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AGILE CONTENT
MARKETING
Twice the content,
half the time
TheAgileMarketer.net @andreafryrear | #DSDC16
THE
CONTENT
STRUGGLE
IS REAL
Source: bit.ly/mozcontentfail
TheAgileMarketer.net @andreafryrear | #DSDC16
THE
DANGER
IS REAL
TOO
TheAgileMarketer.net @andreafryrear | #DSDC16
TheAgileMarketer.net @andreafryrear | #DSDC16
TheAgileMarketer.net @andreafryrear | #DSDC16
“There are two ways of doing things:
the old “Waterfall” method that
wastes hundreds of millions of
dollars and often doesn’t deliver
anything...
6
TheAgileMarketer.net @andreafryrear | #DSDC16
“...or the new way, which, with fewer
people and in less time, can deliver
more stuff with higher quality at
lower cost.
- Jeff Sutherland, Scrum
7
TheAgileMarketer.net @andreafryrear | #DSDC16
AGILE CONTENT MARKETING FTW
◈ More impactful content...
◈ ...that takes less time.
◈ How exactly does that work?
8
TheAgileMarketer.net @andreafryrear | #DSDC16
PART 1:
MORE IMPACTFUL
CONTENT
Creating audience-centered content with
Agile principles
TheAgileMarketer.net @andreafryrear | #DSDC16
AGILE MARKETERS VALUE:
Customer-focused
collaboration
10
TheAgileMarketer.net @andreafryrear | #DSDC16
OVER
Silos & Hierarchy
Process of Customer
Discovery Static Prediction
“Our highest priority is to satisfy the
customer through early and
continuous delivery of marketing that
solves problems.
- Agile Marketing Manifesto
11
TheAgileMarketer.net @andreafryrear | #DSDC16
3 PILLARS OF AUDIENCE-CENTRIC AGILE CONTENT
Personas User Stories Story Maps
TheAgileMarketer.net @andreafryrear | #DSDC16
PERSONAS
Embracing the concept of MVP: Minimum Viable Personas
13
TheAgileMarketer.net @andreafryrear | #DSDC16
“A marketing persona is a composite
sketch of a key segment of your
audience...to help you deliver content
that will be most relevant and useful
to your audience.
- Ardath Albee
TheAgileMarketer.net @andreafryrear | #DSDC16
TheAgileMarketer.net @andreafryrear | #DSDC16
Source: https://blog.bufferapp.com/marketing-personas-beginners-guide
TheAgileMarketer.net @andreafryrear | #DSDC16
Source: User Story Mapping, Jeff Patton
USER STORIES
Getting to the heart of why you’re creating content: the
users.
TheAgileMarketer.net @andreafryrear | #DSDC16
USER STORY ORIGINS
TheAgileMarketer.net @andreafryrear | #DSDC16
Source: User Story Mapping, Jeff Patton
TheAgileMarketer.net @andreafryrear | #DSDC16
As a CONTENT MARKETER, I would like to
see A PRESENTATION about producing
more content in less time SO I CAN give my
content (and my content team) a better
chance of success.
TheAgileMarketer.net @andreafryrear | #DSDC16
As a CONTENT MARKETER, I would like to
see A PRESENTATION about producing
more content in less time SO I CAN give my
content (and my content team) a better
chance of success.
Persona
What they
need
WHY???
STORY MAPPING
Building your content strategy around users and where
they’re trying to go.
21
TheAgileMarketer.net @andreafryrear | #DSDC16
TheAgileMarketer.net @andreafryrear | #DSDC16
Source: User Story Mapping, Jeff Patton
TheAgileMarketer.net @andreafryrear | #DSDC16
Adapted from User Story Mapping, Jeff Patton
Stages of
the journey
Personas
Customized
content items
PART 2:
LESS TIME
Consistently releasing content without
ruining marketers’ lives
TheAgileMarketer.net @andreafryrear | #DSDC16
AGILE MARKETERS VALUE:
Adaptive & Iterative
Campaigns
25
TheAgileMarketer.net @andreafryrear | #DSDC16
OVER
Big Bang Campaigns
Many Small
Experiments
A Few Large
Bets
“Deliver marketing programs
frequently, from a couple of weeks to
a couple of months, with a preference
for the shorter timescale.
- Agile Marketing Manifesto
26
TheAgileMarketer.net @andreafryrear | #DSDC16
TheAgileMarketer.net @andreafryrear | #DSDC16
Each content release
gets us closer to
opportunity
Source: Forbes.com
Waterfall
Requires huge amounts
of up front planning, is
prone to delays, and
features multiple rounds
of revisions.
A TALE OF TWO CONTENT RELEASES
TheAgileMarketer.net @andreafryrear | #DSDC16
A TALE OF TWO CONTENT RELEASES
Agile
Focuses on releasing often
and using incoming data to
evaluate success, lessons,
and next steps. Up front
planning is minimal.
TheAgileMarketer.net @andreafryrear | #DSDC16
30
TIME
“Waterfall” Content Creation
Iterative Content Creation
RESEARCH WRITE DESIGN EDIT APPROVAL RELEASE
Release Release Release
Skip Research
PART 3:
HOW AGILE CONTENT
WORKS
Using agile marketing for content creation,
(even if nobody else is on board)
TheAgileMarketer.net @andreafryrear | #DSDC16
“It’s hard to believe, but we regularly
see somewhere between a 300- to
400-percent improvement in
productivity among groups that
implement Scrum well.
- Jeff Sutherland, Scrum
TheAgileMarketer.net @andreafryrear | #DSDC16
TheAgileMarketer.net @andreafryrear | #DSDC16
WARNING: PREREQUISITES REQUIRED!
➔ Content Strategy
➔ Editorial Mission
Statement
TheAgileMarketer.net @andreafryrear | #DSDC16
WARNING: PREREQUISITES REQUIRED!
Content Strategy for
the Web
By Kristina Halverson and Melissa
Rach
www.contentstrategy.com
COMPONENTS OF AGILE CONTENT MARKETING
Backlog
A prioritized to-do list.
Must be regularly maintained
and agreed on by stakeholders
and content creators.
Iteration Planning
What are we doing now?
User stories → tasks, which are
assigned to team members.
“Done” is established.
Tracking Spikes
Interruptions happen.
Track what doesn’t get done
because of unexpected work.
Use data to your advantage.
Daily Standup
Meet daily for 15 minutes.
What did you do yesterday?
Today? Anything blocking
you? Team solves problems.
Review/Demo
Show off your awesomeness.
Not a time for accepting or
editing, just showing what’s
been Done.
Retrospective
Team members only. Period.
How’d it go? How can we
continually improve our team
and our process?
TheAgileMarketer.net @andreafryrear | #DSDC16
TheAgileMarketer.net @andreafryrear | #DSDC16
Image source: Dzone.com
THE AGILE CONTENT BACKLOG
TheAgileMarketer.net @andreafryrear | #DSDC16
I know just what
to do next!
IMPORTANCE
THE AGILE CONTENT BACKLOG
TheAgileMarketer.net @andreafryrear | #DSDC16Source: User Story Mapping, Jeff Patton
TheAgileMarketer.net @andreafryrear | #DSDC16
Source: User Story Mapping, Jeff Patton
THE AGILE CONTENT BACKLOG
TheAgileMarketer.net @andreafryrear | #DSDC16Source: User Story Mapping, Jeff Patton
TheAgileMarketer.net @andreafryrear | #DSDC16
Image source: Scrum Association
TheAgileMarketer.net @andreafryrear | #DSDC16
Image source: Dzone.com
AGILE ITERATION PLANNING
What are we doing next?
TheAgileMarketer.net @andreafryrear | #DSDC16
Team Size Sprint Length Absences
AGILE ITERATION PLANNING
User stories → tasks
TheAgileMarketer.net @andreafryrear | #DSDC16
As a marketer
manager, I would like to
attend a webinar on
content marketing’s
future so I can plan my
next quarter.
Storyboard
webinar
slides
Book guest
speaker
Create final
slide deck
Test audio
and video
Design &
schedule
email
campaign
Social
media
promotion
1
4
2
2 4
4
13
AGILE ITERATION PLANNING
◈ 2x peer review
◈ Loaded into CMS
◈ Social promotion planned
◈ Images added
TheAgileMarketer.net @andreafryrear | #DSDC16
◈ Draft created
◈ No review/edits
◈ No images
◈ No social media scheduled
DONE = ?
DAILY STANDUP MEETINGS
TheAgileMarketer.net @andreafryrear | #DSDC16
➔ What did you do yesterday?
➔ What do you plan to do today?
➔ Is anything keeping you from
moving ahead?
DAILY STANDUP MEETINGS
TheAgileMarketer.net @andreafryrear | #DSDC16
Use 16th Minute Parking is good.
Standup
Extra Stuff
My time is
respected!
TRACKING SPIKES
48
TheAgileMarketer.net @andreafryrear | #DSDC16
TRACKING SPIKES
49
TheAgileMarketer.net @andreafryrear | #DSDC16
SPIKE!
More work
gets added!
REVIEW AND DEMO CONTENT
TheAgileMarketer.net @andreafryrear | #DSDC16
Source: ScrumTrainingSeries.com
TEAM RETROSPECTIVE
TheAgileMarketer.net @andreafryrear | #DSDC16
Source: Waynedgrant.wordpress.com, TheAgileMarketer.net
THE
CONTENT
STRUGGLE
IS REAL...
CITE
TheAgileMarketer.net @andreafryrear | #DSDC16
BUT
FAILURE
DOESN’T
HAVE TO
BE.
TheAgileMarketer.net @andreafryrear | #DSDC16
“All that effort poured into planning,
trying to restrict change, trying to
know the unknowable is wasted.
Every project involves discovery of
problems and bursts of inspiration.
- Jeff Sutherland, Scrum
TheAgileMarketer.net @andreafryrear | #DSDC16
THANKS!
Any questions?
@andreafryrear
andrea@theagilemarketer.net
TheAgileMarketer.net
TheAgileMarketer.net @andreafryrear | #DSDC16
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