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Consultant Markus Hill on how foreign asset management companies can
enter the German market – services, costs and negotiation
Interview – Dennis Drenjovski / Markus Hill (Independent Asset Management Consultant)
11 February 2014, ucitsindex.com
“Immanuel Kant once noted that "experience is understanding awareness", but an interesting question
is whether experience always has a positive influence on the actions of players in the market, or
whether, under certain circumstances, they ignore experience. The German investment market has
become increasingly attractive for foreign asset managers in the last few years. Some of the driving
forces behind this could be; the ‘UCITS theme' reducing administrative and regulatory hindrances;
the professionalisation of investors there, and the development of an independent service provider
industry, with marketing, PR, placement agents, and so on”. (Markus Hill, 2012)
Ucitsindex.com - Interview with Markus Hill, MH Services
Markus Hill previously worked for SEB Bank and Credit Suisse Asset Management amongst others
before he founded MH Services in 2005. He took this step as he realized that few asset managers had
an accurate understanding of the potential of the German market in general and, more importantly, for
their own products. As only a few managers had a cost-effective, optimal approach to capturing their
sales potential in Germany he started to offer consulting services for fund management companies. We
sat down with him to talk about the latest trends in the regulated fund market in Germany and the rest
of the world.
Ucitsindex.com: Mr. Hill, recently you attended one of the most well-known industry events of
the German fund industry, the fund conference in Mannheim. What were your impressions
regarding the topic UCITS and mutual funds?
Hill: Many things in the fund industry often seem like a repeat. Besides German providers of mutual
funds also many foreign companies attended the conference in Mannheim . The procedure of foreign
vendors who want to enter the German market (" Newcits " theme , etc. ) often repeats itself. Events
are used more or less as fact finding missions, very often not in a very systematic way. Nevertheless it
can be worthwhile to have initial conversations at such events.
Ucitsindex.com: Initial conversations are one thing. But to what extend can conferences like the
one in Mannheim help to tackle the German market?
Hill : In short - by a good conversation you will not get more stupid in general . One finding may be
that semi-institutional and institutional investors in Germany are still looking for excellent managers.
The product wrapper may be an issue with certain approaches, but it does not have to. I am often
approached by UCITS-platforms from abroad. In some cases they have excellent managers on board,
but they market them manager rather opportunistically. Last year at the Fund Forum International in
Monaco and the Family Office Forum in Zurich, I had different selectors on my panels on the topics of
fund selection, asset allocation and due diligence. It became apparent that across the board institutional
1
consultants, fund of funds managers as well as managers from family offices follow excellent
strategies (“Newcits”) with interest. When attending different events for investors in Frankfurt , there
is always the same tendency: Selectors like to share thoughts with selectors – without being disturbed
or irritated by mere sales issues.
Ucitsindex.com: Looking at the big picture and not only the German market: which subject or
trend creates interest at the moment when talking to market participants?
Hill: Many products and services in the asset management industry often seem interchangeable. At
first glance the only clear differentiator seems to be costs and the potential service level delivered. In
the field of third party services, the increased regulatory requirements the flood of information start to
overwhelm quite a few market participants. How do I find the right prime broker ? Where do I
structure my funds? Who is the right administrator for my funds – national or international? UCITS–
Platform or should I create my own fund? With whom should I cooperate? Which services buyed are
too expensive? How can you re-negotiate your contracts? These are all typical questions for market
participants who are still looking for potential optimization of cost and service structures.
Ucitsindex.com: Are there any solutions available in the market to answer those questions? One
would think that asset managers are well aware of these issues and can answer them themselves.
Hill: There is often a lack of awareness or a lack of internal resources to handle those issues. Often
other things are being prioritized. I experienced this first hand with many different projects: it appears
as a form of a "silver bullet " when you deliberately approach service providers to compare fees and
try to negotiate terms. To have an independent service provider do this in the interest of the company
that searches for such a service can be a big advantage. In the area of manager selection or when
approaching investors for new products or services factors such as independence, market knowledge ,
database and professional network add benefits (”Sounding Board"). The market seems to offer a
multitude of niche solutions: costs should be reduced, it should be re-negotiated or the customer's
anonymity should be guaranteed to strengthen his power to negotiate good terms (“bargaining
power”). Clients should watch out for organizations or persons with trust to use them as some kind of
“asset management diplomat”. The big issue in asset management industry can be to identify key
players in this kind of communication service – whether it is an organization or a freelancer, one size
does not fit all clients. This can be compared to issues like: How to find a good lawyer? How to
indentify a good family office for a HNWI?
Ucitsindex.com: What are the benefits for asset managers to hire such service providers?
Hill: My own experience in customized projects is that as an independent third party you can negotiate
very professionally in the customer's interest. Whether you want to initiate MOUs or whether you
want to negotiate prices - the product or service provider often offers more advantageous deals to
independent market professionals (consultants , family offices, etc. professional price negotiation
agencies). There are other key factors in the search process when the asset manager directly negotiates
with providers: Often a direct contact does not exist, often they are too small to obtain a favorable
price or they often are offered a higher price at the beginning. Lots of service providers seem to know
whether their prospective customers do know what a competive pricing is or not . One additional
factor to think about is: many prospects of potential service providers may not like to have follow-up
contact with the respective sales people. In a nut shell: A specialized service provider is assumed to
have more market-knowledge, therefore for him to get the best price in the initial offer seems to be
more likely!
(additional interviews – page 3)

2
Additional information / interviews:
Family Offices, Asset Allocation, Due Diligence & Networking (Interview)
Germany: “Endowment Funds Aren’t Rocket Science” (INTERVIEW)
/interview-mh-deutscheoppenheimfamilyoffice072013
„As a fund industry location and with its interesting investors, Germany is attractive to
foreigners!”(Interview)
International Expansion & Market Entry Germany: Initial Thoughts
Feedback, additional thoughts, experience or any kind of dialouge on such context is most
welcome, please contact: info@markus-hill.com or Mary Daute (Asst. Manager)
phone: + 49 17 66 33 66 094
Markus Hill
Markus Hill (MSc in Economics) is an independent asset management consultant based in Frankfurt, Germany Professional
experience includes SEB Bank and Credit Suisse Asset Management. In addition, he worked as head of sales and PR for a
German fund boutique. Since 2005 he specialized in the management of mandates, sales, marketing, and PR (consulting,
"introducing"). Markus is also involved in selecting themes in the specialist areas of target funds with a multi-management
aspect, fund boutiques and mutual funds for institutional investors (product scouting, fund selection). Furthermore he is
actively engaged in cooperation with the market-leading Private Label Funds/Master KAG in Germany (UniversalInvestment) promoting the idea of independent asset management and was the Co-Initiator of the first all-German Consultant
survey in 2005 and the first "UCITS-survey" in 2003. Market entry into Germany, behavior of fund selectors and fund
providers in German asset management industry are often discussed by him, e.g. in his asset-management-publication MHFocus.Through many articles, columns and presentations (national and international) he has become a highly recognized
expert in the German asset management industry. "Industry multiplicator" is a term often used by journalists and clients to
describe his style and personality.
(Markus Hill/ MH Services assigned in the role of Media Partner for: UCITS Alternatives Conference in Zürich,
September 2011)
Markus Hill MH Services
email: info@markus-hill.com
website: www.markus-hill.com
phone: 0049 (0) 69 280 714 mobile: 0049 (0) 163 4616 179

3

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Consultant Markus Hill on how foreign asset management companies can enter the German market – services, costs and negotiation

  • 1. Consultant Markus Hill on how foreign asset management companies can enter the German market – services, costs and negotiation Interview – Dennis Drenjovski / Markus Hill (Independent Asset Management Consultant) 11 February 2014, ucitsindex.com “Immanuel Kant once noted that "experience is understanding awareness", but an interesting question is whether experience always has a positive influence on the actions of players in the market, or whether, under certain circumstances, they ignore experience. The German investment market has become increasingly attractive for foreign asset managers in the last few years. Some of the driving forces behind this could be; the ‘UCITS theme' reducing administrative and regulatory hindrances; the professionalisation of investors there, and the development of an independent service provider industry, with marketing, PR, placement agents, and so on”. (Markus Hill, 2012) Ucitsindex.com - Interview with Markus Hill, MH Services Markus Hill previously worked for SEB Bank and Credit Suisse Asset Management amongst others before he founded MH Services in 2005. He took this step as he realized that few asset managers had an accurate understanding of the potential of the German market in general and, more importantly, for their own products. As only a few managers had a cost-effective, optimal approach to capturing their sales potential in Germany he started to offer consulting services for fund management companies. We sat down with him to talk about the latest trends in the regulated fund market in Germany and the rest of the world. Ucitsindex.com: Mr. Hill, recently you attended one of the most well-known industry events of the German fund industry, the fund conference in Mannheim. What were your impressions regarding the topic UCITS and mutual funds? Hill: Many things in the fund industry often seem like a repeat. Besides German providers of mutual funds also many foreign companies attended the conference in Mannheim . The procedure of foreign vendors who want to enter the German market (" Newcits " theme , etc. ) often repeats itself. Events are used more or less as fact finding missions, very often not in a very systematic way. Nevertheless it can be worthwhile to have initial conversations at such events. Ucitsindex.com: Initial conversations are one thing. But to what extend can conferences like the one in Mannheim help to tackle the German market? Hill : In short - by a good conversation you will not get more stupid in general . One finding may be that semi-institutional and institutional investors in Germany are still looking for excellent managers. The product wrapper may be an issue with certain approaches, but it does not have to. I am often approached by UCITS-platforms from abroad. In some cases they have excellent managers on board, but they market them manager rather opportunistically. Last year at the Fund Forum International in Monaco and the Family Office Forum in Zurich, I had different selectors on my panels on the topics of fund selection, asset allocation and due diligence. It became apparent that across the board institutional 1
  • 2. consultants, fund of funds managers as well as managers from family offices follow excellent strategies (“Newcits”) with interest. When attending different events for investors in Frankfurt , there is always the same tendency: Selectors like to share thoughts with selectors – without being disturbed or irritated by mere sales issues. Ucitsindex.com: Looking at the big picture and not only the German market: which subject or trend creates interest at the moment when talking to market participants? Hill: Many products and services in the asset management industry often seem interchangeable. At first glance the only clear differentiator seems to be costs and the potential service level delivered. In the field of third party services, the increased regulatory requirements the flood of information start to overwhelm quite a few market participants. How do I find the right prime broker ? Where do I structure my funds? Who is the right administrator for my funds – national or international? UCITS– Platform or should I create my own fund? With whom should I cooperate? Which services buyed are too expensive? How can you re-negotiate your contracts? These are all typical questions for market participants who are still looking for potential optimization of cost and service structures. Ucitsindex.com: Are there any solutions available in the market to answer those questions? One would think that asset managers are well aware of these issues and can answer them themselves. Hill: There is often a lack of awareness or a lack of internal resources to handle those issues. Often other things are being prioritized. I experienced this first hand with many different projects: it appears as a form of a "silver bullet " when you deliberately approach service providers to compare fees and try to negotiate terms. To have an independent service provider do this in the interest of the company that searches for such a service can be a big advantage. In the area of manager selection or when approaching investors for new products or services factors such as independence, market knowledge , database and professional network add benefits (”Sounding Board"). The market seems to offer a multitude of niche solutions: costs should be reduced, it should be re-negotiated or the customer's anonymity should be guaranteed to strengthen his power to negotiate good terms (“bargaining power”). Clients should watch out for organizations or persons with trust to use them as some kind of “asset management diplomat”. The big issue in asset management industry can be to identify key players in this kind of communication service – whether it is an organization or a freelancer, one size does not fit all clients. This can be compared to issues like: How to find a good lawyer? How to indentify a good family office for a HNWI? Ucitsindex.com: What are the benefits for asset managers to hire such service providers? Hill: My own experience in customized projects is that as an independent third party you can negotiate very professionally in the customer's interest. Whether you want to initiate MOUs or whether you want to negotiate prices - the product or service provider often offers more advantageous deals to independent market professionals (consultants , family offices, etc. professional price negotiation agencies). There are other key factors in the search process when the asset manager directly negotiates with providers: Often a direct contact does not exist, often they are too small to obtain a favorable price or they often are offered a higher price at the beginning. Lots of service providers seem to know whether their prospective customers do know what a competive pricing is or not . One additional factor to think about is: many prospects of potential service providers may not like to have follow-up contact with the respective sales people. In a nut shell: A specialized service provider is assumed to have more market-knowledge, therefore for him to get the best price in the initial offer seems to be more likely! (additional interviews – page 3) 2
  • 3. Additional information / interviews: Family Offices, Asset Allocation, Due Diligence & Networking (Interview) Germany: “Endowment Funds Aren’t Rocket Science” (INTERVIEW) /interview-mh-deutscheoppenheimfamilyoffice072013 „As a fund industry location and with its interesting investors, Germany is attractive to foreigners!”(Interview) International Expansion & Market Entry Germany: Initial Thoughts Feedback, additional thoughts, experience or any kind of dialouge on such context is most welcome, please contact: info@markus-hill.com or Mary Daute (Asst. Manager) phone: + 49 17 66 33 66 094 Markus Hill Markus Hill (MSc in Economics) is an independent asset management consultant based in Frankfurt, Germany Professional experience includes SEB Bank and Credit Suisse Asset Management. In addition, he worked as head of sales and PR for a German fund boutique. Since 2005 he specialized in the management of mandates, sales, marketing, and PR (consulting, "introducing"). Markus is also involved in selecting themes in the specialist areas of target funds with a multi-management aspect, fund boutiques and mutual funds for institutional investors (product scouting, fund selection). Furthermore he is actively engaged in cooperation with the market-leading Private Label Funds/Master KAG in Germany (UniversalInvestment) promoting the idea of independent asset management and was the Co-Initiator of the first all-German Consultant survey in 2005 and the first "UCITS-survey" in 2003. Market entry into Germany, behavior of fund selectors and fund providers in German asset management industry are often discussed by him, e.g. in his asset-management-publication MHFocus.Through many articles, columns and presentations (national and international) he has become a highly recognized expert in the German asset management industry. "Industry multiplicator" is a term often used by journalists and clients to describe his style and personality. (Markus Hill/ MH Services assigned in the role of Media Partner for: UCITS Alternatives Conference in Zürich, September 2011) Markus Hill MH Services email: info@markus-hill.com website: www.markus-hill.com phone: 0049 (0) 69 280 714 mobile: 0049 (0) 163 4616 179 3