism and presenteeism


   Because we believe it improves
                                                                          40.0%             6
                        productivity


         Because it assists us with
managing both an ageing workforce                                         26.7%             4
               and a skills shortage


             Other (please specify)
                                                                           6.7%             1



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4. What are the most significant impacts of poor health upon your organisation?

                                                                       Response    Response
                                                                        Percent     Count


                      Absenteeism                                         60.0%             9


               Loss of Productivity                                       53.3%             8


                      Presenteeism                                        20.0%             3


  Workers compensation claims                                             60.0%             9


             Other (please specify)                                        0.0%             0


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                                         3 of 27
5. How would you best describe your organisations approach to health and wellness
(health risk)?

                                                                     Response    Response
                                                                      Percent     Count


          We manage health risk
specifically to reduce or control
                                                                        40.0%             6
          workers compensation
                        exposures


    We manage health risk, but we
     don't really measure it in any                                     26.7%             4
                 quantifiable ways


Our measuring and management of
 health risk is informal, but seems                                     33.3%             5
                      to work okay


Health risk is not considered in our
organisation and it does not appear                                      6.7%             1
                   to be warranted.


            Other (please specify)
                                                                        20.0%             3



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                                       4 of 27
6. What do you feel are the positive, emerging trends concerning workforce health in the
future?

                                                                        Response    Response
                                                                         Percent     Count

      Linking health to productivity                                       46.7%             7


        Linking health and wellness
                                                                           20.0%             3
programs to remuneration packages


    Using health and wellness as a
   point of difference for attracting                                      46.7%             7
                         candidates


     Connection between health
     issues, such as obesity and                                           66.7%          10
 diabetes and work performance


        Linking health and wellness
                                                                           33.3%             5
 programs with an ageing workforce


           Retaining skilled workers                                       40.0%             6


             Other (please specify)
                                                                           13.3%             2



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7. Do you think that health risks in the workplace should be given more attention

                                                                        Response    Response
                                                                         Percent     Count


                                YES                                        93.3%          14


                                 NO                                         6.7%             1


             Other (please specify)                                         0.0%             0


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8. What are your priorities for health and wellness investment over the next 12 months?

                                                                       Response    Response
                                                                        Percent     Count

    Develop a formal approach to
        health and wellness in the                                        33.3%             5
                         workplace


     Introduce health and wellness
                                                                          33.3%             5
                         initiatives


    Linking health and wellness to
                                                                          40.0%             6
   productivity and/or profitability


  Gaining insight into what our
     wellness and health issues                                           46.7%             7
                      actually are


 Assist in ageing workforce issues                                        20.0%             3


  Address and assist in managing
                                                                          33.3%             5
              absenteeism issues


       Assist in managing workers
                                                                          40.0%             6
             compensation claims


           Other (please specify)
                                                                          13.3%             2



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9. What are the biggest barriers your organisation faces in investing in health and
wellness programs?

                                                                         Response    Response
                                                                          Percent     Count

   Culturally, our organisation does
    not provide health and wellness                                         13.3%             2
                           programs


The value of health and wellness
 is difficult to quantify and thus,                                         73.3%          11
                    easy to negate


    Our employees are reluctant to
participate in any health or wellness                                       53.3%             8
                           initiatives


We have difficulties with involving
                                                                             0.0%             0
    employees due to union issues


  We cannot reach any consensus
over who should pay for health and
                                                                            26.7%             4
   wellness programs (employee or
                       organisation)


   Budgetary constraints for health
 and wellness programs from within                                          66.7%          10
                    our organisation


             Other (please specify)
                                                                             6.7%             1



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10. What are the participation (take up) rates with employees?

                                              Very
                                    Not                   Limited     Good       Excellent    Rating     Response
                                              poor
                                  offered                  take up   take up      take up    Average      Count
                                             take up

                                  14.3%                    42.9%     35.7%
  Full time permanent employees              7.1% (1)                             0.0% (0)       3.00          14
                                    (2)                        (6)     (5)


                                  18.2%                    45.5%     27.3%
    Part time/Casual employees               9.1% (1)                             0.0% (0)       2.82          11
                                    (2)                        (5)     (3)


                                  16.7%      25.0%         41.7%     16.7%
             Middle Management                                                    0.0% (0)       2.58          12
                                    (2)        (3)             (5)     (2)


                                  15.4%      38.5%         23.1%     23.1%
             Senior Management                                                    0.0% (0)       2.54          13
                                    (2)        (5)             (3)     (3)


                                             36.4%         36.4%
                Executive Level   9.1% (1)                           9.1% (1)     9.1% (1)       2.73          11
                                               (4)             (4)


                                                                                Other (please specify)
                                                                                                                  2



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11. Which health and/or wellness programs have the highest participation rates?

                                                                      Response    Response
                                                                       Percent     Count

  Employee Assistance Programs
                                                                         33.3%             5
                            (EAP)


     Healthy eating and/or dietary
                                                                         13.3%             2
                        programs


       Healthy lifestyle programs                                        26.7%             4


 Free or subsidised medical check
                                                                         13.3%             2
                              ups


               Smoking cessation                                          0.0%             0


         Health Risk Assessment                                          33.3%             5


     Health Surveillance (specific
                                                                          6.7%             1
                     occupations)


                     Skin checks                                         13.3%             2


                       Flu shots                                         53.3%             8


                     Vaccinations                                         0.0%             0


      Infectious or communicable
                                                                          0.0%             0
            disease management


            Alcohol or Drug abuse                                         0.0%             0


           Training and education                                        26.7%             4


           Other (please specify)
                                                                         13.3%             2



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                                        9 of 27
12. Which programs have the most positive impact on employee health and wellbeing?

                                                                    Response    Response
                                                                     Percent     Count


Employee Assistance Programs
                                                                       66.7%          10
                            (EAP)


     Healthy eating and/or dietary
                                                                       13.3%             2
                        programs


       Healthy lifestyle programs                                      33.3%             5


 Free or subsidised medical check
                                                                        6.7%             1
                              ups


               Smoking cessation                                        0.0%             0


         Health Risk Assessment                                        13.3%             2


     Health Surveillance (specific
                                                                        0.0%             0
                     occupations)


                     Skin checks                                        6.7%             1


                        Flu shots                                      33.3%             5


                     Vaccinations                                       0.0%             0


      Infectious or communicable
                                                                        0.0%             0
            disease management


            Alcohol or Drug abuse                                       0.0%             0


           Training and education                                      20.0%             3


           Other (please specify)
                                                                       13.3%             2



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13. Which health and wellness programs have proven to have the most benefit to your
organisation?

                                                                     Response    Response
                                                                      Percent     Count


Employee Assistance Programs
                                                                        53.3%             8
                            (EAP)


     Healthy eating and/or dietary
                                                                        26.7%             4
                        programs


       Healthy lifestyle programs                                        6.7%             1


 Free or subsidised medical check
                                                                         6.7%             1
                              ups


               Smoking cessation                                         6.7%             1


         Health Risk Assessment                                         13.3%             2


     Health Surveillance (specific
                                                                         6.7%             1
                     occupations)


                     Skin checks                                         0.0%             0


                        Flu shots                                       33.3%             5


                     Vaccinations                                        0.0%             0


      Infectious or communicable
                                                                         0.0%             0
            disease management


            Alcohol or Drug abuse                                        0.0%             0


           Training and education                                       20.0%             3


           Other (please specify)
                                                                        13.3%             2



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14. What are the most common reasons for low participation rates by employees?

                                                                    Response    Response
                                                                     Percent     Count

    Do not have the time to fit it in                                  46.7%             7


                Lack of interest or
                                                                       53.3%             8
   understanding of the benefits


  Only keen to take up programs if
                                                                       40.0%             6
           the workplace pays for it


Do not feel that the workplace has
                                                                       20.0%             3
     any role in their overall health


  Are concerned about the security
of health information and whether it                                   20.0%             3
                 will be used by HR


Feel that their ability to do their job
  is not adversly affected by their                                    13.3%             2
                                health


    Culturally, our organisation has
      always experienced a lack of                                     33.3%             5
     interest in health and wellness


There is minimal or no buy in from
       management, which effects                                       13.3%             2
             employee involvement


             Other (please specify)
                                                                       13.3%             2



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                                          12 of 27
15. What are the common cultural barriers to improving health and wellness in your
organisation?

                                                                      Response    Response
                                                                       Percent     Count

Mistrust between the workforce and
management over how the data will                                        13.3%             2
    be used to affect a career path


         Investment in health and
                                                                         40.0%             6
wellness is not seen as a priority


No understanding or explanation as
to how health and wellness will bring                                    13.3%             2
        benefits to my organisation


            Concerns over privacy                                        20.0%             3


                Non cultural barriers                                     6.7%             1


             Other (please specify)
                                                                          6.7%             1



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                                        13 of 27
16. How much does your organisation spend annually on health and wellness
programs?

                                                                       Response      Response
                                                                        Percent       Count


                   $0-$20,000                                              40.0%              6


            $20,000 - $50,000                                                0.0%             0


            $50,000 - $75,000                                              13.3%              2


           $75,000 - $100,000                                                0.0%             0


          $100,000 - $200,000                                                0.0%             0


             $200,000 - above                                              33.3%              5


           Don't actually know                                             13.3%              2


                                                            Other (please specify)            0


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17. Is your organisation able to measure a return on investment through money spent on
health and wellness programs?

                                                                       Response      Response
                                                                        Percent       Count

                         YES                                               26.7%              4


                          NO                                               73.3%           11


                                                            Other (please specify)
                                                                                              1



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                                       14 of 27
18. Do you measure the link between health, wellness ad productivity and/or
profitability?

                                                                        Response    Response
                                                                         Percent     Count

                                YES                                        13.3%             2


                                 NO                                        80.0%          12


            Other (please specify)
                                                                            6.7%             1



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19. If your organisation does NOT measure a ROI (return on investment), is this
because?

                                                                        Response    Response
                                                                         Percent     Count


 We don't have any appropriate
                                                                           61.5%             8
       tools to measure the ROI


We don't need to measure the ROI                                            0.0%             0


We don't want to measure an ROI
       as our purpose is simply in                                          7.7%             1
               providing resources


      Culturally, we don't feel it is
                                                                            7.7%             1
                         necessary


            Other (please specify)
                                                                           23.1%             3



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                                         15 of 27
20. Do you perform any health checks as a part of your pre employment process?

                                                                             Only as
                                                Only for        Only for    required
                                      Not                                                  On all    Rating    Response
                                                 senior         specific       by
                                      at all                                             employees   Average    Count
                                               management   occupations     principal
                                                                            contractor

        Undertake pre employment
                                      46.2%
   medicals and rudimentary health              0.0% (0)        23.1% (3)    0.0% (0)    30.8% (4)      2.69
                                       (6)
               checks by a Doctor


Undertake pre employment medical
                                      54.5%
and collect some health information             9.1% (1)        18.2% (2)    0.0% (0)    18.2% (2)      2.18
                                       (6)
                       by a Nurse


       We do a pre employment in      38.5%
                                                0.0% (0)        30.8% (4)    7.7% (1)    23.1% (3)      2.77
keeping with industry requirements     (5)


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                                                     16 of 27
21. Following a workplace injury, what are the most common reasons why return to
work costs are greater than they could be?

                                                                     Response    Response
                                                                      Percent     Count


 Claims take too long to assess                                         46.7%             7


         Our workplace injuries are
 significant and take a long time to                                    20.0%             3
                            recover


    Our wages component is quite
                                                                        20.0%             3
            significant in all claims


        We cannot access medical
                                                                         6.7%             1
    services due to our location(s)


High legal fees and legal outcomes
                                                                         6.7%             1
                 are common place


 We have to pay ongoing make up
 pay's and medical costs after the                                      13.3%             2
                    claim is closed


        Common law claims costs                                         13.3%             2


            Other (please specify)
                                                                        33.3%             5



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                                        17 of 27
22. What are the common reasons why injury claims take longer to get back to work in
your organisation than you would like?

                                                                     Response     Response
                                                                       Percent     Count

  Rehabilitation is too slow and not
                                                                         13.3%             2
                            directed


Our job tasks are quite physical,
      which usually take workers                                         33.3%             5
         longer to return to work


            There is no structure or
                                                                          0.0%             0
management focus on rehabilitation


    Culturally, we have always had
difficulties with getting people back                                    13.3%             2
                             to work


        We cannot access medical
   services as quickly as we would                                        6.7%             1
                                 like


  The workplace(s) are resistant to
       providing suitable duties and                                      6.7%             1
 managing their rehabilitation cases


  Claims seem to get derailed very
    quickly and people are isolated                                      20.0%             3
             from returning to work


None of the above, (please provide
                                                                          0.0%             0
                      details below)


            Other (please specify)
                                                                         33.3%             5


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                                        18 of 27
23. If you were to invest in health services and programs in 2012/2013, what would they
be?

                                                                          Response      Response
                                                                           Percent       Count

   Health and Wellness Strategy
                                                                              53.8%              7
                  Development


          Training and Education                                              38.5%              5


                           EAP                                                38.5%              5


Provision of free or subsidised
                                                                              76.9%           10
 health and wellness programs


    Discounted Health Insurance                                               46.2%              6


                                                               Other (please specify)
                                                                                                 1



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24. If you were to invest in health software in 2012/2013, in what area(s) would you
invest?

                                                                          Response      Response
                                                                           Percent       Count

               Pre-Employment                                                 13.3%              2


             Injury Management                                                26.7%              4


            Claims Management                                                 13.3%              2


         Health and Wellbeing                                                 66.7%           10


              Case Management                                                 13.3%              2


             None of the above                                                  6.7%             1


          Other (please specify)
                                                                              20.0%              3



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                                         19 of 27
25. If you were advising another organisation on the top 3 most effective tips for
improving employee health what would they be?

                                                                         Response     Response
                                                                           Percent     Count


                   My Tip 1
                                                                            100.0%          15


                    My Tip 2
                                                                             73.3%          11


                    My Tip 3
                                                                             66.7%          10



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                                          20 of 27
Q1. Does your organisation provide health and/or wellness programs to employees?

  1      At some sites                                                                 Apr 13, 2012 12:52 PM

  2      Limited. Usually in conjunction with Annual Flu Shots                          Apr 5, 2012 5:41 PM

  3      not really a program... they have introduced a flu vaccination program this    Apr 5, 2012 1:20 PM
         year




Q2. What type of health and/or wellness programs does your organisation invest in?

  1      Free Corporate Challenge sport/games Free healthy lunch and learn              Apr 5, 2012 4:39 PM
         workshops - skin cancer awareness,work/life balance, mental health,
         nutrition, weightloss, heat stress, sleep right etc. Weight loss programs
         Health & Safety training Bullying prevention training

  2      mental health first aid                                                       Apr 5, 2012 11:32 AM




Q3. Why does your organisation offer health and wellness programs?

  1      We dont offer any                                                             Apr 13, 2012 12:52 PM




Q5. How would you best describe your organisations approach to health and wellness (health risk)?

  1      Management is not committed to the benefits of these programs.                 Apr 5, 2012 5:41 PM

  2      Formal health and wellness score card producted annually. Not just used to    Apr 5, 2012 11:32 AM
         manage and control WC but empower people to enhance own health and
         best practice

  3      It is very informal at present                                                 Apr 5, 2012 8:38 AM




Q6. What do you feel are the positive, emerging trends concerning workforce health in the future?

  1      Attraction of emplyees (Employee Value Proposition)                            Apr 5, 2012 4:39 PM

  2      Overcoming implications of sedentary work & mental health issues in the       Apr 5, 2012 11:32 AM
         workplace




                                                     21 of 27
Q8. What are your priorities for health and wellness investment over the next 12 months?

  1      No change                                                                       Apr 5, 2012 5:41 PM

  2      develop wellness culture which is integrated into the business strategy and    Apr 5, 2012 11:32 AM
         not just a "nice to have" program




Q9. What are the biggest barriers your organisation faces in investing in health and wellness programs?

  1      time management and ability to attend intiatives when competing with client    Apr 5, 2012 11:32 AM
         facing work in addition to obtaining buy in by senior management




Q10. What are the participation (take up) rates with employees?

  1      Not applicable                                                                 Apr 13, 2012 12:52 PM

  2      participation trates depend on the activity/program offered                     Apr 5, 2012 4:39 PM




Q11. Which health and/or wellness programs have the highest participation rates?

  1      Unknown what we offer, if any                                                  Apr 13, 2012 12:52 PM

  2      mental health first aid; fatigue management; linking exercise and injury       Apr 5, 2012 11:32 AM
         prevention; targeted fitness programs; building resilience & optimism




Q12. Which programs have the most positive impact on employee health and wellbeing?

  1      As above                                                                       Apr 13, 2012 12:52 PM

  2      mental health first aid; resilience & optimism; access to health & wellbeing   Apr 5, 2012 11:32 AM
         library




Q13. Which health and wellness programs have proven to have the most benefit to your organisation?

  1      As above                                                                       Apr 13, 2012 12:52 PM

  2      as above                                                                       Apr 5, 2012 11:32 AM




                                                    22 of 27
Q14. What are the most common reasons for low participation rates by employees?

  1      lack of motivation                                                              Apr 5, 2012 4:39 PM

  2      accessibility and timing of intiatives offered versus client & productivity     Apr 5, 2012 11:32 AM
         demand




Q15. What are the common cultural barriers to improving health and wellness in your organisation?

  1      Senior managers walking the talk                                                Apr 5, 2012 4:39 PM




Q17. Is your organisation able to measure a return on investment through money spent on health and
wellness programs?

  1      unsure                                                                          Apr 5, 2012 9:54 AM




Q18. Do you measure the link between health, wellness ad productivity and/or profitability?

  1      unsure                                                                          Apr 5, 2012 9:54 AM




Q19. If your organisation does NOT measure a ROI (return on investment), is this because?




  1      HR KPIs are measured monthly, sick leave, turn over etc. but there is no link   Apr 12, 2012 4:35 PM
         back to H&W programs. Evidence is unsubstantiated unless we stop
         providing services and see what happens?

  2      HR KPIs are measured monthly, sick leave, turn over etc. but there is no link   Apr 12, 2012 4:35 PM
         back to H&W programs. Evidence is unsubstantiated unless we stop
         providing services and see what happens?

  3      unsure                                                                          Apr 5, 2012 9:54 AM




                                                      23 of 27
Q21. Following a workplace injury, what are the most common reasons why return to work costs are greater
than they could be?

  1      Family GPs are not independant                                                      Apr 12, 2012 4:35 PM

  2      Family GPs are not independant                                                      Apr 12, 2012 4:35 PM

  3      Due to recent redundancies injured ex-employees go straight to totally unfit        Apr 5, 2012 5:41 PM
         and the cost of claims increase expedentually compared to inhouse
         rehabilitation.

  4      not aware of this                                                                   Apr 5, 2012 1:20 PM

  5      delay in injury reporting; type of claim; lack of alt duties                        Apr 5, 2012 11:32 AM




Q22. What are the common reasons why injury claims take longer to get back to work in your organisation
than you would like?

  1      WC system is just that...a workers compensation System. There is no                 Apr 12, 2012 4:35 PM
         incentive for an injuried workers to return to work or to activiely particpate in
         RTW programs. Generally find people returning from non-WC injury are
         more receptive to participating in RTW programs

  2      WC system is just that...a workers compensation System. There is no                 Apr 12, 2012 4:35 PM
         incentive for an injuried workers to return to work or to activiely particpate in
         RTW programs. Generally find people returning from non-WC injury are
         more receptive to participating in RTW programs

  3      Due to recent redundancies injured ex-employees go straight to totally unfit        Apr 5, 2012 5:41 PM
         and the cost of claims increase expedentually compared to inhouse
         rehabilitation. Otherwise there are no issues

  4      n/a                                                                                 Apr 5, 2012 1:20 PM

  5      lack of alternatives                                                                Apr 5, 2012 11:32 AM




Q23. If you were to invest in health services and programs in 2012/2013, what would they be?

  1      I doubt there will be any redirection in the short to medium term.                  Apr 5, 2012 5:41 PM




Q24. If you were to invest in health software in 2012/2013, in what area(s) would you invest?

  1      Requires analysis                                                                   Apr 12, 2012 4:35 PM

  2      Requires analysis                                                                   Apr 12, 2012 4:35 PM

  3      No need.                                                                            Apr 5, 2012 5:41 PM




                                                       24 of 27
25 of 27
Q25. If you were advising another organisation on the top 3 most effective tips for improving employee health
what would they be?

                                                      My Tip 1

  1      X                                                                             Apr 16, 2012 6:37 PM

  2      n/a                                                                           Apr 13, 2012 12:52 PM

  3      Invest in employee health                                                     Apr 13, 2012 10:50 AM

  4      Make sure you get full support of Executive Management                        Apr 12, 2012 4:35 PM

  5      Make sure you get full support of Executive Management                        Apr 12, 2012 4:35 PM

  6      Identify the heath risks                                                      Apr 10, 2012 10:17 AM

  7      EAP                                                                            Apr 5, 2012 6:49 PM

  8      Educate and engage                                                             Apr 5, 2012 5:41 PM

  9      Provide free flu vaccinations                                                  Apr 5, 2012 4:39 PM

 10      invest in preventive - reduce absenteeism                                      Apr 5, 2012 1:20 PM

 11      Measure & identify organisation risks prior to planning                       Apr 5, 2012 11:32 AM

 12      nnn                                                                           Apr 5, 2012 10:56 AM

 13      Engage employees                                                              Apr 5, 2012 10:40 AM

 14      unsure                                                                         Apr 5, 2012 9:54 AM

 15      MAke sure you keep a list of take up rates for education sessions              Apr 5, 2012 8:38 AM

                                                      My Tip 2

  2      n/a                                                                           Apr 13, 2012 12:52 PM

  3      Monitor health                                                                Apr 13, 2012 10:50 AM

  4      Take a proactive approach and chose wellness programs that people can         Apr 12, 2012 4:35 PM
         work and compete as teams

  5      Take a proactive approach and chose wellness programs that people can         Apr 12, 2012 4:35 PM
         work and compete as teams

  6      Identify how you will measure ROI                                             Apr 10, 2012 10:17 AM

  7      Injury Mangement Structure                                                     Apr 5, 2012 6:49 PM

  8      Make it fun to participate and a challenge                                     Apr 5, 2012 5:41 PM

  9      Provide free health checks                                                     Apr 5, 2012 4:39 PM

 11      Obtain buy in from a range of levels across the organisation                  Apr 5, 2012 11:32 AM

 13      build a measurable component for health                                       Apr 5, 2012 10:40 AM

 15      Invest in EAP                                                                  Apr 5, 2012 8:38 AM




                                                      26 of 27
Q25. If you were advising another organisation on the top 3 most effective tips for improving employee health
what would they be?

                                                     My Tip 3

  2      n/a                                                                           Apr 13, 2012 12:52 PM

  3      Provide employee assistance for health and wellbeing                          Apr 13, 2012 10:50 AM

  4      Indentify your higher risk areas and focus there                              Apr 12, 2012 4:35 PM

  5      Indentify your higher risk areas and focus there                              Apr 12, 2012 4:35 PM

  6      Program driven and lead by Exec Team                                          Apr 10, 2012 10:17 AM

  7      Discounted health programs                                                     Apr 5, 2012 6:49 PM

  8      provide regular feedback                                                       Apr 5, 2012 5:41 PM

  9      Provide healthy activity options and nutritional advice                        Apr 5, 2012 4:39 PM

 11      Keep it real and accessible                                                   Apr 5, 2012 11:32 AM

 13      Ownership by management                                                       Apr 5, 2012 10:40 AM




                                                     27 of 27

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Health And Wellbeing Industry Survey

  • 1. Health and Wellness 1. Does your organisation provide health and/or wellness programs to employees? Response Response Percent Count YES 80.0% 12 NO 0.0% 0 Other (please specify) 20.0% 3 answered question 15 skipped question 0 1 of 27
  • 2. 2. What type of health and/or wellness programs does your organisation invest in? Response Response Percent Count Employee Assistance Programs 93.3% 14 (EAP) Healthy eating and/or dietary 33.3% 5 programs Healthy lifestyle programs (incl. 53.3% 8 gym membership) Free or subsidised medical check 33.3% 5 ups Smoking cessation 20.0% 3 Health Risk Assessment 40.0% 6 Health Surveillance (specific 13.3% 2 occupations) Skin checks 33.3% 5 Flu shots 73.3% 11 Vaccinations 26.7% 4 Infectious or communicable 13.3% 2 disease management Alcohol or Drug abuse 20.0% 3 Training and education 33.3% 5 Other (please specify) 13.3% 2 answered question 15 skipped question 0 2 of 27
  • 3. 3. Why does your organisation offer health and wellness programs? Response Response Percent Count Because we feel it is in line with 73.3% 11 our values as an organisation Because it is a point of difference in attracting and retaining the best 20.0% 3 people Because we want to be seen as an 40.0% 6 employer of choice We feel that there are significant benefits in managing our 60.0% 9 absenteeism and presenteeism Because we believe it improves 40.0% 6 productivity Because it assists us with managing both an ageing workforce 26.7% 4 and a skills shortage Other (please specify) 6.7% 1 answered question 15 skipped question 0 4. What are the most significant impacts of poor health upon your organisation? Response Response Percent Count Absenteeism 60.0% 9 Loss of Productivity 53.3% 8 Presenteeism 20.0% 3 Workers compensation claims 60.0% 9 Other (please specify) 0.0% 0 answered question 15 skipped question 0 3 of 27
  • 4. 5. How would you best describe your organisations approach to health and wellness (health risk)? Response Response Percent Count We manage health risk specifically to reduce or control 40.0% 6 workers compensation exposures We manage health risk, but we don't really measure it in any 26.7% 4 quantifiable ways Our measuring and management of health risk is informal, but seems 33.3% 5 to work okay Health risk is not considered in our organisation and it does not appear 6.7% 1 to be warranted. Other (please specify) 20.0% 3 answered question 15 skipped question 0 4 of 27
  • 5. 6. What do you feel are the positive, emerging trends concerning workforce health in the future? Response Response Percent Count Linking health to productivity 46.7% 7 Linking health and wellness 20.0% 3 programs to remuneration packages Using health and wellness as a point of difference for attracting 46.7% 7 candidates Connection between health issues, such as obesity and 66.7% 10 diabetes and work performance Linking health and wellness 33.3% 5 programs with an ageing workforce Retaining skilled workers 40.0% 6 Other (please specify) 13.3% 2 answered question 15 skipped question 0 7. Do you think that health risks in the workplace should be given more attention Response Response Percent Count YES 93.3% 14 NO 6.7% 1 Other (please specify) 0.0% 0 answered question 15 skipped question 0 5 of 27
  • 6. 8. What are your priorities for health and wellness investment over the next 12 months? Response Response Percent Count Develop a formal approach to health and wellness in the 33.3% 5 workplace Introduce health and wellness 33.3% 5 initiatives Linking health and wellness to 40.0% 6 productivity and/or profitability Gaining insight into what our wellness and health issues 46.7% 7 actually are Assist in ageing workforce issues 20.0% 3 Address and assist in managing 33.3% 5 absenteeism issues Assist in managing workers 40.0% 6 compensation claims Other (please specify) 13.3% 2 answered question 15 skipped question 0 6 of 27
  • 7. 9. What are the biggest barriers your organisation faces in investing in health and wellness programs? Response Response Percent Count Culturally, our organisation does not provide health and wellness 13.3% 2 programs The value of health and wellness is difficult to quantify and thus, 73.3% 11 easy to negate Our employees are reluctant to participate in any health or wellness 53.3% 8 initiatives We have difficulties with involving 0.0% 0 employees due to union issues We cannot reach any consensus over who should pay for health and 26.7% 4 wellness programs (employee or organisation) Budgetary constraints for health and wellness programs from within 66.7% 10 our organisation Other (please specify) 6.7% 1 answered question 15 skipped question 0 7 of 27
  • 8. 10. What are the participation (take up) rates with employees? Very Not Limited Good Excellent Rating Response poor offered take up take up take up Average Count take up 14.3% 42.9% 35.7% Full time permanent employees 7.1% (1) 0.0% (0) 3.00 14 (2) (6) (5) 18.2% 45.5% 27.3% Part time/Casual employees 9.1% (1) 0.0% (0) 2.82 11 (2) (5) (3) 16.7% 25.0% 41.7% 16.7% Middle Management 0.0% (0) 2.58 12 (2) (3) (5) (2) 15.4% 38.5% 23.1% 23.1% Senior Management 0.0% (0) 2.54 13 (2) (5) (3) (3) 36.4% 36.4% Executive Level 9.1% (1) 9.1% (1) 9.1% (1) 2.73 11 (4) (4) Other (please specify) 2 answered question 15 skipped question 0 8 of 27
  • 9. 11. Which health and/or wellness programs have the highest participation rates? Response Response Percent Count Employee Assistance Programs 33.3% 5 (EAP) Healthy eating and/or dietary 13.3% 2 programs Healthy lifestyle programs 26.7% 4 Free or subsidised medical check 13.3% 2 ups Smoking cessation 0.0% 0 Health Risk Assessment 33.3% 5 Health Surveillance (specific 6.7% 1 occupations) Skin checks 13.3% 2 Flu shots 53.3% 8 Vaccinations 0.0% 0 Infectious or communicable 0.0% 0 disease management Alcohol or Drug abuse 0.0% 0 Training and education 26.7% 4 Other (please specify) 13.3% 2 answered question 15 skipped question 0 9 of 27
  • 10. 12. Which programs have the most positive impact on employee health and wellbeing? Response Response Percent Count Employee Assistance Programs 66.7% 10 (EAP) Healthy eating and/or dietary 13.3% 2 programs Healthy lifestyle programs 33.3% 5 Free or subsidised medical check 6.7% 1 ups Smoking cessation 0.0% 0 Health Risk Assessment 13.3% 2 Health Surveillance (specific 0.0% 0 occupations) Skin checks 6.7% 1 Flu shots 33.3% 5 Vaccinations 0.0% 0 Infectious or communicable 0.0% 0 disease management Alcohol or Drug abuse 0.0% 0 Training and education 20.0% 3 Other (please specify) 13.3% 2 answered question 15 skipped question 0 10 of 27
  • 11. 13. Which health and wellness programs have proven to have the most benefit to your organisation? Response Response Percent Count Employee Assistance Programs 53.3% 8 (EAP) Healthy eating and/or dietary 26.7% 4 programs Healthy lifestyle programs 6.7% 1 Free or subsidised medical check 6.7% 1 ups Smoking cessation 6.7% 1 Health Risk Assessment 13.3% 2 Health Surveillance (specific 6.7% 1 occupations) Skin checks 0.0% 0 Flu shots 33.3% 5 Vaccinations 0.0% 0 Infectious or communicable 0.0% 0 disease management Alcohol or Drug abuse 0.0% 0 Training and education 20.0% 3 Other (please specify) 13.3% 2 answered question 15 skipped question 0 11 of 27
  • 12. 14. What are the most common reasons for low participation rates by employees? Response Response Percent Count Do not have the time to fit it in 46.7% 7 Lack of interest or 53.3% 8 understanding of the benefits Only keen to take up programs if 40.0% 6 the workplace pays for it Do not feel that the workplace has 20.0% 3 any role in their overall health Are concerned about the security of health information and whether it 20.0% 3 will be used by HR Feel that their ability to do their job is not adversly affected by their 13.3% 2 health Culturally, our organisation has always experienced a lack of 33.3% 5 interest in health and wellness There is minimal or no buy in from management, which effects 13.3% 2 employee involvement Other (please specify) 13.3% 2 answered question 15 skipped question 0 12 of 27
  • 13. 15. What are the common cultural barriers to improving health and wellness in your organisation? Response Response Percent Count Mistrust between the workforce and management over how the data will 13.3% 2 be used to affect a career path Investment in health and 40.0% 6 wellness is not seen as a priority No understanding or explanation as to how health and wellness will bring 13.3% 2 benefits to my organisation Concerns over privacy 20.0% 3 Non cultural barriers 6.7% 1 Other (please specify) 6.7% 1 answered question 15 skipped question 0 13 of 27
  • 14. 16. How much does your organisation spend annually on health and wellness programs? Response Response Percent Count $0-$20,000 40.0% 6 $20,000 - $50,000 0.0% 0 $50,000 - $75,000 13.3% 2 $75,000 - $100,000 0.0% 0 $100,000 - $200,000 0.0% 0 $200,000 - above 33.3% 5 Don't actually know 13.3% 2 Other (please specify) 0 answered question 15 skipped question 0 17. Is your organisation able to measure a return on investment through money spent on health and wellness programs? Response Response Percent Count YES 26.7% 4 NO 73.3% 11 Other (please specify) 1 answered question 15 skipped question 0 14 of 27
  • 15. 18. Do you measure the link between health, wellness ad productivity and/or profitability? Response Response Percent Count YES 13.3% 2 NO 80.0% 12 Other (please specify) 6.7% 1 answered question 15 skipped question 0 19. If your organisation does NOT measure a ROI (return on investment), is this because? Response Response Percent Count We don't have any appropriate 61.5% 8 tools to measure the ROI We don't need to measure the ROI 0.0% 0 We don't want to measure an ROI as our purpose is simply in 7.7% 1 providing resources Culturally, we don't feel it is 7.7% 1 necessary Other (please specify) 23.1% 3 answered question 13 skipped question 2 15 of 27
  • 16. 20. Do you perform any health checks as a part of your pre employment process? Only as Only for Only for required Not On all Rating Response senior specific by at all employees Average Count management occupations principal contractor Undertake pre employment 46.2% medicals and rudimentary health 0.0% (0) 23.1% (3) 0.0% (0) 30.8% (4) 2.69 (6) checks by a Doctor Undertake pre employment medical 54.5% and collect some health information 9.1% (1) 18.2% (2) 0.0% (0) 18.2% (2) 2.18 (6) by a Nurse We do a pre employment in 38.5% 0.0% (0) 30.8% (4) 7.7% (1) 23.1% (3) 2.77 keeping with industry requirements (5) answered question skipped question 16 of 27
  • 17. 21. Following a workplace injury, what are the most common reasons why return to work costs are greater than they could be? Response Response Percent Count Claims take too long to assess 46.7% 7 Our workplace injuries are significant and take a long time to 20.0% 3 recover Our wages component is quite 20.0% 3 significant in all claims We cannot access medical 6.7% 1 services due to our location(s) High legal fees and legal outcomes 6.7% 1 are common place We have to pay ongoing make up pay's and medical costs after the 13.3% 2 claim is closed Common law claims costs 13.3% 2 Other (please specify) 33.3% 5 answered question 15 skipped question 0 17 of 27
  • 18. 22. What are the common reasons why injury claims take longer to get back to work in your organisation than you would like? Response Response Percent Count Rehabilitation is too slow and not 13.3% 2 directed Our job tasks are quite physical, which usually take workers 33.3% 5 longer to return to work There is no structure or 0.0% 0 management focus on rehabilitation Culturally, we have always had difficulties with getting people back 13.3% 2 to work We cannot access medical services as quickly as we would 6.7% 1 like The workplace(s) are resistant to providing suitable duties and 6.7% 1 managing their rehabilitation cases Claims seem to get derailed very quickly and people are isolated 20.0% 3 from returning to work None of the above, (please provide 0.0% 0 details below) Other (please specify) 33.3% 5 answered question 15 skipped question 0 18 of 27
  • 19. 23. If you were to invest in health services and programs in 2012/2013, what would they be? Response Response Percent Count Health and Wellness Strategy 53.8% 7 Development Training and Education 38.5% 5 EAP 38.5% 5 Provision of free or subsidised 76.9% 10 health and wellness programs Discounted Health Insurance 46.2% 6 Other (please specify) 1 answered question 13 skipped question 2 24. If you were to invest in health software in 2012/2013, in what area(s) would you invest? Response Response Percent Count Pre-Employment 13.3% 2 Injury Management 26.7% 4 Claims Management 13.3% 2 Health and Wellbeing 66.7% 10 Case Management 13.3% 2 None of the above 6.7% 1 Other (please specify) 20.0% 3 answered question 15 skipped question 0 19 of 27
  • 20. 25. If you were advising another organisation on the top 3 most effective tips for improving employee health what would they be? Response Response Percent Count My Tip 1 100.0% 15 My Tip 2 73.3% 11 My Tip 3 66.7% 10 answered question 15 skipped question 0 20 of 27
  • 21. Q1. Does your organisation provide health and/or wellness programs to employees? 1 At some sites Apr 13, 2012 12:52 PM 2 Limited. Usually in conjunction with Annual Flu Shots Apr 5, 2012 5:41 PM 3 not really a program... they have introduced a flu vaccination program this Apr 5, 2012 1:20 PM year Q2. What type of health and/or wellness programs does your organisation invest in? 1 Free Corporate Challenge sport/games Free healthy lunch and learn Apr 5, 2012 4:39 PM workshops - skin cancer awareness,work/life balance, mental health, nutrition, weightloss, heat stress, sleep right etc. Weight loss programs Health & Safety training Bullying prevention training 2 mental health first aid Apr 5, 2012 11:32 AM Q3. Why does your organisation offer health and wellness programs? 1 We dont offer any Apr 13, 2012 12:52 PM Q5. How would you best describe your organisations approach to health and wellness (health risk)? 1 Management is not committed to the benefits of these programs. Apr 5, 2012 5:41 PM 2 Formal health and wellness score card producted annually. Not just used to Apr 5, 2012 11:32 AM manage and control WC but empower people to enhance own health and best practice 3 It is very informal at present Apr 5, 2012 8:38 AM Q6. What do you feel are the positive, emerging trends concerning workforce health in the future? 1 Attraction of emplyees (Employee Value Proposition) Apr 5, 2012 4:39 PM 2 Overcoming implications of sedentary work & mental health issues in the Apr 5, 2012 11:32 AM workplace 21 of 27
  • 22. Q8. What are your priorities for health and wellness investment over the next 12 months? 1 No change Apr 5, 2012 5:41 PM 2 develop wellness culture which is integrated into the business strategy and Apr 5, 2012 11:32 AM not just a "nice to have" program Q9. What are the biggest barriers your organisation faces in investing in health and wellness programs? 1 time management and ability to attend intiatives when competing with client Apr 5, 2012 11:32 AM facing work in addition to obtaining buy in by senior management Q10. What are the participation (take up) rates with employees? 1 Not applicable Apr 13, 2012 12:52 PM 2 participation trates depend on the activity/program offered Apr 5, 2012 4:39 PM Q11. Which health and/or wellness programs have the highest participation rates? 1 Unknown what we offer, if any Apr 13, 2012 12:52 PM 2 mental health first aid; fatigue management; linking exercise and injury Apr 5, 2012 11:32 AM prevention; targeted fitness programs; building resilience & optimism Q12. Which programs have the most positive impact on employee health and wellbeing? 1 As above Apr 13, 2012 12:52 PM 2 mental health first aid; resilience & optimism; access to health & wellbeing Apr 5, 2012 11:32 AM library Q13. Which health and wellness programs have proven to have the most benefit to your organisation? 1 As above Apr 13, 2012 12:52 PM 2 as above Apr 5, 2012 11:32 AM 22 of 27
  • 23. Q14. What are the most common reasons for low participation rates by employees? 1 lack of motivation Apr 5, 2012 4:39 PM 2 accessibility and timing of intiatives offered versus client & productivity Apr 5, 2012 11:32 AM demand Q15. What are the common cultural barriers to improving health and wellness in your organisation? 1 Senior managers walking the talk Apr 5, 2012 4:39 PM Q17. Is your organisation able to measure a return on investment through money spent on health and wellness programs? 1 unsure Apr 5, 2012 9:54 AM Q18. Do you measure the link between health, wellness ad productivity and/or profitability? 1 unsure Apr 5, 2012 9:54 AM Q19. If your organisation does NOT measure a ROI (return on investment), is this because? 1 HR KPIs are measured monthly, sick leave, turn over etc. but there is no link Apr 12, 2012 4:35 PM back to H&W programs. Evidence is unsubstantiated unless we stop providing services and see what happens? 2 HR KPIs are measured monthly, sick leave, turn over etc. but there is no link Apr 12, 2012 4:35 PM back to H&W programs. Evidence is unsubstantiated unless we stop providing services and see what happens? 3 unsure Apr 5, 2012 9:54 AM 23 of 27
  • 24. Q21. Following a workplace injury, what are the most common reasons why return to work costs are greater than they could be? 1 Family GPs are not independant Apr 12, 2012 4:35 PM 2 Family GPs are not independant Apr 12, 2012 4:35 PM 3 Due to recent redundancies injured ex-employees go straight to totally unfit Apr 5, 2012 5:41 PM and the cost of claims increase expedentually compared to inhouse rehabilitation. 4 not aware of this Apr 5, 2012 1:20 PM 5 delay in injury reporting; type of claim; lack of alt duties Apr 5, 2012 11:32 AM Q22. What are the common reasons why injury claims take longer to get back to work in your organisation than you would like? 1 WC system is just that...a workers compensation System. There is no Apr 12, 2012 4:35 PM incentive for an injuried workers to return to work or to activiely particpate in RTW programs. Generally find people returning from non-WC injury are more receptive to participating in RTW programs 2 WC system is just that...a workers compensation System. There is no Apr 12, 2012 4:35 PM incentive for an injuried workers to return to work or to activiely particpate in RTW programs. Generally find people returning from non-WC injury are more receptive to participating in RTW programs 3 Due to recent redundancies injured ex-employees go straight to totally unfit Apr 5, 2012 5:41 PM and the cost of claims increase expedentually compared to inhouse rehabilitation. Otherwise there are no issues 4 n/a Apr 5, 2012 1:20 PM 5 lack of alternatives Apr 5, 2012 11:32 AM Q23. If you were to invest in health services and programs in 2012/2013, what would they be? 1 I doubt there will be any redirection in the short to medium term. Apr 5, 2012 5:41 PM Q24. If you were to invest in health software in 2012/2013, in what area(s) would you invest? 1 Requires analysis Apr 12, 2012 4:35 PM 2 Requires analysis Apr 12, 2012 4:35 PM 3 No need. Apr 5, 2012 5:41 PM 24 of 27
  • 26. Q25. If you were advising another organisation on the top 3 most effective tips for improving employee health what would they be? My Tip 1 1 X Apr 16, 2012 6:37 PM 2 n/a Apr 13, 2012 12:52 PM 3 Invest in employee health Apr 13, 2012 10:50 AM 4 Make sure you get full support of Executive Management Apr 12, 2012 4:35 PM 5 Make sure you get full support of Executive Management Apr 12, 2012 4:35 PM 6 Identify the heath risks Apr 10, 2012 10:17 AM 7 EAP Apr 5, 2012 6:49 PM 8 Educate and engage Apr 5, 2012 5:41 PM 9 Provide free flu vaccinations Apr 5, 2012 4:39 PM 10 invest in preventive - reduce absenteeism Apr 5, 2012 1:20 PM 11 Measure & identify organisation risks prior to planning Apr 5, 2012 11:32 AM 12 nnn Apr 5, 2012 10:56 AM 13 Engage employees Apr 5, 2012 10:40 AM 14 unsure Apr 5, 2012 9:54 AM 15 MAke sure you keep a list of take up rates for education sessions Apr 5, 2012 8:38 AM My Tip 2 2 n/a Apr 13, 2012 12:52 PM 3 Monitor health Apr 13, 2012 10:50 AM 4 Take a proactive approach and chose wellness programs that people can Apr 12, 2012 4:35 PM work and compete as teams 5 Take a proactive approach and chose wellness programs that people can Apr 12, 2012 4:35 PM work and compete as teams 6 Identify how you will measure ROI Apr 10, 2012 10:17 AM 7 Injury Mangement Structure Apr 5, 2012 6:49 PM 8 Make it fun to participate and a challenge Apr 5, 2012 5:41 PM 9 Provide free health checks Apr 5, 2012 4:39 PM 11 Obtain buy in from a range of levels across the organisation Apr 5, 2012 11:32 AM 13 build a measurable component for health Apr 5, 2012 10:40 AM 15 Invest in EAP Apr 5, 2012 8:38 AM 26 of 27
  • 27. Q25. If you were advising another organisation on the top 3 most effective tips for improving employee health what would they be? My Tip 3 2 n/a Apr 13, 2012 12:52 PM 3 Provide employee assistance for health and wellbeing Apr 13, 2012 10:50 AM 4 Indentify your higher risk areas and focus there Apr 12, 2012 4:35 PM 5 Indentify your higher risk areas and focus there Apr 12, 2012 4:35 PM 6 Program driven and lead by Exec Team Apr 10, 2012 10:17 AM 7 Discounted health programs Apr 5, 2012 6:49 PM 8 provide regular feedback Apr 5, 2012 5:41 PM 9 Provide healthy activity options and nutritional advice Apr 5, 2012 4:39 PM 11 Keep it real and accessible Apr 5, 2012 11:32 AM 13 Ownership by management Apr 5, 2012 10:40 AM 27 of 27