Sharepoint User Group Geneva - Introduction to Office 365

Introduction to Office
365
SharePoint User Group – Geneva – March 2014 – Mark Stokes

Mark Stokes
 Red Plane
 Microsoft Partner in North West UK
 www.redplane.co.uk
 @FlyRedPlane
 Office 365, SharePoint, Azure, nopCommerce, Windows 8 Apps, Windows Phone
Apps, iOS Apps, .Net
 mark.stokes@redplane.co.uk
 @MarkStokes
 Interests: SharePoint, Technology, Photography, Raspberry
Pi, Snowboarding, Mountain Biking, Running, Tough Mudder, My Dog - Hugo

Agenda
 What is Office 365
 SharePoint Online
 Office 365 Administration
 SharePoint Administration
 What the marketing does and doesn’t
tell you
 Service Continuity
 Cloud Considerations
 Trust – Security & Privacy
 Office 365 Datacentre locations
 Control
 Cost / Benefits
 Boundaries and Limits for Office 365
 On-Premises / Office 365 Hybrid
 Power BI for Office 365
 Migrating to Office 365
 Application Development
 Some other things to think about

What is Office 365?
Office 365

What is Office 365?
Office 365
Lync Online

What is Office 365?
Office 365
Lync Online
Exchange
Online

What is Office 365?
Office 365
Lync
Online
Exchange
Online
SharePoint
Online

What is Office 365?
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus

What is Office 365?
Windows Azure Active Directory
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus

What is Office 365?
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure
Hosted
Applications

What is Office 365?
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure
Hosted
Applications
.Net
Application

What is Office 365?
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted
Applications
.Net
Application
PHP
Application

What is Office 365?
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted
Applications
.Net
Application
PHP
Application
What else
can you
think ok?

What is Office 365?
Power
BI for
Office
365
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

What is Office 365?
Dynamics
CRM
Online
Power BI
for
Office
365
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
.Net
Application
PHP
Application
What else
can you
think ok?

What is Office 365?
Dynamics
CRM
Online
Power BI
for Office
365
Office
Web Apps
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
.Net
Application
PHP
Application
What else
can you
think ok?

What is Office 365?
On-Premises Active Directory
Dynamics
CRM
Online
Power BI
for Office
365
Office
Web Apps
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
.Net
Application
PHP
Application
What else
can you
think ok?

What is Office 365?
ADFS / DirSync
Dynamics
CRM Online
Power BI
for Office
365
Office Web
Apps
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
.Net
Application
PHP
Application
What else
can you
think ok?

What is Office 365?
ADFS / DirSync
Yammer Windows Azure Active Directory
Dynamics
CRM Online
Power BI for
Office 365
Office Web
Apps
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
.Net
Application
PHP
Application
What else
can you
think ok?

What is Office 365?
ADFS / DirSync
Yammer
Dynamics
CRM Online
Power BI
for Office
365
Office Web
Apps
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
.Net
Application
PHP
Application
What else
can you
think ok?

SharePoint Online
SharePoint Online

SharePoint Online
SharePoint Online
Site Collection

SharePoint Online
SharePoint Online
SC
Site
Collection

SharePoint Online
SharePoint Online
SC SC
Site
Collection

SharePoint Online
SharePoint Online
SC SC SC SC

SharePoint Online
SharePoint Online
SC SC SC SC SC

SharePoint Online
SharePoint Online
SC SC SC SC SC SC

SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC

SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC

SharePoint Online
SharePoint Online
Supporting Services

SharePoint Online
SharePoint Online
Search

SharePoint Online
SharePoint Online
Search BCS

SharePoint Online
SharePoint Online
Search BCS
Secure
Store

SharePoint Online
SharePoint Online
Search BCS
Secure
Store
Managed
Metadata

SharePoint Online
SharePoint Online
Search BCS
Secure
Store
InfoPath
Forms
Managed
Metadata

SharePoint Online
SharePoint Online
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Managed
Metadata

SharePoint Online
SharePoint Online
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
Managed
Metadata

SharePoint Online
SharePoint Online
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

SharePoint Online
SharePoint Online
Apps
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search CTHub
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

SharePoint Online
SharePoint Online
Apps
App
Catalog
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

SharePoint Online
SharePoint Online
Apps
App
Catalog
Public
Website
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

Office 365 Administration - Users

Office 365 Administration – Set up SSO

Office 365 Administration – Assign Licences

Office 365 Administration - Domains

Office 365 Administration - Reports

SharePoint Online - Administration

SharePoint Online – Site Collections

SharePoint Online – OneDrive for Business

SharePoint Online – User Profiles

SharePoint Online – Term Store

SharePoint Online – Records Management

SharePoint Online – Secure Store

PowerShell
 Office 365 offers a large suit of PowerShell cmdlets for common
administrative tasks
 SharePoint Online? Not so much!
 30 cmdlets in SharePoint Online vs 774 in SharePoint 2013 on-premises
 http://technet.microsoft.com/en-us/library/fp161364(v=office.15).aspx
 Community efforts to wrap CSOM code in PowerShell cmdlets
 Gary Lapointe
http://blog.falchionconsulting.com/index.php/2014/01/announcing-my-custom-
sharepoint-online-cmdlets/
 Chris O’Brien
http://www.sharepointnutsandbolts.com/2013/12/Using-CSOM-in-PowerShell-
scripts-with-Office365.html

Delegated Administrators
 You can give your preferred MS Partner “Delegated Administrator” access to
your tenancy
 They can now log into your Tenancy Administration pages and make changes
on your behalf
 Delegate Administration means you do not have to purchase a license for your
MS Partner to support you
 And they don’t have to maintain account details for every client!

What the marketing tells you
 No upfront “infrastructure” costs
 Simple per user per month licencing cost
 It’s always there (99.9% uptime – Financially backed!)
 Access Anywhere, Anytime on Any Device
 You will save money
 It’s quick, easy and idiot proof
 There is no downside
 It’s the future
 We are “all in”
 It what you should be doing…..

What the marketing doesn't tell you
 Upfront Costs
 Awareness, education and training on new systems
 You still need to “design” your cloud environment
 You still need to migrate your content into The Cloud
 You might need to invest in faster / more robust Internet connectivity
 De-provisioning costs of existing infrastructure
 Supporting Architecture – DirSync / ADFS – Single Sign-On
 Vendor Lock-in
 Lack of control of the platform
 You will (should) save money if you do it right and have a medium to long term
strategy
 How good is your MS Partner at setting up and configuring the services?

Service Continuity
 Redundancy
 Physical redundancy at server, datacenter, and
service levels
 Data redundancy with robust failover capabilities
 Functional redundancy with offline functionality
 Resiliency
 Active load balancing
 Automated failover with human backup
 Recovery testing across failure domains
 Distributed services
 Distributed component services like Exchange
Online, SharePoint Online, and Lync Online limit
scope and impact of any failures in a component
 Directory data replicated across component
services insulates one service from another in any
failure events
 Simplified operations and deployment
 Monitoring
 Internal monitoring built to drive automatic
recovery
 Outside-in monitoring raises alerts about incidents
 Extensive diagnostics provide logging, auditing, and
granular tracing
 Simplification
 Standardized hardware reduces issue isolation
complexities
 Fully automated deployment models, making
deployment easier than ever
 Standard built-in management mechanism
 Human backup
 Automated recovery actions with 24/7 on-call
support
 Team with diverse skills on the call provides rapid
response and resolution
 Continuous improvement by learning from the on-
call teams

Service Continuity
 Continuous learning
 If an incident occurs, regardless of the
magnitude of impact we do a thorough post-
incident review every time
 Our post-incident review consists of analysis of
what happened, our response, and our plan to
prevent it in the future
 In the event your organization was affected by
a service incident, we share the post-incident
review with you
 Consistent communication
 Transparency requires consistent
communication, especially when you are using
the service
 We have a number of communication channels
such as email, RSS feeds, and the very
important and highly relevant Service Health
Dashboard
 Consistent communication

Trust - Security
 Is your Cloud Provider Secure?
 Do you “Trust” your cloud provider with your data?
 What accreditations does you Cloud provider have (e.g. IL2 / IL3)
 Are there any recorded security breaches?
 What level of security to you actually need?
 Could YOU do a better job of securing your own data?
 Security of Data at Rest
 Security of Data in Transit

Trust - Privacy / Data Protection
 Where is your data?
 The laws of the land in the location where your data is stored
 Check the small print of your Service Providers Terms and Conditions
 Who owns your data?
 And what can they do with it?
 PRISM
 Safe Harbor
 Additional questions are:
 Just how private is your data REALLY?
 Are hackers REALLY going to be interested in YOUR data?
 If yes, then can your Cloud provider provide “at least the same” level of privacy control that
you could do yourself?

PRISM
 Clandestine mass electronic surveillance data mining program
 Operated by the US National Security Agency (NSA) since 2007
 Collects stored Internet Communications based on demands made to Internet companies such
as Google, Microsoft, Yahoo!, Facebook, PalTalk, YouTube, Skype, AOL, Apple
 Provides – E-mail, Chat (Video & Voice), Videos, Photos, Stored data, VoIP, File
Transfers, Video Conferencing, Notifications of target activity (logins, etc), Online Social
Networking details, Special Requests
 US as a World’s Telecommunications Backbone
 Much of the worlds communications flow through the US
 A target’s phone call, e-mail or chat will take the cheapest path, not the physically most
direct path – you can’t always predict the path.
 A target’s communications could easily be flowing into and through the U.S.

US-EU Safe Harbor
 Streamlined process for US companies to comply with EU Directive on the
protection of personal data
 Companies operating in the EU are not allowed to send personal data to
countries outside of the European Economic Area unless there is a guarantee
that it will receive adequate levels of protection
 Intended for organisations within the EU or US that stores customer data, the
Safe Harbor Principles are designed to prevent accidental information
disclosure or loss.
 US companies can opt into the program as long as they adhere to the 7
principles outlined in the directive.

US-EU Safe Harbor Principles
 Notice – Individuals must be informed that their data is being collected and
how it will be used
 Choice – individuals must have the ability to opt out of the collection and
forward transfer of the data to third parties
 Onward Transfer – Transfers of data to third parties may only occur to other
organisations that follow adequate data protection principles
 Security – Reasonable efforts must be made to prevent loss of collected data
 Data integrity – Data must be relevant and reliable for the purpose it was
collected for
 Access – Individuals must be able to access information held about them, and
correct or delete it if it is inaccurate
 Enforcement – There must be effective means of enforcing these rules

Office 365 – Datacentre Locations
 Split into Regions
 North America
 South America
 Europe, Middle East and Africa
 Asia, Australia
 ------------------------------------
 Office 365 Government Plans
 Each Region as a Primary and Backup Datacentre
 http://www.microsoft.com/online/legal/v2/?docid=25

Office 365 – Datacentre Locations
 North America
 Primary: United States
 Backup: United States
 South America (Except Brazil)
 Europe, Middle East and Africa
 Office 365 & Dynamics CRM Online
 Primary: Netherlands and Ireland
 Lync Online (provisioned prior to October
2011) - May have their Lync Online services
hosted in the United States
 Backup: Netherlands and Ireland
 Except Active Directory and Global Address
Book data are hosted out of datacentres in
the United States to optimize performance
 Asia, Australia
 Primary: Hong Kong and Singapore
 Active Directory and Global Address Book
data could be in
Singapore, Netherlands, United States
 Lync Online (provisioned prior to October
2011) - May have their Lync Online services
hosted in the United States
 Backup: Hong Kong and Singapore
 Active Directory and Global Address Book
data could be in
Singapore, Netherlands, United States
 Office 365 Government (US) Plans

Office 365 – Data Center Locations - Brazil
 For customers located in Brazil, the primary data center for SharePoint Online
is in Brazil. For customers provisioned for Exchange Online after October
30, 2011, a data center in Brazil is used interchangeably with a data center in
the United States as the primary data center. For customers provisioned for
Exchange Online prior to October 30, 2011 the primary data center continues
to be in the United States.

Control - Or rather the lack of
 You no longer control the platform
 You no longer have control over platform updates
 What warning / communication do you have of impending updates?
 How do you test your configuration / customisations against impending updates?
 What support capability is offered? /what are the SLAs?

Cost benefits
 Compare on-premises to cloud for certain scenarios
 Focus on running your company rather than being an IT company that makes some
widgets
 Short, medium or long term investment?
 Capital Expenditure to Operational Expenditure

CapEx vs OpEx
CAPEX OPEX
Definition:
Capital expenditures are expenditures creating future benefits. A
capital expenditure is incurred when a business spends money either
to buy fixed assets or to add to the value of an existing asset with a
useful life that extends beyond the tax year.
OPEX refers to expenses incurred in the course
of ordinary business, such as sales, general
and administrative expenses (and excluding cost
of goods sold – or COGS, taxes, depreciation and
interest).
Also known as: Capital Expense Operating Expenditure, Revenue Expenditure
Accounting treatment:
Cannot be fully deducted in the period when they were incurred.
Tangible assets are depreciated and intangible assets are amortized
over time.
Operating expenses are fully deducted in the
accounting period during which they were
incurred.
In throughput accounting: Money spent on inventory falls under CAPEX.
The money spent turning inventory into
throughput is OPEX.
In real estate term: Costs incurred for buying the income producing property.
Costs associated with the operation and
maintenance of an income producing property.
Examples:
Buying machinery and other equipment, acquiring intellectual
property assets like patents, furniture and fixtures
Wages, maintenance and repair of machinery,
utilities, rent, SG&A expenses, license fees,
office running expenses
http://www.office365-singapore.com/microsoft-office-365/office-365-opex-cost-savings/

Boundaries and Limits – Small Business
FEATURE DESCRIPTION
Storage per user (contributes to
total storage base of tenant)
500 megabytes (MB) per subscribed user.
Site collection quota limit Up to 1 TB per site collection. (25 GB for a trial).
The minimum storage allocation per site collection is 100 MB.
Site collections (#) per tenant 1 site collection per tenant.
Sub sites Up to 2,000 sub sites per site collection
Total available tenant storage 10 GB + 500 MB per user.
For example, if you have 10 users, the base storage allocation is 15 GB (10 GB + 500 MB * 10 users).
You can purchase additional storage up to a maximum of 1TB.
Personal site storage 25 GB per user, as soon as provisioned.
This amount is counted separately, and does not add to or subtract from the overall storage allocation for a
tenant. Personal site storage applies to a user’s OneDrive for Business library and personal newsfeed. For more
information, see Additional information about OneDrive for Business limits.
Public Website storage default 5 GB
A SharePoint admin can allocate up to 1 TB (the limit for a site collection).
File upload limit 2 GB per file.
Sync limits 20,000 items in the OneDrive for Business library, including files and folders.
5,000 items in site libraries, including files and folders.
Number of users 1 - 25 users
Maximum number of external
users invitees
Up to 500 unique external users in the directory (external users who have accepted sharing invitations).
What is an external user?

Boundaries and Limits – Midsize Business
FEATURE DESCRIPTION
Storage per user (contributes to total
storage base of tenant)
500 megabytes (MB) per subscribed user.
Storage base per tenant 10 GB + 500 MB per subscribed user.
For example, if you have 250 users, the base storage allocation is 135 GB (10 GB + 500 MB * 250 users).
You can purchase additional storage up to a maximum of 20 TB.
Additional storage at a cost per GB per
month.
To buy storage, see Change storage space for your subscription.
IMPORTANT You can’t buy additional storage for a trial subscription.
Site collection quota limit Up to 1 TB per site collection. (25 GB for a trial).
SharePoint admins can set storage limits for site collections and sites. The minimum storage allocation per site
collection is 100 MB.
Site collections (#) per tenant 20 site collections (other than personal sites).
Subsites Up to 2,000 subsites per site collection.
Personal site storage applies to a user’s OneDrive for Business library and personal newsfeed. This amount is counted
separately, and does not add to or subtract the overall storage allocation for a tenant. A SharePoint admin can
allocate up to 1 TB per user. See Manage storage limits for OneDrive for Business libraries for details.
For more information about OneDrive for Business, see Additional information aboutOneDrive for
Business limits later in this article.
File upload limit 2 GB per file.
Number of users 1 - 250 users
Maximum number of external user
invitees
Up to 10,000 unique external users in the directory (external users who have accepted sharing invitations).

Boundaries and Limits – Enterprise,
Education, and Government
FEATURE OFFICE 365 ENTERPRISE PLANS (INCLUDING E1 – E4, A2-A4, G1-G4, AND
SHAREPOINT ONLINE PLAN 1 AND PLAN 2)
OFFICE 365 KIOSK PLANS (ENTERPRISE AND
GOVERNMENT K1 – K2)
Storage per user (contributes to total
storage base of tenant)
500 megabytes (MB) per subscribed user. Zero (0).
Licensed Kiosk Workers do not add to the tenant storage
base.
Additional storage (per GB per month);
no minimum purchase
To buy storage, see Change storage space for your subscription.
IMPORTANT You can’t buy additional storage for a trial subscription.
To buy storage, see Change storage space for your
subscription.
IMPORTANT You can’t buy additional storage for a trial
subscription.
Storage base per tenant 10 GB + 500 MB per subscribed user + additional storage purchased.
For example, if you have 10,000 users, the base storage allocation is
approximately 5 TB (10 GB + 500 MB * 10,000 users).
You can purchase an unlimited amount of additional storage.
IMPORTANT If you have a Government Community Cloud plan, you can
purchase additional storage up to 25 TB.
10 GB + additional storage purchased.
You can purchase an unlimited amount of additional
storage.
IMPORTANT If you have a Government Community Cloud
plan, you can purchase additional storage up to 25 TB.
Site collection storage limit Up to 1 TB per site collection. (25 GB for trial).
SharePoint admins can set storage limits for site collections and sites. The
minimum storage allocation per site collection is 100 MB.
IMPORTANT If you have a Government Community Cloud plan, the limit is
100 GB.
Up to 1 TB per site collection. (25 GB for a trial).
SharePoint admins can set storage limits for site
collections and sites. The minimum storage allocation per
site collection is 100 MB.
IMPORTANT If you have a Government Community Cloud
plan, the limit is 100 GB.
Kiosk workers (plans K1-K2) cannot administer SharePoint
site collections. You will need a license for at least one
Enterprise plan user to manage Kiosk site collections.
Site collections (#) per tenant 10,000 site collections (other than personal sites). 10,000 site collections.
Subsites Up to 2,000 subsites per site collection Up to 2,000 subsites per site collection

Boundaries and Limits – Enterprise,
Education, and Government
FEATURE OFFICE 365 ENTERPRISE PLANS (INCLUDING E1 – E4, A2-A4, G1-G4, AND
SHAREPOINT ONLINE PLAN 1 AND PLAN 2)
OFFICE 365 KIOSK PLANS (ENTERPRISE AND GOVERNMENT
K1 – K2)
Personal site storage applies to a user’s OneDrive for Business library and
personal newsfeed. This amount is counted separately, and does not add to or
subtract the overall storage allocation for a tenant. A SharePoint admin can
allocate up to 1 TB per user. See Manage storage limits for OneDrive for Business
libraries for details.
For more information about OneDrive for Business, seeAdditional information
about OneDrive for Business limits later in this article.
Not available.
5 GB
A SharePoint admin can allocate up to 1 TB (the limit for a
site collection).
Kiosk workers (plans K1-K2) cannot administer SharePoint
site collections. You will need a license for at least one
Enterprise plan user to manage Kiosk site collections.
File upload limit 2 GB per file. 2 GB per file.
20,000 items in the OneDrive for Business library, including
files and folders.
Maximum number of users per tenant 1 – 500,000+
NOTE If you have more than 500,000 users, please contact the Microsoft
represenative to discuss detailed requirements.
1 – 500,000+
NOTE If you have more than 500,000 users, please contact
the Microsoft represenative to discuss detailed requirements.
Maximum number of external user
invitees
Up to 10,000 unique external users in the directory (external users who have
accepted sharing invitations).
Up to 10,000 unique external users in the directory (external
users who have accepted sharing invitations).

SharePoint On-Premises / Office 365 Hybrid

Application Development
 No farm solutions
 No web solutions
 App Model
 SharePoint Hosted
 Auto-Hosted (beware!)
 Provider Hosted
 Sandboxed Solution
 JSOM / REST
 Deployment?
 Testing?
 Support?

Things to think about
 Content Migration
 Connectivity
 Internet Connectivity
 Cloud connectivity to on-premises LOB applications
 Features
 Do you need features your chosen cloud doesn't have / support?
 Customisations
 Developing
 Deploying
 Maintenance / Support - Third Party Support Contracts (changes to the platform
might break your code)

Office 365 – #SPC14 updates
 Full Social integration of Yammer in 365
 Project codenamed Oslo – Graph Search for Office 365
 365 Video portal template, using Azure media services
 New Power BI capabilities in 365, dynamic mapping techniques and Natural Querying Language for BI
 Office 365 fully integrated on Apple, Android and Microsoft Devices
 1TB Site collection limit for 365
 Infinite Scale tenancies in 365
 New Elastic Encrypted Storage for 365
 One Drive for Business On Premises, Hybrid or Full Cloud
 Simplified global RESTful API for Office 365
 Bridges between Dynamics and SharePoint
 New Compose App feature for office 365, quickly throw together HTML5 apps that communicate
through REST

Links
 SharePoint Online Service Description (list of features)
 http://technet.microsoft.com/en-us/library/jj819267.aspx

Sharepoint User Group Geneva - Introduction to Office 365

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Sharepoint User Group Geneva - Introduction to Office 365

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